NURSING SUPERVISOR (Ambulatory Care: Children and Women's Clinics)

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

To participate as an active member of the triad leadership team with the administrative/physician partners in the applicable ambulatory care units (ACUs) providing daily assessment of nursing work, facilitating continuous improvement of health care services and transition care towards the mission/goals of Michigan Medicine.

To assist the Senior Nursing Director and other leaders in planning and management patient care services. To provide professional nursing leadership and administrative direction for nursing practice for Registered Nurses, and, as indicated for Licensed Practical Nurses and assistive personnel.

Responsibilities*

Personnel Management

Provides supervision, counsel, performance management, and completes performance evaluation for nursing with feedback from the senior nursing director, medical faculty, peer groups, and other ACU leaders.
Creates job postings, recruits, interviews and selects nurses. Works collaboratively with triad leadership team in the hiring process.
Manages the process for staffing/scheduling and vacation time of nursing staff.
Manages the orientation and competency evaluation of new hires.
Connects individually with each employee, increasing employee engagement scores and satisfaction.

Clinical Practice

Serves as a role model, mentor and expert resource to nursing and assistive staff in the provision of direct patient care.
Provides leadership for the development, implementation and evaluation of standards of nursing practice and interdisciplinary clinical guidelines.
Facilitates and supports a nursing practice environment in which empowerment, responsibility, autonomy, accountability, collaboration and peer review are exercised.
Develops standard processes and protocols to minimize variation, support efficient workflows, and confirm the right work is performed by the right role.

Support of Clinical Operations

Participates in planning and problem-solving of daily unit operations and priorities of patient services.
Participates in the development, implementation and evaluation of unit goals and objectives.
Manages, directly and in collaboration with others, staffing, scheduling, benchmarking, work redesign and variances.
Organizes and facilitates unit based educational activities and in-services.
Assures compliance with regulatory programs' standards related to the nursing. Provides leadership, assists and advises Administrators, Medical Directors, in satisfying other regulatory standards.
Interprets and implements University and Health System policies and procedures.
Assists in the planning and implementation of new or expanded services and programs.
Provides interface and liaison communications regarding programs external to the unit which have implications for nursing staff.
Represents nursing, Ambulatory Care Services and/or the clinical department(s) or unit(s) on assigned committees

Quality Management and Research

Participates in and conducts the analysis of data, assists in the development of strategies to improve care management within the area or unit.
Participates in and supports the involvement of nursing staff in patient (HEDIS, paid for performance) and ACU quality improvement metrics/activities.
Provides leadership to staff in understanding and applying quality improvement principles and adoption of evidence-based changes in practice into daily work. Promotes the integration of research findings into clinical practice.
Supports research activities on the unit, as indicated.
Works closely with each team to define and measure productivity, holding teams accountable to expectations, and ensuring work performed is within their scope of practice.

Professional Development and Education

Facilitates the education of health sciences students.
Develops self professionally through continuing education, professional reading, participation in professional organizations and networking.
Evaluates own performance periodically with the Senior Nursing Director.

Required Qualifications*

Required Educational Requirements

Applicants must meet one of the following:

Bachelor of Science in Nursing OR
Associate's degree or diploma in Nursing and a master's degree in nursing.
Current licensure as a Registered Nurse in the state of Michigan.
Minimum of five (5) years RN experience
Minimum of two (2) years of recent (within the last 5 years) clinical experience in an ambulatory clinic setting.
Nurse Leadership certification or completion of a nursing leadership certification within two (2) years of accepting this position. Certification is expected to be maintained while in this leadership role. Examples include Certified Nurse Manager and Leader (CNML) or, Nurse Executive (NE-BC). The nursing leadership certification must be recognized by the Magnet Recognition Program and the American Nurses Credentialing Center (ANCC), for the list, visit here.

NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.

RESUME REQUIRED (for Both Internal & External Applicants)

You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

Minimum 5-7 Years Of Progressive Clinical Experience, Including

High-risk obstetrics / Maternal-Fetal Medicine
Antepartum/Postpartum care
Fetal diagnostics (ultrasound coordination, invasive procedures support)
Experience working with:

Perinatologists / MFM physicians
Genetic counselors
Neonatology/NICU teams
Complex maternal comorbidities

Minimum of two (2) years of recent (within the last 5 years) clinical experience in an ambulatory pediatric clinic setting.
Demonstrated ability to lead and support clinical innovation within a Maternal-Fetal Medicine and women?s health setting, including the identification, development, implementation, and evaluation of evidence-based clinical practices that enhance patient outcomes, safety, access, and care coordination. Must have experience translating emerging research, professional guidelines, and new technologies into standardized clinical workflows, protocols, and care models. Proven track record of collaborating with physicians, advanced practice providers, sonographers, and interdisciplinary teams to pilot and scale innovative approaches in high-risk obstetrics, fetal diagnostics, and prenatal care delivery, while ensuring compliance with regulatory, accreditation, and quality standards.
Demonstrated leadership skills including creative and effective problem-solving, ability to effectively collaborate within a multidisciplinary team, and ability to direct nursing practice and apply critical thinking skills/judgment to a variety of situations.
Previous supervisory/management experience
2 years or greater experience in a nursing leadership role.
Experience in managing budgets, aligning resources
Experience with telephone triage
Master's in nursing preferred
Certification in specialty or ambulatory care.
Evidence of demonstrated or potential leadership ability, including charge nurse, team leader or other leadership experience.
Active participant in professional organizations
Experience with Epic or MiChart
Previous experience in the application of evidence-based medicine in a clinical patient care environment is desired.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

Hours per week: 40 hours/week

Hours/Shift: Hours and days will be based on unit/clinic need.

Location: Michigan Medicine-Ambulatory Care: CW Clinics

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

Selection Process

Michigan Medicine seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and to maintain the excellence of the University. We welcome applications from anyone who would bring additional dimensions to the University’s research, teaching, and clinical mission, including women, members of minority groups, protected veterans, and individuals with disabilities. The Department of Nursing, like the University of Michigan as a whole, is committed to a policy of nondiscrimination and equal opportunity for all persons and will not discriminate against any individual because of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

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