DIR - PERFORMANCE IMPROVEMENT

Responsibilities

Who We Are:

Millwood Hospital (a UHS affiliated hospital) is a 134-bed mental health facility that provides inpatient and outpatient mental health and chemical dependency treatment. Millwood’s caring, and multidisciplinary staff has successfully provided inpatient and outpatient mental health and chemical dependency care to children, adolescents, adults, and senior adults since 1971. Millwood Hospital is located in Arlington, TX in the heart of the city. It is 5 minutes away from AT&T Stadium home of the Dallas Cowboys. The hospital is less than 35 minutes from DFW International Airport. Millwood Hospital is a Joint Commission accredited hospital with a solid reputation in the community and is part of one of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc.

Website: https://millwoodhospital.com/

Millwood Hospital is seeking a dynamic and talented Director, Performance Improvement to join the team!

Director of Performance Improvement (PI)

The Director of Performance Improvement is responsible for directing and monitoring the facility-wide quality management assessment and quality performance improvement program, ensuring the facility’s programs are in compliance with all regulatory agencies, Joint Commission, CMS, TCADA and state and federal agencies.

Job Duties/Responsibilities:

Provide a broad vision in the continuous development and direction of quality management and quality improvement programs for the facility.
Provide direction and consultation to all staff members on the concepts of Total Quality Management (TQM) and the use of total quality management tools in the application to patient care.
Consult with senior staff and directors in the development of department specific programs and quality measures which are within the standards of Joint Commission, TDH, CMS, TCADA, OSHA regulations and all other applicable federal, state or local law/regulations governing health-care entities.
Develop a facility-wide performance improvement plan which meets or exceeds all regulatory standards and develop performance measurement indicators

Benefits & Rewards Highlights:

Challenging and rewarding work environment
Growth and development opportunities within UHS and its subsidiaries
Competitive Compensation
Excellent Medical, Dental, Vision and Prescription Drug Plan
401K plan with company match
Generous Paid Time Off

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

Qualifications

Requirements:

Bachelor’s Degree from an accredited college or university in nursing, social work or related behavioral health field preferred, or equivalent combination of education and experience.
Four (4) years experience in quality management/improving organizational performance within an acute psychiatric treatment setting.
A strong knowledge of Joint Commission, TDH, CMS, MHMR, OSHA and Patient Rights standards, and any other applicable federal and state laws and regulations governing mental health care facilities.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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