The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. The Certified Medical Assistant provides and coordinates the delivery of clinical and non-clinical services under the direction of the Registered Nurse (RN) or Provider. This position also performs a variety of clerical duties to assist the WCC’s staff. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable. Essential Functions/Responsibilities: Performs pre-certification duties such as receiving referral on new patients, verifying patient coverage and communicating with primary care provider and insurance company as needed to obtain authorization for initial visit. Assists the RN or LPN/LVN during the patient’s intake/discharge process: Collecting, recording and reporting data that includes vitals, Temperature, Pulse and Respiration (TPR), Blood Pressure (BP) and blood sugar readings Taking wound photography and measurement Tracking the observed responses to treatment Recording care given as observed responses to treatment, including participation in wound care/Hyperbaric plan Reporting unusual observations or changes in patient condition/behaviour Collecting specimens as requested Assist in vein clinic as assigned after Healogics Vein Clinic training completed Tracks patient visit information to include entering documentation in database systems or on the paper forms; copying documentation to hospital billing department Performs recertification/extension of additional services. This includes: Sending clinical information and photographs to appropriate insurance company with request for an extension of visit numbers or time Documenting authorization information on log upon receipt of extension; and copying the update to patient finance and attending wound center Medical Doctor (MD) Handling insurance recertifications Performs Hyperbaric Oxygen therapy related duties as needed, upon the completion of the required Healogics training. Completes unit tasks such as cleaning exams areas, hyperbaric gurneys and chambers, as well as processing sterile instrument, and performing other unit task as required. Assists the center’s staff with clerical services handled by Front Office Coordinators as needed such as: Answering the phone, greeting patients and visitors, routing calls to appropriate staff, scheduling patient appointments Coding and insurance processing; obtaining insurance information from patients, and obtaining insurance verification for services Coordinating Patient Ancillary Testing with other hospital departments, Entering, verifying, and reconciling patient charges Assembling new charts, maintaining and filing existing charges, “spot checking” charts for data completeness and signatures Entering data into proprietary database and into hospital data systems (patient registration) as directed, and auditing data entry and generating reports as directed Maintaining office equipment and supplies, as well as ordering as needed Communicates on a regular basis with payors and updates/documents the outcome(s). Relates customer concerns and needs to medical personnel and tracks them in appropriate databases to ensure satisfactory outcome May function as a Documentation Assistant (scribe) in accordance with Healogics policy Performs other duties as required. Clinical Duties varying by State: Information gathering for intake and discharge Explaining treatment procedures to patients Preparing patients for examination Assisting the Provider or the RN during the exam Collecting and preparing laboratory specimens Performing basic laboratory tests Removing and changing dressings Required Education, Experience and Credentials: High School Diploma or General Education Development (GED) Graduate from a Medical Assistant program approved by the Commission on Accreditation of Allied Health Program (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES) Current Certified Medical Assistant (CMA) certification – to maintain throughout the duration of employment in the position (as applicable in state of practice) Six (6) or more months of related experience in an acute hospital, rehabilitation hospital, or skilled nursing unit preferred Required Knowledge, Skills and Abilities: Demonstrated competency in BLS (Basic Life Support) Demonstrated organization, prioritization and time-management skills Strong interpersonal, listening, as well as oral communication skills Customer service skills and follow-up skills Ability to multi-task and to work in a fast-paced environment Ability to work with others and in a team environment Problem solving skills Proficient in Microsoft Office (Excel, Word, Outlook) Physical Demands: Being in a stationary position for extended periods of time (4 hours or more) Viewing computer screen for extended periods of time (4 hours or more) Keying frequently on a computer for 4 hours or more Reading Lifting/moving items up to 75 pounds with equipment assistance Pushing/pulling Bending/stooping Communicating Close, distance and peripheral vision Reaching/grasping/touching with hands Writing Work Environment: Primarily indoors environment Patient care environment Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc) Exposure to mechanical equipment Proximity to moving objects This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.
We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®. _____________________________________________________________________________ Join UMC Physicians: Where Employee Satisfaction Soars at 96%! ***$1,000 Signing Bonus Available*** This position includes a total signing bonus of $1,000 payable as follows: $500 payroll period following hire date, $250 following 6-months of employment and $250 following 12-months of employment with UMC Physicians. Title: Certified Medical Assistant - Full Time Department: UMC Gastroenterology Job Description: The CMA provides appropriate delegated nursing care to patients, under the guidance and supervision of a licensed health care provider. This position is also responsible for performing activities that assist physicians, mid-level providers, nursing personnel and radiology technicians Preferred Characteristics: • Goal oriented • Professional demeanor and appearance • Servant’s heart • Punctual and dependable • Works with a sense of urgency Availability Requirements: • Ability to work 40 hours per week • 8am-5pm Monday-Thursday, 8am-12pm Friday Our Mission: To improve the quality of life for our community by providing the best patient experience for every patient. Our Vision: To be the best place to work and the best place to receive healthcare. Benefits: UMC Physicians offers a comprehensive benefits package to eligible full-time employees. Benefits include: • Paid Time Off • Sick Pay • Medical, Dental and Vision Insurance • Employer Paid Group Life and Voluntary Life Insurance • Short Term Disability Insurance • Long Term Disability (after 2 years of employment) • Critical Illness, Accident and Cancer Insurance • Health Care and Dependent Care Spending Accounts • 401K Retirement Plan with Company Match • Employee Assistance Program Note: Some benefits require an employee contribution to participate. Essential Functions: • Conduct business in a professional manner and work as a team with other members of the clinic • Deliver direct patient care to patients as assigned, using established procedures • Document history; recording and reporting pertinent observations and patient reactions to staff, as appropriate; document lab procedures and ensure follow up on results • Use screening procedures, including medical history review, and observe and document patient vital signs as required • Maintain quality results by running standards and controls • Prepare exam and treatment rooms with necessary instruments • Verify equipment function through routine equipment maintenance and advanced trouble-shooting; calibrate equipment utilizing approved testing procedures; monitor quality control measures and protocols • Train other technicians or workers • Assist with or institute emergency measures for sudden adverse developments during treatments • Performing other duties as assigned. Knowledge/Skills/Abilities: • Knowledge of examination, diagnostic, laboratory and treatment room procedures • Common knowledge of safety hazards and precautions • Ability to read, understand and respond to detailed oral and written instructions • Must be able to read and write medical terminology • Possess the ability to react calmly and effectively in emergencies • Must be able to take and record vital signs, maintain records, point-of-care testing, record results, and administer injections. Minimum Qualifications: • High school diploma or equivalent • Experience with blood draws, injections, rooming patients, med refills, etc. • CMA certification from the NHA, NAHP, AAMA, or NCCT Preferred qualifications: • One-year experience as a Certified Medical Assistant in a clinical setting • Spanish bilingual, fluent Environmental Conditions: Works in a well-lit, heated and ventilated building. Exposure to blood borne pathogens may be high. Physical Requirements: Full range of body motion including lifting and handling patients, manual and finger dexterity and eye-hand coordination. This position requires standing and walking for extensive periods. Also, requires correct vision and hearing to normal ranges. Occasionally lifts and carries up to 25 pounds. Works under stressful conditions and working irregular hours. Limitations and disclaimer: The above job description is meant to describe the general nature of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. ***Please Note: A similar job may also be available at other UMC Physicians clinic locations. Feel free to search and apply for additional job openings on our careers page. In most cases, additional applications can be easily submitted using the “autofill option.” *** _____________________________________________________________________________ UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *Request for accommodations in the hire process should be directed to UMC Human Resources.*
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
