Associate Chief Nursing Officer – TMC Rincon

Summary

The Assistant Chief Nursing Officer- Rincon assists the CNO in executive-level management of resources, strategy and development focusing on inpatient areas including, but not limited TMC Rincon. The ACNO supports nursing policy and procedure development and execution which ensure congruence with the mission and vision of Tucson Medical Center. The ACNO has operational and functional responsibility for a group of patient care areas, special projects and initiatives supporting nurse leader development, and staff nurse growth and retention. The ACNO will develop communication, knowledge, leadership, professionalism, and business skills necessary to advance to a CNO.

Essential Functions

Assists the CNO in developing, leading, and managing the nursing services budget and ensuring sufficient number of qualified staff to assess patient needs.

• Ensures that continuous performance improvement initiatives are designed to measure and improve the quality of care delivered and are consistent with the organization priorities.
• Works collaboratively with designated patient care and support departments, fostering a climate of open communication and mutual problem-solving activities. Initiates and participates in joint performance improvement activities.
• Assists in managing expenses by continually analyzing data that will identify opportunities and foster opportunities to eliminate non-value costs.
• Assumes primary responsibility for projects or task groups as assigned, keeping colleagues informed of the progress toward desired outcome.
• Actively participates with others in planning activities associated with design or implementation of renovation, expansion or construction of patient care areas.
• Assists in planning new services that generate additional sources of profitable revenue.
  
  

Leadership

• Represents the nursing services at meetings as deemed necessary; participates with department leaders in designing and providing patient care and services to best support the delivery of high quality evidenced based patient care.
• Fosters independence and autonomy in all staff members in areas of responsibility. Actively seeks those activities which promote/encourage independent thinking/problem solving behaviors.
• Assumes responsibility for continuing education and developmental needs.
• Participates in professional organizations and community healthcare related organizations.
• Assumes the role of preceptor/instructor for development of nursing leaders as necessary.
• Serves as a positive, professional role model.
• Regularly Gemba’s on key constituents (patients, families, employees, leaders and physicians) to improve quality, enhance communication, ensure alignment, oversee operations, and to assure patient experience is exceptional.
  
  

Practice

• In collaboration with the CNO, formulates policies and procedures consistent with recognized standards of professional practice and reflecting the intent of regulatory standards and maintain authority, accountability, and responsibility for nursing services.
• Actively involved in creating a professional practice environment that encourages recruitment and retention of staff in the nursing department.
• Assists in providing leadership to nurse employees that will engage their support, create ownership of goals, and have them actively participate in decisions that impact their practice.
• Fosters a culture conducive to evidence-based practice and clinical research.
• Support and models the TMC Just Culture
• Ensures follow-up to patient complaints and occurrence reports is thorough and timely. Identifies system problems that may contribute to errors and monitors corrective actions to ensure effective resolution.
• Collaborates with nursing educators to ensure that identified learning needs of the nursing staff are promptly addressed and that orientees receive the proper preparation to become independent practitioners.
• Develops and maintains close working relationships with physician colleagues and other healthcare providers in assigned areas. Collaborates with these individuals to set goals for the areas or develops action plans for patient care or system improvements.
• Promoting consistent positive patient interactions that advance the agenda of increased patient satisfaction.
• Practicing and adhering to the "Code of Conduct" philosophy and "Mission and Value Statement"
• Performs other duties as assigned.
  
  

MINIMUM QUALIFICATIONS

EDUCATION:Bachelor’s degree in nursing required. Master's degree in nursing or related field required.

EXPERIENCE: Five ( 5) years of experience in management and supervisory nursing role; most recent three (3) of the last five (5) years of leadership must have been in a direct leadership role in a hospital setting or direct patient care environment.

LICENSURE OR CERTIFICATION: Current Registered Nursing license permitting work in the state of Arizona. Membership in American Organization of Nurse Executives (AONE) preferred.

Knowledge, Skills, And Abilities

• Strategic; forward thinking in setting clinical and business direction.
• Able to manage effectively in a high stress, high volume environment, including management of crisis situations as well as identifying and ensuring on-going execution of top priorities.
• Proven track record of achieving measurable improvements in key metrics such as customer satisfaction and quality.
• Seasoned people management skills including engaging employees, managing performance, and developing talent.
• Able to build influential relationships with all key stakeholders (patients, physicians, regulators, community leaders, etc.)
• Effective written and verbal communications even under difficult situations; “think on your feet.”
• Integrity and adherence to standards regarding sensitive data and confidential information.