RN Clinic Access - Telephone Triage - Remote

Caring for San Diegans since 1924, Scripps Clinic is San Diego’s first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record.

• Must live in or plan to relocate to San Diego or Riverside county for consideration even though this is a remote position**
  
  

This is a benefited, full time position working 8-hr shifts generally from 9:30am-6pm. Hours will vary based on need and can be anywhere between 7am-8pm. Weekends & holidays are 8am-5pm. This position is remote but training will be onsite at 4S Ranch for ~3-4 weeks.

Why join Scripps Health?

At Scripps Health, your ambition is empowered and your abilities are appreciated:

• Nearly a quarter of our employees have been with Scripps Health for over 10 years.
• Scripps is a Great Place to Work Certified company for 2025.
• Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
• Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
• We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
• Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
  
  

Why Clinic Access Telephone Triage?

• Highly engaged team of nurses in the Scripps Medical Foundation Telephone Triage Call Center department.
• Work closely together as a team with great communication.
• Fully remote position once trained.
• Work with Scripps and non-Scripps patients to be able to provide the appropriate level of care.
• Involves coordination of care within the various Scripps locations.
  
  

What You'll Do

• The Clinic Access RN is responsible for all aspects of the Nursing Process of telephone triage by assessing the patient’s needs and coordination the appropriate care.
• Provide education and information for patient access and ensure appropriate documentation and notes on patient interactions.
• The RN will also contribute to the team as necessary to ensure quality patient care.
  
  

Preferred Education/Experience/Specialized Skills/Certification

• Two (2) or more years of RN experience in an acute care setting or Urgent Care, Cardiology, Pulmonology, Family Medicine, Internal Medicine, or Pediatrics.
• Prefer one or more years of experience in telephone triage.
• Demonstrated ability to work with diverse patient population preferred.
• Knowledge of Epic preferred.
• BSN preferred.
• Strong computer skills.
• ER, ICU, Triage experience preferred.
  
  

Required Education/Experience/Specialized Skills

• ADN or Nursing Diploma
  
  

Required Certification/Registration

• Current California RN license
• Current BLS from the Association Healthcare Provider
  
  

At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation’s Top 100 Places to Work.

You’ll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you’re open to change, go ahead and unlock your potential.

Position Pay Range: $49.79-$72.35/hour