Join Our Team at Family Resource Home Care!

Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple – to improve more lives!

We are currently hiring for a Caregiver Manager to join our branch located in Salem

Summary
The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients.

Duties

  • Collaborate with Talent Acquisition: Discuss client needs and market insights.
  • Engage New Caregivers: Prepare them for their first day prior to orientation.
  • Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials.
  • Conduct Weekly Orientation: Facilitate sessions for incoming caregivers.
  • Partner with Staffing: Provide insights on client and caregiver requirements.
  • Facilitate Client Introductions: Accompany caregivers on their initial shift.
  • Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development.
  • Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs.
  • Serve as Contact Point: Address caregiver inquiries and concerns promptly.
  • Conduct Performance Evaluations: Offer regular feedback to support caregiver development.
  • Assist HR: Facilitate progressive discipline as necessary.
  • Maintain Records: Keep accurate logs of caregiver communications and requests.
  • Participate in Meetings: Engage in company meetings and training sessions.
  • Adhere to Policies: Follow all company and regulatory guidelines.
  • Other Duties: As assigned.

Requirements

Minimum Qualifications:

  • At least 1 year of experience in healthcare or senior care management.
  • Proficient in Microsoft Office Suite.
  • Strong time management and decision-making abilities.
  • Exceptional leadership and communication skills.
  • Commitment to enhancing the quality of life for caregivers and clients.
  • Fluent in English (spoken and written).
  • 2-3 professional references.
  • Valid driver’s license and auto insurance.

Preferred Qualifications:

  • Experience with a Point of Care software
  • Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.

Benefits & Perks

  • Medical, Dental, Vision and Prescription Insurance options
  • 3 weeks of Paid Time Off
  • 401k
  • 10 Paid Holidays
  • Health Savings Account
  • Employee Assistance Program
  • Leadership Development Program and career growth opportunities

FRHC is an equal opportunity employer.

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