Clinical Nurse Educator - ED

Job Summary:

Position Summary:

The Clinical Educator is the teacher, clinical resource, practitioner, and consultant and change agent for the clinical areas. Working with the employee and management of the clinical area, the Clinical Educator is responsible for the assessment, planning, development, implementation, evaluation and maintenance of employee educational needs. Serves as a role model for all levels of employees. Provides direct employee education, formulates teaching plans for employees intervenes clinically as appropriate, and participates in the area's Quality Improvement plan. Supports and participates in identification and application of appropriate clinical research, in-service, continuing education, clinical competence, and changes in clinical policies and procedures.

Position Responsibilities: Adheres to the Philosophy and Objectives of Patient Care Services including IMG (when applicable) while assisting in the planning, organizing, directing, coordinating and evaluating patient care services. Ability to identify clinical, legal, ethical and moral issues in practice, and direct employees appropriately. Ability to identify and communicate variables affecting the quality of patient care provided by clinical employees, and design and provide educational programs to improve quality of care.Serves as a role model in utilizing the clinical process in documentation of patient care.

Capable of improving the quality of patient care in clinical areas. Demonstrated understanding and utilization of area-specific criteria for monitoring quality of patient care and assists employees in developing and implementing plans of care. Ability to identify and implement specific objectives designed to support PI (Performance Improvement) activities. Participates in the evaluation of clinical employees and evaluates patient care provided under the care delivery model. Serves as a clinical resource for employees and physicians in the management of complex patient care needs. Participates in orientation of and serves as a resource to students.

Collaborates with local education leadership, providing insight in the development of clinical area objectives and budgets, including Key Performance Indicators (KPIs). Assists in updating and implementing policies and procedures relating to patient care. Ability to maintain and organize complete monthly records and reports as appropriate to the area(s) of responsibility. Cooperates with other members of the Department in program planning and use of resources through participation in program planning, employee meetings, sharing of resources; offers of help and shared knowledge. Assists in the development of the plan for the COV Learning and Leadership Center of Excellence as applicable. Demonstrates the ability to teach.

Consults with management. Acts as educational/clinical expert resource collaborates with managers ensuring department educational needs are met. Provides input to managers on employee classroom and clinical performance and assists with the development and implementation of plans to resolve issues. Assists with problem solving and counseling, as needed.

Demonstrated ability to coordinate and present educational programs to support employees in meeting their orientation, in-service, and continuing education needs (to achieve and maintain optimal patient care). Conducts

needs assessments at least annually; plans programming based on learner, management, organizational and community needs. Uses principles of adult education in program planning: Objectives, content and evaluation method identified. Content and presentation appropriate to target population. Assists employees in meeting own learning needs through self-learning projects, as requested. Coordinates programs: Schedules equipment, materials dates. Maintains course records and submits to Education office in an appropriate and timely manner. Conducts and summarizes evaluations to determine program and instructor effectiveness, additional learning needs, and future programming changes and needs. Acts as resource and role model to nurses, physicians, preceptors, managers, and unlicensed employees. Assists in the development of employees as resource persons, to meet identified employee learning needs. Implements programs designed to meet learning needs of new employees. Maintains own clinical competency by completing all required employee educational requirements.

Communicates, in a timely manner, any internal or external customer issues, concerns, or questions that they either could not resolve or that need to be shared at another level. Uses appropriate communication methods, such as phone and email, to share important information with relevant stakeholders. Ability to set priorities and handle multiple projects simultaneously under deadlines. Ability to work cooperatively with all types of personalities inside and outside the organization. Ability to build strong and effective working relationships with colleagues at all levels. Ability to work independently, take initiative.

Creates an environment that welcomes internal and external customer inquiries. Displays passionate contribution, takes accountability for actions, and demonstrates an intrinsic desire to succeed and fully contribute to the organization. Flexibility to work off-shifts and weekends hours and take on projects at short notice. Proactively recognizes, anticipates and responds to internal and external customer needs.

Demonstrates the ability to assess a situation and choose an appropriate course of action with the ultimate goal of complete customer satisfaction. Demonstrates intrinsic behaviors reflective of St. Joseph Hospital/Covenant core values. Behaviors and decisions driven by caring and compassion for patients, residents, team members, and employees. Demonstrates behaviors of self-care and work-life balance. Demonstrates behaviors that inspire optimism among team members and others, especially in high stress and challenging situations. Adapts perspective and behavior to meet the cultural context and appreciates the commonalities, values, and individual uniqueness of all human beings.

Commitment to Patient Safety and Quality

· Understands and adheres to the hospital’s patient safety policies and procedures relevant to their role.

· Actively contributes to a culture of safety by identifying risks, reporting safety concerns, and participating in improvement efforts.

· Collaborates with colleagues and leadership to ensure safe, high-quality care is delivered consistently.

· Demonstrates accountability for safety-related performance expectations, which may be reflected in performance reviews and recognition programs.

· Communicates effectively to escalate concerns, support transparency, and promote teamwork across disciplines.

· Supports the organization’s efforts to meet external safety standards, including those outlined by The Leapfrog Group, CMS, and accreditin

Qualifications

Education: Bachelor's Degree Required (Master's Preferred)

Experience: 3 - 5 Years Previous Experience

Licensure: Active State of Maine or Compact State RN License

Certifications: BLS, ACLS preferred - IV certification and EPIC training or within 30 days of hire

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

•Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

•Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

•Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

•Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range:

Rate of pay displayed reflects the beginning of the pay scale.  At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

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