Caregiver Case Manager

apartment Home Matters Caregiving of Cincinnati / Northern Kentucky location_onMason, OH 45040, US

The Case Manager is primarilty focused on being a caregiver and being responsible for executing the care plan for assigned clients. The number of clients could range based on location and hours of services.

Client Management

Provide hands on caregiver support to one or multiple clients.

Compliance and Documentation

Maintain accurate and timely client and caregiver records in accordance with agency policy and regulatory requirements.
Document assessments, communications, and service changes in the agency’s system (e.g., WellSky, ClearCare).
Assist with audits, incident reporting, and quality improvement initiatives.

Collaboration

Work closely with intake, scheduling, and billing departments to ensure smooth coordination of services.
Communicate effectively with Home Matters management team and family members involved in client support.

Quality Assurance

Communicate changing needs as client(s) conditions evolve
Keep up with assigned training needs and requirements.
Identify opportunities for service improvement and client engagement.

Qualifications:

High school diploma required; Associate or Bachelor’s degree or certification in home care is a plus (CNA, STNA, CDP, LPN, RN, etc...)
Minimum of 5 years of experience in home care, case management, or a related field.
Knowledge of non-medical home care practices, state regulations, and person-centered care principles.
Strong interpersonal, organizational, and problem-solving skills.
Ability to multitask in a fast-paced environment.
Proficient in computer systems (experience with WellSky, ClearCare, or similar software preferred).

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