The Scheduling Manager is responsible for accurately scheduling qualified caregivers/CNAs based on all new and current clients. The Staffing Manager may also assist with interviewing and training new caregivers/CNAs. One year scheduling experience required. DHS background clearance required. 

Benefits: Monday - Friday 8am-4:30pm 40 hour work week. Paid 10 holidays off. plus 128 hours of PTO/year. Weekly paychecks. Medical Insurance, Vision, Dental, and Life. Paid Lunches on site. In-Person based out of St Cloud, MN.

Job Duties:

  • Match caregivers to clients based on personality, skill, client's scheduling needs, and caregivers' availability.
  • Assist Client Case Managers as needed.
  • Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.
  • Assist with hiring and training.
  • Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns).
  • Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
  • Communicate staffing needs with the team.
  • Answer incoming calls in a friendly, professional, and knowledgeable manner.
  • Build plans and shifts to match insurance codes.
  • Monitor electronic clocking in/out and late alerts. Track attendance and illness log.
  • Demonstrate professional and effective communication
  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Please call 320-230-9939 with any questions.  We look forward to hearing from you!

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