Minimum Qualifications: Education: License and current registration to practice as a Registered Professional Nurse (RN) in New York State. Experience: At least one year of post‑licensure clinical nursing experience working with individuals with mental health conditions or developmental disabilities. Certifications/Licenses: Active NYS RN license and registration (required). Additional behavioral health or psychiatric nursing training is a plus. Work Eligibility: Must be authorized to work in the U.S. Work Location Requirement : Onsite – clinical and community‑based work as part of a multidisciplinary treatment team. Compensation: Salary: $49.95 an hour What we Offer: We provide competitive benefits, including: Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays Employee Wellness Programs: Employee Assistance Program and mental health resources Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits. About the Role: The Registered Professional Nurse provides psychiatric and medical nursing services as part of a multidisciplinary team. The role includes conducting psychiatric and physical health assessments, administering and managing medications, providing health education, coordinating care with physicians and other providers, and delivering supportive and restorative interventions. The nurse plays a key role in treatment planning, crisis intervention, and promoting overall wellness for individuals receiving services. Primary Responsibilities: Conduct comprehensive nursing assessments addressing psychological, physical, social, cultural, and spiritual needs. Develop, review, and evaluate nursing intervention plans aligned with each client’s treatment plan. Ensure nursing plans reflect cultural and linguistic considerations. Oversee implementation of nursing care and adjust plans as needed. Participate in multidisciplinary team meetings and contribute nursing expertise to treatment planning. Coordinate nursing care with other clinical disciplines to ensure integrated service delivery. Provide guidance to staff on nursing standards, procedures, and best practices. Offer health education and counseling to clients and families. Participate in risk management and quality assurance activities. Conduct counseling sessions under appropriate clinical direction. Manage medical supplies, equipment, and medication processes. Provide emergency care and crisis intervention as needed. Monitor medication effects and side effects and document findings. Lead health‑related groups and educational sessions on topics such as medication, wellness, coping skills, and behavioral health. Serve as a mental health advocate in community activities. Engage in ongoing professional development. Perform other related duties as assigned.
JOB SUMMARY: The Clinical Case Management Specialist is a mental health professional who reports directly to the Program Director. This position is primarily clinical and consultative and provides services to the Adult Home Supported Housing Program. The Clinical Case Management Specialist will ensure a smooth transition for Adult Home Residents moving into Supported Housing via the Impacted Adult Home Initiative//Settlement. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs, and discuss/advocate for needed services. Maintain adherence with settlement agreements regarding consumers moving into ICL units. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, maintain the most significant degree of independent living. The majority of duties are often performed independently under general supervision. To perform this job successfully, a n individual mus t b e able t o perfor m each essentia l duty listed satisfactorily. Reasonable accommodations ma y be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. ESSENTIAL JOB FUNCTIONS: Assists the Program Director and case management staff in providing quality clinical and crisis management services across the supported housing system, primarily through consultation and training. Maintains a caseload of consumers, although primary services (counseling, service planning, apartment visits, etc.) are the responsibility of the case management staff. Organizes and facilitates internal case conferences as needed, working with staff to design and implement person-centered, evidence-based interventions to resolve clinical/compliance issues, motivate consumers, and determine the disposition of cases. Attends external case conferences on behalf of the Program; participates in decision-making regarding discharge planning to/from SH programs, inpatient settings, detox/rehab programs, etc. Participates in determining readiness for transition to supported housing, including helping staff identify- and address- skills training needs. Developing and implementing treatment plans to help clients overcome addiction Teaching patients coping mechanisms and best ways to prevent a relapse Review and evaluate recipients' progress about measurable goals described in treatment and care plans. Interview recipients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program. Intervene as an advocate for recipients or recipients to resolve emergency problems in crises. Provide recipients or family members with information about addiction issues and available services and programs, making appropriate referrals when necessary. Modify treatment plans to comply with changes in recipient status. Coordinate counseling efforts with mental health professionals and other health professionals such as doctors, nurses, and social workers. Attend training sessions to increase knowledge and skills. Plan and implement follow-up and aftercare programs for recipients to be discharged from treatment programs. Review and evaluate recipients' progress about measurable goals described in treatment and care plans. Interview recipients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program. Intervene as an advocate for recipients or recipients to resolve emergency problems in crises. Provide recipients or family members with information about addiction issues and available services and programs, making appropriate referrals when necessary. Modify treatment plans to comply with changes in recipient status. Coordinate counseling efforts with mental health professionals and other health professionals such as doctors, nurses, and social workers. Attend training sessions to increase knowledge and skills. Plan and implement follow-up and aftercare programs for recipients to be discharged from treatment programs. Conduct chemical dependency program orientation sessions. Counsel family members to assist them in understanding, dealing with, and supporting recipients or recipients. Performs other job-related duties as assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: Ability to coordinate activities of staff and integrate as part of a multidisciplinary team Ability to manage multiple projects, delegate tasks, and ensure completion of all tasks assigned and delegated Ability to manage resources Ability to solve problems effectively Ability to work with consumers/residents, families, and staff in a caring and respectful manner and with due understanding of and consideration for cultural differences. Ability to serve as a role model to residents/consumers. Ability to develop, evaluate, implement, and modify a case management plan, meeting all deadlines and productivity standards Ability to complete written forms and reports accurately and timely. Ability to communicate effectively with staff, consumers/residents, families, and the public. Ability to prepare accurate and timely documentation, reports, and other written material as assigned. Ability to secure the cooperation of and work effectively with others Ability to work independently and to conform to all applicable safety and accountability measures Ability to be aware of other’s reactions and understand why they react the way they do Ability to actively look for ways to help people, be compassionate and hopeful Ability to talk to others to effectively convey information Ability to listen to what other people are saying and ask questions as appropriate Ability to identify the nature of problems and propose solutions Ability to report for work as scheduled consistently Ability to understand and adhere to internal and external laws, rules, and policies Knowledge of human behavior and performance, mental processes, and the assessment and treatment of behavioral and affective disorders Knowledge of group behavior and dynamics, societal trends and influence, cultures, history, migrations, ethnicity, religion, and other cultural dimensions of target recipients Knowledge of principles and processes involved in planning, coordination, and execution and of the principles and process of supervision Knowledge of principles and processes for providing services, including needs assessment techniques, quality service standards, alternative delivery systems, and consumer satisfaction evaluation techniques. Knowledge of laws, legal codes, regulations, agency policies, etc., that govern the work of the program Ability to develop, evaluate, implement, and modify a case management plan, meeting all deadlines and productivity standards Ability to secure the cooperation of and work effectively with others QUALIFICATIONS AND EXPERIENCE: BS plus a minimum of two years of experience providing direct services to individuals with mental disabilities (i.e., persons diagnosed adequately as suffering from mental illness, alcoholism, or substance abuse). Valid NYS driver’s license preferred PREFERRED EDUCATION AND EXPERIENCE: CASAC plus at least two years experience in integrated mental health and substance use assessment and treatment, motivational interviewing techniques, and stage-wise treatment. Knowledge of the principles and practices of harm reduction. Substance abuse counseling experience with individuals with co-occurring mental illness and substance abuse. Experience in providing case management services to individuals with mental illness as defined above. Experience providing clinical consultation and supervision in a community mental health setting. Knowledge of integrated mental health and substance abuse assessment and treatment, motivational interviewing techniques, and stage-wise treatment. Knowledge of the principles and practices of harm reduction . Bilingual: fluent in Spanish and English #ICLRN
JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational another services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsel’s consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. - Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. May have on-call responsibilities. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. Plans, escorts, and/or arranges social or recreational activities for and with consumers. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured. Assists in the orientation of new personnel when requested. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. Complies with agency infection control policies. Advocates on behalf of consumer with outside service providers and within ICL. Assists resident/consumer in finding and getting into vocational training or other training opportunities and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. Ability to serve as a role model to residents/consumers. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. Ability to complete written forms and reports in an accurate and timely manner. Ability to communicate effectively with staff, consumers/residents, families, and the public. Ability to prepare accurate and timely documentation, reports and other written material as assigned. Ability to secure the cooperation of and work effectively with others. Ability to work independently and to conform to all applicable safety and accountability measures. Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. Speaking-Talking to others to effectively convey information. Active Listening-Listening to what other people are saying and asking questions as appropriate. Problem Identification-Identifying the nature of problems. QUALIFICATIONS AND EXPERIENCE Bachelor's degree in a human services field OR Associate’s degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR 3. High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience. *Human Services Fields: Anthropology, Art/Dance Therapy, Audiology, Chemical Dependence Administration, Child Development/Family Relations, Criminal Justice, Community Mental Health, Counseling/Guidance, Divinity/Religion/Theology, Education, Drama Therapy, Gerontology, Health Education, Health Administration, Music Therapy, Nursing/Medicine, Nutrition, Occupational Therapy, Pastoral Counseling, Physical Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, Speech Pathology, Vocational Counseling, Human services.
Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based, trauma-informed rehabilitation and recovery services to consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults and transition age youth diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed. Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. Maintains up-to-date, accurate individual case records on each consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s. Models appropriate behavior and provides rehabilitation and recovery services to consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. Ensures consumers’ compliance with medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments. Monitors individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers. Plans, escorts, and/or arranges social/recreational, vocational, medical and other activities for and with consumers. Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques. Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling. Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned. Executes emergency plans as outlined in the policy and procedure manual. Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned. As assigned, functions as floor supervisor, including overseeing counselors, ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift. As assigned, may cover the duties of a residential counselor or of another case manager in the case of short staffing. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis. Complies with agency infection control policies. May have on-call responsibilities. Other job-related duties that may be assigned. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree in a human services field* OR Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience. *Human Services Fields: Anthropology, Art/Dance Therapy, Audiology, Chemical Dependence Administration, Child Development/Family Relations, Criminal Justice, Community Mental Health, Counseling/Guidance, Divinity/Religion/Theology, Education, Drama Therapy, Gerontology, Health Education, Health Administration, Music Therapy, Nursing/Medicine, Nutrition, Occupational Therapy, Pastoral Counseling, Physical Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, , Speech Pathology, Vocational Counseling, Human services. Your degree must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES: Basic knowledge of mental illness and serious emotional disturbances and substance abuse disorders. Basic knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff. Basic knowledge of routine clinical procedures and medications. Basic knowledge of techniques for identifying and preventing potentially violent behavior, including crisis management techniques. ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. Ability to serve as a role model to residents/consumers. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards Ability to complete written forms and reports in an accurate and timely manner. Ability to communicate effectively with staff, consumers/residents, families, and the public. Ability to prepare accurate and timely documentation, reports and other written material as assigned. Ability to secure the cooperation of and work effectively with others Ability to work independently, and to conform to all applicable safety and accountability measures Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do Service Orientation- ability to actively looking for ways to help people, be compassionate and hopeful Speaking- ability to talk to others to effectively convey information Active Listening- ability to listen to what other people are saying and asking questions as appropriate Problem Identification-ability to identify the nature of problems Dependability-ability to report for work as scheduled on a consistent basis Ethical-ability to understand and adhere to internal and external laws, rules, and policies Knowledge of and/or willingness to understand the unique strengths and needs of transition age youth
JOB SUMMARY A registered professional nurse is responsible for the diagnosis and treatment of human responses to actual or potential health problems through such services as case finding, health teaching, and health counseling; nurses provide interventions supportive to or restorative of life and well-being; and execute medical regimens prescribed by a physician, dentist or other licensed health care provider. As part of the multi-disciplinary treatment team, conducts psychiatric assessments, assessing physical health needs, makes appropriate referrals to community physicians, provides management and administration of medication in conjunction with the psychiatrist and provides a range of treatment, rehabilitation and support services. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Based on a comprehensive review of the client's overall condition, prepares, continually reviews and evaluates plans of nursing intervention to ensure that such interventions are consistent with the client's comprehensive treatment plan. Ensuring that plans of nursing intervention include consideration of the client's cultural and ethnic background, customs, needs, beliefs, and primary language. Develops nursing assessment to reflect holistic needs of each client with consideration of his/her psychological, physiological, social, ethnic, cultural, educational and spiritual strengths and needs. Oversee the direct implementation of nursing care to ensure that it is carried out in accordance with the plan of nursing intervention and overall treatment/service plan and to ascertain if the needs of the client require modification of the plan. Participates in team meetings and provides nursing input on the development and implementation of treatment/service plans. Coordinates nursing care activities with other professional disciplines to ensure that the nursing plan is consistent with and integrated with the total treatment/service plan. Provides information to other clinical staff on nursing standards of practice and procedures. Provides advice and consultation on nursing related matters to other staff and administrators. Provides health education/teaching for clients and their families. Participates in risk management and quality assurance concerning health related issues. Conducts counseling sessions, with direction as needed by other qualified professionals, according to principles of communication, human behavior and psychiatric nursing. Participates in team and administrative meetings. Manages medical supplies and equipment. Provides emergency care. Provides crisis intervention Accesses medications and observe and records effects and side effects. Provides information and conducts lectures and group discussions on various health topics, such as: the effects and side effects of medications, well-being, coping skills, dealing with anxiety, anger, self-destructive behavior, manipulation, noncompliance, etc. Gives lectures and participates in community activities as a mental health advocate. Participates in professional activities to improve personal skills and knowledge. Performs other related duties as assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES Committed to active promotion of ICL values and goals. Knowledge of professional nursing concepts, principles and practices. Knowledge of concepts and principles from the biological sciences that are supportive of nursing practice Knowledge of concepts and principles of health promotion and disease prevention. Knowledge of abnormal signs and symptoms relating to physical and mental illness, as well as indicators of wellness Knowledge of medications and drugs, common dosages, their psychological, physical and physiological effects and possible adverse reactions. Knowledge of emergency treatments and interventions. Knowledge of teaching and consulting techniques. Knowledge of the Agency's routines, procedures and policies. Knowledge of cultural, ethnic, and linguistic needs of clients relating to cultural competence. Ability to recognize changes in signs and symptoms that warrant the immediate action of a physician. Ability to develop, evaluate, implement and modify a plan of nursing intervention to meet the needs of individual clients. Ability to secure the cooperation of and work effectively with others. Ability to prepare accurate and timely reports. QUALIFICATIONS AND EXPERIENCE: License and current registration to practice as a registered professional nurse in New York State; prefer at least one year post RN licensure clinical nursing experience working with individuals with mental disabilities.