Medical Assistant III

Job Summary

Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant III will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction.

Essential Functions

Acts as an assistant to the physician/provider by providing primary healthcare and patient care management.
Collaborates work efforts with the clerical staff to optimize operations and patient flow.
Interacts with outside healthcare facilities and agencies involving patient care and insurance.
Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.
Perform front office duties to provide coverage as needed.
Provide coverage in other departments or locations as needed.
Demonstrates excellent customer services skills and exhibits understanding and promotes the practice of safety, clinical and infection control standards.
Performs and is formally assigned (2) of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time: - Primary Care gaps in care identification, outreach, and chart preparation - Residency clinic role - High level disinfection - Designated new hire preceptor - Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador) - Care management (PDCMs) - Qualified language interpreter - Super User for EPIC or specific competency - Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling. - Multi-site/flexible float pool assignment

Qualifications

Required High School Diploma or equivalent

Required Completion of a competency-based accredited MA program, including a clinical rotation, or equivalent experience. Certifications listed below are effective March 1, 2026. Team members may have other certifications and hire dates before March 1, 2026.

1 year of relevant experience 1 year (12 months) medical assistant experience; or completed Corewell Health medical assistant internship and (6) months medical assistant experience; or completed Corwell Health medical assistant apprenticeship program required. Required

2 years of relevant experience  2 years of medical assistant experience Preferred

CRT-Basic Life Support (BLS) - AHA American Heart Association 30 Days required Or

CRT-Basic Life Support (BLS) - ARC American Red Cross 30 Days required

CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 90 Days required Or

CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 90 Days required Or

CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 90 Days required Or

CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 90 Days required Or

CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals 90 Days required Or

CRT - Medical Assistant, Registered (RMA) - American Registry of Medical Assistants American Registry of Medical Assistants 90 Days required Or

LIC-License Practical Nursing (LPN) - STATE_MI State of Michigan Upon Hire required

Physical Demands

Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 50 lbs
Waist to Waist > 5 lbs: Seldom up to 50 lbs
Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
Waist to Overhead > 5 lbs: Seldom up to 5 lbs
Bilateral Carry > 5 lbs: Seldom up to 25 lbs
Unilateral Carry > 5 lbs: Seldom up to 10 lbs
Pushing Force > 5 lbs: Occasionally up to 25 lbs
Pulling Force > 5 lbs: Occasionally up to 20 lbs
Sitting: Seldom
Standing: Frequently
Walking: Frequently
Forward Bend - Standing: Occasionally
Forward Bend - Sitting: Occasionally
Trunk Rotation - Standing: Occasionally
Trunk Rotation - Sitting: Occasionally
Squat: Seldom
Stair Climbing: Seldom
Crawling / Kneeling: Seldom
Reach - Above Shoulder: Seldom
Reach - at Shoulder or Below: Occasionally
Handling: Occasionally
Forceful Grip > 5 lbs: Occasionally
Forceful Pinch > 2 lbs: Occasionally
Finger/Hand Dexterity: Frequently
Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Grosse Pointe Hospital - 468 Cadieux Rd - Grosse Pointe

Department Name

Family Medicine Grosse Pointe - Medical Group East WB Mkt

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

Hours of Work

Days Worked

Monday-Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

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Team members may have other certifications and hire dates before March 1, 2026. 6 months of relevant experience Six (6) months medical assistant work experience or a completed Corewell Health East MA internship is required. Required Working in a physician practice or healthcare setting. Required 2 years of relevant experience 2 years of medical assistant experience. Preferred CRT-Basic Life Support (BLS) - AHA American Heart Association 30 Days required Or CRT-Basic Life Support (BLS) - ARC American Red Cross 30 Days required CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 90 Days required Or CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 90 Days required Or CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 90 Days required Or CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 90 Days required Or CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals 90 Days required Or CRT - Medical Assistant, Registered (RMA) - American Registry of Medical Assistants American Registry of Medical Assistants 90 Days required Or LIC-License Practical Nursing (LPN) - STATE_MI State of Michigan Upon Hire required Physical Demands Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 25 lbs Waist to Waist > 5 lbs: Seldom up to 5 lbs Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs Waist to Overhead > 5 lbs: Seldom up to 5 lbs Bilateral Carry > 5 lbs: Seldom up to 25 lbs Unilateral Carry > 5 lbs: Seldom up to 10 lbs Pushing Force > 5 lbs: Seldom up to 20 lbs Pulling Force > 5 lbs: Seldom up to 15 lbs Sitting: Frequently Standing: Frequently Walking: Frequently Forward Bend - Standing: Seldom Forward Bend - Sitting: Seldom Trunk Rotation - Standing: Seldom Trunk Rotation - Sitting: Seldom Reach - Above Shoulder: Seldom Reach - at Shoulder or Below: Seldom Handling: Occasionally Forceful Grip > 5 lbs: Seldom Forceful Pinch > 2 lbs: Seldom Finger/Hand Dexterity: Frequently How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here . On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Troy Professional Office Building - 44199 Dequindre Rd - Troy Department Name Trauma Troy - Medical Group East WB Mkt Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 7:30-4:30 Monday through Thursday, Friday 7:30 - 2pm Days Worked Monday through Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.