Quality Monitor Nurse III

Texas Health and Human Services Lubbock, TX 79401, US

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Quality Monitor Nurse III
Job Title: Nurse III
Agency: Health & Human Services Comm
Department: QMP Nurses and Pharm RMS FTE
Posting Number: 13154
Closing Date: 04/29/2026
Posting Audience: Internal and External
Occupational Category: Healthcare Practitioners and Technical
Salary Group: TEXAS-B-24
Salary Range: $5,425.33 - $8,886.16
Pay Frequency: Monthly
Shift: Day
Additional Shift: Days (First)
Telework: Not Eligible for Telework
Travel: Up to 80%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: LUBBOCK
Job Location Address: 5121 69TH ST BLDG B
Other Locations: Abilene; Alamo; Alice; Alpine; Alvin; Amarillo; Anahuac; Andrews; Angleton; Anson; Aransas Pass; Archer City; Arlington; Athens; Atlanta; Austin; Bacliff; Ballinger; Bandera; Bastrop; Bay City; Baytown; Beaumont; Bedford; Beeville; Bellville; Big Spring; Boerne; Bonham; Borger; Bowie; Brady; Breckenridge; Brenham; Brownfield; Brownsville; Brownwood; Bryan; Burnet; Caldwell; Cameron; Canton; Canutillo; Carlsbad; Carrizo Springs; Carrollton; Carthage; Center; Centerville; Childress; Clarksville; Cleburne; Cleveland; Coldspring; Columbus; Conroe; Copperas Cove; Corpus Christi; Corsicana; Crockett; Crosby; Crystal City; Cuero; Cypress; Daingerfield; Dallas; Decatur; Del Rio; Denton; Dickinson; Dumas; Duncanville; Eagle Pass; Eastland; Edinburg; El Paso; Elgin; Elsa; Ennis; Fabens; Falfurrias; Floresville; Fort Stockton; Fort Worth; Fredericksburg; Gainesville; Galveston; Garland; Gatesville; Georgetown; Giddings; Gilmer; Goliad; Gonzales; Graham; Granbury; Grand Prairie; Grapevine; Greenville; Hallettsville; Hamilton; Harlingen; Haskell; Hearne; Hemphill; Hempstead; Henderson; Hereford; Hillsboro; Hondo; Houston; Humble; Huntsville; Hurst; Irving; Jacksonville; Jasper; Johnson City; Jourdanton; Karnes City; Katy; Kaufman; Kerrville; Killeen; Kingsville; Kingwood; Kirbyville; La Grange; Lake Jackson; Lake Worth; Lamesa; Lampasas; Lancaster; Laredo; Levelland; Lewisville; Liberty; Linden; Littlefield; Livingston; Llano; Lockhart; Longview; Lubbock; Lufkin; Lumberton; Madisonville; Marble Falls; Marfa; Marlin; Marshall; Mcallen; Mckinney; Mercedes; Meridian; Mesquite; Mexia; Midland; Mineola; Mineral Wells; Mission; Monahans; Mount Pleasant; Mount Vernon; Nacogdoches; Navasota; New Boston; New Braunfels; Odessa; Orange; Palestine; Pampa; Paris; Pasadena; Pearland; Pearsall; Pecos; Perryton; Pharr; Pittsburg; Plainview; Plano; Pollok; Port Arthur; Port Lavaca; Presidio; Quitman; Raymondville; Refugio; Richardson; Richmond; Rio Grande City; Robstown; Rockwall; Rosenberg; Round Rock; Rowlett; Rusk; San Angelo; San Antonio; San Benito; San Juan; San Marcos; San Saba; Schertz; Seguin; Seminole; Seymour; Sherman; Silsbee; Sinton; Snyder; Socorro; Sonora; South Houston; Stephenville; Sugar Land; Sulphur Springs; Sweetwater; Taylor; Temple; Terrell; Texarkana; Texas City; The Woodlands; Tomball; Trinity; Tyler; Uvalde; Van Horn; Vernon; Victoria; Waco; Washington; Watauga; Waxahachie; Weatherford; Webster; Weslaco; Wharton; Wichita Falls; Woodville; Zapata
MOS Codes: 290X,46AX,46FX,46NX,46PX,46SX,46YX,66B,66C,66E,66F,66G,66H,66N,66P,66R,66S,66T,66W

The Nurse Quality Monitor III reports to the Quality Monitoring Nurse Manager. This position makes a significant contribution to MCS’s mission by conducting monitoring visits in Texas nursing facilities. The Nurse Quality Monitor III utilizes expertise in the area of nursing to assess conditions that could place facility residents’ health, safety, and welfare at risk and assists providers in improving systems. This position must be able to apply the complex knowledge of nursing practice as well as the rules outlined in the Texas Nursing Practice Act. The Nurse III will be familiar with local, state, and federal laws and regulations relevant to long-term care.

The Quality Monitor Nurse (QMN) III works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Performs highly complex (senior-level) nursing work. The Quality Monitor Nurse utilizes expertise in the area of nursing to assess conditions that could place facility residents’ health, safety, and welfare at risk and assist providers in improving systems. Work may include serving as a resource on nursing practices and education programs by performing consultative and administrative work. May serve as a mentor providing direction to others.

Essential Job Functions

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Works collaboratively across MCS to identify innovative and effective solutions. Maintains cooperative and collaborative relationships with colleagues and facility staff. Performs other work as assigned by Nurse Manager III or Nurse Program Manager V.
Coordinates and/or conducts various types of visits to nursing facilities; including quality monitoring visits, rapid response team visits, mentoring visits and in-service visits. Acts as a team coordinator on Rapid Response Team visits offering leadership and direction to team members. Monitors and evaluates facility systems through observations, interviews, and record reviews identifying facility strengths and weakness making recommendations on opportunities for improvement. Instructs, counsels, and assists nursing facilities to achieve best practice. Reviews facilities policy/procedures and performance reports to determine if the facility's systems are consistent with evidence-based best practice. (50%)
Documents accurate and complete reports of monitoring visits. Communicates accurate information, findings, recommendations, and technical assistance to the facility administrator and staff as well as quality monitoring leadership. Disseminates and teaches from appropriate education tools and materials. (20%)
Communicates with various audiences (internally or externally) to provide clinical information, answer inquiries, address issues, and/or resolve problems. Maintains current knowledge in assigned areas by attending unit meetings, seminars, or other training and by continually reviewing program policies, procedures, and any changes. May conduct literature reviews and analyze complex information to update nursing-related evidence-based best practices technical assistance material. (10%)
Develops and provides in-service education and other training to facility-licensed and non-licensed staff regarding evidence-based best practices. (10%)
May train and mentor others in the context of a quality monitoring team visit, and orientation to peers as needed. May assists with the development and updating of program policy/procedures, evidence-based best practice standards, and educational programs. (10%)

Registration, Certification, or Licensure

Must be licensed as a Registered Nurse in the State of Texas or a state that recognizes reciprocity through the Nurse Licensure Compact and a current Texas driver’s license.

Knowledge, Skills, and Abilities

Knowledge of nursing principles and acceptable professional standard of patient care.
Knowledge of local, state, and federal laws and regulations relevant to long-term care as well as an understating of long-term care facility operations.
Knowledge of modern office management practices and procedures and technology tools such as Microsoft Office, SharePoint, and Teams productivity tools.
Skill in researching, creating, analyzing, monitoring, and evaluating complex clinical issues.
Skills in communication and public speaking.
Skill in managing multiple and competing priorities.
Skill in promoting data-driven decision-making. By identifying trends, concerns, evaluating alternatives, and negotiating and implementing solutions.
Skills in working with diverse groups and interests, resolving conflicts, building consensus and problem solving.
Ability to gather, evaluate, analyze facts by observation, interviews, and record reviews.
Ability to interpret policies, procedures, and regulations as they relate to long term care facility.
Ability to organize and present information effectively, both orally and in writing.
Ability to serve as a mentor to others.

Ability to work collaboratively across HHS/MCS/QMP to accomplish objectives.
Ability to balance team and individual responsibilities.
Ability to exercise judgment and work independently with moderate direction.
Ability to lift twenty-five pounds.
Must be able to travel up to 80% including overnight travel and hours other than 8am-5pm and days other than Monday-Friday.

Initial Screening Criteria

Graduation with a bachelor's degree from an accredited four-year college or university with major coursework in nursing preferred. An associate in nursing with a four-year degree in an applicable healthcare-related field will be considered. Experience may be substituted for education on a year-for-year basis with a maximum of four years.
A minimum of 3 years of nursing experience is required.
Experience in mentoring peers is required.
Experience with or knowledge of Long-Term Care Nursing Facilities with knowledge of CMS requirements or a SMQT (surveyor minimum qualifications test) is preferred.
Must be able to travel up to 80% including overnight travel and hours other than 8am-5pm and days other than Monday-Friday.
Must have reliable transportation

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Share this job

Related Jobs

Part-time

1 week ago

Registered Nurse - Surgery

American Vision Partners Lubbock, TX

Company Intro At American Vision Partners (AVP) , we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation’s largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas – including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As an Ophthalmology RN, your strong detail orientation and multi-tasking skills will be essential in our fast-paced, high-volume environment. You will provide a safe and efficient environment for all patients in our Ambulatory Surgical Center (ASC) during the perioperative phases Responsibilities Greets and admit patients to the pre-/post-operative area Assesses, plans, implements and evaluates patient care using the nursing process and take into account individual patient needs Prepares operating suite for patients - monitor cleanliness, assemble supplies, instruments and sutures, check equipment for proper functioning Assesses patient’s condition on arrival in surgery and provide physical or emotional support as needed Assists Anesthesia Provider and Surgeon during procedures, maintaining constant awareness of the operative situation and a safe environment for patients and personnel Evaluates, observes, and treats patients under local anesthesia Maintains accurate and complete records of patients’ surgical experience Starts IVs, gives medications, and prepares drugs and solutions per physician protocols Prepares for and manages immediate postoperative care, including transporting patients to recovery room, communicating patient needs, and providing patient and family training Assists in orientation of new team members and cross-training of existing personnel Obtains patient history through interviews and evaluations, noting data in chart and sharing pertinent information with physician Qualifications Associate’s degree required; BSN preferred Current RN License 1-year Ophthalmology experience as a Surgery RN is a plus BLS certification required ASC experience preferred Bilingual preferred Detailed oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills This is a Safety Sensitive position Benefits & Perks Your health, happiness and your future matters! At West Texas Eye, we offer everything from medical and dental insurance, significant eye care discounts, 401(k), paid holidays, PTO, Sick Time, pet insurance, opportunity for growth, and much more!

Full-time

2 days ago

Registered Nurse RN Full Time Nights

Oceans Healthcare Lubbock, TX

Oceans Lubbock provides inpatient and outpatient mental health services in a safe and comfortable environment with individual and group treatment programs designed to meet the specific needs of patients during any stage of life. ***We Offer Sponsorships For Registered Nurses*** Benefits We Offer: Medical, Dental, Vision Coverage (Multiple Plan Options) - Eligible first of the month after 30 days. 401 (k) Retirement Savings Plan with Discretionary Company Match Tuition Reimbursement Daily Pay Paid Time Off Competitive Market Compensation Short Term Disability, Long Term Disability Life Insurance Employee Assistance Program The Registered Nurse assumes primary leadership accountability and responsibility for milieu management and directing patient care activities of other nursing staff. The Registered Nurse maintains standards of professional nursing practice in accordance with facility policy and procedures, other external governing and credentialing bodies, performance improvement standards, and psychiatric nursing standards. The Registered Nurse assesses the patient utilizing the nursing process to formulate an individualized plan of care for each patient, implements interventions, and evaluates outcomes consistent with policy and appropriate to the current client’s condition, which promote, maintain, and restore physical and mental health, and prevent illness. The Registered Nurse interprets age/disability specific information in response to client population served. The Registered Nurse provides for the safe delivery of medication in accordance with the policies and procedures, physicians orders and/or current practice. The Registered Nurse is responsible for thorough, accurate reporting, and documentation of the patient’s symptoms, responses, and progress. The Registered Nurse assumes responsibility for professional development, continuing education and maintaining licensure. All duties to be done in accordance with Joint Commission, Federal and State regulations, Oceans' Mission, policies and procedures and Performance Improvement Standards. Essential Functions: Utilizes the nursing process: assessment, planning, intervention, implementation, and evaluation and formulating nursing interventions directed towards development of an individualized plan of care and treatment modalities. Identifies risk levels, precautions, and expected outcomes individualized to the client to include discharge planning; prescribes interventions to attain expected outcomes; evaluates the effectiveness of interventions in relation to expected outcomes; conducts ongoing assessment of clients from admission to discharge; initiates medical/psychiatric crisis intervention to stabilize and ensure the well-being of the patient's conditions. Demonstrates knowledge of psychiatric disorders and appropriate nursing interventions; implements nursing interventions identified in the plan of care that is individualized to the patient needs. Applies appropriate interventions to progress the patient towards wellness and addresses maintenance of wellness. Administers medications as prescribed safely; provides education on prescribed medications; recognizes signs and symptoms of adverse drug reactions. Demonstrates professionalism, accountability, and responsibility for decision making, quality nursing care, and knowledge base of psychiatric nursing care. Reviews, revises, and updates medical records within facility guidelines and timeframes. Transcribes and implements physician's orders according to facility policy; documents care, progress, response to intervention in medical record in an accurate, thorough and concise manner. Follows up on client care responsibilities, communicates incomplete assignments, and current client needs to staff to assure continuity of care. Implements staff assignments and delegation of duties using appropriate judgment and knowledge; Demonstrates positive willingness to assist staff and patients; functions as an advocate for patient needs/safety Utilizes nursing knowledge to successfully meet the needs of the facility, patient population, and staff members utilizes nursing resources to enhance evidence-based practice Float among various clinical services, where qualified and competent and performs other duties and projects as assigned.

Director of Nursing

Full-time

3 days ago

Director of Nursing

Oceans Healthcare Lubbock, TX

Oceans Lubbock provides inpatient and outpatient mental health services in a safe and comfortable environment with individual and group treatment programs designed to meet the specific needs of patients during any stage of life. The Director of Nursing is responsible for upholding the standards of nursing care as established by the Nurse Practice Act, Psychiatric Standards of Nursing, policy and procedures, and all other external governing and credentialing bodies. The Director of Nursing directs the staff and operation of the Nursing Department at all facility locations; coordinates, plans and manages nursing activities; formulates nursing program goals and objectives; manages nursing positions; evaluates staff; assists in the management of the nursing budget; maintains contacts with individuals both within and outside of the department who might impact on program activities; participates in recruitment and retention programs; determines the quality of nursing care; participates in performance improvement programs; collaborates with clinical instructors for educational programs; represents the Nursing Department in professional and/or community organizations; demonstrates age specific and cultural sensitivity. All duties to be done in accordance with Joint Commission, Federal and State regulations, Oceans’ Mission, policies and procedures and Performance Improvement Standards. Essential Functions: Utilizes the principles of management/nursing to coordinate patient care and nursing service activities towards positive outcomes; demonstrates fiscal responsibility in scheduling staffing patterns while considering patient safety. Supervises nursing personnel including: determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions. Conducts and reviews evaluations on individual staff; makes recommendations for promotion, salary adjustment and/or disciplinary actions. Accountable for nursing performance improvement and contributions to problem identification, investigation and monitoring of resolutions in providing quality care and customer satisfaction. Develops data collection tools, identifies trends, risk areas, and evaluates reliance of research. Coordinates with employees to collect data on the quality of Nursing services; analyzes data collected and submits monthly report to Performance Improvement Director. Oversees and adheres to safety regulations of facility policies and procedures and external regulatory and credentialing bodies; participates as a member of the facility wide safety team. Provides support and acts as a resource for development and implementation of Infection Control, standard precautions policies and procedures. Supports and coordinates patient safety issues in conjunction with Hospital Administrator; analyzes, reviews and follows up on incident reports related to nursing/patient safety issues in conjunction with Risk Management. Ensures staff compliance with patient care, documentation, hospital/unit policies and procedures, protocols, and guidelines; Ensures appropriate nursing staff for each unit to meet patient needs. Directs appropriate training activities for all nursing employees as well as assurance of proper current licensure, continuing education, CPR, and an Oceans Healthcare approved behavioral health de-escalation program; participates in orientation of new and current nursing staff. Performs other duties and projects as assigned.

Full-time

1 week ago

Intake Registered Nurse RN 10am-10pm

Oceans Healthcare Lubbock, TX

Oceans Lubbock provides inpatient and outpatient mental health services in a safe and comfortable environment with individual and group treatment programs designed to meet the specific needs of patients during any stage of life. The Intake Clinician responds to inquiry calls, conducts initial intake assessments, provide referrals, and coordinate admissions process according to Joint Commission, Federal and State Regulations, Oceans' Mission, policies and procedures and Performance Improvement Standards. Essential Functions: Responds to inquiry calls, completes inquiry forms accurately, schedules assessments in a timely manner and documents follow up calls made regarding pending assessments. Conducts assessments at facility or other locations, completes Comprehensive Interdisciplinary Assessments Initial Triage thoroughly. Refers patients who are not appropriate for facility programs to appropriate resources. Coordinates pre-certification process, admissions process for patients admitted to facility programs, including admission forms, CIAs, and documents pertinent UR information. Delivers patient services in a respectful manner which promotes dignity and patient satisfaction. Identifies safety needs including ability to detect possible signs of abuse and neglect and report same to clinical staff. Identifies special mobility and equipment needs of patients Assess and interprets age and disability needs to assess level of care needed and made appropriate referrals based on same. Communicates with patients and families in manner sensitive to their age, disability and cultural needs and involves families of minors or significant others in decision making related to treatment as appropriate. Performs other duties and projects as assigned.

Director of Nursing

Full-time

1 month ago

Director of Nursing

Oceans Healthcare Lubbock, TX

Oceans Lubbock provides inpatient and outpatient mental health services in a safe and comfortable environment with individual and group treatment programs designed to meet the specific needs of patients during any stage of life. The Director of Nursing is responsible for upholding the standards of nursing care as established by the Nurse Practice Act, Psychiatric Standards of Nursing, policy and procedures, and all other external governing and credentialing bodies. The Director of Nursing directs the staff and operation of the Nursing Department at all facility locations; coordinates, plans and manages nursing activities; formulates nursing program goals and objectives; manages nursing positions; evaluates staff; assists in the management of the nursing budget; maintains contacts with individuals both within and outside of the department who might impact on program activities; participates in recruitment and retention programs; determines the quality of nursing care; participates in performance improvement programs; collaborates with clinical instructors for educational programs; represents the Nursing Department in professional and/or community organizations; demonstrates age specific and cultural sensitivity. All duties to be done in accordance with Joint Commission, Federal and State regulations, Oceans’ Mission, policies and procedures and Performance Improvement Standards. Essential Functions: Utilizes the principles of management/nursing to coordinate patient care and nursing service activities towards positive outcomes; demonstrates fiscal responsibility in scheduling staffing patterns while considering patient safety. Supervises nursing personnel including: determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions. Conducts and reviews evaluations on individual staff; makes recommendations for promotion, salary adjustment and/or disciplinary actions. Accountable for nursing performance improvement and contributions to problem identification, investigation and monitoring of resolutions in providing quality care and customer satisfaction. Develops data collection tools, identifies trends, risk areas, and evaluates reliance of research. Coordinates with employees to collect data on the quality of Nursing services; analyzes data collected and submits monthly report to Performance Improvement Director. Oversees and adheres to safety regulations of facility policies and procedures and external regulatory and credentialing bodies; participates as a member of the facility wide safety team. Provides support and acts as a resource for development and implementation of Infection Control, standard precautions policies and procedures. Supports and coordinates patient safety issues in conjunction with Hospital Administrator; analyzes, reviews and follows up on incident reports related to nursing/patient safety issues in conjunction with Risk Management. Ensures staff compliance with patient care, documentation, hospital/unit policies and procedures, protocols, and guidelines; Ensures appropriate nursing staff for each unit to meet patient needs. Directs appropriate training activities for all nursing employees as well as assurance of proper current licensure, continuing education, CPR, and an Oceans Healthcare approved behavioral health de-escalation program; participates in orientation of new and current nursing staff. Performs other duties and projects as assigned.