Director of Nursing Operations (DNO)

Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve.

The Director of Nursing Operations is responsible for the overall operations of the nursing department, including high-quality, cost-effective delivery of patient care, managing nursing personnel, and developing and implementing approved department projects and goals. The role of Infection Prevention Practitioner (IPP) authority is delegated to the DNO per Governing Body and Medical Executive Committee approval. This position must integrate company values into daily practice.

Essential Functions:

Develops, maintains, and implements nursing policies and procedures that conform to current standards of nursing practice, Hospital values, and operational policies while maintaining compliance with state and federal laws and regulations.
Directs the functions of the nursing department in accordance with departmental policies, procedures, and standards.
Oversees nursing department staffing, retention, and development.
Provides education, direction and mentorship of the team’s function, purpose, and goals.
Communicates and interprets policies and procedures to nursing staff, and monitors staff practices and implementation.
Collaborates with physicians, consultants, community agencies, and institutions to improve the quality of services and to resolve identified problems.
Prepares annual capital and operating budget for nursing department. Monitors department expenses on designated schedule.
Collaborates with senior leadership and is actively involved in performance improvement process, including data collection and analysis, and process improvement activities.
Communicates directly with patients, families, staff, and interdisciplinary team members to coordinate care and services, promote participation in care plans, and maintain a high quality of care.
Attends and participates in required senior leadership meetings.
Investigates and resolves issues and deficiencies when needed.
Assists with direct patient care nursing responsibilities during high flow work times.
May be required to work during inclement weather and other staffing emergencies.
Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards.
Completes required trainings, as assigned.
Performs other duties as assigned to support overall effectiveness of the organization.

Minimum Job Requirements

Minimum Education & Experience:

Three years’ experience in a hospital nurse management position required.
Master’s degree or working towards completion required.
Ohio DNO must be either a CRRN or have at least 3 years of Rehabilitation nursing experience.

Required Licenses, Certifications, and/or Documentation:

Current state Registered Nurse license required.
CRRN Certification required within three years of hire.
Current BLS certification required. ACLS certification required in TX.
Must maintain acceptable driving record, current driver’s license, and insurability.

Required Knowledge, Skills, and Abilities:

Knowledge of and adherence to current nursing theory and practice, infection prevention, and wound care standards of practice.
Knowledge of accreditation standards to ensure adherence to all standards set forth by state and accrediting agencies of TJC and CMS.
Knowledge of clinical operations and procedures.
Demonstrates an understanding of treatment costs and financial support as they relate to quality and efficiency.
Demonstrates general computer skills including data entry, word processing, email, and records management.
Demonstrates critical thinking skills.
Strong organizational and time management skills.
Effective written and verbal communication skills.
Ability to maintain quality, safety, and/or infection prevention standards.
Ability to maintain proper levels of confidentiality.
Ability to work closely and professionally with others at all levels of the organization.

Physical Requirements Over the Course of a Shift:

A significant amount of sitting, walking, bending, reaching, lifting, pushing, and pulling, often for prolonged periods of time.
Both gross and precise motor functions.
Lifting/exerting of up to 50 lbs.
Possible exposure to bodily fluids.
Visual acuity required for patient assessment and documentation of care.
Acute hearing required for accurate patient assessment.
Sufficient manual dexterity to operate equipment and computer keyboard.
Close vision and the ability to adjust focus.

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