RN Clinical Quality Coordinator, Ambulatory

apartment Lurie Children's Hospital of Chicago location_onChicago, IL, US

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

This position requires 2 full years of nursing practice experience and travel between multiple clinics as part of the work requirements.

Summary:

The Clinical Quality Coordinator (CQC) RN works in collaboration with a broad group of stakeholders (nursing and medical directors, frontline clinical staff from all disciplines, Center for Quality & Safety, Clinical Informatics, Patient-Family Experience, Process Improvement, Data Analytics and Reporting, Information Management, Clinical & Organizational Development) to support continuous quality improvement at micro, meso, and macrosystem levels. The Clinical Quality Coordinator RN shares responsibility for providing facilitation, coordination services, consultation and management of various quality improvement and safety activities from designated microsystems to projects that are large-scale and across the medical center. This position reports to the Senior Director of Nursing Excellence and works in close collaboration with their respective unit Director. The responsibilities of the CQC RN may expand beyond a single department, advancing to the service lines to which the department belongs. This position provides leadership as a member of the Triad/Quad team and support for the advancement of high reliability practices and provides leadership in the department to guide operational processes and analysis methods. The CQC RN fosters improvements and care through quality improvement, safety, evidence informed practice and utilization of electronic health records and analytics. The CQC RN is an expert in use of formal quality improvement methodologies and technologies to improve the quality, safety, and efficiency of care delivery processes and outcomes, and the use of data to drive improvements.

Essential Job Functions:

• Responsible for aiding in prioritization of current and future quality improvement initiatives by analyzing internal data and external comparative data to identify trends and opportunities for improvement in clinical care. Partners to align all initiatives with organizational and departmental goals and priorities and maintain regulatory standards.

• Ability to lead and facilitate quality improvement projects across levels of the organization with a focus on micro and mesosystem levels with some macrosystem level projects.

• Serves as safety event liaison. Ensures investigation of safety events and indicated follow-up performed. Maintains safety reporting data for presentation to local and organizational leadership.

• Has extensive knowledge of the principles of high reliability organizing and actively applies those principles in all work striving to achieve zero harm. Partners with local leadership team to facilitate local safety coach program, routine interdisciplinary safety rounds, and complete indicated follow-up.

• Manages oversight for the local improvement project’s maintenance, which includes ongoing data analysis/sharing. Lead discussions with content and data experts to identify appropriate metrics and guide improvement work that impacts quality, safety, and compliance data. Works with those experts to create data visuals and ensure ongoing data monitoring.

• Serves as a quality improvement mentor by supporting departmental and clinical leadership and staff in developing knowledge on quality improvement frameworks and the integration of quality improvement methodology into project work.
• Collaborates in benchmarking, evidence review and synthesis, manual observations, chart reviews and sustainability efforts of quality improvement projects.

• Conducts literature searches of the subject matter both independently and in collaboration with the key clinical stakeholders to foster evidence-informed practice when applicable.

• Develops and validates tools for the collection of data.

• Collaborates with clinical informatics and the data analytics team, using available informatics tools and reports / dashboards to monitor quality improvement. Monitors metrics and ensures feedback is routinely shared with clinical stakeholders.

• Contributes to the promotion of Ann & Robert H. Lurie Children’s Hospital and the field of quality improvement by spearheading submissions for presentation and publication.
• Maintains bedside nursing skills and credibility with staff to allow for direct evaluation of the practical impact of quality improvement initiatives.

• Perform job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, and colleagues.
• All other duties as assigned.

Knowledge, Skills, and Abilities:

•   Bachelor’s degree required. Master’s degree in a related field preferred.
•   Registered RN licensed in the state of Illinois required. Minimum 2 years of clinical, coordinator or experience in related field.
•   Formal quality improvement training preferred.

• ANCC recognized certification and quality, or safety related professional certification from an accredited institution preferred.

•   Strong written, interpersonal, organizational, and problem-solving skills.
•   Proficiency in presenting, communicating, and interacting effectively with staff at all levels of the organization.
•   Ability to independently manage multiple projects with general supervision.
•   Proficiency with Microsoft applications: Excel, Word, PowerPoint and PowerBI. Preferred proficiency with Epic.
•   Understanding of data management including interpreting, comprehending, and summarizing statistical and medical data.
•   Project management and collaboration skills required.
•   Survey design skills preferred.
•   Demonstrated experience with literature searches and synthesis of evidence.

• Proficiency with the Standards for Quality Improvement Reporting Excellent (SQUIRE) framework and contribution of new knowledge to the field of Quality Improvement.

Lurie Children's will consider visa sponsorship of qualified candidates for the registered nurse role, subject to all applicable law as well as business and budgetary limitations.

Education

Bachelor's Degree: Nursing (Required)

Pay Range

$89,440.00-$147,576.00 Salary

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children’s facilities
Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints — recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children’s and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: peoplequestions@luriechildrens.org

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