Oversees the operation of one or more patient care business units or corporate programs. Requirements Nursing Unit Oversight: Bachelor's degree in Nursing required or combination of Bachelor's degree and Master's degree in Nursing. Other Clinical Areas: Minimum entry level degree for clinical area with preference for a Bachelor's degree (or higher) 7-10 years related experience Major Responsibilities Leadership Provides ethically based mission-driven leadership in area of assigned responsibility. Provides a sense of purpose for employees and motivates them to contribute to the achievement of business unit and organization goals. Is aware of personal strengths and weaknesses and seeks to improve personal performance. Relationship Management Cultivates; maintains and models positive working relationships based upon mutual respect; trust; and compassion. Fosters cooperation and collaboration in the workplace. Demonstrates openness to differing opinions and diverse background. Knows when and how to collaborate; compromise; or seek consensus. Manages conflict in a way that preserves dignity. Communicates honestly; diplomatically; and pro-actively. Demonstrates fairness in words and deeds. Holds staff accountable for productive and constructive co-worker relations and interdepartmental teamwork. Builds coalitions. Engenders loyalty. Patient Care Focus Passionately and visibly promotes and supports the organization's Service Excellence initiatives and its commitment to a patient care experience that is safe; high quality; and responsive to the needs of the patient. Establishes; maintains; and rewards the highest standards of service; safety; and quality in assigned area of responsibility. Models exceptional behaviors that advance these standards. Mediates competing interests in the service delivery process to craft solutions that enhance clinical outcomes and the patient care experience. Empowers employees to respond to service needs and issues for all patients; families; and other customers of the organization. Holds staff accountable for outcomes and behaviors related to service excellence and the overall patient care experience. Human Capital Management Selects the best possible talent in the labor market. Demonstrates consistent attention to staff satisfaction and retention. Facilitates the continuous learning and development of staff. Knows how to leverage employee strengths. Provides candid and supportive feedback on an ongoing basis. Crafts stretch learning opportunities for staff. Supports rotational assignments for high potential employees. Allows calculated risk-taking. Serves as coach and mentor as assigned. Takes personal accountability for managing human resource programs and initiatives. Recognizes and rewards employee contributions. Setting Goals & Standards/Process Management Establishes goals and standards that support system-wide or SBU strategies and objectives in order to drive superior clinical; financial; human resource; and customer service performance. Secures buy-in from colleagues outside immediate work area to foster teamwork and system-wide collaboration. Develops work plans with objectives; action steps; and measurable outcomes. Monitors performance indicators and makes real time strategic and operational adjustments. Keeps projects on track. Meets deadlines. Eliminates barriers. Communicates business expectations and operating results with staff. Accountability Fosters a culture in which all people take personal responsibility for decisions; behaviors; and results. Holds self and staff responsible for clinical; financial; and human resource outcomes. Enforces compliance with all regulatory requirements. Takes accountability for decisions; errors; and failures. Meets commitments despite obstacles; setbacks; and surprises. Escalates issues as necessary. Financial Acumen Understands the drivers of financial performance (physician referrals; market demand; capacity utilization; reimbursement; political landscape). Develops strategies and tactics that optimize revenue generation. Makes expense decisions that preserve financial stability. Balances long and short term business needs. Prioritizing and Delegating Regularly evaluates workload; priorities; and competing demands and adjusts allocation of time and resources to increase efficiency and effectiveness. Shares responsibility and authority with others. Leverages the strengths of self and others. Asks for help when needed. Provides clear direction to staff. Focuses on most critical needs. Is approachable when others need guidance or assistance. Constructive Thinking Analyzes problems systematically; logically; and deeply. Is creative and resourceful when developing and implementing solutions. Is open-minded during analysis; asks probing questions; thinks out of the box; able to discern patterns and connections. Can break down a problem into discrete components. Can transform ambiguity into a concrete action. Knows how to drill down to root causes of problems. Communication Articulates organizational messages by matching the communication to the audience. Publicly supports leadersh ip decisions regardless of personal perspective. Actively solicits input and feedback from others. Expresses ideas clearly. Responds constructively to criticism and concerns expressed by others. Keeps staff; peers; and manager informed. Can clarify complex issues into simple concepts. Change Management Understands the principles and psychology of change management. Establishes the systems; structures; and communication processes to support organizational change. Recognizes the impact of change on business processes and individual employee. Implements ways to alleviate anxiety and engender cooperation. Keeps employees informed of changes and outcomes. Exhibits a positive; can-do attitude. Helps people perform under pressure. Deals effectively and promptly with controversy. Motivating & Influencing Inspires staff enthusiasm as a way to motivate the highest possible performance. Builds support for organizational initiatives and business goals. Encourages staff to move in a desired direction. Builds collective commitment. Recognizes and rewards exceptional performance and special contributions. Celebrates successes. Managing Vision and Purpose Translates the organization's mission; vision; and values into actionable and achievable operational tactics. Inspires employee commitment and creates a sense of shared purpose. Can articulate the organization's strategic direction and business goals. Initiative Recognizes and acts upon opportunities. Confronts problems pro-actively and quickly. Acts decisively. Initiates improvements without being asked. Acts as a catalyst for change. Integrity Demonstrates honest and ethical behavior in all business and customer interactions. Maintains patient and employee confidentiality. Models fair and honest behavior in the workplace. Keeps commitments. Represents the organization in a professional manner. Learning Capacity Eagerly and continuously seeks new knowledge; skills; experiences; and responsibilities in order to improve personal performance. Knows how to transform and apply theoretical and experiential learning in the workplace. Is energized by business challenges; paradoxes; uncertain conditions; experimentation. Is fascinated by the unknown and what is possible. Sees ambiguity as a learning adventure. Learns from failure. Adapts to new circumstances by learning quickly. Is curious about many things and has varied personal and professional interests. Committed to lifelong personal development. Technical Competencies Possesses the technical knowledge and skills needed to perform the unique job responsibilities as defined in the attached addendum.
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. At BIDMC, our nursing mission is to care with compassion, advance the art & science of nursing, and advocate for the health of patients, families, and communities. The Clinical Nurse II provides high‑quality, direct patient care in a fast‑paced office‑based urgent care setting. Using the nursing process as the foundation for practice, this role supports patients with acute and episodic care needs while working closely with an interdisciplinary care team. Additional Preferred Qualifications Rapid assessment skills Epic experience preferred 1-year emergency department experience preferred ACLS certification preferred Schedule: Rotating every other weekend Monday-Friday 9a-7p Saturday-Sunday 9a-5p. Job Description: What You’ll Do Provide direct nursing care to patients and families in an urgent care setting Use the nursing process to assess, plan, implement, and evaluate care Deliver safe, timely, and patient‑centered care Collaborate with providers and clinical team members Follow evidence‑based practice, safety standards, and clinical protocols Support quality improvement and excellent patient experiences Training & Support Training, evaluation, and competency validation are overseen by a Nurse Leader Ongoing support to ensure clinical confidence and professional growth Why BIDMC? Mission‑driven, patient‑centered care environment Strong nursing leadership and professional support Opportunity to make a meaningful impact in the community Required Qualifications: Graduate from an accredited Nursing Program required. License Registered Nurse required. American Heart Association - Basic Life Support Certification 1-3 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications: Experience in a teaching hospital and specialty area expertise Pay Range: $37.00 - $95.74 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled
Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, you’ll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families. Why Join Us Magnet®-recognized hospital known for nursing excellence and quality care Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment Career growth and leadership development opportunities across Beth Israel Lahey Health Free onsite parking Strong sense of community and teamwork where your contributions are recognized State-of-the-art facilities and advanced technology to support exceptional care Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland Prepares patients for clinical procedures and performs continuous critical care assessment of patients. Assists with procedures and equipment. Aids the Physician in diagnostic evaluation and treatment. Provides shared call coverage for 24/7 Cath Lab. Requirements Recent Cardiac Cath Lab experience preferred. Candidates without CCL experience, 2+ years ICU / PCU / ED required. May consider recent cardiac telemetry / post cardiac cath care experience and can demonstrate critical thinking skills. Graduate from accredited RN Program. BSN preferred. RN license ‑ NH or other Compact State ACLS and BLS required upon hire Major Responsibilities Positions and immobilizes patient on examining table following specified protocols. Continuous assessment of patient hemodynamics. Performs conscious sedation. Mix and maintain IV/IC infusion and bolus. Alerts Physician to changes in patient responses. Assists Physician in interventional procedures. Recovery of patient to Phase Acts as a liaison between family, patient and Physician. Performs procedures to include non‑sterile, dressing changes and maintaining aseptic technique. Performs all duties of staff RN as appropriate.
Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, you’ll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families. Why Join Us Magnet®-recognized hospital known for nursing excellence and quality care Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment Career growth and leadership development opportunities across Beth Israel Lahey Health Free onsite parking Strong sense of community and teamwork where your contributions are recognized State-of-the-art facilities and advanced technology to support exceptional care Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland This RN is an integral part of the Cancer Center team, providing professional nursing care in our state of the art Cancer Center. Assist throughout the center in a variety of ways to provide high quality care to our population of both hematology & oncology patients. Job duties may include all of the following: performing assessments, telephone triage, administering injections, infusion treatments or chemotherapy as assigned. Plans & coordinates care with the primary physicians & other disciplines. Provides professional nursing care within assigned unit. Coordinates care planning with other disciplines. Requirements Registered Nurse - NH or other Compact State 0 - 6 months direct related experience BCLS certified - for selected nursing positions within 30 days BSN preferred Learn more about Nursing at Exeter here: Nursing at Exeter
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Medical Assistant provides high quality, direct patient care in a team-based model to our BILH Primary Care-Mt. Auburn patients and supports smooth and efficient administrative and clinical practice operations. The Medical Assistant has the ability to work with people from different backgrounds and respects the beliefs of all patients and team members. Reports to the Practice Manager. Job Description: Essential Responsibilities including but not limited to: 1. Through relationship development and care team coordination, contributes to the BILH Primary Care-Mt. Auburn patient, practice, and organizational goals. Develops long term empathetic relationships with patients, families and colleagues to contribute to patient care. 2. Assists patient over the course of their visit: facilitates timely flow and informs patient and provider of any delay in a timely manner, engages with patient on visit reason, updates medication and allergy lists, reviews screening questions (i.e. PHQ-9), acts as liaison between patient and practice staff to ensure optimal flow and service delivery. 3. Communicates clearly with patient and team: provides hand-off to provider entering the exam room (e.g., reason for the visit, abnormal vitals, patient stories). 4. Performs medical assisting duties under proper supervision, which may include, but are not limited to: obtaining accurate vital signs, height, and weight measurements, performing EKGs, point of care testing, phlebotomy, administering immunizations (certified MAs only), and assisting during routine procedures. 5. Essential to Population Health efforts by leading conversations to meet quality and population health goals through outreach and health coaching. Monitors practice activity, both electronically and in person. Identifies, addresses, and conducts outreach to patients with health maintenance or chronic disease management needs. Assists with related data gathering and basic health coaching. 6. Monitors, orders, and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked, and within expiration dates. Adheres to control standards. Maintains an unobstructed area for patient access. 7. Works within the electronic health record system (EHR) to queue prescription renewals and add new medications for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services, or appointments in the EHR. Accurately documents tasks performed during the visit as they are completed to ensure proper billing. 8. Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Verifies patient insurance, including prior authorizations, referrals and pre-certifications. 9. Identifies OSHA compliance issues. Ensures patient safety practices to prevent/eliminate risk of patient harm. Promptly reports adverse patient events and near misses. Ensures that Patient Health Information(PHI) is only used for purposes of patient TPO (treatment, payment, and operations). (essential) Required Qualifications: 1. High School diploma or GED required. Bachelor's degree in Health Science preferred. 2. License Medical Assistant Certificate preferred., or Registration Certified Nursing Assistant preferred., or Certificate 1 EMT Basic License preferred., or Certificate 2 Phlebotomy Certificate preferred. 3. 0-1 years related work experience required. 4. Demonstrated Medical Assistant (MA) competencies within one year of hire. 5. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications: 1. Certified Medical Assistant Competencies: 1. Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. 2. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. 3. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. 4. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. 5. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. 7. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. 8. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 - over. Social/Environmental Requirements: 1. Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work. 2. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week. 3. Potential exposure to adverse environmental conditions o Daily: Protective equipment required(Respirator,earplugs,mask,gloves,eyewear etc), Potential exposure to infectious diseases and/or airborne pathogens, Potential exposure to infectious diseases and/or bloodborne pathogens. 4. Health Care Status: HCW1: Regular, day-to-day contact; both face-to-face and hands-on (having close contact within three feet for at least five minutes). Examples: physicians, clinical nurses, phlebotomist, medical assistants, PFT tech, and x-ray tech.- Health Care Worker Status may vary by department Sensory Requirements: Close work (paperwork, visual examination), Color vision/perception, Visual clarity
