The RN - Site Supervisor (Mental Health Outpatient) is responsible for overseeing daily operations and clinical services for assigned mental health sites. This role ensures high-quality, ethical, and compliant care delivery while providing leadership, supervision, and support to clinical and support staff. The Site Supervisor serves as a liaison between staff, leadership, and external stakeholders to promote effective service coordination and positive client outcomes. The supervisor is responsible for supervising, coordinating, and directing the workflow and functions of designated service personnel to facilitate safe and efficient workflow and practices. Demonstrates excellence in nursing practice characterized by quality patient care and participation in formal and informal patient and staff education. Reports to department leadership.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides supervision to licensed, unlicensed, and support staff in accordance with state licensing and organizational requirements.
Maintain understanding of emerging clinical trends and regulatory requirements and guide nursing staff across all locations accordingly.
Act as a liaison between clinical staff, providers, administrative leaders, and external stakeholders, facilitating efficient communication and coordinated, evidence-based care.
Supervises, plans, develops and organizes services and activities to support medical practices.
Works in close cooperation with and under the clinical guidance of the practice physician(s).
Performs a wide variety of patient care activities and accommodative services to support the medical practice.
Oversees daily site operations to ensure efficient service delivery.
Oversees scheduling templates and provider utilization, including building templates, monitoring daily/weekly slot usage, identifying gaps, and coaching staff to ensure full and compliant schedule optimization.
Oversee the daily financial workflows such as charge reconciliation, PowerBI financial monitoring, auditing co-pay collection practices, and partnering with billing to resolve discrepancies or denials.
Provides operational oversight of EMR and patient access workflows, including EPIC work queues, registration and consent issues, insurance authorization coordination, and resolution of self-pay or out-of-network barriers.
Maintains responsibility for site environment and safety, including supply management, PHI and fire-safety compliance, coordination with EVS/Engineering/IT for work orders, and ensuring ongoing survey readiness (DNV/TJC).
Reviews work for accuracy, timeliness, and compliance.
Monitors staffing levels, productivity, and caseload distribution.
Ensures adherence to organizational policies, procedures, and workflows.
Addresses operational or client-related issues in a timely manner.
Ensures compliance with federal, state, and local regulations (e.g., licensing, accreditation, payer requirements).
Participates in audits, site reviews, and organizational and quality improvement initiatives.
Maintains accurate records and ensures confidentiality of client information (HIPAA compliance).
Serves as primary point of contact for site specific concerns.
Collaborates with leadership, referral sources, and community partners.
Communicates changes in policy, procedures, or expectations to staff.
Leads, manages, coaches, and trains a team or department, provides guidance, support, and mentors to ensure optimal performance and productivity.
Oversees the recruitment, hiring, team/department orientation, performance appraisals and disciplinary actions including up to termination processes for a team or department.
Performs all other duties as assigned.
LICENSES AND/OR CERTIFICATIONS
Required Licenses and/or Certifications
Current Virginia state license as a Registered Nurse or Registered Nurse holding a valid Compact State license required.
CPR Training required and/or must be obtained within 45 days of hire.
Preferred Licenses and/or Certifications
None preferred.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Required Education and Experience
Graduate of an accredited School of Nursing.
Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing.
Preferred Education and Experience
College degree in a related field and/or 3- 5 years healthcare/management experience preferred.
Pediatric experience preferred.
Required Knowledge, Skills and Abilities
Technical and professional knowledge and skills for clinical operations of the service area, usually acquired through 3 - 5 years’ progressive Clinical/Supervisory experience in a practice setting
Possess excellent leadership, communication, and analytical skills with the ability to plan, supervise, establish and maintain a professional work environment.
Ability to identify problems and implement solutions for daily operations.
Interpersonal and leadership skills necessary to supervise and delegate tasks to personnel.
Technical and professional knowledge unique to the business and/or clinical operations of the designated service area (not limited to patient information, Financial, Human Resource, Information Systems, Risk, Governance, Regulations, Planning and Marketing).
Travel to other sites may be required.
WORKING CONDITIONS
Normal patient care environment with little exposure to excessive noise, dust, temperature and the like. Frequent exposure to communicable disease and moderately adverse working conditions due to performance of certain patient care activities.
PHYSICAL REQUIREMENTS
Click here to view physical requirements.
Additional Information
CHKDHS is an Equal Opportunity Employer.
Equal Employment Opportunity is the Law - click here for more information
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.org
** This position is located at Currituck Health & Rehab - 3907 Caratoke Highway, Barco, NC 27917 ** Are you a compassionate nurse looking to make a real difference? Join our dedicated team in a skilled nursing facility where every day is an opportunity to provide comfort, dignity and exceptional care to those who need it most! Advantages: Flexible Pay Options – Choose On-Demand Pay and get paid as soon as tomorrow for work done today or opt for our Weekly Pay schedule! Positive, Family-Like Atmosphere – Work in a fun, supportive environment where teamwork and care go hand-in-hand. Generous PTO & Benefits – Enjoy a comprehensive benefits package designed to support your well-being and work-life balance. Career Growth Opportunities – Take advantage of our Loan and Forgiveness program as well as other educational programs to advance your nursing career. Strong, Stable Leadership – Join a team led by experienced managers who are committed to customer service excellence and staff development . AHCA Bronze Award Recipient – Be part of an award-winning team recognized for quality care. Benefits and Perks*: DAILY Pay! Benefit eligibility the first of the month following 30 days Comprehensive benefit packages including medical, dental, and vision, and more. Health Savings Account available with employer contribution. 401K through Fidelity Employer-paid life insurance (FT employees) Robust Employee Assistance Program Generous Paid Time Off (PTO) Educational, leadership, and tuition opportunities Various discount programs offered, including discounted childcare programs through KinderCare Wellness programs offered through WebMD Employee recognition programs Culture of employees creating an IMPACT! Position Summary: The primary purpose of your job is to assess resident’s needs, develop an individualized care plan, administer nursing care, evaluate nursing care and supervise nursing assistants and other personnel in the delivery of nursing care. Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern our community, and as may be required by the Director of Nursing Services or designee to ensure that the highest degree of quality care is maintained at all times. Follows all health, sanitary and infection control policies and maintains established standards of practice set forth by the community's administration and Nursing Policies and Procedures. Education/Qualifications: Must possess a current, unencumbered license to practice as a RN within the state in which you work. Must possess a current CPR certification. Must be able to communicate in English and have the ability to follow verbal and written instructions. Must possess and demonstrate the ability to carry out both verbal and written directions. Must possess and demonstrate good interpersonal skills and attention to detail. Ability to work with supervisors, co-workers and community staff in the performance of duties. Ability to observe proper safety and sanitary techniques. Ability to work hours as scheduled based on the requirements of the position/assignment. Must not pose a direct threat to the health and safety of others in the workplace. Shift & Wage: Full-Time Opportunity Available Shift Needed: 3pm-11pm Wage: $34.50-$40.00 per hour *Program details can vary amongst buildings. Please see HR for the facility-specific benefit plans. We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, disability, age, military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 36 Work Shift: Days/Afternoons (United States of America) *Sign-On Bonus Available - Up To $20,000* *RN Level II Experience Strongly Preferred* Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Registered Nurse (RN) – NICU (Critical Care) – Mary Immaculate Hospital Job Summary: The NICU (Critical Care) Registered Nurse (RN) position is responsible for delivering exceptional nursing care to patients by: Utilizing strong organizational and leadership skills to assess patient status Determining the priority of the patient’s problems and needs Implementing clinical nursing interventions to acute, critical patients that require intensive medical care Developing and performing patient care plans to enhance and improve outcomes Ensuring a safe and therapeutic environment Essential Functions: Collaborate with the interdisciplinary care team Conducts and analyzes initial and ongoing patient assessment, creates a plan of care, implements treatment, and evaluates treatment effectiveness Synthesizes and prioritizes information in order to take immediate and decisive evidence-based, patient-focused action using clinical judgement and clinical inquiry. Anticipates and responds with confidence and adapts to rapidly changing patient conditions Administer medications in a safe manner consistent with the State of Practice and the organization’s policies and procedures Other duties as assigned Education: Bachelor of Science Nursing (preferred, not required) Certifications: Current state licensure as a Registered Nurse (RN) BLS Basic Life Support or ACLS Advanced Cardiac Life Support (preferred at hire, must obtain from approved source prior to direct patient care, ACLS required within 6 months of hire); PALS Pediatric Advanced Life Support (preferred at hire, required in lieu of BLS/ACLS for Pediatric Units, must obtain from approved source prior to direct patient care) Experience: 1 year of RN experience (required) 6 months RN experience in a Med/Surg, Critical Care, Stepdown, or Emergency Department Unit (preferred) Bon Secours is an equal opportunity employer. As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Level II - Intermediate Care Nursery - Mary Immaculate It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .
Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 36 Work Shift: Days/Afternoons (United States of America) *Sign-On Bonus Eligible* Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Registered Nurse (RN) – Telemetry – Mary Immaculate Hospital Job Summary: Telemetry Registered Nurse (RN) position is responsible for delivering exceptional nursing care to patients by: Utilizing strong organizational and leadership skills to assess patient status Acting as the service line between Med-Surg and ICU units Determining the priority of the patient’s problems and needs Developing and performing patient care plans to enhance and improve outcomes Ensuring a safe and therapeutic environment Essential Functions: Collaborate with the interdisciplinary care team Conducts initial and ongoing patient assessment, analyzes assessment data, creates a plan of care, implements treatment, and evaluates treatment effectiveness Serves as point of contact for patients' care coordination throughout hospital departments Acts as a patient safety advocate by participating in ongoing quality improvement in the department Administer medications in a safe manner consistent with the State of Practice and the organization’s policies and procedures Other duties as assigned Education: Bachelor of Science Nursing (preferred, not required) Certifications: Current state licensure as a Registered Nurse (RN) BLS Basic Life Support or ACLS Advanced Cardiac Life Support (preferred at hire, must obtain from approved source prior to direct patient care, ACLS required within 6 months of hire) Experience: 1 year of RN experience (required) 6 months RN experience in an acute care hospital setting (preferred) Bon Secours is an equal opportunity employer. As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Med/Surg Telemetry Unit - Mary Immaculate It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .
Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 36 Work Shift: Other (United States of America) *Sign-On Bonus Eligible Up To $50,000* Bon Secours As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Registered Nurse (RN) – Emergency Room (ER) Job Summary: The Emergency Room (ER) Registered Nurse (RN) position is responsible for delivering exceptional nursing care to patients by: Utilizing strong organizational and leadership skills to assess patient status Determining the priority of the patient’s problems and needs Implementing clinical nursing interventions Having a highly diverse skillset Developing and performing patient care plans to enhance and improve outcomes Ensuring a safe and therapeutic environment Essential Functions: Collaborate with the interdisciplinary care team Care for groups of patients in a fast-paced, high intensity setting as part of an interprofessional team focused on achieving the best individual patient and population outcomes Evaluates, updates and revises the plan of care to facilitate achievement of planned and expected outcomes Serves as point of contact for patients' care coordination throughout hospital departments Provides care to a broad spectrum of patients ranging from short-stay to trauma Administer medications in a safe manner consistent with the State of Practice and the organization’s policies and procedures Other duties as assigned Education: Graduate of an accredited Associates degree or Bachelors degree in Nursing Certifications: Current state licensure as a Registered Nurse (RN) BLS Basic Life Support or ACLS Advanced Cardiac Life Support and PALS Pediatric Advanced Life Support (preferred at hire, must obtain from approved source prior to direct patient care; ACLS and PALS required within 6 months of hire) Experience: One (1) year of professional experience practicing as a Registered Nurse (RN) Recent Emergency Department or Critical Care experienced preferred, not required Training: EPIC Electronic Health Record training (preferred, not required) Bon Secours is an equal opportunity employer. As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Emergency Department - Mary Immaculate - Emergency Room It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .
Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 36 Work Shift: Nights (United States of America) *Sign-On Bonus Eligible* Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Registered Nurse (RN) – ICU (Critical Care) – Mary Immaculate Hospital Job Summary: The ICU (Critical Care) Registered Nurse (RN) position is responsible for delivering exceptional nursing care to patients by: Utilizing strong organizational and leadership skills to assess patient status Determining the priority of the patient’s problems and needs Implementing clinical nursing interventions to acute, critical patients that require intensive medical care Developing and performing patient care plans to enhance and improve outcomes Ensuring a safe and therapeutic environment Essential Functions: Collaborate with the interdisciplinary care team Conducts and analyzes initial and ongoing patient assessment, creates a plan of care, implements treatment, and evaluates treatment effectiveness Synthesizes and prioritizes information in order to take immediate and decisive evidence-based, patient-focused action using clinical judgement and clinical inquiry. Anticipates and responds with confidence and adapts to rapidly changing patient conditions Administer medications in a safe manner consistent with the State of Practice and the organization’s policies and procedures Other duties as assigned Education: Bachelor of Science Nursing (preferred, not required) Certifications: Current state licensure as a Registered Nurse (RN) BLS Basic Life Support or ACLS Advanced Cardiac Life Support (preferred at hire, must obtain from approved source prior to direct patient care, ACLS required within 6 months of hire); PALS Pediatric Advanced Life Support (preferred at hire, required in lieu of BLS/ACLS for Pediatric Units, must obtain from approved source prior to direct patient care) Experience: 1 year of RN experience (required) 6 months RN experience in a Med/Surg, Critical Care, Stepdown, or Emergency Department Unit (preferred) Bon Secours is an equal opportunity employer. As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Intensive Care Unit (ICU) - Mary Immaculate It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .
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