Specialist, Clinical Informatics

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Role Description

The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe!

Responsibilities:

Documenting Patient Encounters 80%
- Joining the provider in the exam room to observe patient visits
- Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
- Assigning appropriate CPT and ICD-10 codes
- Preparing After Visit Summaries
- Consulting with provider to ensure accurate and specific documentation
Clinical Documentation Improvement 10%
- Requesting and reviewing medical records
- Leveraging Oak Street's population health tools to support clinical documentation improvement
- Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
- Consulting with provider on clinical documentation opportunities
Administrative support for your provider and care team 10%
- Placing orders orders and referrals
- Addressing tasks
- Supporting the care team with additional responsibilities related to clinical documentation
Other duties as assigned

What we're looking for

Knowledge

Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]
Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
Prior scribe or transcription experience [preferred but not required]

Skills

Advanced listening and communication skills [required]
Strong computer literacy and ability to learn new technical workflows [required]
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
Ability to type 70+ words per minute [strongly preferred]
Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]
Ability to be a self-starter within your role scope
Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]
Ability to commit to at least 1 year in role (2+ is ideal) [required]
Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]
Compliance with hospital and Oak Street Health policies, including HIPAA [required]

US work authorization [required]

Behaviors

We strive for team members who represent our service standards and are:

Competent
Dependable
Inclusive
Seamless
Someone who embodies being "Oaky"

What does being "Oaky" look like?

Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission.

Oak Street Health Benefits:

Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $25.65

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/16/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Acts as a preceptor and mentor to support the development of nurses, APPs, students and other health care providers. Patient Safety and Quality: Demonstrates a commitment to patient safety by speaking up about safety issues and changing practice to enhance safety. Demonstrates shared accountability for safe practice. Shares errors or potential errors through system reporting mechanisms. Education: • A master’s degree in Acute Care Nurse Practitioner or Physician Assistant Studies. Certification/License: • Active, unencumbered, unrestricted Louisiana Advanced Practice Registered Nurse license or Physician Assistant license or temporary permit • Active Drug Enforcement Agency registration and Louisiana Controlled Drug Substance license • American Heart Association Certification in Basic Life Support and Advanced Cardiac Life Support WORK SHIFT: Variable Hours (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary About East Jefferson General Hospital East Jefferson General Hospital, a landmark of LCMC Health’s incredible community of care, has been the go-to hospital for health, wellness, and one-of-a-kind care in East Jefferson Parish for over 50 years. And we’re only beginning to realize our greatest potential. Learn more about East Jefferson General Hospital and our legacy, our future, and our national recognition as a Nurse Magnet Hospital. Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.