Planned Parenthood of Maryland (PPM) is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care for women, men, and teens. Our mission is to enable all Marylanders to have access to a wide range of high-quality, affordable reproductive health care services. We help individuals make informed decisions about their reproductive health, family planning options, and sexuality. Job Overview: Under the general direction of PPM Providers the RN will provide nursing care to PPM patients and under the general direction of the Regional Director the RN will perform nursing tasks necessary for efficient center operations to ensure high quality patient services and support, efficient patient flow, and a professional health care environment. The RN must display initiative and follow-through on duties with relatively little guidance; retain all confidentiality in client-related matters; be able to assist in identifying the changing needs of the health center; support the team concept of a health center staff; and maintain a professional working relationship with clinicians, co-workers, and clients. Why Join us? As a Registered Nurse with PPM, you will be a part of a passionate team that plays a vital role in the lives of others! And joining PPM means joining a culturally diverse team that includes some of the best nurses, doctors, and clinic managers. If you want to be a part of a passionate and diverse team, we are looking for you! \n Patient Care: Provide empathetic and non-judgmental direct nursing care in all the health center areas as appropriate to scope of practice and with adherence to Standard Operating Procedures and Clinical Workflow guidelines and Medical Standards and Guidelines. Conduct ultrasound, medical histories, counseling, vitals, lab, etc. as needed in all aspects of PPM services to insure patient flow and quality health care. Correctly enters patient information into Electronic Practice Management (EPM) system and Electronic Health Record (EHR) system. Maintains documentation of all patient care activities provided with adherence to Standard Operating Procedures and Clinical Workflow guidelines and Medical Standards and Guidelines. Assist with patient notification and follow-up in accordance with PPM policies, the Medical Standards and Guidelines and under the direction of PPM providers Prepare and administer medications to patients per clinician’s written orders, PPM standing orders protocols, and as allowed by scope of practice and PPM/State/Medical Board regulations. Customer Service: Demonstrates PPM customer service standards. Maintains excellent working relationship with other management staff and works cooperatively with health center personnel. Provides patients with opportunity to provide feedback through patient surveys and reviews. Provide service recovery for patients when needed Health Center Operations: Contributes to achieving health center productivity goals. Adhere to affiliate goals on internal and external customer service, wait time in clinic and on the phone, and the system for addressing client complaints. Prepares the recovery room for a surgical day with appropriate medications, patient information and equipment. Complies with agency Quality Assurance plan and guidelines and all pertinent government regulations including OSHA and CLIA. Attends in-services, staff meetings, and staff development activities as requested. Works with volunteers, interns, and Medical Learners as applicable. Travel as assigned. Other duties as assigned. Education and Experience: Possession of a valid Maryland state, or Maryland endorsed, Registered Nurse license required. Associate’s Degree in Nursing from an accredited institution required. Minimum of two (2) years of experience working as a Nurse required. CPR certification or willingness to obtain within 90 days of employment required. ACLS certification or willingness to obtain within 180 days of employment required. Previous abortion care, gynecological or labor and delivery nurse experience preferred. Willingness to support the mission of Planned Parenthood of Maryland. Ability to read, write, and speak English fluently required. Ability to read, write, and speak Spanish fluently desired but not required. Experience with obstetric sonography or willingness to learn. Bachelor’s Degree in Nursing from an accredited institution highly preferred. Other: Knowledge: Principles, practices, and methods of modern nursing techniques. Skills: Ability to read, analyze and interpret technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups or clients. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to perform and teach standard nursing functions. Licenses: Possession of a valid State of Maryland License as a Registered Nurse. Physical Demands: Ability to lift 25 pounds. Ability to assist patient from tables to wheelchairs. Confidentiality: Will be exposed to confidential information whose disclosure would be contrary to the best interest of the agency, the patient, facility and professional ethics. Work With Others: Has contact with employees, patients and outside agencies, furnishing and obtaining information. Requires a cooperative and courteous attitude, as well as excellent phone and communication skills. Must be able to work as part of a team, willing to cross cover functions to optimize patient care and flow. OSHA Category: This position performs tasks that involve exposure to blood, body fluids, tissues, and airborne pathogens. All employees are required to have Rubella immunization and Tuberculosis screening as a condition of employment, with annual Tuberculosis screening thereafter; all employees are offered the opportunity to receive the Hepatitis B immunization at any time at no charge. Titers will be drawn to verify immunization. \n $40 - $45 an hour \n Equal Opportunity Statement: Planned Parenthood of Maryland is an Equal Opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion (creed), gender, gender expression, sexual orientation, national origin (ancestry), disability, genetic information, pregnancy, military status, or any other protected characteristics outlined by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves or absence, compensation, and training. Applicants must pass Criminal Background Screening and the Right to Work in the United States. PPM Requires COVID-19 Vaccination as part of Employment. Planned Parenthood Participates with E-Verify.
Planned Parenthood of Maryland (PPM) is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care for women, men, and teens. Our mission is to enable all Marylanders to have access to a wide range of high-quality, affordable reproductive health care services. We help individuals make informed decisions about their reproductive health, family planning options, and sexuality. Why Join us? As a Medical Assistant with PPM, you will be a part of a passionate team that plays a vital role in the lives of others! And joining PPM means joining a culturally diverse team that includes some of the best nurses, doctors, and clinic managers. If you want to be a part of a passionate and diverse group, we are looking for you! Medical Assistants perform clinical and administrative support tasks necessary for efficient center operations to ensure high quality client services and support, informed consent, client education and counseling, effective clinical support, efficient client flow, in a professional health care environment. The position is located at our PPM center in Annapolis, Maryland and reports to the Health Center Manager. \n Responsibilities: Provide direct patient care services in all the health center specific areas as appropriate to scope of services with adherence to Standard Operating Procedures and Clinical Workflow guidelines and Medical Standards and Guidelines. Provide empathetic, non-judgmental, non-directive educational counseling sessions to clients. Review with and give to patient all PPM education sheets concerning their visit/services/procedures and contraceptive choices. Provide information for assessment of STI risks, pregnancy, and contraceptive options consistent with patient’s value system. Ensure informed consent via information and education about the medical procedures, requested/required laboratory tests, and methods of contraception to assure understanding of risks and complications. Assure that patient is firm in decision to receive services from PPM, including medical procedures/examinations, medications, and testing. Obtain and witness all necessary consents. Document patient’s decisions on chart. Assist during medical examination. Exhibit excellent time management skills and ability to multi-task and prioritize work. Customer Service: Demonstrates PPM customer service standards. Demonstrates social perceptiveness and being service-oriented. Greets clients politely and promptly and provides correct information for registration and check-out. Health Center Operations: Prepares for next day appointments (confirmation calls, insurance verification). Proficiency in MS Office and patient management software. Working knowledge of Epic highly preferred. Work with Others: Medical Assistants have contact with employees, patients, and outside agencies, furnishing and obtaining information. Requires a cooperative and courteous attitude, as well as excellent phone and communication skills. Must possess excellent written and verbal communications skills. Education and Experience: High school diploma or GED with medical assisting certificate required. Graduation from an accredited medical assistant program as a Certified Medical Assistant highly preferred. One year experience in an out-patient clinical setting required or two (2) years of experience working in a healthcare setting performing back or front office medical assistant duties. Bilingual in English and Spanish is highly preferred. Ability to read, write, and speak English fluently required. Benefits: Medical, Dental, and Vision insurance. Flexible Spending Account. Life, AD&D Insurance. Short-Term and Long-Term Disability. Paid Time Off (PTO) and Paid Holidays. Employee Assistance Program. 401(k) Retirement Plan. \n $18.50 - $20.29 an hour \n Equal Opportunity Statement: Planned Parenthood of Maryland is an Equal Opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion (creed), gender, gender expression, sexual orientation, national origin (ancestry), disability, genetic information, pregnancy, military status, or any other protected characteristics outlined by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves or absence, compensation, and training. Applicants must pass Criminal Background Screening and the Right to Work in the United States. PPM Requires COVID-19 Vaccination as part of Employment.
We are seeking an experienced Health Center Manager to manage our Planned Parenthood of Maryland health center in Owings Mills, Maryland. Planned Parenthood of Maryland (PPM) is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care for women, men, and teens. Our mission is to enable all Marylanders to have access to a wide range of high-quality, affordable reproductive health care services. We help individuals make informed decisions about their reproductive health, family planning options, and sexuality. Job Summary The Health Center Manager is responsible for: ensuring that all clinical protocols and all PPM policies and procedures are followed accordingly through the health center; overall management of day-to-day clinic operations, including but not limited to: scheduling, staffing, inventory, adhering to customer service standards, and accomplishing productivity and revenue goals; providing leadership and assistance in client services; participating as an active, integral member of the service delivery team; displaying initiative and follow-through on duties with relatively little guidance; and, identifying and addressing the changing needs of the center. \n Duties and Responsibilities: Ensure that PPM protocols, policies and procedures are followed and implemented. Ensure that federal, state, and local regulations are followed and implemented. Ensure maintenance of clean, neat, secure, and fully functional facility, including regular maintenance of medical equipment. Ensure adequate stocking and dispensing of medications and clinic supplies. Prepare, monitor, and adjust patient and staff schedules according to changing needs of center. In conjunction with Human Resources, interview and hire new staff as needed. Supervise staff and volunteers in accordance with PPM Employee Handbook policies and procedures. Monitor, evaluate and document staff performance, ongoing and annually, serving as full supervisor for unlicensed staff and as administrative supervisor for all licensed staff. Authorize work hours, leave requests, and expense reports. • Develop and implement staff training and development plans for individual staff members and for larger group. Conduct regular staff meetings and initiate regular two-way communication with staff regarding organizational directives, protocol changes, etc. Monitor accuracy and completeness of medical records documentation and related data collection. In conjunction with supervisor, create and monitor center budget and ensure accuracy and completeness of all related financial transactions and documentation. Ensure efficiency of operations through regular monitoring of patient and staff flow throughout the center, adjusting, as necessary. Maintain proficiency in certain HCA duties sufficient to backfill during staff shortages or unusually busy clinic sessions. Monitor and communicate with staff regarding productivity and revenue goals. Act as lead with respect to center's Quality Assurance program, ensuring timely and accurate completion of all necessary functions and documentation. Participate as active member of PPM center managerial team. Act as resource for other PPM departments and inform senior management of issues and trends at the health center level. Education and Experience Requirements: Bachelor's degree in business, management, healthcare, or related field is required. Minimum 5 years of supervisory experience leading a team of 10 or more staff preferably in an outpatient healthcare setting or multiple provider setting required. Demonstrated ability to work in a cost-effective, efficient, flexible and customer service-oriented manner. Benefits: Medical, Dental, and Vision insurance. Flexible Spending Account. Life, AD&D Insurance. Short-Term and Long-Term Disability. Paid Time Off (PTO) and Paid Holidays. Employee Assistance Program. 401(k) Retirement Plan. \n $70,000 - $80,000 a year \n Equal Opportunity Employer Statement Planned Parenthood of Maryland is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion (creed), gender, gender expression, sexual orientation, national origin (ancestry), disability, genetic information, pregnancy, military status, or any other protected characteristics outlined by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves or absence, compensation, and training. Applicants must pass Criminal Background Screening and the Right to Work in the United States. PPM Requires COVID-19 Vaccination as part of Employment.
Planned Parenthood of Maryland (PPM) is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care for women, men, and teens. Our mission is to enable all Marylanders to have access to a wide range of high-quality, affordable reproductive health care services. We help individuals make informed decisions about their reproductive health, family planning options, and sexuality. Why Join us? As a Medical Assistant with PPM, you will be a part of a passionate team that plays a vital role in the lives of others! And joining PPM, means joining a culturally diverse team that includes some of the best nurses, doctors, and clinic managers – if you want to be a part of a passionate and diverse team - we are looking for you! Job Description: Medical Assistants perform clinical and administrative support tasks necessary for efficient center operations to ensure high quality client services and support, informed consent, client education and counseling, effective clinical support, efficient client flow, in a professional health care environment. \n Overview of what you as a Medical Assistant will do: Provide direct patient care services in all the health center specific areas as appropriate to scope of services with adherence to Standard Operating Procedures and Clinical Workflow guidelines and Medical Standards and Guidelines. Provide empathetic, non-judgmental, non-directive educational counseling sessions to clients. Review with and give to patient all PPM education sheets concerning their visit/services/procedures and contraceptive choices. Provide information for assessment of STI risks, pregnancy, and contraceptive options consistent with patient’s value system. Ensure informed consent via information and education about the medical procedures, requested/required laboratory tests, and methods of contraception to assure understanding of risks and complications. Assure that patient is firm in decision to receive services from PPM, including medical procedures/examinations, medications, and testing. Obtain and witness all necessary consents. Document patient’s decisions on chart. Assist during medical examination. Excellent time management skills and ability to multi-task and prioritize work. Customer Service: Demonstrates PPM customer service standards. Social perceptiveness and service oriented. Greets clients politely and promptly and provides correct information for registration and check-out. Health Center Operations: Prepares for next day appointments (confirmation calls, insurance verification). Proficiency in MS Office. Working knowledge of Epic Patient Management Software is a plus! Work with Others: Medical Assistants have contact with employees, patients, and outside agencies, furnishing and obtaining information. Requires a cooperative and courteous attitude, as well as excellent phone and communication skills. Excellent written and verbal communications skills. Education and Experience: High school diploma or GED with medical assisting certificate required Graduation from an accredited medical assistant program required. Certified Medical Assistant – a plus! One year experience in an out-patient clinical setting, or education and experience equivalent to two (2) years of experience working in a healthcare setting performing back or front office medical assistant duties. Ability to read, write, and speak English fluently required. Bilingual in English and Spanish is a plus. Benefits: Medical, Dental, and Vision insurance. Flexible Spending Account. Life, AD&D Insurance. Short-Term and Long-Term Disability. Paid Time Off (PTO) and Paid Holidays. Employee Assistance Program. 401(k) Retirement Plan. \n $18.50 - $20.29 an hour \n Equal Opportunity Statement: Planned Parenthood of Maryland is an Equal Opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion (creed), gender, gender expression, sexual orientation, national origin (ancestry), disability, genetic information, pregnancy, military status, or any other protected characteristics outlined by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves or absence, compensation, and training. Applicants must pass Criminal Background Screening and the Right to Work in the United States. PPM Requires COVID-19 Vaccination as part of Employment.
Planned Parenthood of Maryland (PPM) is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care for women, men, and teens. Our mission is to enable all Marylanders to have access to a wide range of high-quality, affordable reproductive health care services. We help individuals make informed decisions about their reproductive health, family planning options, and sexuality. Why Join us? As a Medical Assistant with PPM, you will be a part of a passionate team that plays a vital role in the lives of others! And joining PPM, means joining a culturally diverse team that includes some of the best nurses, doctors, and clinic managers. If you want to be a part of a passionate and diverse group - we are looking for you! Non-Bilingual & Bilingual (Spanish/English Positions Available) Job Description: Medical Assistants perform clinical and administrative support tasks necessary for efficient center operations to ensure high quality client services and support, informed consent, client education and counseling, effective clinical support, efficient client flow, in a professional health care environment. \n Responsibilities: Provide direct patient care services in all the health center specific areas as appropriate to scope of services with adherence to Standard Operating Procedures and Clinical Workflow guidelines and Medical Standards and Guidelines. Provide empathetic, non-judgmental, non-directive educational counseling sessions to clients. Review with and give to patient all PPM education sheets concerning their visit/services/procedures and contraceptive choices. Provide information for assessment of STI risks, pregnancy, and contraceptive options consistent with patient’s value system. Ensure informed consent via information and education about the medical procedures, requested/required laboratory tests, and methods of contraception to assure understanding of risks and complications. Assure that patient is firm in decision to receive services from PPM, including medical procedures/examinations, medications, and testing. Obtain and witness all necessary consents. Document patient’s decisions on chart. Assist during medical examination. Excellent time management skills and ability to multi-task and prioritize work. Customer Service: Demonstrates PPM customer service standards. Social perceptiveness and service oriented. Greets clients politely and promptly and provides correct information for registration and check-out. Health Center Operations: Prepares for next day appointments (confirmation calls, insurance verification). Proficiency in MS Office and patient management software. Working knowledge of Epic - helpful! Work with Others: Medical Assistants have contact with employees, patients, and outside agencies, furnishing and obtaining information. Requires a cooperative and courteous attitude, as well as excellent phone and communication skills. Excellent written and verbal communications skills. Education: High school diploma or GED with medical assisting certificate; OR Graduation from an accredited medical assistant program. Certified Medical Assistant – a plus! Minimum of 1-year experience in an outpatient clinical setting required OR 2-years experience working in a related healthcare setting performing back or front office medical assistant duties. Ability to read, write, and speak English fluently. For Bi-lingual position: ability to read, write, and speak both English & Spanish fluently. Benefits Overview: Medical, Dental, and Vision insurance. Flexible Spending Account. Life, AD&D Insurance. Short-Term and Long-Term Disability. Paid Time Off (PTO) and Paid Holidays. Employee Assistance Program. 401(k) Retirement Plan. \n $18.50 - $20 an hour \n Equal Opportunity Statement: Planned Parenthood of Maryland is an Equal Opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion (creed), gender, gender expression, sexual orientation, national origin (ancestry), disability, genetic information, pregnancy, military status, or any other protected characteristics outlined by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves or absence, compensation, and training. Applicants must pass Criminal Background Screening and the Right to Work in the United States. PPM Requires COVID-19 and Flu Vaccinations as part of Employment.
