Medical Assistant - $3500 Sign on Bonus -Granby CT

apartment GoHealth Urgent Care location_onGlastonbury, CT

Certified Medical Assistant - $3500 Sign on Bonus - Glastonbury CT

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. We are seeking Medical Assistants to join our welcoming and diverse community in the surrounding region. Market-leading benefits include: Medical, Dental, Vision, 401k matching Employee assistance and wellness programs including a strong focus on promoting mental health Generous Paid time off Bonus: Up to $600/month Hourly rate $20-$24.25 Growth opportunities Sign on bonus up to $3,500 for external candidates Hartford HealthCare, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Connecticut area. At Hartford HealthCare-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team! The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. Draws and collects blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients. Job Requirements Education High School Diploma required Graduate of a Medical Assisting Program preferred Work Experience Medical Assistant experience preferred Front Desk experience preferred Required Licenses/Certifications Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA). One of the following certifications is required at the time of hire: CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals) Additionally, CPOE certification for order entry is required within two weeks of start date. In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant Essential Functions Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Additional Knowledge, Skills and Abilities Required Basic Medical Assistant duties Ability to type quickly, basic computer knowledge Proficient in Microsoft Word and Excel Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals Exceptional written and verbal communication skills Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Note: this job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

apartment GoHealth Urgent Care location_onBerlin, CT

Medical Assistant Training Coach-Berlin, CT

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. The Training Coach – MA role partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience. The Training Coach - MA is responsible for executing on the practical skills training phase of new hire training by following a formal and organized method of teaching new or existing team members the critical thinking skills and high-level competencies to feel comfortable and confident in doing their role. The Training Coach - MA uses a competency-based model to foster growth learning and enhance the socialization of the learner. The types of learners include newly hired team members, team members transferring to a center or department, and those team members who require additional support with new or existing learning experiences. The Training Coach – MA will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. Job Requirements Education Graduate of a Medical Assistant Program preferred 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire required High school diploma or equivalent required Work Experience Medical Assistant experience preferred for Graduate of a Medical Assistant Program or 2+ years of experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred. Training or related experience required Experience using Electronic Health Record (EHR) Urgent care experience preferred. Licenses/Certifications One of the following certifications is required at time of hire: ARMA- American Registry of Medical Assistants CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals) Or the following certifications are excepted at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant Basic Life Support (BLS) required at time of hire. Computerize Provider Order Entry (CPOE) certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire. *MA in WA: must hold: 1) Certified MA (AAMA, NCCT, CMA, RMA) and WA certificate. (* Requires application with WA as "Certified MA"), OR 2) Registered MA (* Requires application with WA as "Registered MA) *MA in CA: must hold: 1) Graduate of MA school needed + Certified OR, 2) MA must receive additional internal training either by graduating from MA school or receive training under Physician, NP, PA, etc. Additional Knowledge, Skills and Abilities Required Proficient use and understanding of medical terminology Clinical skills in Point of Care Testing, vitals intake, clinical laboratory procedures Proficiency in Microsoft Office programs (i.e., Word, Excel, PowerPoint, Outlook, etc.) Excellent verbal and written communication skills Excellent presentation skills Excellent organizational skills Core Competencies: Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. Diversity and Inclusion: Foster’s diversity and inclusion, to be able to better understand team members, our customers, and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect, and connection where the richness of ideas, backgrounds and perspectives are harnessed. Courage & Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners, and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness, and respect. Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships, and the healthcare needs of our communities. (Prioritized) Functional Competencies : to be selected and prioritized by the hiring manager for each position. 1. FLEXIBILITY - Open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity. 2. INTERPERSONAL – Develops and maintains excellent working relationships within HR and other business departments. 3. ORAL COMMUNICATION - Expresses information (ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (technical, sensitive, controversial, etc.); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. PROBLEM SOLVING – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. 5. SELF-MANAGEMENT – Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior. 6. TECHNICAL COMPETENCE – Uses or gains knowledge that is necessary to perform the major functions that are described above 7. WRITING – Recognizes and uses correct English grammar, punctuation, and spelling; communicates information in a succinct and organized manner; produces written information that is appropriate for the intended audience. 8. CUSTOMER SERVICE – Demonstrates a results-oriented focus for delivering appropriate services in an accurate, complete, and timely fashion. 9. TEAMWORK/COLLABORATION – Demonstrates skills and abilities in collaborative efforts with experience in team/project-oriented activities. 10. RELATIONSHIP MANAGEMENT – Maintains good communication and a positive relationship with employees at all levels of the organization to promote employee satisfaction. Projects excellent customer relations in all interactions. 11.ORGANIZATION - Advanced organizational skills with the ability to handle multiple assignments Additional Knowledge, Skills, and Abilities Preferred None. Essential Functions The Training Coach - MA focuses on assessment and validation of team member’s skills and competencies. Duties include: Teach and evaluate team members’ technical skill competencies using pre-approved methods and procedures. Conduct orientation to the center, department and/or organization to cover predetermined learning items. Teach and train team members to bring them up to predetermined levels of competency for the specific job. Hosts Learning Coach Workshop, as needed. Acts a backup to the Training Specialists and completes classroom-based training; complete Airtable compliance documentation. Meets the required minimum 40 hours to a maximum of 80 hours of dedicated time invested with up to 6 assigned team members to ensure a level of knowledge and skills is acceptable within the company’s learning standards required. Ensure a flexible schedule to capture new hires with challenging schedules i.e., Per Diems, Temporary, etc.… Provide in-center coaching to new team members on all assigned areas of the core competencies. Offer hands-on market specific training needs, from new hire training, check-ins, market process updates/changes, clinical refresher needs, registration process refresh/updates, and annual competencies. Ensure accountability of team members’ competence validation. Collaborate with Training Specialists and Learning team leaders for ongoing quality improvements for the training program. Meets with the Training Specialist regularly to support market operation training needs related to the team members’ learning journey including, but not limited to, new hire training, market learning process updates/changes, other market training needs. Assists in maintaining Airtable compliance by completing and uploading Core Competency Checklist and submitting the Competency Evaluation via digital Airtable form. Maintain team member evaluation feedback being at the fully meets or higher level each year. Collaborate with Training Specialists and Learning team leaders for ongoing quality improvements for the training program. 30, 60, 90-day check-ins for training needs to include, but not limited to, checklist to round and check comfort level Track and manage the assigned completion of Core Competency Checklist items and submit e-form when completed for new team members. Provide timely feedback on assigned team member performance and escalate any issues if required. Operates in a mobile capacity; travel to sites where majority of new hires home locations are near, as assigned. Works operationally when no training is needed i.e., new hire training, workshops, BLS, fit testing, etc. Provide support, partnership, and training to other market Training Coaches nationally, as needed. Attends mandatory operations/learning meetings on behalf of Training Specialist in their absence. Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; etc. Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence. Ensure reception area is well maintained. Conduct courtesy call-backs for patient follow-up. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. Other patient care responsibilities as defined in the Medical Assistant Guideline document . Ability to work a flexible schedule that includes evenings and weekends. All other duties as assigned. Note: this job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

apartment GoHealth Urgent Care location_onBristol, CT

Certified Medical Assistant - $3500 Sign on Bonus - Bristol CT

apartment American Family Care location_onTorrington, CT

Medical Assistant

$20 - $24 / HOUR

Department: | Corporate Operations | Supervises: | N/A | Sub-Department: | | FLSA Status: | Non-Exempt Reports To: | Center Administrator | Date Completed: | 5/22/2025 General Position Description: Medical Assistants are key members of our care team, performing clinical procedures and diagnostic testing under the supervision of licensed clinicians. Working alongside Physicians and Advanced Practice Clinicians, they help deliver high-quality, efficient care in a fast-paced, patient-focused environment. Ideal candidates thrive under pressure, are detail-oriented, and bring a strong commitment to teamwork and patient service. Core Responsibilities: Exhibits a positive, energetic, and contagious work ethic that fosters a motivating team environment. Communicates clearly and effectively in both verbal and written formats, tailoring messages to meet the needs of diverse audiences. Demonstrates strong collaboration skills by offering meaningful input, supporting team efforts, and consistently honoring commitments. Thrives in a fast-paced, dynamic environment, approaching challenges with enthusiasm, resilience, and adaptability. Maintains a results-driven mindset, setting clear goals, maintaining focus, and delivering outcomes aligned with organizational success. Upholds the highest standards of business ethics and compliance, consistently modeling integrity and accountability. Qualifications: High School Diploma or GED · Completion of Medical Assistant training program with certification 2+ years of medical assistant experience in urgent care, immediate care, or emergency room setting required. Knowledge of computerized information systems (EMR) used in clinical management settings. Experity strongly preferred Direct experience with the following tasks: Clinical intake, patient data collection Laboratory specimen collection (blood-draw/venipuncture, urine collection, point of care testing, etc.) Performing EKG testing Must meet all other state requirements by law, including but not limited to all state requirements, and licenses, where applicable If required by state must maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT) or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board. Principal Duties and Responsibilities: Support clinic operations by assisting with opening/closing duties, including securing facilities, maintaining a clean reception area, and completing compliance checklists. Greet and assist patients with professionalism, guiding them through the registration process and addressing questions or concerns. Manage multi-line phone systems, perform document scanning, and conduct daily patient follow-up calls as applicable. Accurately collect and verify patient insurance and demographic information for input into the EMR system. Coordinate patient scheduling needs, including new appointments, reschedules, and follow-up requests. Demonstrate a strong commitment to delivering exceptional customer service and patient care. Assist providers with clinical procedures, examinations, and delegated medical tasks. Conduct clinical intake by capturing thorough patient histories and updating EMRs with accuracy. Perform venipuncture and collect lab specimens in accordance with clinical standards. Administer point-of-care (POC) testing (e.g., Strep, Flu, COVID, HCG, UA, Mono), ensuring timely documentation in the EMR. Complete required quality control (QC) testing on applicable medical supplies and devices. Perform Urine Drug Screen (UDS) & Breath Alcohol testing (BAT) on employer health patients Maintain well-stocked and sanitized exam rooms, ensuring operational readiness. Meet or exceed performance expectations based on key performance indicators (KPIs) established by clinic leadership. Support the discharge process by preparing patient instructions, prescriptions, and required documentation such as work or school notes. Manage and prioritize patient flow to optimize clinic efficiency and enhance the patient experience. Execute provider orders in alignment with state regulations and American Family Care (AFC) protocols. Facilitate patient referrals and diagnostic orders, ensuring appropriate follow-up and documentation of results. Ensure daily clinic compliance with operational and regulatory standards. Participate in required team meetings and operational huddles to stay aligned with organizational updates. Contribute to team development by mentoring and training newly hired staff in accordance with AFC guidelines. Adhere to safety protocols and proactively identify and mitigate workplace hazards to promote a safe clinical environment. Working Conditions This is a center-based position requiring prolonged periods of computer use and desk work. · Physical demands include occasional bending, stooping, and light lifting. · Travel to other clinic locations within the assigned market may be required. · When onsite at clinical locations, the work environment may involve moderate noise levels and potential exposure to infectious diseases and blood-borne pathogens, in accordance with standard healthcare precautions