Director Continuum Care Management Services

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances
• Discounted Pet Insurance
• Retirement Contributions with Pre-Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• License and certification reimbursements and occupational insurance for medical staff.
• Gym Access to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.
• Emergency Travel Assistance
• Education Assistance or Education leave eligibility
• Discount program for travel, gym memberships, amusement parks, and more.
  
  

Visit us online at www.anthc.org or contact Recruitment directly at HRRecruiting@anthc.org.

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary

Under the general supervision of the Chief Nurse Executive, or designee. Manages and oversees the functions and staff for the Continuum of Care Management Program at Alaska Native Medical Center (ANMC). Assures integrated Continuum of Care Services that provide services and materials to patients and their primary care providers. Facilitates access to appropriate levels of care.

Responsibilities

Manages Continuum of Care Management program, and supervises assigned staff. Provides direct services for high risk patients and program development to serve high risk populations.

Develops processes, procedures and programs to assist patients from all over the state presenting to attain appropriate health care. Plans, develops and implements Continuum of Care Management Programs and activities are for internal and external customers and resolves arising issues.

Oversees and maintains department’s improvement processes and activities. Facilitates patient flow through acute care to meet individual patient needs and to appropriately use acute care resources. Monitors health care and utilization trends to keep programs up to date and to give feedback to Senior Management. Ensures quality control on related health care systems.

Explores other models of health care, analyzing the potential for success at ANMC. Assures an overall integrated Continuum of Care Management Services and discharge materials to patients and their primary care providers.

Identifies trends and issues which may indicate possible need for special projects. Researches scope of project, considers impact upon services and need to pursue further. Assigns resources and monitors progress of Continuum of Care staff. Serves as organizational expert in complex community discharges and safety of discharge issues.

Updates policies related to psychosocial or continuum of care issues. Identifies need for new such policies and writes such policies for consideration by senior management, new policies psychosocial and patient environment safety of discharge and continuum of care issues as outlaid by senior management.

Keeps abreast of issues, develops and maintains CE program to meet licensure and information update needs of assigned staff. Gathers internal or external issues/inputs, opinions, analyzes solutions and makes decisions as required.

Ensures Joint commission and other regulatory standards are met and documented. Promotes an environment that is customer focused and in alignment with ANMC mission, vision and values. Oversees clinical social work services as required.

Serves as staff to the ANMC Medical Ethics Committee. Writes and updates policies for consideration by the Ethics Committee and ANMC Senior Management.

Identifies and manages special projects. Researches scope of project, considers relevancy and relative importance. Assigns resources, and monitors progress of Continuum of Care Staff. C onsiders impact upon ANMC and need to pursue further.

Prepares and processes special and recurring reports and administrative records. Develops and monitors budgets.

Performs other duties as assigned.

Other Information

KNOWLEDGE and SKILLS

• Knowledge of analytical or evaluative methods.
• Knowledge of complex organization theory and functioning.
• Knowledge of federal, state, and local laws, regulations, and resources.
• Knowledge of research theory, medical ethics theory and practices.
• Knowledge of Adult Education Theory and methods.
• Knowledge of statewide continuum of care issues, health care issues and trends.
• Knowledge of social work and RN discharge Care coordination policies, practices and procedures.
• Knowledge of customer service concepts and practices.
• Knowledge of community resources, programs, and processes of the Regions.
• Demonstrated skill in management and administration, supervisory and or leadership skills.
• Skill in effective discharge planning and coordination across the continuum of care.
• Skill in identifying health care trends, expert level social work and discharge care coordination services.
• Skill in anticipating impacts of systems changes and broader trends upon of care and acute care patient flow.
• Skill in implementing managerial concepts principles and practices.
• Skill in effectively managing and leading staff, and delegating tasks and authority.
• Skill in assessing and prioritizing multiple tasks, projects and demands.
• Skill in interpersonal relationships, written and oral communication.
• Skill in persuasive conflict resolution.
• Skill in presenting information to public groups.
  
  

MINIMUM EDUCATION QUALIFICATION

A Master's degree in Social Work or Master’s in Nursing. Progressively responsible work experience may be substituted for nursing education on a year by year basis.

Minimum Experience Qualification

Non-supervisory – None

AND

Supervisory – Seven (7) years of supervisory experience.

MINIMUM CERTIFICATION QUALIFICATION

Current registered nurse license in the State of Alaska or Licensed Clinical Social Worker.

Preferred Experience Qualification

Experience in the Alaska Tribal Health System.

Additional Requirements

Depending on the needs of the organization , some incumbents in this job class may be required to obtain additional certifications or training in one or more specialty areas.