RN Lead

About Crossover Health

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

Job Summary
 

The Registered Nurse (RN) Lead is an essential part of the collaborative patient care team that supports an exceptional patient experience. The RN Lead is empowered to practice and contribute throughout the care experience. At its core, the RN Lead provides direct patient care while demonstrating servant leadership, leading clinic-wide huddles and leveraging our interdisciplinary approach to integrated care. The RN Lead promotes a level of care that goes beyond industry standards and strives for excellence at every step. In addition, the RN Lead is responsible for directing and supervising a team of nurses.

Job Responsibilities

• Performs evidence-based nursing care and patient education

• Performs care management by connecting patients with specialists and following up to ensure patients are getting the care they need

• Utilizes population management tools to ensure patients receive optimal care based on industry-wide recommendations

• Provides phlebotomy services, performs in-house laboratory tests and works with the provider to determine how and when to send out specialty labs

• Screens for vaccine-preventable diseases and administers primary care and travel-related immunizations

• Manages RN schedule and appropriateness of appointments. Takes initiative to contact patients when needed and demonstrate knowledge of when to consult with a provider

• Complies with all policies, procedures, and protocols of the practice, including performing specific care under standing orders

• Provides general triage services to walk-ins and over the phone. Assesses a patient's needs, consults with providers when needed and directs appropriate care. 

• Provides occasional on-site care at client-sponsored events such as flu clinics and biometric screenings

• Participates in quality improvement programs to ensure the practice is performing efficiently and in accordance with Crossover’s policies

• Demonstrates proficiency in the use of healthcare analytic tools, systems, and analysis

• Participates in implementation of new health technologies, products, services, and programs that establish the Crossover Medical Group as a recognized thought leader for employer-based health care and lifestyle medicine programs

• Manages population health programs and clinic outreach initiatives

• Serves as a resource to other nurses and the care team, and participate in the training and on-boarding of new nurses

• Assists in performing Quality and Compliance checks required on a daily, weekly and monthly basis

• Contributes to reporting requirements related to incident reporting and compliance

• Performs other duties as assigned

Required Qualifications 

• Graduate from an accredited school of nursing

• 5 years of clinical experience

• Current Registered Nurse license in the state you are practicing

• Current BLS (Basic Life Support) certification

Preferred Qualifications

• Bachelor of Science Degree in Nursing (BSN)

• Outpatient care and urgent care experience

• Knowledge of Apple and Google-based technology or client technologies such as Microsoft or HP

• Leadership skills and experience working in a collaborative team environment

• Passion for delivering a best-in-class patient care experience in an integrated patient-centered primary care model

• Creative, flexible and easily adapts to changing priorities

• Energetic, takes initiative and able to work in a team environment as well as autonomously when needed

• Embraces new ways of delivering healthcare

Physical Job Requirements

• Requires standing, walking and sitting for extended periods of time

• Includes full range of body motion including potential of handling and lifting patients

• Requires corrected vision, hearing and speech within normal ranges

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

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