Only considering NH/ME/MA applicants. Core Physicians, part of Beth Israel Lahey Health, is a community-based, multi-specialty medical group dedicated to improving the health of individuals and families across the Seacoast region. With more than 200 healthcare providers across 20 specialties, Core Physicians delivers comprehensive, patient-centered care supported by advanced technology, collaboration, and compassion. Our close partnership with Exeter Hospital allows patients to access seamless, coordinated care within one trusted network. At Core Physicians, you’ll find a supportive environment that values teamwork, innovation, and professional growth. Whether you’re part of our clinical, administrative, or support staff, you’ll play a key role in advancing our mission to deliver exceptional care and service to our community. Why Join Us Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment Career advancement opportunities and ongoing education support Standard weekday schedule (Monday—Friday), with limited weekend or holiday rotations that promote teamwork and work–life balance across locations Collaborative, physician-led organization that values input and innovation Free onsite parking and convenient Seacoast New Hampshire locations Culture grounded in respect, quality, and patient-centered care Summary The Clinical Associate will refill prescriptions utilizing protocols, guidelines, and algorithms. Also set up and provide assistance with visit planning. Requirements 1-3 years of experience in a Medical Setting High School or GED Certified/Registered Medical Assistant BLS within 6 months of hire Medical Terminology Strong communication skills Must either currently have or the ability to create an ergonomically correct home work space and high speed internet access Major Responsibilities Prescription refill management via eRx, portal, patient communication, or any other forms of transmission referencing and adhering to protocols, guidelines and algorithms. Provide outreach to patient with any concerns or questions, set up appointments per protocol and/or provide medication reconciliation. Communicate with patients with appropriate phone etiquette and professionalism exemplifying service excellence, care, concern, respect and cooperation. Document all calls and actions taken into the patient's medical record using technology as appropriate to meet the requirements of the job functions. Review of appointment lists to ensure visit is prepped for provider. Work contingency plan if internet or power outage. Maintain all patient information privately and confidentially. Perform other duties as required or assigned.
Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, you’ll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families. Why Join Us Magnet®-recognized hospital known for nursing excellence and quality care Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment Career growth and leadership development opportunities across Beth Israel Lahey Health Free onsite parking Strong sense of community and teamwork where your contributions are recognized State-of-the-art facilities and advanced technology to support exceptional care Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland The Emergency Department at Exeter Hospital cares for a diverse patient population with a wide range of medical needs. With annual volumes of approximately 33,000 patients, the department is one of the busiest in the Seacoast area. In addition to the main Emergency Department, comprised of 21 beds, there is a 6-bed Minor Care area. Our Emergency Department nurses possess strong clinical assessment skills, superior judgment, and the ability to manage challenging situations and set priorities. They care for patients of all ages with a wide variety of injuries and illnesses in the following settings: triage, critical care, trauma care, emergency care and the Minor Emergency Care Unit (MECU). In this fast-paced environment, you must possess strong clinical assessment skills, superior judgment, and the ability to manage challenging situations and set priorities. Previous nursing experience in an emergency department setting and BSN are strongly preferred. Requirements Active RN license - NH State or any other compact state BSN Preferred 1 Year Emergency or Critical Care experience preferred BCLS at hire ACLS, PALS certified or within 6 months of hire Learn more about Nursing at Exeter here: Nursing at Exeter
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The RN Case Manager working in the Triad Model of Care Transitions partners with the interdisciplinary care team to facilitate the progression of care for the hospitalized patient. Together with the medical provider, the RN Case Manager collaborates with all members of the care team, focusing on the delivery of efficient, high-quality care. This position ensures the appropriate utilization of clinical resources with a goal of a safe and timely discharge for the patient. This role navigates health system services to support effective transitions while advising the team on healthcare industry compliance. The RN Case Manager must be adept at driving throughput metrics, clinical effectiveness, and fiscal responsibility. Job Description: Essential Functions: The RN Case Manager collaborates with the health care team to develop the plan of care and patient flow. Tasks: Reviews all cases within 24 – 48 hours or the next business day of admission/bed placement and each day throughout the stay to facilitate care progression to establish an anticipated length of stay and transition planning needs. Collaborates with the medical team to formulate a treatment plan to include care transitions and promote patient flow. Completes an initial assessment of all admissions/observation patients to identify barriers that impact the length of stay and discharge planning. The assessment should also identify the needs of the patients, acknowledge current resources available, and anticipate future resources needed to facilitate successful transitions. Navigates the care delivery system while collaborating with the physician and other clinical departments by ensuring that tests, treatments, consults, and procedures are appropriately indicated and performed timely. Articulates the plan of care and communicates this plan to other care team members and patient/caregiver. Intervenes to maintain care progression when a deviation in the plan occurs. Influences positive outcomes by communicating the plan of care, expected discharge date, and transition needs to the patient/caregiver and team, thereby enhancing patient and staff satisfaction. Tasks: Creates and coordinates the overall transition plan of care based on initial assessment and concurrent collaboration with social workers, direct care providers, other hospital departments, external service organizations, agencies and healthcare facilities, community care and navigation services, and the patient and family/caregiver. Participates in daily multidisciplinary rounds incorporating evidence/best practice milestones in the plan and communicates that plan to the health care team. Apprises the interdisciplinary team of the estimated length of stay, care progression barriers, and anticipated disposition. Identifies what is needed from the team to facilitate the plan. Facilitates smooth care transitions by ensuring appropriate clinical follow-up is arranged and referrals to proper post-acute providers are initiated. Communicates the plan effectively with the patient and family/caregiver making certain that they have resources for success post-discharge. Understands organizational goals for the length of stay and unplanned readmissions. Tasks: Identifies appropriate clinical guidelines and directs the care plan to establish the anticipated length of stays and appropriate patient status. Proactively interfaces with the payer, where required, verifying coverage/benefits for anticipated discharge needs. Identifies patients that are at readmitted or at high risk for unplanned readmissions and initiates appropriate interventions. Identifies organizational resources within the community and engages those resources as necessary. Documents avoidable days (if not captured by another Care Transitions Team member), case management assessments, and care plans in a thorough and timely manner, per department policy. Ensures appropriate care provider documentation to support the patient’s anticipated discharge plan of care. Escalate deviations from the plan to the Physician Advisor as appropriate. Possesses effective verbal and written communication, relationship-building techniques, and negotiation skills. Tasks: Completes clear and concise documentation of the care plan and communicates this to the interdisciplinary team and the patient-caregiver. Identifies and communicates any problems or issues affecting patient flow, patient satisfaction, safety, length of stay management, or outcomes to the department director and/or appropriate key stakeholder. Functions as a resource for governmental and health care industry regulations and ensures compliance, communicates standards to the interdisciplinary team. Informs the patient and family/caregiver of the plan of care and the plan progression. Facilitates communication with the providers and encourages open dialogue. Maintains current knowledge of organizational policies, care transitions, and clinical trends, as well as regulatory requirements for clinical care, discharge planning, and authorization for post-acute services. Tasks: Attends and contributes to departmental staff meetings. Participates and contributes to multi-disciplinary committees and other committees or workgroups as directed. Manages quality indicators such as avoidable delays, length of stay, resource utilization, patient satisfaction, patient flow, outlier management, and readmissions while suggesting strategies to improve organizational/departmental performance. Contacts: Regular contacts, within or outside BILH, to give or get information. Require courtesy, tact, and some knowledge of BILH procedures. Qualifications/Requirements Education Required: RN licensure in the state of Massachusetts Preferred: Bachelor’s degree in nursing or another healthcare-related field Experience: 3- 5 years in an acute care setting Certifications: ACM, CCM, or CMAC preferred BLS required Physical Demands and Working Environment Physical Demands: Light - Exerts up to 20 lbs. of force occasionally and/or up to 10 lbs. frequently to move objects. Physical demands are more than those of sedentary work. Light work usually requires walking or standing to a significant degree. Other - Work Environment: Normal Environment - Normal light, air, and space in work environment. Pay Range: $39.14 - $101.14 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Medical Assistant Job Description: Job Summary: Reports to: Practice Manager or Ambulatory Practice Coordinator with input from assigned physician(s), nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Department Specific Job Responsibilities: Provides support to the practice for population management by tracking and monitoring individual process and outcome measures for eligible managed care and Medicare patients who have chronic diseases such as diabetes, cardiovascular disease, and depression. Acts as a key resource to the practice for the management of registries of patients who have chronic diseases to ensure that they receive the required testing and medical management to promote optimal health and clinical outcomes. Reviews registries with PCPs to determine the next phase in patient care. Facilitates appointment scheduling, telephone outreach and patient education. Coordinates the distribution of patient reminder letters on behalf of PCPs. Essential Responsibilities: Greets patients and serves as a communication resource. Asks appropriate questions and solves problems. Takes complete and accurate information from patients in person and by phone, prioritizing and communicating the information to providers appropriately. Responds quickly and courteously to phone calls and requests. Seeks assistance from supervisor and others appropriately. Greets patients and escorts to exam rooms. Ensures availability of x-rays, lab slips, medical records and other pertinent info. Obtains vitals, weight, blood pressure, pulse and temperature, performs EKGs, injections and/or phlebotomy, and assists providers. Performs departmental screening, lab tests and specimen collection. Implements quality control standards. Provides patients with relevant instructions for specific tests and procedures. Performs or assists with routine procedures under proper supervision as directed by physician, Nurse Practitioner. Schedules follow-up tests and appointments. Arranges patient transport as needed. Sorts/distributes lab results daily to appropriate physician or nurse practitioner. Maintains patient confidentiality. Assists with procuring medical records. Ensures patient records and relevant documents filed in the record have appropriate patient identification. Adds new medications to patient record in EMR system. Assemble records according to BIDHC/APG policy and as standards are defined by the Joint Commission of Accreditation of Health Care Organizations (JCAHO). Ensures that equipment and supplies necessary to carry out patient care activities are available and usable and the environment is clean and organized. Maintains an unobstructed area for patient access. Cleans rooms after patient usage and ensures appropriate disposal of contaminated materials. Tracks, orders and maintains supplies and equipment, restocks supplies. Required Qualifications: High School diploma or GED required . Certificate 1 required: Medical Assistant Certificate 1-3 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications: Experience with provider relations/IPA or PO, and a familiarity with standard quality measures, e.g., HEDIS. Familiarity with different electronic medical records, including WebOMR. Competencies: Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift. Pay Range: $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. REGISTERED NURSE,MPS Job Description: Principal Duties and Responsibilities 1. Act in compliance with nursing philosophy, practice standards, and qualifications. 2. Collaborates with physicians and midlevel providers in providing direct healthcare to patients. Evaluates client outcomes and condition changes. 3. Communicates and documents teaching and follow-up care with patients. Documents patients’ understanding of plan/instructions. 4. Communicates pertinent patient information and findings to providers, associate nursing peers, and other caregivers in a timely manner. 5. Triages telephone inquiries, reviews lab results and diagnosis testing, and assures written patient notification of test results, missed appointments, and abnormal study follow-up when appropriate. Arranges referrals to ancillary services. 6. Demonstrates competency in office including testing, phlebotomy, and assists physician/midlevel provider with procedures. 7. Maintains and supervises the integrity of departmental logs. 8. Reviews and comprehends Department of Public Heath and Welfare information and recommendations for prophylaxis, treatment, and reporting of communicable diseases. Completes informational forms such as premarital and WIC. Recognizes signs and symptoms of child and domestic abuse and reports accurately. 9. Maintains stock of client education materials. Reviews new material available. Organizational Responsibilities 1. Follows hospital and departmental policies with special attention to safety, dress, attendance and punctuality, and display of ID badge. Subscribes to hospital’s mission statement, code of ethics, and standard of conduct. 2. Handles all work-related information in a confidential manner, as outlined in Confidentiality Policy B.91. Recognizes and respects each patient’s rights to privacy, and understands that this is protected by statue. Understands that looking up patient information not needed for job duties is prohibited and is grounds for immediate dismissal. 3. Treats customers with courtesy and compassion and responds to requests in a timely manner. 4. Works effectively with members of the team so that they meet constantly changing needs and deliver care that is customer oriented and cost effective. 5. Demonstrates initiative and creativity to continuously improve services, departmental and interdepartmental processes, and any other activities that affect quality. 6. Plans organizes and renders care for neonate, pediatric, adolescent, and geriatric patients within an assigned area 7. Performs work responsibilities while staying in compliance with all applicable laws, rules, and regulations. Understands and agrees to uphold the Hospital Compliance Plan. Patient Safety 1. When taking a telephone order, writes the order on the Doctor’s Orders, reads the order back to the MD and document as a TORB. 2. When taking a verbal order, repeats the order back to the MD prior to implementing the order and documents as a VORB. 3. Uses only accepted abbreviations when documenting in the medical record. 4. Uses two unique patient identifiers prior to treatment or patient transport. 5. Consistently uses sharps devices as designed to prevent injury. 6. Complies with Isolation Guidelines; wears appropriate personal protective equipment as required by specific patient precautions. 7. Consistently complies with CDC Handwashing Guidelines. Cleans hands before and after patient contact, or contact with patient environment. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED 1. Knowledge of nursing process, theories, and clinical expertise related to patient care, normally acquired through the completion of a nursing training program at an NLN accredited school of nursing. 2. Current registration in the Commonwealth of Massachusetts. 3. Interpersonal skills to interact with patients, families, and a multidisciplinary team of healthcare personnel to resolve complex problems. 4. Able to acquire, through training programs and continuing education, technical knowledge related to the area. WORKING CONDITIONS 1. Standard office environment. 2. Exposure to infectious diseases, chemicals, and other toxic agents. 3. Computer skills required. Pay Range: $32.24 - $55.29 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled
