Nurse Manager, Care Coordination BWH

apartment Mass General Brigham location_onBoston, MA, US

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Shift: 40hr day shift

Job Summary

Summary
Provides administrative, operational, and clinical responsibilities for all services in the facility on evenings, nights, weekends, and/or holidays. Serves as the clinical resource person on patient care and services; acts as the patient care representative; collaborates with medical staff, ancillary support, and clinical services in order to ensure optimal patient care services and environmental conditions at all times. Responsible for notifying Administrator-On-Call of serious issues, incidents, and internal and external disasters.

Essential Functions
Supervise patient care through verification of the use of the nursing process according to established nursing practices and patient care standards and provide direction and guidance to facilitate the nursing process.
Ensure appropriate intervention is demonstrated in all situations, e.g., deterioration of patient condition, disruptive behavior, equipment malfunctions, etc.
Serve as off-shift patient care representative, listen to patient or patient family members' issues, documents, and complaints, and investigate if required.
Conduct rounds of all patient care areas and define expectations for accurate reporting with emphasis on high-acuity patients.
Collaborate throughout off-shift with support services, emergency, admitting, and clinical services to coordinate clinical patient care or environmental needs. Follow through to ensure patient's needs, as well as environmental and safety-related issues, are resolved.

Required for All Jobs
Performs other duties as assigned
Complies with all policies and standards
Does this position require Patient Care (indirect/direct)? Yes

Qualifications

Education
Bachelor's Degree Nursing required and Master's Degree Nursing preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Registered Nurse [RN - State License] - Generic - HR Only required Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred

Experience

Clinical nursing experience 5+ years required
5+ years of inpatient Case Management experience required
Lead nursing experience 2+ years required
Case Management certification preferred

Knowledge, Skills and Abilities
- Strong organizational and problem-solving/issue-resolution skills.
- Highly developed communication and interpersonal skills, working with a diverse patient population.
- Ability to anticipate challenges and develop and implement strategies for addressing them.
- Ability to work effectively and collaboratively with all professional and support staff.
- Proven ability to work independently.
- Strong leadership abilities to provide guidance, mentorship, and education to others.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$116,105.60 - $168,854.40/Annual

Grade

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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