CMA Full-time
Humana

Care Management Support Assistant 2

Humana
$39,000 - $49,400 / year
Apply Now

Become a part of our caring community and help us put health first

 

Why Humana?

At Humana, caring is everything. You look after our members and patients. We look after you. If caring means something to you too, we've got a spot for you. We design competitive and flexible benefits packages to provide our employees a sense of financial security now and in the future.

Promoting a culture of inclusion is part of the fabric of who we are. We must have a workplace that reflects the people we serve and succeeds in part because every person can bring their whole self to work to make an impact. Our vibrant, diverse culture and environment of inclusion is one of our greatest strengths.

About Humana Healthy Horizons

Humana Healthy Horizons is more than a health plan. We're human care. Humana Healthy Horizons focuses on helping people achieve their best health. Our dedicated strategies across various markets and states enable partnerships with state and local governments, community-based organizations, and national partners that commit to removing barriers to helping people achieve their best health.

Humana Healthy Horizons is seeking Care Manager Assistants with decisions typically focused on interpretation of area or department policy and methods for completing assignments. These individuals work within defined parameters to identify work expectations and quality standards, with some discretion over prioritization and timing. The Care Manager Assistant follows standard policies and practices that allow opportunity for interpretation.

POSITION RESPONSIBILITIES:

  • Contribute to Care Management administration.
  • Provide nonclinical support to the assessment.
  • Evaluate Enrollees' needs and requirements to achieve or maintain optimal wellness.
  • Perform varied activities and moderately complex administrative, operational, and customer support assignments.
  • Perform computations and typically work on semi-routine assignments.

Use your skills to make an impact

 

JOB DESCRIPTION:

  • Decisions are typically focus on interpretation of area/department policy and methods for completing assignments.
  • Work within defined parameters to identify work expectations and quality standards but have some latitude over prioritization/timing.
  • Follow standard policies that allow for some opportunity for interpretation/deviation.

REQUIRED QUALIFICATIONS:

  • 1+ years administration support experience in the healthcare industry
  • 1- 3 years of Microsoft technical experience in Word, Excel, Outlook and an ability to troubleshoot and resolve general technical difficulties.
  • Ability to multi-task and work in a fast-paced environment
  • MUST RESIDE IN OKLAHOMA

PREFERRED QUALIFICATIONS:

  • Associate's degree

ADDITIONAL INFORMATION:

  • Workstyle: This is a remote position
  • Core Workdays & Hours: Typically, Monday – Friday 8:00am – 5:00pm CST

WAH Internet Statement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
  • Satellite, cellular and microwave connection can be used only if approved by leadership.
  • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

HireVue 

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. 

SSN Alert 

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website. 

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$39,000 - $49,400 per year

 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

​

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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