Job Purpose: Under the leadership of the Senior Director of Nursing, the Nurse Manager has responsibility for the effective implementation of the philosophy, goals, policies, and procedures of the hospital and the nursing department and their effect on patient care in the department. Oversees/provides for staffing plans / schedules; compliance with productivity targets. In conjunction with organizational strategic plans, identifies opportunities for departmental improvements and implements appropriate action plans to optimize department outcomes. Provides departmental needs assessment; identifies goals, develops and implements action plans in order to achieve objectives. Develops, revises and maintains departmental policies and procedures as indicates. Promotes and maintains positive relations with continuum of care providers. Education & Qualifications: Graduate of Accredited School of Nursing required, BSN required. Required Licenses/Certifications : Current Nursing License from the state of Texas required. BLS and ACLS certification must be completed upon hire. The Registered Nurse must be PALS certified upon hire if the department is either PACU or ER. In the ER department ENPC or TNCC certifications are also preferred. Work Experience : 5 years of clinical experience preferred. Physical Demands & Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to use hands to finger, grasp, handle, or feel and to reach with hands and arms. The employee is frequently required to sit, stand, walk, see, speak, and hear. The employee is occasionally required to kneel, climb, or balance. The employee is regularly required to lift up to 10 pounds and rarely lift more than 25 pounds. Special Requirements: Verbal and writing ability required to communicate effectively in informing employees of activities and policies. Numerical ability required. Ability to receive, comprehend, and carry out instructions; ability to work safely with equipment, supplies, and materials; ability to comply with attendance requirements; ability to comply with Human Resource policies. Essential Job Responsibilities: • Demonstrates the ability to communicate the hospital’s mission, vision and values, as well as departmental goals to all staff. Defines performance objectives and metrics for the department and assesses the level of competence of staff in a timely manner. Demonstrates a commitment to a healthy work environment by modeling the desire behaviors and encouraging those in others. Demonstrates the ability to cope with and manage change, as well as help others do the same. Collaborates with other departments to create systems and problem solve ongoing issues that impact departmental/organizational goals and/or patient care delivery. Demonstrates fiscal accountability for department resources and the ability to achieve outcomes within allocated resources. Incorporates quality improvement data and/or patient satisfaction data into departmental goals. Displays a clear understanding of regulations applicable to patient care and/or other departmental functions. Assists Senior Nursing Leadership in development, implementation, and evaluation of on-going service programs. Ability to monitor, maintain, and support unit compliance of regulatory, accrediting, and hospital policies. Maintains current license and certifications as required by the position. Responsible for ongoing development of self and staff. Displays effective communication with all levels of staff. Maintains patient confidence and protects operations by monitoring confidential information processing. Maintains documentation of patient care services by auditing patient and department records. Maintains nursing supplies inventory by studying usage reports; identifying trends; anticipating needed supplies; Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods. Performs other duties as assigned.
Job Purpose: The Registered Nurse is a member of the care delivery team. The Registered Nurse is responsible to set the standards for the level and quality of care. The Registered Nurse has responsibility, authority and accountability for the provision of nursing care. The Registered Nurse manages and provides patient care activities for a group of patients and their families through the application of independent judgment, communication and collaboration with all team members. The role of the Registered Nurse encompasses leadership, partnership, collaboration and supervision. The Registered Nurse establishes and maintains collaborative relationships with physicians, other health care providers, patients and their families, to achieve desired patient outcomes throughout the continuum of care. The Registered Nurse demonstrates a commitment to the community and to the nursing profession. Minimum Requirements: Education & Training: Graduate of an accredited School of Nursing Required Licenses/Certifications: Current RN Licensure, either Texas or Compact is required. BLS and ACLS certification is required and must be completed upon hire. PALS (PACU and ER only) certification is required and must be completed upon hire. ENPC and TNCC are preferred for ER. Work Experience: 2 to 4 years of experience in nursing preferred Essential Job Responsibilities: •Delivers quality nursing care while minimizing the risk of infection, contamination, harm, or injury. •Demonstrates the ability to perform specific competencies as listed on the competency validation form. •Confirms patient identity via use of two patient identifiers and checks patient identification bracelet before procedures. •Provides appropriate updates, instructions and patient education information to patient and family. •Follows the hospital exposure control plans for blood borne and airborne pathogens. •Communicates with peer and management any safety hazards identified in the workplace. •Demonstrates an understanding of cultural differences. •Participates in the performance improvement process within the Hospital and department. •Delivers nursing care to assigned group of patients including education directed towards identified knowledge deficits, treatment planning, pain management and discharge planning utilizing the nursing process. •Anticipates deteriorating life sign patterns or equipment malfunctions and takes appropriate action. •Establishes a compassionate environment providing emotional, psychological and spiritual support to patients, friends and families. •Demonstrates proper body mechanics in all functions •Wears proper identification while on duty •Perform other duties as assigned
Job Purpose: The Director of Quality will provide leadership, strategic direction and operational management for all aspects of quality. This individual has oversight and responsibility for quality, risk management, and patient safety related activities within the organization. Directs the efforts of performance improvement initiatives to ensure overall compliance with regulatory standards including local, state, and federal agencies. Responsible for the facilities quality, patient safety and risk management programs with an emphasis on patient safety and reducing harm. Supports, promotes and encourages a culture of safety throughout the organization. Leads and directs the work of others and demonstrates strong communication and collaboration with stakeholders at all levels of the organization. Reports to the Chief Operating Officer. Education & Qualifications: Bachelor’s Degree Clinically related discipline required. Master’s degree Business, Healthcare Administration or clinically related discipline Preferred. Knowledge of managed care, government payers, third party reimbursement, payer requirements, evidence-based standards for quality improvement and delivery of services to patients. Skills in strategic planning, operational execution, strong relationship building. Ability to perform outcomes analyses and reporting, managing multiple projects and meeting deadlines. Knowledge of healthcare quality programs, performance improvement/ change management principles and methods, statistical process control and use of data analysis to drive improvement. Strong interpersonal skills and the ability to collaborate and problem solve. Ability to work in a high-volume environment and provide effective, efficient leadership and customer service to all stakeholders. Required Licenses/Certifications: Other Licensure as required by the State of Texas for clinical discipline upon hire required. CPHQ – Certified Professional in Healthcare Quality Upon Hire Preferred. Work Experience : 5 Years Progressive management experience in healthcare field inclusive of quality, patient safety, and/or risk management required and 3 Years performance improvement experience with proven accomplishments and outcomes required. Experience in a highly reliable organization (HRO) Preferred. Nurse Experience Strongly Preferred Essential Duties and Responsibilities: Responsible for all aspects of management of the staff dedicated to Quality, Risk Management, Infection Control, Employee Health, and Medical Affairs. Scope is subject to change based on hospital operations. Evaluate the performance of department staff and provide constructive feedback and counseling when appropriate. Implements best practices for effective quality of care by ensuring evidence-based protocols and standards are in place and identifies progress toward desired care outcomes. Coordinate, manage, and report Core Measures and other quality metrics. Manage and facilitate the onboarding of medical staff to the organization. Participate in nursing and physician peer review processes, as necessary. Establishes effective communication systems and forums with third party payers to facilitate process improvement. Oversee patient and customer grievances processes and resolution based on CMS regulations. Manages the financial performance, and identifies and implements appropriate strategies to reduce costs, and improve quality of care and services. Participates in budget preparation and management for the quality department. Lead infection control activities in collaboration with the infection control team. Directs the employee health program in collaboration with Human Resources. Review, investigate and analyze incidents for risk and adverse event identification, loss prevention and claims management purposes, including both potential and actual patient injury. Assists in the establishment of operational performance measurements and the monitoring of trends in key performance indicators to evaluate effectiveness, reliability, efficiency, etc., using available information systems data. Focuses on prevention, intervention and identification of issues prior to their impact on operations and patient care. Recommends and develops new programs for specialized patient populations to improve quality and effectiveness. Uses data analysis to monitor key performance indicators, identifies and initiates performance improvement plans for achieving goals and targets Partners with medical directors, operational leaders, physicians and staff to provide education and guidance for data analysis and improvement of key quality metrics and initiatives. Performs other duties as assigned.
Job Purpose: Provide leadership for patient care services which facilitates staff interactions with Hospital Administration and medical staff to assure effective and efficient delivery of quality patient care consistent with the mission and vision of USMD Hospital at Arlington. oversees ICU, Inpatient, Emergency, RN Float Pool, and House Supervisors. Reports to the CEO/CNO Minimum Requirements Education & Training: master’s degree and bachelor’s degree required in Nursing, Health Administration, Business Administration or related degree. One of which must be in Nursing. Master of Science in Nursing Administration preferred. Required Licenses/Certifications: BLS required or must obtain within 6 months of hire. Current registration as RN in State of Texas or compact. Specialty certification required. Work Experience: Minimum of five years of clinical practice, participation in a leadership role in nursing staff organization activities, and through management experience within a healthcare delivery system. Five years of progressive management experience. Physical Demands & Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to use hands to finger, grasp, handle, or feel and to reach with hands and arms. The employee is frequently required to sit, stand, walk, see, speak, and hear. The employee is occasionally required to kneel, climb, or balance. The employee is regularly required to lift up to 10 pounds and rarely lift more than 25 pounds. Special Requirements: Verbal and writing ability required to communicate effectively in informing employees of activities and policies. Numerical ability required. Ability to receive, comprehend, and carry out instructions; ability to work safely with equipment, supplies, and materials; ability to comply with attendance requirements; ability to comply with Human Resource policies. Responsibilities Essential Duties and Responsibilities: Oversees the management and leadership of assigned clinical departments directly influencing the delivery of patient care. Maintains a working knowledge of applicable national, state and local laws and regulations, The Joint Commission, Texas Department of Health and other regulatory requirements affecting the nursing, medical and allied health staff. Provides leadership and guidance in the areas of strategic planning, strategy execution and implementation of care management programs. Oversees, directs and supports the rendering of patient care management decisions that maximize benefits for customers while pursuing and supporting organizational objectives. Monitors effectiveness of management practices and productivity indicators using data such as turnover rates, HCAHPS, absenteeism, budget variance, patient, MD, and staff satisfaction surveys. Acts as a liaison between administration, nursing and USMD medical staff. Participates in professional organizations and represents the hospital in a professional, competent manner in the community. Demonstrates effective leadership skills of delegation, organization, and coordination of the intra-department activities and inter-department integration. Assures the ongoing development and implementation of policies and procedures that guide and support the provision of nursing practice. Assesses and communicates recommendations for utilization of space, space needs, equipment, personnel and other resources as needed. Required excellent analytical skills. Excellent written/oral skills Possess interpersonal/listening skills to interact effectively with individuals of all backgrounds, experience and educational levels Perform other duties and department oversight, as assigned
