NP Full-time
HealthPartners

Home-Based Medicine Care Coordinator/Nurse Practitioner

Job Description HealthPartners is looking for a Certified Adult/Geriatric or Family Nurse Practitioner to join our Home-Based Medicine Team. Being a part of our team means you will have an impact on the care that our patients receive every day. As a Home-Based Medicine Nurse Practitioner/Care Coordinator, you will be part of the largest multi-specialty care system in the Twin Cities. This position will provide both telehealth and fieldwork with seeing patients in their homes. Local travel required. This individual will provide the primary health care for patients at home. Provide care coordination to achieve patient centered, high quality and cost-effective care across the continuum Provide nursing leadership in defining and achieving program goals in a changing healthcare environment Utilizes principals of quality of life, maintenance of optimal function and the patient’s advanced directives in developing plan of care Supportive, patient-centered practice MN RN and APRN licensure required along with prescriptive authority Home Based Medicine experience (NP or RN) preferred Must be able to provide own transportation for local travel. You will be joining a team that is supportive and respectful of one another and deeply committed to the mission of HealthPartners. Here, you’ll become a partner for good, helping to improve the health and well-being of our patients, members and community. Our commitment to excellence, compassion, partnership and integrity is behind everything we do. It’s the type of work that makes a difference, the kind of work you can be proud of. We hope you’ll join us. Work Schedule 8am – 5:00 pm Benefits HealthPartners benefit offerings (for 0.5 FTE or greater) include medical insurance, dental insurance, 401k with company contribution and match, 457(b) with company contribution, life insurance, AD&D insurance, disability insurance, malpractice insurance for work done on behalf of HealthPartners as well as a CME reimbursement account. Our clinician well-being program provides a wealth of information, tools, and resources tailored to meet the unique needs of our health care professionals, including physicians, advanced practice clinicians (APCs) and dentists. HealthPartners is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. To Apply For additional information, please contact Judy Brown, Sr. Physician and APC Recruiter, judith.k.brown@HealthPartners.com . For immediate consideration, please apply online. About Us At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed To Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
NP Urgent Care Full-time
HealthPartners

Nurse Practitioner/Physician Assistant, Riverway Urgent Care Clinics (0.25 FTE)

Job Description Nurse Practitioner/Physician Assistant, HealthPartners Riverway (0.25 FTE) HealthPartners Riverway is looking for a Nurse Practitioner or Physician Assistant to join our Urgent Care team at our Riverway Clinic. Being a part of our team means you will have an impact on the care that our patients receive every day. As a Nurse Practitioner and/or Physician Assistant, you will be part of the largest multi-specialty care system in the Twin Cities. The position requires a current unrestricted medical license as a Nurse Practitioner or Physician Assistant. Experience preferred. You will be joining a team that is supportive and respectful of one another and deeply committed to the mission of HealthPartners. Here, you’ll become a partner for good, helping to improve the health and well-being of our patients, members and community. Our commitment to excellence, compassion, partnership and integrity is behind everything we do. It’s the type of work that makes a difference, the kind of work you can be proud of. We hope you’ll join us. Work Schedule Every other weekend. Benefits HealthPartners benefit offerings (for 0.50 FTE or greater) include medical insurance, dental insurance, 401k with company contribution and match, paid time off, life insurance, AD&D insurance, disability insurance, malpractice insurance for work done on behalf of HealthPartners as well as a CEU reimbursement account. Our clinician well-being program provides a wealth of information, tools, and resources tailored to meet the unique needs of our health care professionals, including physicians, advanced practice clinicians (APCs) and dentists. HealthPartners is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. In addition to a competitive wage, Advance Practice Clinicians have the opportunity to earn additional compensation based upon their wRVU production. Neighborhood Our Elk River clinic is located under an hour from the heart of the Twin Cities. Elk River offers plenty to do, such as Woodland Trails Regional Park, Bailey Point Nature Preserve, Pinewood Golf Club and Orono Park, which is located right on the shores of Lake Orono. Every summer, the city gets together for Elk River Fest, including family-friendly entertainment along the Mississippi River To Apply For more information about the position or to apply, please contact Holly Pietruszewski, Physician and APC Recruiter at Holly.A.Pietruszewski@HealthPartners.com . For immediate consideration, please apply online. About Us At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed To Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
NP Urgent Care Full-time
HealthPartners

Nurse Practitioner/Physician Assistant, Riverway Urgent Care Clinics (0.5063 FTE)

Job Description Nurse Practitioner/Physician Assistant, HealthPartners Riverway (0.5063 FTE) HealthPartners Riverway is looking for a Nurse Practitioner or Physician Assistant to join our Urgent Care team at our Riverway Clinics. Being a part of our team means you will have an impact on the care that our patients receive every day. As a Nurse Practitioner and/or Physician Assistant, you will be part of the largest multi-specialty care system in the Twin Cities. The position requires a current unrestricted medical license as a Nurse Practitioner or Physician Assistant. Experience preferred. You will be joining a team that is supportive and respectful of one another and deeply committed to the mission of HealthPartners. Here, you’ll become a partner for good, helping to improve the health and well-being of our patients, members and community. Our commitment to excellence, compassion, partnership and integrity is behind everything we do. It’s the type of work that makes a difference, the kind of work you can be proud of. We hope you’ll join us. Work Schedule Some weekdays at the Anoka Clinic and every other weekend at the Elk River Clinic. Benefits HealthPartners benefit offerings (for 0.50 FTE or greater) include medical insurance, dental insurance, 401k with company contribution and match, paid time off, life insurance, AD&D insurance, disability insurance, malpractice insurance for work done on behalf of HealthPartners as well as a CEU reimbursement account. Our clinician well-being program provides a wealth of information, tools, and resources tailored to meet the unique needs of our health care professionals, including physicians, advanced practice clinicians (APCs) and dentists. HealthPartners is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. In addition to a competitive wage, Advance Practice Clinicians have the opportunity to earn additional compensation based upon their wRVU production. Neighborhood Our Elk River clinic is located under an hour from the heart of the Twin Cities. Elk River offers plenty to do, such as Woodland Trails Regional Park, Bailey Point Nature Preserve, Pinewood Golf Club and Orono Park, which is located right on the shores of Lake Orono. Every summer, the city gets together for Elk River Fest, including family-friendly entertainment along the Mississippi River. Anoka’s historic downtown boasts a wide array of eclectic shops, a large variety of restaurants, dessert shops, and both a brewery and wine bar. Surrounding downtown is a beautiful city park system and trails. At the confluence of the Rum and Mississippi rivers, Peninsula Point Park connects the walking and biking trail system throughout the city, and the Anoka Nature Preserve at the north end of the city is a 200-acre natural area. With plenty of pickleball and tennis courts, 30 parks, and a beautiful golf course next door, there’s something for everyone in Anoka. To Apply For more information about the position or to apply, please contact Holly Pietruszewski, Physician and APC Recruiter at Holly.A.Pietruszewski@HealthPartners.com . For immediate consideration, please apply online. About Us At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed To Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
HealthPartners

RN Clinic Care Delivery Supervisor

Job Description HealthPartners is hiring a Care Delivery Supervisor at the St. Paul Como Clinic. The Care Delivery Supervisor provides leadership, direction, organization and administration of daily clinic operations in the patient care and ancillary services areas. This position works in collaboration with the Business Systems Supervisor. Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Accountabilities Responsible for the supervision of staff, including having the authority to hire, transfer, lay off, promote, discipline and discharge, train, reward and review performance of employees. Ensures compliance to organizational and departmental policies and procedures. Patient Service: Acts as an effective, consistent role model of Service Excellence; exemplifying courtesy, compassion, and responsiveness to all customers. Demonstrates that the patient is put first at every opportunity. Talks “service” routinely in order to reinforce a service orientation mind-set. Looks for instances of missed opportunities in which employees could have better met customer needs; constructively brings such to their attention and coaches on ways to improve. Identifies training and staff development needs for employees as related to service skills. Holds self and employees accountable for meeting high standards of service toward all customers. Understands and accepts the philosophy that customer complaints and feedback are gifts to our organization. Actively listens to patients/member/families who have concerns about their care of service, seeking to understand each situation through the eyes of the patient. Documents such concerns and ensures that appropriate investigation and responses occur. Identifies trends affecting patient satisfaction, and works with the local clinic or the larger HPMG and Clinics to resolve such trends. Works with staff and other supervisors to identify opportunities to improve patient satisfaction Includes patient satisfaction discussion at staff meetings, reviewing patient feedback with staff and setting improvement priorities. Cooperates and collaborates with the HPMG and Clinics leadership regarding the rollout of service excellence initiatives. Quality and Data: Works in collaboration with other clinic supervisors, providers, front-line staff and organizational departments to design, implement and evaluate care delivery initiatives. Uses quality management tools and measurements to monitor standards, processes, and outcomes of care. Works in collaboration with other clinic supervisors, providers, front-line staff and organizational departments to review and interpret quality management data feedback and then make appropriate changes to improve outcomes of care. Facilitates meetings in the clinic to gather input and provide feedback to other clinic supervisors, providers and front-line staff regarding care initiatives and outcomes of care. Actively participates in the creation, update and ongoing testing of business continuity and disaster recovery planning and preparation. Financial: Plans, develops and monitors the budget for their area of responsibility Works collaboratively with the Manager, Chief of Professional Services and other supervisors to ensure optimal revenue capture Authorizes expenditures for their area of responsibility. Acts as a responsible steward of resources including time, materials, supplies andproperty. Job Functions Specific to this Position: Medical supplies Medical equipment Sterilization processes Ancillary staff services/staff Local 113 expert Other jobs as assigned Required Qualifications Graduate of a Bachelor of Sciences or Arts degree program or health related field Or six years of full time clinical nursing experience. Current RN licensure in Minnesota Current RN licensure in Wisconsin within two months of hire Two (2) years of staff supervisory experience Two (2) years of leadership/management experience with a health care team Demonstrated organizational skills Demonstrated problem solving skills Demonstrated effective project management skills Ability to manage resources and staff with budget requirements Strong written and oral communication skills Strong analytical skills Basic computer knowledge and ability Customer service experience with demonstrated strength in communication skills in dealing with patient/public contacts Ability to lead, mentor and motivate employees. About Us At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed To Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
RN Urgent Care Full-time
HealthPartners

Registered Nurse Urgent Care

JOB DESCRIPTION HealthPartners is hiring for a RN working in the Urgent Care department out of our St. Paul Como Clinic Urgent Care: Minimum 1 year recent acute care experience in ambulatory or inpatient settings. Complete competencies in IV administration, catheterization and triage within 6 months of start QUALIFICATIONS: REQUIRED: Graduate of an accredited school of nursing Current RN licensure in Minnesota Current RN licensure in Wisconsin within two months of hire Current BLS certification for health professionals through the American Heart Association or Red Cross required and maintained. On-line BLS certification is not acceptable Strongly demonstrated written and oral communication skills PREFERRED: O ne year full time employment as an RN PHYSICAL REQUIREMENTS: Ability to sit or stand for prolonged periods at a time. Must possess speech, hearing and sight skills to perform the functions of the position. Manual dexterity required. Must be able to speak, read and write English proficiently. Proficiency in other languages may be required . Some positions may have lifting requirements. POSITION PURPOSE: Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective multidisciplinary care team members. Effectively provides high quality service to both internal and external customers Provides comprehensive assessments to establish and evaluate a plan of care and address changes in a patient’s condition. Delegates nursing tasks when appropriate and provides supervision and monitoring of function or activity Creates and implements dynamic teaching plans based upon identified patient need Acts as a resource for other staff ACCOUNTABILITIES: Nursing Process: Definition Nursing assessment is accomplished through interviewing, observation, and/or nursing procedures. Problem identification defines the impact of health problems affecting individuals and families. Registered nurses distinguish between normal and abnormal findings in order to identify patient capabilities and limitations. Planning is the process of making decisions and setting goals which are mutually acceptable to the nurse and all pertinent others. Implementation is the process of providing comprehensive nursing care. Evaluation includes assessment and reassessment of the patient’s progress toward goal achievement. Nursing Care: Performance is up to standard when: Demonstrates clinical competence in using the nursing process to provide care to patients and their families. Implements established Nursing Policies and Procedures and Standing Orders. Provides emotional, intellectual and psychological support to patients and their families. Documentation: Documents accurately and completely and keeps record regarding clinical practice. Consultation / Collaboration: Shares information with other members of the health care team. Makes appropriate patient referrals. Uses interdisciplinary resources to enhance own clinical decision making Provides continuity among home, office, inpatient setting and community. Uses appropriate systems, automated or manual, to obtain patient information or schedule appointments. Definition: Care Coordination: Care Coordination is the ongoing support of patients and their families over time as they navigate care and relationships. It assists patients/families to optimally manage their health care, respect their culture and values and helps to identify individual needs, health goals and treatment preferences. Performance Is Up To Standard When: Uses health coaching techniques to elicit patient goals and priorities to develop individualized patient action plans Uses population management tools such as registries to identify high risk patients and track, monitor and follow-up with their care Engages, assesses readiness to learn and educates patients and families to implement strategies to reach a desired goal or care intervention Identifies and secures patient services needed for patient care Informs and supports patients and families to assist them in making informed decisions and navigate the healthcare system. Education: Definition: Education imparts knowledge designed to develop skills, to enhance decision-making, and to promote understanding. It includes interaction with the patient, family and community, as well as participating in formal and informal professional education. Patient / Family / Community: Works in partnership with patient/family to identify patient and family needs and develop a plan for education and/or make appropriate nursing referrals. Teaches techniques or knowledge necessary for prevention, self-care management or rehabilitation. Engages in ongoing evaluation of the effectiveness of teaching in terms of understanding and application. Professional: Participates in patient care conferences, in-services and educational programs. Keeps current on best practices related to nursing and patient care Leadership: Definition: Nursing leadership is the possession of skills and knowledge to manage situations, assess problems and facilitate solutions. It includes listening, decision-making, delegating, communication, motivating, facilitating, role modeling, critical thinking and problem solving. Role Modeling: Serves as a role model in the enhancements of nursing practice and professional conduct. Demonstrates flexibility in performing additional responsibilities to contribute to the improvements in patient care and the functioning of the care unit and other support services. Provides support to professional and technical staff. Goal Determination / Achievement: Formulates and attains personal and professional goals which promote individual growth, and support the organization vision, mission and values. Decision-Making / Problem-Solving: Demonstrates ability to assess and problem solve. Serves as a catalyst for improving standards of practice. Communication Skills: Demonstrates positive verbal and written communication and effective listening skills with internal and external customers. Delegation: Delegates appropriately and holds self and others accountable for safe delivery of the delegated care. Professionalism: Definition: Professionalism includes knowledge, self-direction, accountability and the ability to use sound critical judgment in decision-making. Performance is up to standard when: Patient Advocacy: Acts as a patient advocate Maintains patient confidentiality Provides current health education about diagnostic and prescribed treatments Professional Growth: Selects and participates in appropriate professional conferences, workshops and continuing education and committees. Research Appropriate To Clinical Setting: Participates in and utilizes research appropriate to clinical setting to improve patient care. Utilization Of Resources: Remains accountable for the efficient use of time, material and human resources. Assists with the updating of current and development of new procedures as appropriate. Standards: Adheres to nursing standards of conduct, performance and ethics. Definition: Organizational Behaviors: Organizational behavior is the building and maintaining of solid interdependent relationships within the care unit, and throughout Group Health, Inc. Participation: Shows interest in and keeps informed of department and organizational changes within the GHI system. Provides honest, respectful and constructive input and feedback. Teamwork: Identifies and works to resolve problems with other departments and individuals in a constructive manner. Focuses on solving the problem, not blaming. Effectively shares job knowledge with new employees. Places team goals above own interests. Other tasks as assigned by supervisor. ABOUT US At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed To Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
RN Full-time
HealthPartners

Casual Certified Nurse Midwife- Regions Hospital (0.0 FTE)

Job Description Certified Nurse Midwife; Regions Hospital (On-Call, 0.0 FTE) HealthPartners is looking for a Certified Nurse Midwife to join our OB/GYN team, working on-call, at Regions Hospital. Being a part of our team means you will have an impact on the care that our patients receive every day. As a Certified Nurse Midwife at HealthPartners, you will be part of the largest multi-specialty care system in the Twin Cities. The position requires a current unrestricted medical license as a Certified Nurse Midwife. You will be joining a team that is supportive and respectful of one another and deeply committed to the mission of HealthPartners. Here, you’ll become a partner for good, helping to improve the health and well-being of our patients, members and community. Our commitment to excellence, compassion, partnership and integrity is behind everything we do. It’s the type of work that makes a difference, the kind of work you can be proud of. We hope you’ll join us. Work Schedule This will be an on-call (0.0 FTE) position for Regions Hospital. To Apply For more information about the position, or to apply, please contact Shauna Baer, Senior Physician and APC Recruiter at Shauna.J.Baer@HealthPartners.com. For immediate consideration, please apply online. About Us At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed To Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
RN Urgent Care Full-time
HealthPartners

Registered Nurse Casual Urgent Care

JOB DESCRIPTION HealthPartners is hiring for a RN Casual working in the Urgent Care department. This position is an on-call position. QUALIFICATIONS: REQUIRED: Urgent Care: Minimum 1 year recent acute care experience in ambulatory or inpatient settings. Complete competencies in IV administration, catheterization and triage within 6 months of start Graduate of an accredited school of nursing Current RN licensure in Minnesota Current RN licensure in Wisconsin within two months of hire Current BLS certification for health professionals through the American Heart Association or Red Cross required and maintained. On-line BLS certification is not acceptable Strongly demonstrated written and oral communication skills PREFERRED: One year full time employment as an RN PHYSICAL REQUIREMENTS: Ability to sit or stand for prolonged periods at a time. Must possess speech, hearing and sight skills to perform the functions of the position. Manual dexterity required. Must be able to speak, read and write English proficiently. Proficiency in other languages may be required . Some positions may have lifting requirements. POSITION PURPOSE: Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective multidisciplinary care team members. Effectively provides high quality service to both internal and external customers Provides comprehensive assessments to establish and evaluate a plan of care and address changes in a patient’s condition. Delegates nursing tasks when appropriate and provides supervision and monitoring of function or activity Creates and implements dynamic teaching plans based upon identified patient need Acts as a resource for other staff ACCOUNTABILITIES: Nursing Process: Definition Nursing assessment is accomplished through interviewing, observation, and/or nursing procedures. Problem identification defines the impact of health problems affecting individuals and families. Registered nurses distinguish between normal and abnormal findings in order to identify patient capabilities and limitations. Planning is the process of making decisions and setting goals which are mutually acceptable to the nurse and all pertinent others. Implementation is the process of providing comprehensive nursing care. Evaluation includes assessment and reassessment of the patient’s progress toward goal achievement. Nursing Care: Performance is up to standard when: Demonstrates clinical competence in using the nursing process to provide care to patients and their families. Implements established Nursing Policies and Procedures and Standing Orders. Provides emotional, intellectual and psychological support to patients and their families. Documentation: Documents accurately and completely and keeps record regarding clinical practice. Consultation / Collaboration: Shares information with other members of the health care team. Makes appropriate patient referrals. Uses interdisciplinary resources to enhance own clinical decision making Provides continuity among home, office, inpatient setting and community. Uses appropriate systems, automated or manual, to obtain patient information or schedule appointments. Definition: Care Coordination: Care Coordination is the ongoing support of patients and their families over time as they navigate care and relationships. It assists patients/families to optimally manage their health care, respect their culture and values and helps to identify individual needs, health goals and treatment preferences. Performance Is Up To Standard When: Uses health coaching techniques to elicit patient goals and priorities to develop individualized patient action plans Uses population management tools such as registries to identify high risk patients and track, monitor and follow-up with their care Engages, assesses readiness to learn and educates patients and families to implement strategies to reach a desired goal or care intervention Identifies and secures patient services needed for patient care Informs and supports patients and families to assist them in making informed decisions and navigate the healthcare system. Education: Definition: Education imparts knowledge designed to develop skills, to enhance decision-making, and to promote understanding. It includes interaction with the patient, family and community, as well as participating in formal and informal professional education. Patient / Family / Community: Works in partnership with patient/family to identify patient and family needs and develop a plan for education and/or make appropriate nursing referrals. Teaches techniques or knowledge necessary for prevention, self-care management or rehabilitation. Engages in ongoing evaluation of the effectiveness of teaching in terms of understanding and application. Professional: Participates in patient care conferences, in-services and educational programs. Keeps current on best practices related to nursing and patient care Leadership: Definition: Nursing leadership is the possession of skills and knowledge to manage situations, assess problems and facilitate solutions. It includes listening, decision-making, delegating, communication, motivating, facilitating, role modeling, critical thinking and problem solving. Role Modeling: Serves as a role model in the enhancements of nursing practice and professional conduct. Demonstrates flexibility in performing additional responsibilities to contribute to the improvements in patient care and the functioning of the care unit and other support services. Provides support to professional and technical staff. Goal Determination / Achievement: Formulates and attains personal and professional goals which promote individual growth, and support the organization vision, mission and values. Decision-Making / Problem-Solving: Demonstrates ability to assess and problem solve. Serves as a catalyst for improving standards of practice. Communication Skills: Demonstrates positive verbal and written communication and effective listening skills with internal and external customers. Delegation: Delegates appropriately and holds self and others accountable for safe delivery of the delegated care. Professionalism: Definition: Professionalism includes knowledge, self-direction, accountability and the ability to use sound critical judgment in decision-making. Performance is up to standard when: Patient Advocacy: Acts as a patient advocate Maintains patient confidentiality Provides current health education about diagnostic and prescribed treatments Professional Growth: Selects and participates in appropriate professional conferences, workshops and continuing education and committees. Research Appropriate To Clinical Setting: Participates in and utilizes research appropriate to clinical setting to improve patient care. Utilization Of Resources: Remains accountable for the efficient use of time, material and human resources. Assists with the updating of current and development of new procedures as appropriate. Standards: Adheres to nursing standards of conduct, performance and ethics. Definition: Organizational Behaviors: Organizational behavior is the building and maintaining of solid interdependent relationships within the care unit, and throughout Group Health, Inc. Participation: Shows interest in and keeps informed of department and organizational changes within the GHI system. Provides honest, respectful and constructive input and feedback. Teamwork: Identifies and works to resolve problems with other departments and individuals in a constructive manner. Focuses on solving the problem, not blaming. Effectively shares job knowledge with new employees. Places team goals above own interests. Other tasks as assigned by supervisor. ABOUT US At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed To Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
RN Educator Full-time
HealthPartners

RN CCA Education Development Specialist

Job Description HealthPartners is hiring an RN CCA Education Development Specialists. This position is responsible for onboarding new employees during department orientation and providing educational topics, independently or through subject matter experts, in support of the annual plan focused on Disease & Case Management. This key position collaborates closely with leadership positions within the department to create excellence in educational opportunities that focus on the achievement of the mission and strategic results of Disease and Case Management. Accountabilities Education Designs, develops and provides education to all teams within Disease and Case Management Creates and maintains template for a learning module. Develops and maintains process and records for CEUs. Coordinates and facilitates department-wide trainings in collaboration with the leadership team. Responsible for maintaining current Disease and Case Management data, descriptions, presentations and information which can be used to support educational programs. Maintains educational records and responds to requests for aggregate reports. Develops and supports an annual training plan working in collaboration with department leaders. Identifies best practices within HealthPartners and other organizations. Stays current on industry standards and facilitates changes as appropriate. Supports the Call Coaching process and trainings related to improved telephonic communication. Some roles specific to teams within the department including State-funded Medical Assistance or Medicare populations. New Employees Maintains master orientation schedule and works with the department and other education resources to implement monthly New Employee Orientation (NEO). Develops curriculum to provide competency in the key components of our Disease and Case Management model Supports onboarding strategies to ensure integration of the new employee into their work unit. Develops, reviews, and edits documentation related to new programs and tools for Disease and Case Management, including online help files. Strategic Facilitates annual department needs assessment. Works with program leaders to maintain key competencies. Participates in compliance activities to assess and maintain practices that minimize risks and ensure adherence to external and internal requirements. Develops, coordinates and provides education for department–wide strategies or those related to key initiatives along with other DCM education resources. Maintains current knowledge of HealthPartners educational opportunities and promotes attendance by Disease and Case Management staff. General Provides educational programs that are consistent with adult learning principles and are effective at meetings learning objectives. Establishes and maintains effective communication with team members, stakeholders, and contacts. Maintains appropriate confidentiality of information in accordance with HealthPartners corporate policies. Shows creativity in delivering key messages using varied methodologies. Understands change principles and uses concepts in providing education program. Promotes integration and effective hand offs between Disease and Case Management programs but understands when processes vary and can articulate rationale for differences. Participates in ongoing independent study, education related professional activities, and professional affiliations to maintain knowledge in the areas of technical and business writing, instructional design, and curriculum development, and quality improvement. Participates in and/or effectively leads various committees, workgroups, and projects as needed and assigned. Performs other duties as assigned. May lead or facilitate department projects related to but not limited to: compliance, information systems, health education, equitable care, health literacy and education about our programs to clinics, providers, internal customers, and employers. Required Qualifications Bachelors degree in nursing. Experience in a healthcare setting. Experience with learning management systems and presentation software (ie Adobe Captivate, Adobe Presenter, PowerPoint, MyLearning, Prezi, or other) Three to five years experience with instructional design and/or training development. Three to five years experience and expertise in communicating with staff in different positions and all levels of management positions. Excellent customer service skills and proven team building skills. Excellent computer skills including Microsoft Word, Outlook, Power Point and Excel High degree of initiative and ability to work independently, and within a group. Demonstrated effective project management skills, including use of project planning and tracking tools; development of achievable goals, objectives, and timelines; and innovative use of resources. Ability to plan, organize and prioritize work effectively, including the flexibility to accommodate frequent changes. Strong problem solving skills. Knowledge of adult learning theory and instructional design principles Consultant skills to articulate business needs and translate to educational programs that result in targeted staff competencies. Preferred Qualifications Registered Nurse with current unrestricted license in the State of Minnesota. License free of history of restrictions and/or sanctions in the past 10 years in all states with current or past licensure. Experience with Adobe Presenter, Prezi Relevant case management, utilization review, and discharge planning experience; clinical practice experience in an acute care hospital and current clinical knowledge. About Us At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed To Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
RN Full-time
HealthPartners

RN Case Manager

Job Description HealthPartners is hiring a Case Manager. This position exists to provide support to patients, their families, and physicians in addressing medical and social concerns; educate and empower patients and families to make informed personal health care decisions; and facilitate communication between patient, physician, health plan and community. Accountabilities Member Focus Ensures all activities are member-focused and individualized, resulting in personalized attention to each patient’s unique needs. Identifies interventions and resources to assist member reaching personal health related goals. Identifies patterns and episodes of care that are predictive of future needs and services. Integration Integrates clinical and psychosocial information for case identification and individual patient assessment to develop action-oriented and time-specific planning and implementation of appropriate interventions. Facilitates integration of patient care by encouragement of effective communications between patients, families, providers, health plan and care system programs, and community-based services. Adheres to department policy and procedure in daily activities. Coordinates service coverage with appropriate funding sources when indicated. Works with Supervisor, Case Management, Government Programs department and Member Services department to ensure compliance with Medicare requirements and regulations. Communication Effectively communicates with patients and their families to provide them with a better understanding of their health, health care benefits, and health care system. Effectively and routinely communicates with patients, families, physicians and health care team members to facilitate successful collaboration resulting in high levels of member/patient/family/provider satisfaction. Provides educational information and materials to members to support preference sensitive decisions. Provides regular reporting of member outcomes to Case Management leadership according to defined process. Identifies and promptly reports potentially adverse situations to leadership as outlined in department policy and procedure. Identifies and promptly reports high cost cases for reinsurance. Maintains current and accurate documentation and case management files in accordance with Case Management policy and procedure. Maintains confidentiality of information in accordance with department and corporate policies. Relationships and Team Building Establishes and maintains good working relationships within the Case Management department, with other HealthPartners departments, and with other health team participants. Supports other team members in achieving patient centered goals. Assists supervisor in maintaining a cohesive Case Management team by contributing to a collaborative, respectful, and diverse environment. Participates in and contributes to appropriate departmental and/or organizational meetings. Technology Maintains knowledge of and effectively uses automated applications and systems. Identifies deficits in technological literacy and seeks appropriate training under guidance of supervisor. Maintains maximum individual productivity through proficient use of automated systems. Personal Development Participates in ongoing independent study and education-related professional activities to maintain and increase knowledge in the areas of Case Management, patient care services, and benefit packages for development of effective case management skills. Demonstrates responsiveness to and appreciation of constructive feedback and recommendations for personal growth and development. Maintains current, active Minnesota nursing licensure. May maintain current, active nursing licensure in other states as assigned. Other Duties Willingly participates in various committees, task forces, projects, and quality improvement teams, as needed and assigned. Performs other duties as assigned. Current Dimension Directly reports to Supervisor, Case Management. Directly manages caseload with anticipation of up to 85 members with complex needs. Interacts with medical, administrative, and front line staff within and outside the organization in order to collaborate on members care. Required Qualifications Registered Nurse with current unrestricted license in the State of Minnesota, BSN preferred. License free of history of restrictions and/or sanctions in the past 10 years in all states with current or past licensure. Minimum of 3 years clinical practice experience in an acute care setting; minimum of 3 years relevant utilization review, discharge planning, or case management experience; and current clinical knowledge. Demonstrated effective, independent nursing judgment and skills. Demonstrated skill and experience in effectively collaborating with care team members, using a high level of expertise in written, oral and interpersonal communication. Demonstrated working knowledge of quality improvement, utilization management, benefit plans, fiscal management, and various payment methodologies preferred. Understanding of healthcare and/or HMO industry. Demonstrated skill in effective use and management of automated medical management systems. Demonstrated flexibility, organization, and appropriate decision-making under challenging situations. Basic computer skills Challenges Maintaining member focus in a rapidly evolving environment. Influencing team members and colleagues to work collaboratively in achieving the goals and objectives of the Case Management Program. Contributing a positive team building approach as a member of the Case Management team, and a global member of the Case Management Department. Decision-making Makes independent decisions within the scope of this position’s accountabilities and determines the need for and the timing of consultation with Case Management leadership and/or Medical Director. Uses professional clinical judgment, organizational knowledge, industry knowledge, and common sense in determining appropriate alternatives for members/patients/families, consulting with leadership and/or Medical Director, when indicated. Makes recommendations to leadership regarding policy development needs and/or changes. About Us At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed To Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
RN Full-time
HealthPartners

RN Case Manager

Job Description HealthPartners is hiring a Case Manager. This position exists to provide support to patients, their families, and physicians in addressing medical and social concerns; educate and empower patients and families to make informed personal health care decisions; and facilitate communication between patient, physician, health plan and community. Accountabilities Member Focus Ensures all activities are member-focused and individualized, resulting in personalized attention to each patient’s unique needs. Identifies interventions and resources to assist member reaching personal health related goals. Identifies patterns and episodes of care that are predictive of future needs and services. Integration Integrates clinical and psychosocial information for case identification and individual patient assessment to develop action-oriented and time-specific planning and implementation of appropriate interventions. Facilitates integration of patient care by encouragement of effective communications between patients, families, providers, health plan and care system programs, and community-based services. Adheres to department policy and procedure in daily activities. Coordinates service coverage with appropriate funding sources when indicated. Works with Supervisor, Case Management, Government Programs department and Member Services department to ensure compliance with Medicare requirements and regulations. Communication Effectively communicates with patients and their families to provide them with a better understanding of their health, health care benefits, and health care system. Effectively and routinely communicates with patients, families, physicians and health care team members to facilitate successful collaboration resulting in high levels of member/patient/family/provider satisfaction. Provides educational information and materials to members to support preference sensitive decisions. Provides regular reporting of member outcomes to Case Management leadership according to defined process. Identifies and promptly reports potentially adverse situations to leadership as outlined in department policy and procedure. Identifies and promptly reports high cost cases for reinsurance. Maintains current and accurate documentation and case management files in accordance with Case Management policy and procedure. Maintains confidentiality of information in accordance with department and corporate policies. Relationships and Team Building Establishes and maintains good working relationships within the Case Management department, with other HealthPartners departments, and with other health team participants. Supports other team members in achieving patient centered goals. Assists supervisor in maintaining a cohesive Case Management team by contributing to a collaborative, respectful, and diverse environment. Participates in and contributes to appropriate departmental and/or organizational meetings. Technology Maintains knowledge of and effectively uses automated applications and systems. Identifies deficits in technological literacy and seeks appropriate training under guidance of supervisor. Maintains maximum individual productivity through proficient use of automated systems. Personal Development Participates in ongoing independent study and education-related professional activities to maintain and increase knowledge in the areas of Case Management, patient care services, and benefit packages for development of effective case management skills. Demonstrates responsiveness to and appreciation of constructive feedback and recommendations for personal growth and development. Maintains current, active Minnesota nursing licensure. May maintain current, active nursing licensure in other states as assigned. Other Duties Willingly participates in various committees, task forces, projects, and quality improvement teams, as needed and assigned. Performs other duties as assigned. Current Dimension Directly reports to Supervisor, Case Management. Directly manages caseload with anticipation of up to 85 members with complex needs. Interacts with medical, administrative, and front line staff within and outside the organization in order to collaborate on members care. Required Qualifications Registered Nurse with current unrestricted license in the State of Minnesota, BSN preferred. License free of history of restrictions and/or sanctions in the past 10 years in all states with current or past licensure. Minimum of 3 years clinical practice experience in an acute care setting; minimum of 3 years relevant utilization review, discharge planning, or case management experience; and current clinical knowledge. Demonstrated effective, independent nursing judgment and skills. Demonstrated skill and experience in effectively collaborating with care team members, using a high level of expertise in written, oral and interpersonal communication. Demonstrated working knowledge of quality improvement, utilization management, benefit plans, fiscal management, and various payment methodologies preferred. Understanding of healthcare and/or HMO industry. Demonstrated skill in effective use and management of automated medical management systems. Demonstrated flexibility, organization, and appropriate decision-making under challenging situations. Basic computer skills Challenges Maintaining member focus in a rapidly evolving environment. Influencing team members and colleagues to work collaboratively in achieving the goals and objectives of the Case Management Program. Contributing a positive team building approach as a member of the Case Management team, and a global member of the Case Management Department. DECISION-MAKING: (What rules or precedents limit the activities and authority of this position? What types of problems or decisions are referred to the supervisor?) Makes independent decisions within the scope of this position’s accountabilities and determines the need for and the timing of consultation with Case Management leadership and/or Medical Director. Uses professional clinical judgment, organizational knowledge, industry knowledge, and common sense in determining appropriate alternatives for members/patients/families, consulting with leadership and/or Medical Director, when indicated. Makes recommendations to leadership regarding policy development needs and/or changes. About Us At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed To Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.