RN Outpatient Full-time

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. 

Responsible for triaging incoming patient referrals, assessing needs, giving appropriate clinical dispositions and facilitating referrals to WVU Medicine primary care and specialty care providers. This position will educate the patient when appropriate regarding immediate care advice and preventive behaviors. Accompanies patients to appointments and coordinates travel, accommodations, and itinerary.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Current unencumbered licensure with the WV Board of Registered Professional Nurses, or appropriate state board where services will be provided, as a registered professional nurse OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).

EXPERIENCE:

1. Three (3) years of registered nursing experience.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelors of Science in Nursing Degree (BSN).

2. Obtain certification in Basic Life Support within 30 days of hire date.

EXPERIENCE:

1. Care coordination experience.

2. Outpatient/clinic experience. 

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Assess and facilitate coordination of multidisciplinary care across the care continuum. Provide communication, advocacy, and education in a culturally competent manner.

2. Clinically triages new patient referrals efficiently, to ensure timely access to care.

3. Collaborate with multidisciplinary care team and expedite sequence of patient's workup, active treatment, survivorship, and/or end of life care.

4. May facilitate referrals within clinics by scheduling and coordinating clinic appointments, e-visits or telehealth visits with a provider.

5. Provide communication and reinforcement of clinical information and serve as a conduit between patient and providers/clinicians to address needs of patients.

6. Assess health literacy and educational needs of patient. Provide clinical education about diagnosis, treatment, side effects, and post- treatment care.

7. Assess and document patient's needs, goals, and preferences and work to ensure such are integrated into treatment and care delivery.

8. Bridge gaps in care and assesses/troubleshoots care transitions and barriers to care.

9. Documents all conversations with patients to maintain a comprehensive medical record.

10. Provides communication with referring providers and primary care providers. Provides direction/guidance to Patient Navigators.

11. Participates in all service line team meetings. 

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping are necessary body movements utilized in performing duties through the work shift.

2. Ability to sit for extended periods of time.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Standard office environment.

2. Multiple different clinic offices and ancillary testing departments.

SKILLS AND ABILITIES:

1. Ability to handle and maintain confidential information.

2. Ability to work in a fast paced and rapidly changing environment.

3. Excellent oral and written communication skills as well as strong organizational and motivational skills.

Additional Job Description:

Scheduled Weekly Hours:

36

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

SYSTEM West Virginia University Health System

Cost Center:

415 POPH Population Health Management

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Performs preliminary assessment of patients through observation and chart review to facilitate appropriate follow-up with health care team. 3. Evaluates unstable or complex patient care situations and facilitates appropriate intervention. 4. Implements appropriate clinical decisions and demonstrates appropriate use of expert peers and/or management, as applicable. 5. Accepts accountability and uses independent nursing judgment for care provided by self and by health care providers to who care is delegated. 6. Demonstrates the appropriate use of standards, effective use of resources, and evaluation of patient response in the delivery of patient care. 7. Uses standards of care and standards of practice to guide care delivery. 8. Bases decisions made/actions taken on relevant scientific principles, established standards of care and/or research findings. Seeks assistance/credible resource when unable to perform safely and independently. 9. Determines/revises priorities for direct/indirect patient care activities based on patient acuity and available resources update to daily care plan to include appropriate algorithms for safe patient handling. 10. Uses established patient care support systems including documentation, communication, & information. 11. Responsible for educational instruction to patients and families with health care needs. 12. Identifies teaching/learning needs of patient. 13. Evaluates effectiveness of patient and family teaching and makes documentation in patient charts. 14. Assists in orientation of new employees according to unit orientation plan. 15. Applies information gained from educational experiences when providing patient care and instruction. 16. Assumes responsibility for the development of others. 17. Engages in mentoring and networking activities to promote professional development. 18. Fosters the integration of staff and/or students into the health care team. Facilitates incorporation of the unit's mission, values, and vision. 19. Demonstrates skill in the management of conflict situations. 20. Functions to promote trusting relationships and open, honest communication at the unit level. 21. Engages in exchange of information relevant to specific patient assignment. 22. Interacts with various members of the health care team to meet patient care needs. 23. Participates in Performance Improvement activities as appropriate. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. The National Institute for Occupational Safety and Health recommends minimizing the need for employees to manually lift patients, and limit safe patient handling to 35 pounds. All transfers, lifts and re-positioning will be completed utilizing the lift equipment and/or other patient handling aids as indicated by the patient’s profile and appropriate algorithms. 2. Heavy/Hard work : Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing 40+lbs. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Working closely with others 2. Protracted or irregular hours 3. Working around biohazards 4. Working around infectious diseases 5. Working with hands in water 6. Electrical hazards associated with patient care equipment 7. This position may cover multiple clinic locations, some travel may be required. Additional Job Description: Scheduled Weekly Hours: 0 Shift: Exempt/Non-Exempt: United States of America (Non-Exempt) Company: BMC Berkeley Medical Center Cost Center: 478 BMC Ears Nose and Throat Address: 2500 Hospital Drive Martinsburg West Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.