Patient Service Representative I - Dermatology

Description

About CLS Health

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!

We are Looking for:

We are looking for a professional and courteous Patient Service Representative to join our Dermatology clinic located at 2211 Norfolk St. Houston TX 77098. As the first point of contact for our patients, you will be responsible for providing excellent customer service, coordinating financial responsibilities, and ensuring that our patients have a positive experience when they visit our facility.

Responsibilities:

Greet patients and visitors in a friendly and welcoming manner
Verify patient information, including insurance coverage and personal information
Collect co-pays and other fees from patients at the time of service
Ensure the referrals are in the patient's chart before the patient comes in
Maintain patient records and ensure that they are accurate and up to date
Count cash box and complete cash reconciliation forms. Once close is completed, sign off on EBO report and cash reconciliation
Handle patient complaints and resolve issues in a professional manner
Perform other administrative tasks as needed

Why You’ll Love Working With Us:

Competitive salary
Quarterly performance bonuses
Supportive team culture
Real opportunities for professional development and career growth

Full benefits package including:

401(k) with company match
Medical, Dental, Vision, and Life Insurance
Paid time off
Disability insurance

Requirements

High school diploma or equivalent
1 year of College/University is a plus
Must have availability to begin work at 7:00 AM
Experience in a medical office or customer service environment preferred
Excellent communication and interpersonal skills
Ability to multitask and prioritize effectively
Strong attention to detail and accuracy
Proficiency in Microsoft Office and other computer applications
Ability to type 65 words per minute (minimum 55 wpm)
Knowledge of medical terminology and insurance billing preferred

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