Clinical Operations Manager

Introduction

Want to join a team of daring managers who care without reservations or limits? Our St. Davids North Austin Medical Center team is looking for a(an) Clinical Operations Manager. HCA Healthcare is an advanced healthcare network that has committed up to 300 million to our incredible team members over the course of three years.

Benefits

St. Davids North Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our Clinical Operations Manager and be a part of the innovation of ideas.

Job Summary and Qualifications

The Manager of Clinical Operations will be responsible for the clinical and financial outcomes of designated clinical unit/units. Acts as a representative of the Director of Clinical Operations and Administration. Collaborates with other leaders in ensuring competent, cost effective patient care. Recognizes that variables such as age, race, nationality, culture, disease-causing vulnerabilities, and socioeconomic factors affect the patient populations under their care as defined in the unit’s provision of care statement. Uses interventions appropriate to these factors (e.g. interpreter, dietary preferences, social service consult, etc.) 

• You will ensure accuracy and completeness of paperwork for patient and employee incident reports and medication error report. Forwards paperwork to DON/designee within 24 hours of incident. 
• You will ensure completion of Performance Improvement reports on a monthly/quarterly basis. 
• You will facilitate involvement of staff in Performance Improvement activities. 
• You will assist with development of unit budget. Ensure accurate and complete Patient Services. 
• You will interpret hospital and personnel policies to physicians, nursing staff, patients, visitors, and other health care providers. 
• You will assist in twenty-four hours, seven days a week, three hundred sixty-five days a year coverage of unit. Including non-paid coverage. 
• You will facilitate staff development and orientation of new employees. 
• You will provide input for interviewing and hiring of new employees. 
• You will approve unit schedules according to staff guidelines. 
• You will ensure attendance of personnel at required educational offerings. 
• You will monitor patient/physician/employee satisfaction and provides follow-up by developing action plan with DON. 

What qualifications you will need: 

• Graduate from an accredited Bachelor’s Degree nursing program or current enrollment in an Alternative Entry MSN program 
• One to three years in nursing; One year in leadership or role with leadership responsibilities. 
• Current Texas RN License. 
• New hires have 90 days from start date to obtain Texas RN License; BCLS certification as per SDH policy

St. David’s North Austin Medical Center, part of St. David’s HealthCare, is a full-service medical center providing comprehensive medical care at two locations – St. David’s North Austin Medical Center and St. David’s Surgical Hospital.

St. David’s Women’s Center of Texas, located at St. Davids North Austin Medical Center, is recognized by the State of Texas as a Level IV Maternal Facility. This means it provides the highest level of care for pregnant and postpartum patients, especially those with serious or complex medical, surgical, or pregnancy-related conditions, including those at high risk for maternal morbidity or mortality. The center includes a 95+ bed Level III Neonatal Intensive Care Unit (NICU) with 30+ private rooms, 10+ rooms for very small babies, and 10+ beds for babies needing neurological care. It also has 35+ labor, delivery, and recovery rooms, including Central Texas’ first low-intervention birthing suites with tubs. There are 95+ postpartum beds, 20+ antepartum beds, and Cesarean section surgical suites. The facility offers 24/7 neonatology coverage, OB/GYN hospitalists, maternal-fetal medicine specialists, lactation consultants, and a midwifery program. It is part of the National Institute of Child Health and Human Development Maternal-Fetal Medicine Units Network and TexasAIM, and it also provides a high-risk pregnancy navigation and support program.

St. Davids Surgical Hospital is part of St. David’s North Austin Medical Center and is the first Level 4 Epilepsy Center in Central Texas for both adults and children. It has its own 24-hour emergency department, a medical-surgical inpatient unit, and a pediatric intensive care unit (PICU) for patients ages 17 and under. The hospital is staffed with pediatric emergency physicians, pediatric hospitalists, intensivists, and other specialists who are specially trained to care for children. It also includes certified child-life specialists who help kids feel more comfortable during their hospital stay. St. David’s Children’s Hospital offers many pediatric services, such as pediatric surgery, pediatric radiology (including imaging and interventional procedures), and pediatric anesthesia for surgical support. It also has a wide range of pediatric specialists available for consultation and treatment, including general surgery, ENT (ear, nose, and throat), craniofacial and plastic surgery, neurology, neurosurgery, urology, and cardiology, among others.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Unlock your potential with a leading healthcare provider dedicated to its patients, colleagues and communities. Help guide our team as a(an) Clinical Operations Manager and help us improve more lives in more ways.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.