Supervisor, Clinical RN - Emergency Services - Full Time

Position Summary:
In collaboration with the management team focuses on daily department operations. Supervises personnel and coordinates shift activities of Nursing. Performs all duties in a manner that promotes team concept and reflects the mission and values at Guthrie Robert Packer Hospital. Serves as a role model for nurses, physicians, and department support staff, exhibiting the Core Values in all activities. Mentors under the Clinical Manager / Director and pursues management and leadership training within the Guthrie Robert Packer Hospital. May be assigned to special projects per Clinical Manager / Director consistent with strategic, fiscal, quality and operational goals/targets.
In collaboration with management, coordinates the team to deliver patient care in a compassionate and ethical manner according to recognized standards and care model. Functions as the clinical & operating resource with designated hours of accountability exercising independent judgment. Ensures compliance with entity/department goals and clinical resource utilization. Promotes change and teamwork. Performs clinical duties of the patient care role related to professional specialty.
Education, License & Cert:
- Licensed as a Registered Nurse in the State of Pennsylvania/New York.
- Certification within area of expertise or practice preferred (Nursing Management, CCRN, CEN, etc.)
- BSN required within 3 years.
- Masters preferred.
Experience:
- Two years of recent clinical supervisory experience or charge nurse experience desired
Essential Functions:
1. RESOURCE UTILIZATION; Considers factors related to safety, effectiveness, cost, and impact on practice in the planning and delivery of nursing and other services. Utilizes staffing management principles to assure adequate supply of all necessary staff to perform patient care. Manages daily staffing issues in conjunction with Nurse Manager/Assistant Nurse Manager, analyzing available data sources, and making decisions based on this data. Adjusts daily schedules according to changes in staffing needs, due to patient census or acuity. Responsible for daily performance against budget targets. Assists in the development, implementation and modification of programs and services needed to meet patient care and staff development needs.
2. LEADERSHIP; Uses leadership principles to anticipate and influence change. Determines resources and actions needed to accomplish objectives. Sets priorities and manages time effectively. Identifies potential problems/opportunities and plans contingent action. Collaborates with the nurse manager / director, assistant nurse managers, , patient care staff and informal leaders in these efforts. Seeks creative methods to resolve conflicts. Promotes multi-disciplinary care of the patient. Keeps Nurse Manager / Director informed of clinical issues, triage problems, staffing issues, and risk management concerns. Acts on behalf of nurse Manager / Director in his/her absence.. QUALITY OF PRACTICE; Monitors and guides clinical practice expectations based on established goals and evidenced-based directives while incorporating individual unit needs. Able to provide clinical care and is a role model for staff in the clinical setting. Responsible for overseeing clinical operations and throughput of the clinical department. Works with Nurse Manager / Director, Medical Director, and clinical staff to develop, modify and implement patient care standards. Working with clinical staff, evaluates best practices and compliance with established goals for clinical practice. Role models customer service standards of the Guthrie Robert Packer Hospital. Responds to customer requests and complaints promptly and with courtesy. Fosters a supportive environment and works towards service recovery when necessary. Effectively advances improvement activities. Implement care/services that recognize age/diversity specific needs/issues of customers served. COLLABORATION; Establish shift assignments and Creates supporting systems that enable staff to jointly plan and deliver care. Role models collaboration and partnership with the patient care team. Utilizes shift huddles and performance boards with direct report staff to assure communication related to clinical care compliance and established goals.Collaborates with staff, physicians, and all appropriate departments to promote optimal patient care and customer service.
3. COMPLIANCE; Supports the implementation of organization policies and procedures in compliance with state, Federal and other regulatory guidelines to help ensure that high quality, cost effective patient services meet or surpass accreditation standards. Maintains confidentiality of all information related to patients, employees, medical staff, and as appropriate, Guthrie Robert Packer Hospital. Responsible to develop and coordinate, with assistance of the clinical manager / director, and clinical educator,, department competencies, educational programs, new employee orientation, and annual skills labs. Keeps current with advances in nursing practice and technology, sharing knowledge with the staff on a regular basis.
4. EDUCATION/PROFESSIONAL PRACTICE EVALUATION: Assumes responsibility for obtaining information and expanding job knowledge and competency that reflects current practice. Role models personal development and education. Evaluates own practice in relation to professional practice standards and guidelines, relevant statutes, rules, and regulations.
5. ADVOCACY/ETHICS; Advocates for the protections and rights of individuals, families, and staff, especially related to health and safety. Integrates ethical provisions in all areas of practice.
6. RESEARCH; Assists in the development, implementation and modification of programs and services needed to meet patient care and staff development needs.
7. HUMAN RESOURCE STEWARDSHIP; Uses appropriate interpersonal skills to guide others to accomplish objectives. Facilitates teamwork, participation, and cooperation. Delegates work so subordinates have the necessary direction, authority, and skills to complete assignments. Role models positive employee relations, using evaluation and management techniques and criteria, which are consistent and fair yet flexible enough to support employee and department needs. Assures timely performance evaluations that reflect validated competence, safety, and quality standards of practice. Counsels staffappropriately and is competent in conflict management. Uses independent judgment, after consultation with clinical staff, to recommend and/or take action related to interviews, new hires, transfers, promotions, evaluations, and performance management issues. In collaboration with manager / director recommends promotions, supports disciplinary actions, and investigates and follows through with employee complaints and concerns.
Other Duties:
1. Performs other related duties as required.
Rev: 12-05-2023