ASSOCIATE CNO

apartment AHMC Healthcare location_onBroadmoor, CA 94015, US

Overview

JOB SUMMARY: The Associate CNO is responsible for the assistance of the day to day operations of the hospital and clinical units. The ACNO works with the Chief Nursing Officer, Administrative team members and department heads to ensure compliance with goals and objectives established by the hospital. The ACNO oversees the following departments: Nursing Administration, Infection Prevention, Employee Health, Quality/Risk, Regulatory Affairs and Patient Care Departments as assigned. Responsible for various initiatives including but not limited to Value Based Purchasing, Hospital Acquired Conditions program, Lean Initiatives, various Patient Experience processes and surveys. Understands the priority items of the Nursing Vision. Works collaboratively with the team as the co-owners for survey preparation. Focus for Risk management is ongoing, comprehensive & systematic approach to reducing risk exposure of the organization. Proactively implementing provisions of federal, state, and local statutes, rules & regulations. This is accomplished by collaboration with all departments, reviewing risk reports, coordination with Corporate Risk, when necessary. Works collaboratively to assure that SMC has an effective Infection Control program. Assures appropriate reporting of infection data to designated sources such as CDC, NHSN, etc. Communicate effectively, in writing, verbally, and via telephone, with all levels of personnel and visitors. Input and retrieve computerized data.

Responsibilities

PERFORMANCE ACCOUNTABILITY

A. KNOWLEDGE OF WORK 1. Demonstrates knowledge of hospital operations and Policies & Procedures. 2. Familiar with Administrative policies and procedures. 3. Fully aware of the company’s confidentiality policy and fully complies with it. Demonstrates respect for privileged and confidential information. 4. Knowledgeable with proper office procedures and ensures an efficient and effective office environment. 5. Demonstrates fully functional filing systems for different projects, e.g. Contracts, Regulations, TJC/CDPH/CMS, etc.

B. DUTIES AND RESPONSIBILITIES 1. Ensures the effective and efficient management of nursing department operations. 2. Assists the CNO with patients’, physicians’, employees’ concerns or issues as they relate to hospital operations. Ensure the follow-through of the issues being delegated to appropriate personnel. 3. Efficiently and effectively takes minutes for department management meetings and other meetings as assigned. Assists in the preparation, planning and execution of agenda. 4. Ensures compliance with title 22 and other regulations for staffing, patient classification systems, and other nursing administration department functions including contract labor compliance, dialysis, wound care services, etc. 5. Works with appropriate directors, Quality and education to ensure compliance with standardized procedure requirements for RNs. 6. As directed, follows up with unresolved situations to gather information, etc. 7. Performs other duties as assigned or required. 8. Ensures compliance with regulatory standards and reporting requirements (i.e. CDPH, Federal/State regs, Never 28, etc.). Assures that effective event/incident/reporting system is in place with effective followup. System must identify issues, report, track and trend events. Maintains system for tracking and trending of hospital occurrences. Reports trending to Quality Council, MEC and Governing Board. Events are tracked/trended and reported to appropriate departments for action/follow-up, trending reports provided by department with action to correct trends. Facility dashboard presented to governing board. Mitigate incidents and implements revised processes to reduce facility risk. Collaborates with corporate risk and facility carrier to mitigate issues/risk. Investigates and follows up on complaints/concerns/ grievances. Reports findings to CNO and collaborates on response. Notifies CNO immediately upon discovery of any identified or potential Sentinel Event. Provides educational activities for staff. Conducts general orientation Maintains Patient Complaint/Grievence log. Trends and reports data as necessary, to appropriate committees. Works collaboratively with Corp RM for Claims management including; reporting events, investigation/interview, protecting documents, managing claims, coordinating depositions,, assisting defense team, forwarding subpoenas & summons. Completes and submits annual RM summary and plan to the governing board.

 Apply epidemiologic principles and statistical methods, including risk stratification, to identify target population, analyze trends and risk factors, and design and evaluate prevention and control strategies.  Conduct on-going surveillance using Center of Disease Control (CDC) infection criteria, documentation, and investigation of nosocomial infections through review of admission diagnoses, microbiology culture results, isolation orders, patient records, consultation requests, post-discharge surveillance, and autopsy findings.  Responsible for NHSN data accuracy and ensuring deadlines are met.  Works collaboratively with Perioperative, Perinatal, SPD and other applicable areas to ensure appropriate processes are in place for patient safety and infection control compliance.  Assess environmental control through surveillance of water supply systems as needed, air pressure relationships for high risk environmental monitoring.  Conduct environmental rounds in all inpatient and outpatient care areas. Collect data on the incidence of selected device use in identified intensive care units.  Participate in investigations of unusual hospital infection outbreaks utilizing the microbiology laboratory, consultation with Infectious Disease Division, county/state public health departments, and when necessary in consultation with the Center for Disease Control. Report epidemiologically significant findings to appropriate customers.  Evaluate the effectiveness of the surveillance plan and modifies as necessary.  Report all in-house patients with communicable disease to the county and/or state health department and maintain appropriate records. Compile and interpret surveillance reports to Infection Control committee, specialty areas, and executive medical committee on a regular basis.  Collaborates with the CNO and directs and participates in the preparation and administration of nursing services, budgets and capital outlay requests; evaluates staffing, equipment and supply needs; prepares justifications and cost benefit analyses; reviews and recommends approval of expenditures; oversees the procurement of supplies and equipment for assigned areas.  Ensures development of subordinates and succession planning.

C. INITIATIVE AND JUDGMENT/ATTENDANCE AND RELIABILITY 1. Independently recognizes and performs duties which need to be done without being directly assigned. Establishes priorities; organizes work and time to meet them. 2. Recognizes and responds to priorities, accepts changes and new ideas. Has insight into problems and the ability to develop workable alternatives. 3. Accepts constructive criticism in a positive manner. 4. Adheres to attendance and punctuality requirements per hospital policy. Provides proper notification for absences and tardiness. Takes corrective action to prevent recurring absences or tardiness. 5. Uses time effectively and constructively. Does not abuse supplies, equipment, and service. 6. Observes all hospital and departmental policies governing conduct while at work (e.g., telephone and computer use, electronic messaging, smoking regulations, parking, breaks and other related policies).

SECTION II: SERVICE EXCELLENCE 1. Understand, respects and displays sensitivity to culture, age and persons with disabilities. 2. Participates actively and positively affects the outcomes of customer service activities. 3. Uses effective collaborative strategies as evidenced by: a) Developing peer relationships that enable the work group to accomplish the daily workload within the allotted time frame and achieve departmental goals. b) Recognizing and understanding that as a member of an interdependent group, collaboration and compromise is required in order to maintain the effectiveness of the group as a whole to effectively resolve problems. c) Timely notification to Department Manager/Director of potential problems or concerns. When faced with a problem or concern, is proactive by presenting suggested solutions at the time that the Department Manager/Director is made aware of the problem or concern. d) Displaying teamwork ability to promote cooperation and collaboration; gaining support for programs and goals. e) Supports Patient Rights. 4. Displays honesty and respect for others, and respect for the organization as evidenced by: a) Treating internal and external customers as the most important part of the job. b) Being sensitive to customer’s emotions, thoughts and feelings. c) Refraining from negative comments of any kind where the public or other customers can hear. d) Taking appropriate actions to resolve the concern. 5. Facilitates and enhances communication as evidenced by: a) Effective and timely processing of customer’s requests according to hospital and departmental policies. b) Utilizing verbal communication methods, which enable others to clearly understand what is being said. c) Utilizing verbal and non-verbal behaviors without being defensive, manipulative, aggressive or controlling. d) Using written communication that is legible, timely and at a level based on the position specific requirements. e) Listening attentively to ensure effective two-way communication. f) Expressing and accepting feedback in a professional manner. g) Answering the telephone with stating department, name and greeting. 6. Interacts with coworkers, other hospital staff, physicians, and the public in a courteous, professional and efficient manner. 7. Establishes good rapport and working relationships with coworkers, other hospital staff, physicians and the public. 8. Observes dress code policy and wears hospital identification as required by our policies and procedures.

SECTION III: CONTINUOUS QUALITY IMPROVEMENT

A. CORPORATE INTEGRITY 1. Understands and abides by all departmental policies and procedures as well as the Codes of Ethics, HIPAA requirements and patient rights. 2. Complies with Federal, State, Local Laws that govern business practices. Complies with all Department of Health Services requirements for the State of California, and CMS standards that apply to the position. 3. Is knowledgeable and adheres to TJC/CDPH/CMS standards specific to the position. 4. Participates actively in ensuring that all State and Federal Rules and Regulations are followed as they apply to this position. 5. Conducts business in an ethical and trustworthy manner at all times when dealing with patients, visitors, physicians, and fellow employees.

B. EDUCATION AND ENVIRONMENT OF CARE 1. Attends scheduled inservice and mandatory inservice. Communicates ideas to supervisor for a safer layout of equipment, tools, and/or processes. 2. Follows standard precautions and transmission based precautions as shown by consistent use of appropriate personal protective equipment. 3. Adheres to procedures for the disposal of waste – household waste and biohazard waste as well as the proper disposal of sharps. 4. Uses proper body mechanics at all times. Seeks assistance when necessary to move heavy objects or to transport/transfer a heavy patient. 5. Is knowledgeable in the hospital safety program and takes necessary steps to maintain a safe environment. Adheres to safe work practices in order to prevent injuries and illnesses. 6. Is familiar with emergency codes and emergency preparedness procedures and understands his/her role in response to each of the emergency codes (Code Blue, Code Pink, Code Orange, Code Yellow, Code Gray, Code Silver, Code Purple, etc.) 7. Maintains the department in a neat, clean, and orderly manner, especially in own work area. 8. Eliminates or assists in eliminating any seen or known hazards in the workplace. Reports any unsafe conditions to his or her immediate supervisor. 9. Demonstrates good safety habits and judgment by maintaining a safe environment at all times. 10. Complies with all hospital safety and injury prevention policies and regulations.

C. PERFORMANCE IMPROVEMENT1. Understands the Continuous Quality Improvement Process and applies it in performing everyday tasks/duties. Active participant in Continuous Quality Improvement program by assisting in finding new and better ways of performing duties and responsibilities. 2. Cooperates with others in the improvement of services offered at our institution. Continually makes recommendations that assist in the improvement of services. 3. Continually strives for self-improvement in areas of responsibility by attending continuing education classes.

Qualifications

EDUCATION, EXPERIENCE, TRAINING1. Proficient with computer software (Word, Excel, Power-Point, etc.)2. Must have a current and valid license as a Registered Nurse issued by the State of California.3. BLS Provider Card, upon hire and maintained current.

4. Minimum of 5 years Acute Care experience.5. Minimum of 3 years previous Administrative experience preferred.6. Master’s Degree in Nursing is preferred but a BSN is required.

7. ACLS Provider card thru AHA

8. NIHSS required

Share this job

Related Jobs

Manager/Supervisor

Full-time

Manager of Professional Practice and Compliance (LCSW or RN)

apartment Stanford Health Care location_onPalo Alto, CA

$83.98 - $111.27 / hour

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Manager of Professional Practice and Compliance ensures the provision of quality patient care by ensuring the clinical competence of Case Managers, Social Workers, Complex Case Managers, Support Liaisons, and Utilization/Denials & Appeals. This individual works collaboratively with managers, directors, content experts and educators throughout the organization, to develop, deliver, and evaluate education and training for staff. Responsibilities include developing and implementing orientation, in-services, and continuing education programs, utilizing current evidence – based practices while focusing on the knowledge and skills required to care for patients. Serves as an influential leader, role model, and consultant for clinical and educational practices. This individual will consult with managers and staff regarding patient care issues, staff performance, and participate in setting standards for clinical practice. This clinician will ensure the department is in compliance with accreditation and licensing requirements and maintain oversight with department policies. This position serves as a resource for problem solving, performance improvement, policy implementation and staff issues. Responsibility for the interpretation of data related to social work and case management and delivery of interventions. Locations Stanford Health Care What you will do Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; ensures each role is working at top of license; serves as preceptor, mentor, and resource to less experienced staff. Analyzes training needs based on system changes and recommends appropriate training solutions. Identifies, plans, develops, implements, coordinates, and evaluates education programs, interacting with staff to ensure needs are met. Collaborates with other departments, managers, and physicians to continuously improve care coordination and integrates services within the department and the hospital. Develops and implements policies that guide and support the provision of services in line with the mission and goals of SHC; ensures that policies and procedures meet both internal and the external regulatory and statutory requirements. Ensures compliance with State Mandated Reporting Policies and Procedures and program accreditation requirements pertaining to Social Work/Case Management department staff. Support the integration of the department's services with the hospital's primary functions by supporting organizational mission, priorities and goals, and by delivering optimal quality health care services. Maintains an openness to change and fosters that attitude with peers, staff, physicians, and committee members. Maintains a focus on both the operational details and larger strategic vision in order to effectively move toward completion and positive outcomes. Assists Directors in evaluation of processes and procedures that would ensure compliance with regulatory standards. Prepares department for accreditation surveys, monitors, and assures compliance with hospital policy and regulatory standards Identifies learning needs and education gaps for the Social Work / Case Management department and works collaboratively with managers to implement education. Takes accountability for projects and/or other assignments as assigned by the Department Directors and plans, coordinate, and administers activities as appropriate. Education Qualifications Bachelor’s Degree in Nursing from an accredited college or university and/or Master's Degree in Nursing from an accredited college or university required OR Master's degree in Social Work (MSW) from an accredited college or university required Experience Qualifications Five (5) years of progressively responsible and directly related work experience required Required Knowledge, Skills and Abilities Knowledge of principles and best practices of case management, utilization review, social work, care coordination and discharge planning. Knowledge of managed care and commercial insurance, MediCal, Medicare, and other third-party reimbursement. Knowledge of principles and practices of organization, administration, fiscal and personnel management. Ability to ensures staff are compliant with applicable standards and requirements of external professional, regulatory and accrediting agencies/bodies for social work, case management, discharge planning, and continuum of care through policy and procedure development, implementation, and monitoring. Ability to develop and retain a multidisciplinary staff within the department. Helps all employees enhance and maximize skills. Ability to drive a culture of proactive, integrated, high quality patient care, innovation, transformation, and change within the department Demonstrated ability to instruct adult education programs Excellent verbal and written communication skills Weekends and on-call coverage as determined by the Department Directors Strong interpersonal, negotiation, and leadership skills Advanced analytical, consulting, and project management skills Ability to implement departmental standards and processes via education Licenses and Certifications CA-RN (Registered Nurse) required or LCSW - Lic Clinical Social Worker required Physical Demands and Work Conditions Blood Borne Pathogens Category II - Tasks that involve NO exposure to blood, body fluids or tissues, but employment may require performing unplanned Category I tasks These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $83.98 - $111.27 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Hospice

Pediatric

Full-time

Pediatric Hospice Registered Nurse

apartment Anchor Health location_onPalo Alto, CA

PEDIATRIC HOSPICE RN CASE MANAGER JOB DESCRIPTION Overview The Hospice Pediatric RN Case Manager will work with our Pediatric team. Primarily responsible for providing professional nursing care to assigned patients. With input from the IDT (interdisciplinary team), patient and family, assesses, develops, implements and evaluates the plan of care. Ensures appropriate communication and plan of care coordination to all internal/external customers All successful candidates must be fully vaccinated, subject to certain limited exceptions required by applicable law. Our Mission: To enhance the quality of life for those nearing the end of life’s journey and for those who grieve. We place a high importance on our employees and reward staff in several ways such as: • Competitive hospice industry compensation • Benefits package with multiple plan offerings and generous employer contribution • 401(k) Retirement plan with employer match • Supportive work culture which encourages work life balance • Substantial Paid Time Off, paid holidays & birthday benefit • Employee development program managed by in-house education department to support individualized orientation and professional growth needs. • Monthly mileage reimbursement • Employee Referral Program • Business casual attire for office staff Responsibilities JOB DUTIES/KNOWLEDGE/JOB PERFORMANCE: • Develops written plan of care in coordination with an interdisciplinary Team (IDT). • Oversees implementation of plan, evaluates and changes plan as necessary to meet patient/family needs. • Responsible for the direction of care provided by LVN and HA in accordance with patient’s plan of care. • Responsible for the supervision of services provided by the LVN and HA per TEH policy and regulatory requirements. • Communicates all changes to IDT and primary MD. • Performs job duties in clinical areas as stated in clinical competency checklist, policies/procedures, standards of care, and critical competencies based on Scope of Practice. • Maintains timely patient documentation using “point care” electronic charting. • Implements and maintains established hospice policies and procedures as well as Standards of Care and regulatory requirements. • Provides health care instruction to patient and family members. • Orients, instructs, and trains assigned personnel. • Participates in providing 24 hour, seven days a week coverage to patients/families (on-call and census fluctuation). • Performs admission assessment and admission when necessary. DEGREE OF TRAVEL: • Travel required for patient visits. • Occasional travel for educational purposes. Qualifications: • Must have Associates Degree, Bachelor Degree preferred. • Must have one year of acute or hospice pediatric experience • At least 12 months experience with 1-2 years preferred in acute care. • Current CA RN license. • Current CA driver’s license with proof of insurance. • Current CPR/BLS • Prefer certification as hospice nurse. • Pediatric experience preferred. • Proof of recent TB test result • Bilingual preferred. • Computer skills (word processing), use of adding machine, calculator, fax, photocopier.

Full-time

Registered Nurse

apartment Greenberg-Larraby, Inc. (GLI) location_onPalo Alto, CA

Join Greenberg-Larraby, Inc. (GLI) as a Registered Nurse, where you will play a pivotal role in delivering exceptional patient care across various healthcare settings at a well known facility in beautiful Palo Alto CA and Menlo Park CA. You will be responsible for assessing patient conditions, implementing care plans, administering medications, and providing support to patients and their families. Your expertise and compassionate demeanor will contribute to better patient outcomes and overall health improvements. You must be a U.S. Citizen or hold a Green Card to qualify for this position. Please include your resume, salary requirements, and certifications when you apply for immediate consideration. We are looking for dedicated and skilled RNs who thrive in a collaborative environment and are committed to clinical excellence. At GLI, you will find a supportive atmosphere that values professional development and career advancement. Apply now and make a difference in the lives of our patients. There are various openings available across multiple locations and units! Thank you for your interest in becoming part of our team! Key Responsibilities: Conduct detailed assessments of patients to establish their health requirements. Develop and implement patient care plans based on assessments. Administer prescribed medications and treatments effectively. Monitor patient status and document care and progress accurately. Provide education and support to patients and their families regarding health management. Collaborate with multidisciplinary teams to ensure comprehensive patient care. Minimum Requirements: BLS or ACLS Certification required (please include in application). Active, unrestricted California RN license in good standing (no negative indicators); must have completed an accredited nursing education program in the State of California. Minimum of 2 years of recent RN experience required (3+ years preferred); BLS required; must meet all VA onboarding and compliance requirements. English Language proficiency Geriatric experience preferred but not required. Strong clinical assessment skills and critical thinking ability. Excellent communication and interpersonal skills. Ability to work efficiently in a fast-paced environment. In nursing, "BLS" stands for Basic Life Support, meaning a certification in basic life-saving techniques like CPR and AED use, while "ACLS" stands for Advanced Cardiac Life Support, which signifies a more advanced certification that includes managing complex cardiac emergencies like cardiac arrest, requiring knowledge of advanced airway management, medication administration, and complex resuscitation algorithms, building upon the foundational skills learned in BLS. Please apply now for immediate consideration! Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off Benefits, terms apply Disclaimer: Greenberg & Larraby, Inc. will never send offer letters of employment unless a thorough interview process has taken place and all other internal processing has taken place. If you receive one from an outside party and is not from the URL of our firm at @greenberg-larraby.com), please do not respond. If you have further questions, please reach out to your administrator. When you apply to our positions, upon our interest, a recruiter will call you directly and will pre-screen prior to an interview. Offers of employment are contingent upon a thorough interview process, background check, and security clearance adjudication processing as applicable. Thank you. We are an Equal Opportunity Employer.

Full-time

RN Case Manager

apartment Anchor Health location_onPalo Alto, CA

Are you looking for a workplace where you can make a genuine difference? Company Culture that feels supportive, genuine and appreciative of all? Anchor Health is committed to the communities of which we serve, the patients and families we have the honor of caring for and the EMPLOYEES who have chosen us as their work family. Anchor Health is a unique organization that offers enhanced hospice services throughout San Mateo County. We are currently seeking an experienced hospice RN Case Manager to join our team. Duties of Hospice Registered Nurse Include: Completes an initial, comprehensive and ongoing comprehensive assessment of patient and family to determine hospice needs. Provides a complete physical assessment and history of current and previous illness. Conducts home visits and assesses/evaluates patient's status. Initiates the plan of care and makes necessary revisions as patient status and needs change. Develops a care plan that establishes goals, based on nursing diagnosis and incorporates palliative nursing actions. Includes the patient and the family in the planning process. Administers medications and treatments as prescribed by the physician. Attends and participates in Interdisciplinary Group Meetings. Completes, maintains and submits accurate and relevant clinical notes regarding patient's condition and care given. Supervises ancillary personnel and delegates responsibilities when required. Qualifications: Graduate of accredited school of nursing Current RN license in California Current CPR Certificate Registered nurses shall have a minimum of (a) one year of experience as a professional nurse within the last three years OR (b) have a baccalaureate degree in nursing from a program accredited by the National League for Nursing and current RN license. Minimum of two years experience, at least one of which is in the area of public, home care, or hospice nursing. Must have a valid CA driver license and an automobile that is insured in accordance with the requirements of state of California and is in good working order. Excellent observation, verbal and written communication skills and nursing skills per competency checklist. Job Types: Full-time, Part-time, Per diem

Outpatient

Full-time

Neuvera Brain Health Institute - Clinic Nurse

apartment LVIS location_onPalo Alto, CA

The Neuvera BHI Clinic Nurse provides specialized care under the supervision of the Neuvera Physician to patients with neurological conditions, supporting diagnostic procedures, treatment plans, and patient education. This role combines clinical expertise with compassionate communication to optimize outcomes for patients with epilepsy, stroke, migraines, movement disorders, dementia, and other neurological conditions. Key Responsibilities - Conduct patient intake, history review, and neurological symptom assessment - Assist with patient scheduling and data collection for EEG studies and other neurodiagnostic procedures - Administer treatment, medications, and monitor for adverse reactions - Educate patients and families on treatment plans, medications, and lifestyle modifications - Coordinate care with neurologists, EEG technologists, and allied health professionals - Document clinical findings and interventions in the NeuroMatch and EMR systems - Support triage and neurological symptom management - Maintain compliance with HIPAA, OSHA, and clinic protocols - Participate in quality improvement initiatives and staff training - Support the clinical, technical, administrative, research, and affiliated teams as assigned - Support Neuvera business partners as assigned - Follow and uphold Neuvera BHI clinic policies, compliance guidelines, confidentiality, and code of conduct requirements - Perform additional duties as assigned Qualifications - Active RN license in California - BLS/CPR certification (required); ACLS preferred - At least 4 years of clinical experience (neurology or outpatient preferred) - Familiarity with neurodiagnostic tools and terminology (e.g., EEG, seizure protocols) - Strong communication and patient education skills - EMR proficiency (e.g., Epic, Cerner) Preferred Skills & Attributes - Experience with epilepsy, stroke, dementia, or movement disorder care - Comfort with adult or geriatric neurology populations - Ability to interpret basic neurodiagnostic results - Team-oriented, empathetic, and detail-focused - Strong computer skills including Microsoft Office (Excel, Word, Outlook), Google applications, and web-based platforms - Multilingual abilities (a plus) Core Competencies - Excellent communication and patient interaction skills - Ability to problem-solve, prioritize, and work efficiently under pressure - Adaptable to changing requirements and comfortable working independently and within a team - Detail-oriented with strong time management and organizational skills - Professional and solutions-oriented approach when interacting with patients and colleagues Schedule & Compensation - Schedule: [Monday–Friday, 8 AM–5 PM] - Compensation: Competitive hourly/salary rate based on experience - Benefits: Health insurance, PTO, CME support