POSITION SUMMARY The clinical nurse manager, as part of the health center operations leadership team, serves as the procedural abortion service and sexual reproductive services clinical nurse lead for the Region 1 NYC health centers. The clinical nurse manager collaborates with the health center managers/operations designee to oversee day-to-day management of the clinical sites. The clinical nurse Manger is responsible for practice, education, professional development, recruitment, and retention within the clinical sites. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • In collaboration with the Senior Director, Clinical Practice Operations, manages nursing staff in procedural abortion and sexual reproductive health services. • In collaboration with the Senior Director, Clinical Practice Operations and health center operations leadership, develops and implements strategies to enhance clinic efficiency while preserving high-quality patient-centered care. • Develops staffing plans and manages nursing and clinical staff schedules, including PTO and coverage for call outs to ensure safe staffing. • Assists with direct nursing care responsibilities during high flow work times. • Provides direct patient care and coverage for scheduled or unscheduled PTO, as needed • Conducts required emergency medical drills with the procedural abortion team • Actively participates in nurse recruitment and onboarding; conducts regular performance evaluations, develops performance improvement and corrective action plans as needed. • Develops and implements onboarding and training plans for new hires and facilitates re-education and training on new services for existing staff, and documents Personal Orientation Plan (POP) sign-off for new hires. • In collaboration with the Senior Director of Clinical Practice Operations and the clinical and health center operations leadership teams, participates in the development and updating of PPGNY policies and procedures related to nursing staff and procedural abortion care and sexual reproductive services. • Directs the functions of the nursing department in accordance with departmental policies, procedures, standards, and regulatory authorities (i.e., DOH, Article 28, etc.,) • Oversees stocking and preparation of procedural abortion space and clinic spaces, assuring adequate equipment and supplies at par levels. • Supports and implements standards in alignment with 1199 union collective bargaining agreement. • Communicates and interprets policies and procedures to nursing staff, and monitors staff practices and implementation. The policies and procedures include but are not limited to infection prevention practices, patient safety and quality, and medication management. • Attends and participates in required leadership meetings. • Demonstrates knowledge of emergency procedures and directs staff in the event of a medical emergency or evacuation. • May be required to work in the clinical setting during inclement weather and other staffing emergencies, as needed. • May be required to be on call during inclement weather and other staffing emergencies, as needed. • Ensures that care provided in the NYC-based procedural abortion services follows the PPGNY Manual of Medical Standards and Guidelines and is compliant with PPGNY policies and procedures and NYS and NYC regulations. • Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, ADA, and regulatory compliance programs such as HIPAA CORE COMPETENCIES • A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice • A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems. • Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility • Ability to manage and mentor a culturally diverse team, including creating and sustaining an organizational culture that fosters inclusiveness and equity, and providing positive and developmental feedback and accountability related to practices including but not limited to equity • Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience REQUIRED SKILLS/ABILITIES Interpersonal • Excellent customer service skills • Ability to remain focused and calm in stressful situations • Superior oral and written communication skills • Ability to develop and maintain effective, professional relationships with internal and external stakeholders • Ability to work effectively as part of team Technical • Proficient with electronic health record (EPIC) Subject Matter Knowledge • Strong understanding of Transformational Leadership Concepts • Strong foundation in evidence-based practice • Familiarity with Press Ganey, patient/employee experience survey tool • Strong nursing clinical knowledge • Strong knowledge surgical care, complications, and evaluation • Familiarity with principles of process improvement and change management. Work Habits/Attributes • Keen attention to detail • Excellent organizational skills • Outstanding time management skills, including the ability to work under deadlines • The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities • Ability to exercise sound judgment and independent decision-making skills • Ability to exercise discretion in the handling of confidential information • Ability to demonstrate and document evidence-based clinical judgment • Comfort making data-driven decisions • Ability to make strategic decisions • Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require • Well-developed problem-solving and critical thinking skills • Ability to build and lead high-performing teams \n REQUIRED QUALIFICATIONS Education Related Capability Requirements: Requires satisfactory completion of courses required for graduation from an accredited college or university with a Baccalaureate Degree, plus NYS licensure as a Registered Nurse. Experience Related Capability Requirements: Requires previous experience of a minimum of 3-5 years in a nursing role with a minimum of 2 years’ experience in sexual and reproductive care. 1-2 years’ experience in nursing leadership or supervisory role preferred. Demonstrate strong customer service skills as they relate to patient care and overall communication. Requires computer proficiency. Excellent communication skills, independent judgment and problem-solving skills are essential. Licensures/Certifications: Current NYS Nurses License. Current ACLS/BLS certification. PHYSICAL DEMANDS This job operates in a clinical office setting. Potential exposure to communicable diseases and other conditions in a health center environment. Requires sitting/standing for long periods of time. Periodic walking, bending. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Requires the ability to hear and to communicate orally with others. Schedule Tuesday-Saturday \n $140,000 - $150,000 a year \n PPGNY's benefits package includes: Generous PTO and holiday schedule Medical, dental and vision coverage options for you and eligible dependents FSA, HSA, Commuter pre-tax reimbursement funds Short- and Long-Term Disability, Free Basic Life and AD&D 401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment All positions at PPGNY require: Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA. Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our brick-and-mortar health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education. At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information. PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.
Planned Parenthood of Greater New York is seeking a Patient Care Associate to join our Clinical Services team for a full-time 37.5 hour work week. This position will be based at our Schenectady, NY health center. At Planned Parenthood of Greater New York (PPGNY), our greatest strengths are the employees who empower every individual with the information, resources, and care they need to live happy, healthy lives. We are a team of trusted health care providers, educators, and fierce advocates committed to advancing equity and improving health outcomes in communities that face systemic barriers to quality, innovative sexual and reproductive health services -- including birth control, pregnancy testing, emergency contraception, cancer screenings, STI testing and treatment, HIV testing and prevention, transgender hormone therapy, wellness exams, crisis counseling, and financial counseling. PPGNY also proudly provides compassionate, nonjudgmental abortion services. Picture yourself here: When you join PPGNY as a Patient Care Associate you will be responsible for patient intake in the clinic and front desk, obtaining complete medical history, provides education about human sexuality, family planning, abortion, colposcopy, LEEP and general health education, as applicable. \n What a Patient Care Associate Does: Support front desk with check ins, scheduling, patient inquiries, etc. Reviews the patient health history for completeness and records findings. Alerts APC regarding critical information about the patient chief complaint, history of present illness, and other patient information. Documents competently in the electronic medical record using the correct PPGNY templates and forms. Assists in promoting optimum center operations, excellent patient service and compliance with both agency and funding source policies and regulations. Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. Assess flow of patients through health center to minimize patient wait times. Assists in the orientation and training of new clinic staff, as indicated Ensures charge capture and financial reporting by accurately documenting in EHR and completing CVR data as appropriate for all medical and counseling services provided. Ensures access to interpreter services for patients with communication barriers. Perform other duties as assigned. Provides health education and care related to sexual and reproductive healthcare Provide accurate patient centered, non-judgmental, education according to MS&G and signs informed consent related to visit. Performs laboratory tests as ordered, completes laboratory requisitions, and packages labs for transport according to PPGNY lab procedures. Runs Daily Controls. Performs clinic opening and closing duties; clinic and equipment cleaning; re-stocking supplies, etc. Reports facility and equipment issues, as indicated Follows all lab and quality assurance protocols; uses appropriate personal protective equipment (PPE) and infection control precautions Assists in abortion service in a variety of functions as needed, including abortion counseling, Products of Conception (POC) room, float and assisting in surgical room. Attends monthly didactics and incorporates information into daily care provision. Maintains clinical skills and competencies as required by PPGNY, PPFA, and NYS DOH. Participates in annual competency checks and training for all new services, tests, and skills as assigned. Minimum Qualifications: High school diploma/GED A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice Experience with Electronic Health Records Superior customer service and teamwork skills Flexibility in work schedule including non-consecutive workdays, evenings or Saturdays You are interested in expanding your analysis and knowledge about the role that racial inequity plays in our society, and are committed to building and/or deepening your commitment to racial equity in your work What Makes You Stand Out... Previous experience working with electronic health record. Proficiency in other languages Prior Planned Parenthood employment Prior health care employment Previous experience in a high-volume customer service role Work experience in Sexual Reproductive Health Work experience in Phlebotomy, Urinalysis, Pregnancy Testing, Rapid HIV Testing Knowledge of Medicaid screening Schedule Monday 8:00-6:00p Tuesday 8:00-5:00p Wednesday 8:00-6:00 Thursday 8:00-5:00p Friday 8:00-4:00p \n $22.82 - $22.82 an hour \n PPGNY's benefits package includes: Generous PTO and holiday schedule Medical, dental and vision coverage options for you and eligible dependents FSA, HSA, Commuter pre-tax reimbursement funds Short- and Long-Term Disability, Free Basic Life and AD&D 401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment All positions at PPGNY require: Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA. Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our brick-and-mortar health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education. At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information. PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.
At Planned Parenthood of Greater New York (PPGNY), our greatest strengths are the employees who empower every individual with the information, resources, and care they need to live happy, healthy lives. Picture yourself here: We are a team of trusted health care providers, educators, and fierce advocates committed to advancing equity and improving health outcomes in communities that face systemic barriers to quality, innovative sexual and reproductive health services -- including birth control, pregnancy testing, emergency contraception, cancer screenings, STI testing and treatment, HIV testing and prevention, transgender hormone therapy, wellness exams, crisis counseling, and financial counseling. PPGNY also proudly provides compassionate, nonjudgmental abortion services. When you join PPGNY as a Registered Nurse (RN), you will provide direct clinical care across a full spectrum of sexual and reproductive health services, including family planning, abortion care, colposcopy, and LEEP. As a key member of the interdisciplinary team, this role requires flexibility to rotate across PPGNY health centers. You will practice within the full scope of New York State RN licensure and in accordance with PPGNY standards of care. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES SRH Clinical Care and ICA Patient Care (90%) · Reviews the patient health history for completeness and records findings. Alerts APC regarding critical information about the patient’s chief complaint, history of present illness, and other current or past medical or social problems. · Provides care to patients receiving family planning, abortion, colposcopy, LEEP, and other GYN services according to PPGNY medical policies and procedures under the direction of APC, or physician. · Provide direct nursing care throughout the abortion care continuum—pre-procedure, intra-procedure, and post-procedure—including preparation, continuous monitoring, and recovery. Assist in the procedure room and recovery area, ensuring clinical stability and emotional support for patients. Administer and monitor medications used to induce sedation in accordance with PPGNY protocols and RN scope of practice. Ensure safe, timely documentation, patient education, and post-sedation evaluation. · Accurately documents and administers medications as ordered by the provider and provides associated teaching. · Documents competently in the electronic medical record using the correct PPGNY templates and forms. · Arranges for interpreters for patients with communication barriers. · Collaborates with members of a multi-disciplinary health care team & provides care within New York State RN scope of practice. · Assists in promoting optimum center operations, excellent patient service and compliance with both agency and funding source policies and regulations. · Participates in health center/affiliate efforts to achieve established goals for productivity. · Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. · Assists in the orientation and training of new RN/LPN or unlicensed medical personnel on the center team as needed. · Performs other educational and experience related duties as required. · Assists in abortion service in a variety of functions including abortion counseling, · Provides health education and nursing care related to family planning, reproductive health, abortion service, transgender health services, and STI’s to all clients. · Provide accurate patient centered, non-judgmental, education according to MS&G and signs informed consent related to visit. · Performs laboratory tests as ordered, completes laboratory requisitions, packages labs for transport according to PPGNY lab procedures. Performs daily controls per lab protocols. · Follows all safety and security procedures and guidelines. · Participates in agency infection prevention and quality control initiatives and protocols. · Notifies patients of laboratory results and educates regarding clinician plan for follow up. · Screens and follows up on patient phone calls in collaboration with center APC or PPGNY physicians. Maintenance of Clinical Skills and Competencies (10%) · Maintain licensure, certifications, and competencies in abortion care and reproductive health as required by PPGNY, PPFA, NYS DOH. Participates in regular competency checks and training for all new services, tests, and skills as assigned. Performs and maintains job duties within scope of practice based on RN competencies, NYS Licensure, BLS, ACLS, PPFA Privileging and/or specific education and training. Core Competencies · A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice. · A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems. · Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility. · Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience. \n REQUIRED QUALIFICATIONS Licensures/Certifications Current NYS RN Licensee PREFERRED QUALIFICATIONS. Proficiency in other languages preferred Prior Planned Parenthood employment. Prior healthcare employment TYPICAL PHYSICAL DEMANDS Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending. Must be able to walk up and down stairs. Requires lifting or moving of patients/supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets, and medical equipment and will require reaching, grasping, pushing and pulling. TYPICAL WORKING CONDITIONS This job operates in a professional office environment. Potential exposure to communicable diseases and other conditions in a health center environment. May require travel to other health centers, at times in inclement weather. Requires flexible schedule and during peak activity periods work in excess of 7.5 hours per day and/or 37.5 hours per week Schedule Tuesday - Friday 8:00am-7:00pm Saturday 8:00am-6:00pm \n $64.13 - $64.13 an hour \n PPGNY's benefits package includes: Generous PTO and holiday schedule Medical, dental and vision coverage options for you and eligible dependents FSA, HSA, Commuter pre-tax reimbursement funds Short- and Long-Term Disability, Free Basic Life and AD&D 401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment All positions at PPGNY require: Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA. Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our brick-and-mortar health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education. At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information. PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.
At Planned Parenthood of Greater New York (PPGNY), our greatest strengths are the employees who empower every individual with the information, resources, and care they need to live happy, healthy lives. Picture yourself here: We are a team of trusted health care providers, educators, and fierce advocates committed to advancing equity and improving health outcomes in communities that face systemic barriers to quality, innovative sexual and reproductive health services -- including birth control, pregnancy testing, emergency contraception, cancer screenings, STI testing and treatment, HIV testing and prevention, transgender hormone therapy, wellness exams, crisis counseling, and financial counseling. PPGNY also proudly provides compassionate, nonjudgmental abortion services. When you join PPGNY as a Registered Nurse (RN), you will provide direct clinical care across a full spectrum of sexual and reproductive health services, including family planning, abortion care, colposcopy, and LEEP. As a key member of the interdisciplinary team, this role requires flexibility to rotate across PPGNY health centers. You will practice within the full scope of New York State RN licensure and in accordance with PPGNY standards of care. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES SRH Clinical Care and ICA Patient Care (90%) · Reviews the patient health history for completeness and records findings. Alerts APC regarding critical information about the patient’s chief complaint, history of present illness, and other current or past medical or social problems. · Provides care to patients receiving family planning, abortion, colposcopy, LEEP, and other GYN services according to PPGNY medical policies and procedures under the direction of APC, or physician. · Provide direct nursing care throughout the abortion care continuum—pre-procedure, intra-procedure, and post-procedure—including preparation, continuous monitoring, and recovery. Assist in the procedure room and recovery area, ensuring clinical stability and emotional support for patients. Administer and monitor medications used to induce sedation in accordance with PPGNY protocols and RN scope of practice. Ensure safe, timely documentation, patient education, and post-sedation evaluation. · Accurately documents and administers medications as ordered by the provider and provides associated teaching. · Documents competently in the electronic medical record using the correct PPGNY templates and forms. · Arranges for interpreters for patients with communication barriers. · Collaborates with members of a multi-disciplinary health care team & provides care within New York State RN scope of practice. · Assists in promoting optimum center operations, excellent patient service and compliance with both agency and funding source policies and regulations. · Participates in health center/affiliate efforts to achieve established goals for productivity. · Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. · Assists in the orientation and training of new RN/LPN or unlicensed medical personnel on the center team as needed. · Performs other educational and experience related duties as required. · Assists in abortion service in a variety of functions including abortion counseling, · Provides health education and nursing care related to family planning, reproductive health, abortion service, transgender health services, and STI’s to all clients. · Provide accurate patient centered, non-judgmental, education according to MS&G and signs informed consent related to visit. · Performs laboratory tests as ordered, completes laboratory requisitions, packages labs for transport according to PPGNY lab procedures. Performs daily controls per lab protocols. · Follows all safety and security procedures and guidelines. · Participates in agency infection prevention and quality control initiatives and protocols. · Notifies patients of laboratory results and educates regarding clinician plan for follow up. · Screens and follows up on patient phone calls in collaboration with center APC or PPGNY physicians. Maintenance of Clinical Skills and Competencies (10%) · Maintain licensure, certifications, and competencies in abortion care and reproductive health as required by PPGNY, PPFA, NYS DOH. Participates in regular competency checks and training for all new services, tests, and skills as assigned. Performs and maintains job duties within scope of practice based on RN competencies, NYS Licensure, BLS, ACLS, PPFA Privileging and/or specific education and training. Core Competencies · A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice. · A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems. · Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility. · Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience. \n REQUIRED QUALIFICATIONS Licensures/Certifications Current NYS RN License BLS and ACLS certifications PREFERRED QUALIFICATIONS. Proficiency in other languages preferred Prior Planned Parenthood employment. Prior health care employment TYPICAL PHYSICAL DEMANDS Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending. Must be able to walk up and down stairs. Requires lifting or moving of patients/supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets, and medical equipment and will require reaching, grasping, pushing and pulling. TYPICAL WORKING CONDITIONS This job operates in a professional office environment. Potential exposure to communicable diseases and other conditions in a health center environment. May require travel to other health centers, at times in inclement weather. Requires flexible schedule and during peak activity periods work more than 7.5 hours per day and/or 37.5 hours per week. Schedule M 10a-7p, T 8a-3:30p, Th 8a-6p, F 10a-6p, Sat 8a-3p M 9a-4:30p, T 10a-6p, W 10a-6p, Th 8a-6p, Sat 8a-3p \n $64.13 - $64.13 an hour \n PPGNY's benefits package includes: Generous PTO and holiday schedule Medical, dental and vision coverage options for you and eligible dependents FSA, HSA, Commuter pre-tax reimbursement funds Short- and Long-Term Disability, Free Basic Life and AD&D 401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment All positions at PPGNY require: Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA. Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our brick-and-mortar health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education. At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information. PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.
At Planned Parenthood of Greater New York (PPGNY), our greatest strengths are the employees who empower every individual with the information, resources, and care they need to live happy, healthy lives. We are a team of trusted health care providers, educators, and fierce advocates committed to advancing equity and improving health outcomes in communities that face systemic barriers to quality, innovative sexual and reproductive health services -- including birth control, pregnancy testing, emergency contraception, cancer screenings, STI testing and treatment, HIV testing and prevention, transgender hormone therapy, wellness exams, crisis counseling, and financial counseling. PPGNY also proudly provides compassionate, nonjudgmental abortion services. \n Responsibilities: Reviews the patient health history for completeness and records findings. Alerts APC regarding critical information about the patient chief complaint, history of present illness, and other patient information. Documents competently in the electronic medical record using the correct PPGNY templates and forms. Assists in promoting optimum center operations, excellent patient service and compliance with both agency and funding source policies and regulations. Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. Assess flow of patients through health center to minimize patient wait times. Assists in the orientation and training of new clinic staff, as indicated Ensures charge capture and financial reporting by accurately documenting in EHR and completing CVR data as appropriate for all medical and counseling services provided. Ensures access to interpreter services for patients with communication barriers. Perform other duties as assigned. Provides health education and care related to sexual and reproductive healthcare Provide accurate patient centered, non-judgmental, education according to MS&G and signs informed consent related to visit. Performs laboratory tests as ordered, completes laboratory requisitions, and packages labs for transport according to PPGNY lab procedures. Runs Daily Controls. Performs clinic opening and closing duties; clinic and equipment cleaning; re-stocking supplies, etc. Reports facility and equipment issues, as indicated Follows all lab and quality assurance protocols; uses appropriate personal protective equipment (PPE) and infection control precautions Assists in abortion service in a variety of functions as needed, including abortion counseling, Products of Conception (POC) room, float and assisting in surgical room. Attends monthly didactics and incorporates information into daily care provision. Maintains clinical skills and competencies as required by PPGNY, PPFA, and NYS DOH. Participates in annual competency checks and training for all new services, tests, and skills as assigned. Maintains up-to-date Basic Life Support (BLS) certification. You have: High School Diploma or GED Experience working in a fast paced high stress environment, ideally in a healthcare setting Customer service skills Excellent computer and phone skills You are interested in expanding your analysis and knowledge about the role that racial inequity plays in our society, and are committed to building and/or deepening your commitment to racial equity in your work \n $22.82 - $28.22 an hour \n PPGNY's benefits package includes: Generous PTO and holiday schedule Medical, dental and vision coverage options for you and eligible dependents FSA, HSA, Commuter pre-tax reimbursement funds Short- and Long-Term Disability, Free Basic Life and AD&D 401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment All positions at PPGNY require: Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA. Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our brick-and-mortar health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education. At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information. PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.
