ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/ PURPOSE Under close supervision of nursing leadership, supports provider practice by assisting with direct patient care duties, including patient call backs and refill request. May perform diagnostic testing, maintain supply inventory levels, and clean and maintain medical equipment. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Rooms patients, takes and documents vital signs and prepares patients for provider exam. Administers medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing. Performs diagnostic testing such as EKGs, audiograms, typanograms, spirometry, and visual screenings as instructed and documents in EPIC EMR. Responsible for reviewing both Provider refill in basket and assisting with daily medication refill request using the ARC refill protocol. Responsible for reviewing EPIC triage call in basket for any callbacks. Responsible for reviewing result note in basket and calling /informing patients of normal lab results. Ensures rooms are properly stocked and supplies are current and within expiration dates. Cleans patient rooms as needed, including proper handling of dirty laundry. Ensures laundry cart is stocked with fresh linens on a daily basis. Follows directions given by nursing team leader or supervisor. Follows clinic protocols. Provides patients with educational materials as directed. Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Works holiday shift(s) as required by Company policy. OTHER DUTIES AND RESPONSIBILITIES May be responsible for answering incoming phone calls coming into nursing triage, which include the following: Determines if the call is low acuity or high acuity by demonstrating strong listening skills. If able to assist patient in a non-clinical situation, will continue the call. Forwards to the appropriate clinical staff member on duty if the call requires any clinical intervention. Responsible for (but not limited to): ADD symptoms/Questions, Medication Refill requests, Referral questions, request for copies of lab or immunization records, request for lab releasing to my chart, lab results if sign off by provider, general calls from pharmacies and medication not covered by their insurance. Utilizes the smart phrases when taking any phone messages and routing directly to the provider. Posts patient test results through patient’s mychart portal. Refills medication following the ARC refill protocols. May assist providers with procedures by setting up equipment, assisting with patient preparation, and cleaning and storing equipment after exam. Obtains applicable consents and completes all necessary documentation in EPIC EMR. May maintain equipment (autoclaves, sterilizes, washes speculums, checks expiration dates, etc). Performs other duties within the scope of the unlicensed personnel as assigned. QUALIFICATIONS Education and Experience Required: High school diploma or equivalent. Required to meet one of the following: Medical Assistant experience, or CNA/EMT/PCT(or other comparable experience) providing direct patient care, beyond Activities of Daily Living, including experience taking manual vitals and giving medications and/or injections, or Graduate of a medical assistant program. Preferred: Six (6) months or more experience as a Medical Assistant. Certificate/License Medical Assistant certification preferred. Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card or within 60 days of hire required. Knowledge, Skills and Abilities Ability to administer medications & injections within scope of position within 90 days of hire. Knowledge of medical terminology. Excellent organizational skills. Excellent phone listening skills. Ability to multi-task in a fast-paced environment and manage competing priorities. Excellent customer service skills. Excellent verbal and written communication skills. Excellent interpersonal & problem solving skills. Ability to work in a team environment. Excellent computer and keyboarding skills, including familiarity with Windows. Ability to engage others, listen and adapt response to meet others’ needs. Ability to align own actions with those of other team members committed to common goals. Excellent computer and keyboarding skills, including familiarity with Windows. Ability to manage competing priorities. Ability to perform job duties in a professional manner at all times. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Work Schedule: Monday- Thursday 7:30AM- 5PM
ABOUT AUSTIN REGIONAL CLINIC Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/ . RESPONSIBILITIES: Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers. Refills medication following the ARC refill protocols. Accurately and completely rooms patients, takes and documents vital signs, prepares patients for provider exam Follows clinic protocols and directions given by nursing team leader or supervisor. Performs diagnostic testing including but not limited to EKGs, audiograms, tympanograms, spirometry, and visual screenings with reporting and documentation as appropriate. Monitors inventory of medical and/or office supplies and equipment, ensuring units and/or rooms are properly stocked and supplies are current and not expired. Orders supplies as needed. Responsible for reviewing both Provider refill in basket and assisting with daily medication refill request using the ARC refill protocol. Responsible for reviewing EPIC triage call in basket for any callbacks. Cleans patient rooms as needed, including proper handling of dirty laundry. Ensures laundry cart is stocked with fresh linens on a daily basis. May assist providers with sigmoidoscopy exams and cardiac stress testing by setting up equipment, assisting with patient preparation, and cleaning and storing equipment after exam. Reports and documents appropriately. Maintains equipment (autoclaves, sterilizes, washes speculums, checks expiration dates, etc.) Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Works holiday shift(s) as required by Company policy. LVN: Administers medications and injections. Provides direct nursing care to patients and distributes medications and treatments under physician order according to accepted standards of care. Teaches and counsels patients and families concerning heath assessment and care including prevention of disease and health maintenance. May provide vaccine management including ordering and monitoring vaccine usage/wastage, facilitating the maintenance of the vaccines, participating in educational opportunities, utilizing the Texas Vaccine for Children Provider Manual, and completing reportable documentation as recommended by Texas Department of State Health Services. May facilitate the implementation, monitoring and evaluation of the immunization program. Calls patients and informs of lab results. Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers. Accurately and completely performs patient follow-up activities including laboratory results and diagnostics, appointments, referrals, medications, and call backs. Participates in the orientation of new employees. Staff Medical Assistant: Provides patients with educational materials as directed. Administers medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing. Responsible for reviewing result note in basket and calling /informing patients of normal lab results. Reviews provider instructions regarding abnormal results. QUALIFICATIONS: LVN: Education: High school diploma or equivalent. Graduation from an accredited school of vocational nursing. Experience: Previous experience in an ambulatory or acute care setting preferred. Required Certificate/License: Current licensure as a Licensed Vocational Nurse (LVN) in the State of Texas and current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card required. Will be required to maintain a current vocational nursing license and CPR certification during employment. Knowledge, Skills and Abilities: ● Ability to engage others, listen and adapt response to meet others’ needs. ● Ability to align own actions with those of other team members committed to common goals. ● Excellent computer and keyboarding skills, including familiarity with Windows. ● Excellent verbal and written communication skills. ● Ability to manage competing priorities. ● Ability to perform job duties in a professional manner at all times. ● Ability to understand, recall, and communicate, factual information. ● Ability to understand, recall, and apply oral and/or written instructions or other information. ● Ability to organize thoughts and ideas into understandable terminology. ● Ability to apply common sense in performing job. ● Knowledge of all activities associated with the delivery of quality nursing practices and duties assigned to this role ● Skill in nursing practices within the scope of responsibilities assigned to this role ● Skill in organization and efficiency ● Excellent customer service skills. ● Excellent interpersonal & problem solving skills. ● Ability to manage multiple nursing activities simultaneously with frequent interruptions in a fast –paced environment ● Ability to have excellent attention to detail. Staff Medical Assistant: Required: High school diploma or equivalent. Required to meet one of the following: Medical Assistant experience, or CNA/EMT/PCT(or other comparable experience) providing direct patient care, beyond Activities of Daily Living, including experience taking manual vitals and giving medications and/or injections, or Graduate of a medical assistant program. Preferred: Six (6) months or more experience as a Medical Assistant. Knowledge, Skills and Abilities Ability to administer medications & injections within scope of position within 90 days of hire. Knowledge of medical terminology. Excellent organizational skills. Excellent phone listening skills. Ability to multi-task in a fast-paced environment and manage competing priorities. Excellent customer service skills. Excellent verbal and written communication skills. Excellent interpersonal & problem solving skills. Ability to work in a team environment. Excellent computer and keyboarding skills, including familiarity with Windows. Ability to engage others, listen and adapt response to meet others’ needs. Ability to align own actions with those of other team members committed to common goals. Excellent computer and keyboarding skills, including familiarity with Windows. Ability to manage competing priorities. Ability to perform job duties in a professional manner at all times. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Certificate/License Medical Assistant certification preferred. Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card or within 60 days of hire required. Work Schedule: Monday - Friday 8:00-5:00
ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/ PURPOSE: Responsible for providing leadership to nursing staff, ensuring quality medical care by nursing staff, ensuring availability of medical supplies in the delivery of services, and managing change. Duties include coaching, motivating, staffing, evaluating, training, and developing clinical employees. Works closely with Clinic Manager, management team, physicians, staff, and patients assuring satisfaction and efficiency. Serves as a resource for nursing staff and assists with direct patient care as needed. Carries out all duties while maintaining compliance, confidentiality, and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS: Clinical Leadership/Competence Ensures patient safety, quality care, and customer satisfaction. Demonstrates best practices and quality care. Collaborates with the physicians to ensure the staff is meeting their expectations and customer satisfaction is achieved. Provides adequate resources to ensure that the clinical staff have requisite clinical competencies to perform their jobs. Maintains personal competencies for all specialties in assigned clinic. Communicates changes and important information to the staff. Works efficiently with all departments to promote teamwork within the organization. Attends Nursing Ops regularly or sends clinic representation to every meeting, and participates on sub-committees as needed. Staff Management Provides supervision to nursing and clinical staff. Directs, guides, teaches and counsels staff. Meets staffing requirements as determined by the clinic management team, in a manner that effectively and efficiently meets the needs of the providers and patients. Expected to regularly participate in direct patient care to meet the needs of the providers and patients. Builds communication and teamwork by holding regularly scheduled staff meetings to communicate clinic and/ or organizational information. Delegates effectively to share responsibilities with others. Considers the education, training, skill, competence, and physical and emotional abilities when delegating to clinical staff. Remains knowledgeable concerning policies and procedures, and implements them in their decision making. Maintains records of attendance, on-going evaluation, time off requests, and counseling. Interviews prospective employees and communicates with Human Resources throughout the hiring process. Works with Staff Development to coordinate new hire training for new employees. Coordinates on-site training for new and existing staff members. Vision Development Promotes the organization’s values as demonstrated through personal actions and conduct. Participates with management team in developing and working towards individual clinic goals. Role models and communicates organizational goals and values for the staff. Quality Assurance Measures performance by using established standards and tools to evaluate clinical and operational performance of nursing staff. Evaluates performance and provides regular feedback to the staff. Coordinates with the Clinic Manager and Human Resources to provide and document counseling or discipline, as appropriate. Financial Management Collaborates with the Clinic Manager to participate in formulating the clinic's financial decisions, annual budget, and business plan. Anticipates and manages costs effectively and efficiently. Promotes customer satisfaction through efficient processes and employee pride, contributing to overall organizational financial success. OTHER DUTIES AND RESPONSIBILITIES: Involvement in organizational development through meeting attendance and committee involvement. Attends ongoing organizational leadership training to improve leadership and supervisory skills. Assumes responsibility for the Clinic operations in the absence of the Clinic Manager as designated. Performs other duties as assigned. MINIMUM QUALIFICATIONS: Education: Graduate of accredited nursing school. Experience: At least two (2) years of nursing experience. Supervisory or lead experience preferred. Knowledge, Skills, and Abilities: Ability to provide excellent customer service. Strong nursing skills and ability to serve as a resource to staff. Ability to analyze problems, make decisions, and manage conflict. Strong communication and interpersonal skills. Certificate/License: Licensed Registered Nurse in the State of Texas. Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card.
ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/ PURPOSE Under close supervision of nursing leadership, supports provider practice by assisting with direct patient care duties, including patient call backs and refill request. May perform diagnostic testing, maintain supply inventory levels, and clean and maintain medical equipment. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Rooms patients, takes and documents vital signs and prepares patients for provider exam. Administers medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing. Performs diagnostic testing such as EKGs, audiograms, typanograms, spirometry, and visual screenings as instructed and documents in EPIC EMR. Responsible for reviewing both Provider refill in basket and assisting with daily medication refill request using the ARC refill protocol. Responsible for reviewing EPIC triage call in basket for any callbacks. Responsible for reviewing result note in basket and calling /informing patients of normal lab results. Ensures rooms are properly stocked and supplies are current and within expiration dates. Cleans patient rooms as needed, including proper handling of dirty laundry. Ensures laundry cart is stocked with fresh linens on a daily basis. Follows directions given by nursing team leader or supervisor. Follows clinic protocols. Provides patients with educational materials as directed. Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Works holiday shift(s) as required by Company policy. OTHER DUTIES AND RESPONSIBILITIES May be responsible for answering incoming phone calls coming into nursing triage, which include the following: Determines if the call is low acuity or high acuity by demonstrating strong listening skills. If able to assist patient in a non-clinical situation, will continue the call. Forwards to the appropriate clinical staff member on duty if the call requires any clinical intervention. Responsible for (but not limited to): ADD symptoms/Questions, Medication Refill requests, Referral questions, request for copies of lab or immunization records, request for lab releasing to my chart, lab results if sign off by provider, general calls from pharmacies and medication not covered by their insurance. Utilizes the smart phrases when taking any phone messages and routing directly to the provider. Posts patient test results through patient’s mychart portal. Refills medication following the ARC refill protocols. May assist providers with procedures by setting up equipment, assisting with patient preparation, and cleaning and storing equipment after exam. Obtains applicable consents and completes all necessary documentation in EPIC EMR. May maintain equipment (autoclaves, sterilizes, washes speculums, checks expiration dates, etc). Performs other duties within the scope of the unlicensed personnel as assigned. QUALIFICATIONS Education and Experience Required: High school diploma or equivalent. Required to meet one of the following: Medical Assistant experience, or CNA/EMT/PCT(or other comparable experience) providing direct patient care, beyond Activities of Daily Living, including experience taking manual vitals and giving medications and/or injections, or Graduate of a medical assistant program. Preferred: Six (6) months or more experience as a Medical Assistant. Certificate/License Medical Assistant certification preferred. Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card or within 60 days of hire required. Knowledge, Skills and Abilities Ability to administer medications & injections within scope of position within 90 days of hire. Knowledge of medical terminology. Excellent organizational skills. Excellent phone listening skills. Ability to multi-task in a fast-paced environment and manage competing priorities. Excellent customer service skills. Excellent verbal and written communication skills. Excellent interpersonal & problem solving skills. Ability to work in a team environment. Excellent computer and keyboarding skills, including familiarity with Windows. Ability to engage others, listen and adapt response to meet others’ needs. Ability to align own actions with those of other team members committed to common goals. Excellent computer and keyboarding skills, including familiarity with Windows. Ability to manage competing priorities. Ability to perform job duties in a professional manner at all times. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Work Schedule: Monday - Friday 8AM - 5PM.
ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/ PURPOSE Under close supervision of nursing leadership, supports provider practice by assisting with direct patient care duties, including patient call backs and refill request. May perform diagnostic testing, maintain supply inventory levels, and clean and maintain medical equipment. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Rooms patients, takes and documents vital signs and prepares patients for provider exam. Administers medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing. Performs diagnostic testing such as EKGs, audiograms, typanograms, spirometry, and visual screenings as instructed and documents in EPIC EMR. Responsible for reviewing both Provider refill in basket and assisting with daily medication refill request using the ARC refill protocol. Responsible for reviewing EPIC triage call in basket for any callbacks. Responsible for reviewing result note in basket and calling /informing patients of normal lab results. Ensures rooms are properly stocked and supplies are current and within expiration dates. Cleans patient rooms as needed, including proper handling of dirty laundry. Ensures laundry cart is stocked with fresh linens on a daily basis. Follows directions given by nursing team leader or supervisor. Follows clinic protocols. Provides patients with educational materials as directed. Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Works holiday shift(s) as required by Company policy. OTHER DUTIES AND RESPONSIBILITIES May be responsible for answering incoming phone calls coming into nursing triage, which include the following: Determines if the call is low acuity or high acuity by demonstrating strong listening skills. If able to assist patient in a non-clinical situation, will continue the call. Forwards to the appropriate clinical staff member on duty if the call requires any clinical intervention. Responsible for (but not limited to): ADD symptoms/Questions, Medication Refill requests, Referral questions, request for copies of lab or immunization records, request for lab releasing to my chart, lab results if sign off by provider, general calls from pharmacies and medication not covered by their insurance. Utilizes the smart phrases when taking any phone messages and routing directly to the provider. Posts patient test results through patient’s mychart portal. Refills medication following the ARC refill protocols. May assist providers with procedures by setting up equipment, assisting with patient preparation, and cleaning and storing equipment after exam. Obtains applicable consents and completes all necessary documentation in EPIC EMR. May maintain equipment (autoclaves, sterilizes, washes speculums, checks expiration dates, etc). Performs other duties within the scope of the unlicensed personnel as assigned. QUALIFICATIONS Education and Experience Required: High school diploma or equivalent. Required to meet one of the following: Medical Assistant experience, or CNA/EMT/PCT(or other comparable experience) providing direct patient care, beyond Activities of Daily Living, including experience taking manual vitals and giving medications and/or injections, or Graduate of a medical assistant program. Preferred: Six (6) months or more experience as a Medical Assistant. Certificate/License Medical Assistant certification preferred. Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card. Knowledge, Skills and Abilities Ability to administer medications & injections within scope of position within 90 days of hire. Knowledge of medical terminology. Excellent organizational skills. Excellent phone listening skills. Ability to multi-task in a fast-paced environment and manage competing priorities. Excellent customer service skills. Excellent verbal and written communication skills. Excellent interpersonal & problem solving skills. Ability to work in a team environment. Excellent computer and keyboarding skills, including familiarity with Windows. Ability to engage others, listen and adapt response to meet others’ needs. Ability to align own actions with those of other team members committed to common goals. Excellent computer and keyboarding skills, including familiarity with Windows. Ability to manage competing priorities. Ability to perform job duties in a professional manner at all times. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Work Schedule: Monday - Friday, 7:30AM - 5PM
