Medical Assistant - Specialty Behavioral Health Clinic - Diamond Bar

apartment SerenityAG location_onDiamond Bar, CA, US

About Us:

Located in the beautiful Diamond Bar, CA, Serenity AG partners with an innovative mental health practice meticulously designed down to every detail to deliver the most amazing patient experience possible. The clinic specializes in treating treatment resistant depression. Everything we do is driven by our desire to offer the best in care and experience for our patients. Our top-tier providers are the best in their field, our facility is designed for unparalleled comfort in every aspect, our Patient Advocate team is simply unmatched anywhere. Every patient has a personal Patient Advocate that will assist in every detail from scheduling, transportation, in-clinic amenities, and handle 100% of all paperwork related to insurance. Our patients have the luxury of focusing on their healing while we do the utmost to handle every other detail for them.

Job Description:

We are seeking a dynamic and experienced Medical Assistant to help deliver on our vision of redefining what it means to be a patient-centered practice. We are looking for a candidate who has experience working in a medical office and interacting with patients. We want a candidate who presents professionally and has excellent communication. This role requires a candidate who has computer skills, and a tremendous attention to detail. The ideal candidate would be an energetic individual who is dedicated, friendly, organized, reliable, a good multitasker, and customer-service oriented. This role will include a wide range of in-clinic administrative duties, patient interactions, and medical staff support. This candidate should have familiarity and comfortability working one-on-one with a physician.

Responsibilities:

Assist with in-person medical treatments.
Seamlessly work alongside the clinical team to provide personalized care and ensure each patient feels like the only patient we serve.
Utilize necessary clinical skills to check vitals, testing, and assist in medical procedures.
Rooming patients which will include pushing any patient in a wheelchair when applicable and necessary.
Prepare the patient rooms between patients. Maintain tidy and organized office space and patient rooms.
Assist in managing day-to-day operations of the clinic to ensure exceptional experiences for our patients and provider staff.
Provide seamless arrival/departure experience for all patients starting from profile check, pre-arrival communications, treatment room inspection, meet and greet, in-room check in, personalized amenity requests, and individualized safety requirements.
Responsible for creating an atmosphere that allows both the patients and the managing physician to have the best experience possible.
May assist with opening and secure closing of the clinic, patient communications, scheduling, coordinating patient care and intakes, collecting payments/copays, inventory management, and related duties.
Responsible for prospectively identifying gaps in patient service or office flow and suggesting improvements.
Assist the authorization team in verifying insurance eligibility and benefits
Assist with management of the inventory of clinical supplies.
Handle any administrative errands which may include but is not limited to going to the post office, picking up office supplies, and processing mail deliveries.
Handle any scanning and filing of paperwork.

Exceptional emotional intelligence with high degree of empathy
Excellent personal presentation and interpersonal skills
Enjoys solving problems and presenting solutions to the leadership team
Possesses a startup mentality and the ability to function in a fast-pace environment
Flexibility to changes in circumstances.
Be a proactive self-starter
Maintains effective work ethic in a highly collaborative work environment
Customer service oriented with the ability to adapt/respond to different individuals
Exceptional organizational skills, attention to detail, and ability to multitask
Able to sit, stand, and walk up to 8 hours with ability to lift and carry up to 20lbs
Proficiency in working in our technology suite: Google Workspace, Chromebooks, MacBooks, mobile apps, etc.
Efficient Communication skills as this role will involve time on the telephone, both receiving inbound calls and making outbound calls, as well as in person communication with the physician.
College degree in healthcare administration or business administration would be considered a plus.

Part-time or Full-time
Paid holidays, vacation, and sick time
Medical, Dental, Vision Insurance
401K Retirement savings plan with 6% match
Employee Assistance Program
Short Term Disability and Long Term Disability insurance
Life Insurance
Growth & Development opportunities

Share this job

Related Jobs

CMA

Outpatient

Full-time

Medical Assistant (Outpatient), Limb Preservation, Full-Time

apartment Adventist Health location_onLos Angeles, CA

Job Description Centered in the heart of Boyle Heights, Adventist Health White Memorial is one of the area's leading healthcare providers since 1913. We are comprised of a 353-bed hospital, three medical office buildings, residency programs, comprehensive cancer care and a vast scope of services located in the Los Angeles area. In 2019, Adventist Health White Memorial was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. We are proud to promote wellness in the community at the local farmers market and through our community resource center with services for seniors and Spanish-speakers. Los Angeles is known for its art, rich culture, numerous sports teams and world-renowned dining. There is something for everyone in this culturally diverse city. Job Summary Performs non-invasive, routine, technical support services under the specific authorization and supervision of a licensed physician, podiatrist, physician assistant, nurse practitioner or nurse midwife. Job Requirements Education and Work Experience: High School Education/GED or equivalent: Required Licenses/Certifications Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) or equivalent combination of licensure and experience: Preferred Basic Life Support (BLS OR HS-BLS OR RQIBLS) Health Care Provider certification: Required Successful completion of audiometry and vision training or have a certificate from CHDP within six months of hire.: Preferred Phlebotomy certificate: Preferred Facility Specific License/Certifications Hospital Fire and Life Safety (HLFS): Required Essential Functions Sets up exam rooms and checks in patients. Maintains a patient recall system, including continuity of care log for lab tests, referrals and transfers. Obtains vital signs. Reports significant findings and pertinent patient observations to clinic physician. Performs venipunctures as ordered. Performs audiometry and vision testing. Performs other job-related duties as assigned. Organizational Requirements Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. About Us Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope. Show more Show less

CMA

Outpatient

Full-time

Medical Assistant (Outpatient), Full-Time, Day Shift

apartment Adventist Health location_onLos Angeles, CA

Job Description Centered in the heart of Boyle Heights, Adventist Health White Memorial is one of the area's leading healthcare providers since 1913. We are comprised of a 353-bed hospital, three medical office buildings, residency programs, comprehensive cancer care and a vast scope of services located in the Los Angeles area. In 2019, Adventist Health White Memorial was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. We are proud to promote wellness in the community at the local farmers market and through our community resource center with services for seniors and Spanish-speakers. Los Angeles is known for its art, rich culture, numerous sports teams and world-renowned dining. There is something for everyone in this culturally diverse city. Job Summary Performs non-invasive, routine, technical support services under the specific authorization and supervision of a licensed physician, podiatrist, physician assistant, nurse practitioner or nurse midwife. Job Requirements Education and Work Experience: High School Education/GED or equivalent: Preferred Licenses/Certifications Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) or equivalent combination of licensure and experience: Preferred Basic Life Support (BLS OR HS-BLS OR RQIBLS) Health Care Provider certification: Required Successful completion of audiometry and vision training or have a certificate from CHDP within six months of hire.: Preferred Phlebotomy certificate: Preferred Facility Specific License/Certifications Hospital Fire and Life Safety (HLFS): Required Essential Functions Sets up exam rooms and checks in patients. Maintains a patient recall system, including continuity of care log for lab tests, referrals and transfers. Obtains vital signs. Reports significant findings and pertinent patient observations to clinic physician. Performs venipunctures as ordered. Performs audiometry and vision testing. Performs other job-related duties as assigned. Organizational Requirements Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. About Us Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope. Show more Show less

CMA

Full-time

Medical Assistant

apartment Exer Urgent Care location_onCosta Mesa, CA

$22 - $23 / HOUR

Job Title: Medical Assistant Reports To: Center Manager Summary: The Medical Assistant will be responsible for assisting in examination and treatment of patients under direction of the Physician. Exer Core Responsibilities: Has a positive work ethic and inspires others; genuine, caring, and friendly behaviors Demonstrates effective verbal and written communication that is clear, well-organized, and understanding of audience needs Through a genuinely positive style of communication, makes each patient feel informed, understood, and special. Is an effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments. Is able to keep up with the workflow of the Exer environment; faces tasks and challenges with energy and passion Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals Adherence to standards of business conduct and compliance Major Responsibilities: Interviews patients and measures vital signs, including pulse rate, temperature, blood pressure, weight, and height; records information on patients' charts Prepares treatment rooms for patient examinations Drapes patient with coverings and positions instruments and equipment Hands instruments and materials to doctor, as directed Cleans and sterilizes instruments Inventories and orders medical supplies and materials Gives injections or treatments and performs routine laboratory tests Inputs data into computer to maintain office and patient records Assists doctor with charting Conducts hart auditing, CPT, and ICD-9 reviews Performs venipunctures, EKG's, vital signs, blood draws, and injections Preps patient for examination and treatment, and assists during minor office procedures Prepares exam and treatment rooms (instrument preparation and sterilization, prescription refills, faxing, and filing) Requirements: Must hold a Medical Assistant Diploma Must have experience performing EKGs, blood draws, vital signs, and IM injections Ability to work well under pressure and in a fast-paced work environment Must have a neat and professional appearance Must possess effective written and verbal communication skills Working Conditions: Center-Based. Requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. The ability to stand and sit for hours at a time, (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Travel – up to 5% Exer is an Equal Opportunity employer to all, regardless of age (40 and over), ancestry, association with a member of a protected class, bereavement leave, cannabis use, color, disability (physical, intellectual/developmental, or mental health/psychiatric.), Family Care and Medical Leave (CFRA) related to serious health condition of employee or family member, child bonding, or military exigencies, gender identity or expression, genetic information or characteristic, marital status, medical condition (cancer or genetic characteristic), military and veteran status, national origin (includes language restrictions), participation in an EEO protected activity, pregnancy, childbirth, breastfeeding, or related medical conditions, Pregnancy Disability Leave (PDL), race (includes hairstyle and hair texture), religious creed (includes dress and grooming practices), reproductive health decision making, reproductive loss leave, sex/gender, and sexual orientation.

CMA

Urgent Care

Full-time

Urgent Care Medical Assistant

apartment Carbon Health location_onLos Angeles, CA

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better. The Medical Assistant position is comfortable working in a fast paced, paperless environment. Daily tasks include taking vitals, rooming patients, cleaning rooms, assisting with procedures, etc. As an urgent care clinic, we see mostly lower acuity patients but we are a patient centric, modern company focused on providing patients with excellent medical care. We are looking for someone with availability and flexibility to work weekdays, weekends and some holidays. The home clinic will be in North Hollywood WHAT YOU’LL DO Perform patient care by taking vitals, patient history and triaging Assist with procedures such as incision and drainage, lacerations and wound care Administer medications via intradermal, intramuscular and subcutaneous routes, carry out ear lavages and run EKGs Conduct lab testing such as urinalysis, urine pregnancy test, blood glucose testing, monospot, rapid strep and influenza testing, rapid hiv testing Manage the front desk and perform receptionist duties as needed Complete training and become certified with the Department of Transportation to perform Urine Drug Screens and Breath Alcohol Tests ABOUT YOU High school diploma or equivalent Certification from an accredited Medical Assistant program (except in those locations(s) permitted by law for exemption with experience, diploma and/or national certification) Current BLS certification, willingness to obtain DOT certification 1+ years experience as a Medical Assistant preferred Phlebotomy experience preferred Great communication skills Home Clinic: 6160 Laurel Canyon Blvd Suite 160, North Hollywood, CA 91606 Total Base Pay Range: $19.25 - $28.00 USD Hourly BENEFITS Medical, dental & vision coverage, effective first day of employment Health Savings Account & Flexible Savings Account option for health care & dependent care Paid time off, paid sick leave 401k retirement savings plans with employer match Life & Disability Insurance DOT certification will be reimbursed where it is required for practice *Some benefits dependent on specialty and employment status We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.

CMA

Telehealth

Full-time

Medical Assistant Telehealth - Los Angeles, CA

apartment Planned Parenthood of Los Angeles location_onLos Angeles, CA

The Medical Assistant Telehealth position is responsible for providing assessments, insurance support, referral support and all supporting functions in the delivery of reproductive health care and primary care via telehealth. This position works in partnership with licensed providers to ensure high quality, nonjudgmental, efficient delivery of care. Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission. \n Our Ideal Candidate will have the following qualifications: High School Diploma or equivalent required Medical Assistant Diploma from an accredited institution required; Medical Assistant Certification preferred American Heart Association BLS Certification required Two (2) years’ experience in a clinical setting; telehealth experience preferred NextGen experience preferred Reproductive health care experience preferred Ability and willingness to travel within Los Angeles County. Reliable means of transportation for onsite and off-site work. If using a personal vehicle to drive for work purposes, a valid CA driver license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required. About this position: Abortion patients are cared for at each of our health centers, and in part through the administrative, support, and other non-clinical services provided at all PPLA locations, and by all PPLA employees. Supporting these critical services is an essential job duty, and a fundamental responsibility of all employees and contractors. Adhere to Agency’s policies, procedures and protocols; Adhere to PPLA goals and policies on professionalism, wait times and on the system for addressing client complaints Participate in efforts to achieve established goals for productivity and revenue cycle goals Encourage patient feedback Responsible for reviewing and scrubbing the schedules for Telehealth services, appropriately schedule surgery/procedures/diagnostic testing in a timely manner according to patient and physician schedule Meets with patients via video identifying and addressing barriers to care, and providing support and resources as needed Register patients, compiling complete and accurate information for health records and timely reimbursement Prepare and assemble charts checking for completeness, signatures and appropriate assembly Assist with the Patient Portal Enrollment process Copy, transfer, and scan charts as needed Reconcile billing at the end of patient visit Maintain effective patient flow to assist in prompt treatment of the patient Greet and assist all patients, using guest relation techniques while professionally representing the visions and values of PPLA Follow scripts and protocols in support of services offered. Utilize various computer programs to verify eligibility, schedule and register patients, enter charges, review benefits information and generate letters for authorizations, screen patient and determine if eligible for FPACT and other insurance eligibility Collaborate with the Call Center and Insurance Verification team by responding to Billing Department and Call Center inquiries promptly, responds effectively to questions and concerns expressed by patients and other staff Communicate/coordinate with health center staff to resolve issues relating to scheduling of patients Ensure the accuracy and presence of appropriate documentation for effective patient care Assist with answering and booking appointments, appropriately document, schedule, reschedule, cancel or confirm patient appointments in a timely manner to maximize scheduling for patient volume as needed or requested Act as Data Steward by following appropriate procedures regarding requests, access and disclosure of PHI in accordance with HIPAA regulations, and takes necessary precautions to prevent unauthorized access Resolve problems (registration, eligibility, billing or financial) in a timely manner Accept and process payments according to established guidelines, Familiarity with sliding fee scale and contracted insurances Accurately verify insurance coverage, including Medical Group eligibility, attach Eligibility Verification, Tasks commercial and Medi HMO/Medi-OHC and eligibility requirements, Ability to check out and be well versed with end of the day reports Answer incoming calls and provides information or directs caller as appropriate Process prescription refill requests in accordance with established procedures Obtain medical history, obtain vital signs (blood pressure, height, weight, etc.) Provide abortion information per agency protocols, make appointments and complete pre-screening form Generous salary and benefits package include: Medical, dental, and vision coverage options for you and eligible dependents Free basic life/AD&D policy with additional voluntary coverage options Short Term Disability, Critical Illness and Accident policies 403(b) Retirement plan with up to 3% employer match Medical and Dependent Flexible Spending Account plans Public Transportation and Commuter Pre-Tax Reimbursements Generous vacation, sick, and holiday benefits Hiring Range: $25.00 per hour \n Compensation Philosophy and Position Hiring Range: At Planned Parenthood Los Angeles we continuously work towards our value of "we respect and honor all people", which also relates to our compensation philosophy. PPLA recognizes that decisions about pay, and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities, and qualifications, and that they are compensated equitably which considers both internal organizational equity and market compensation data for similar roles. Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.