Project Manager (PMP)

21st Century Home Health Services (21HHS) is dedicated to delivering exceptional care to its patients while fostering a supportive and rewarding environment for its employees. The company consistently achieves hospital readmission rates below 10%—well under the industry average of more than 15%. It has also earned recognition as a 2024 Top Workplace, highlighting its culture of open communication, professional growth, empowerment, and appreciation.

As the fastest-growing home health agency in Northern California, 21HHS recently expanded into Marin and Sonoma counties, extending its reach while maintaining a reputation for excellence. Positive reviews across platforms such as Yelp, Google, Glassdoor, and Indeed reflect both the quality of care provided to patients and the outstanding experience of its employees, reinforcing its leadership in the home health industry.

This role presents a unique opportunity for a driven professional to design and build a best-in-class data infrastructure that powers an innovative, AI-enabled future. You’ll be joining a dynamic leadership team to shape the next chapter of growth for one of California’s most forward-looking healthcare organizations.

As a Project Manager at 21st Century Home Health Services, you will play a critical role in leading high-impact initiatives that improve how our teams operate and how we deliver care. You will be responsible for driving projects from initiation through execution—owning scope, timelines, resources, and outcomes—while ensuring strong alignment across business, clinical, and technology stakeholders.

This is a hands-on, execution-focused role for a seasoned Project Manager who brings structure, accountability, and clarity to complex, cross-functional work. You will lead large-scale system implementations and operational transformation projects, including our ongoing rollout of Salesforce as a core operational platform. You will coordinate internal teams and external vendors, manage risks and dependencies, and ensure projects are delivered on time, within scope, and with strong adoption.

In this role, you will act as the central driver and organizer, translating business needs into actionable project plans and ensuring stakeholders stay aligned and accountable. Success in this role requires strong project discipline, excellent communication skills, and the confidence to lead initiatives independently.

21st Century Home Health Services is the fastest-growing home health company in Northern California. Even with our rapid growth, we maintain a collaborative, people-first culture grounded in our mission to provide exceptional patient care.

This is a Monday–Friday onsite role based at our new Headquarters in Burlingame, CA.

• Develop and maintain detailed project plans, timelines, risk logs, and status reporting.
• Lead and manage cross-functional projects from initiation through delivery, ensuring milestones, scope, and outcomes are achieved.
• Own all implementation projects spanning operational change management, project planning sessions, ensuring stakeholders’ accountability related to execution timeliness, and owning processes from testing to go-live.
• Coordinate internal stakeholders and external vendors; manage dependencies and resolve blockers.
• Gather requirements, document workflows, and ensure alignment with business and operational needs.
• Facilitate project meetings, workshops, and decision-making forums to maintain momentum.
• Drive change management efforts, including training coordination, communications, and adoption support.
• Track and report on success metrics such as delivery timelines, stakeholder adoption, efficiency gains, and operational impact to executive sponsors.

• 7+ years of hands-on project management experience leading complex, cross-functional initiatives.
• PMP certification required.
• Proven ability to independently run large, multi-month (or multi-year) projects end-to-end.
• Strong command of project management fundamentals: scope control, timelines, risk management, documentation, and stakeholder alignment.
• Experience working with vendors and third-party implementation partners.
• Familiarity with enterprise systems and platforms (e.g., Salesforce, healthcare systems, analytics tools) is a plus; ability to learn quickly is essential.
• Excellent communication and facilitation skills, with the ability to translate complex initiatives into clear, actionable plans.
• Highly organized, proactive, and execution-oriented, with a strong sense of ownership and accountability.

• Opportunity for advancement.
• Rapidly growing organization.
• Low turnover/High morale.
• Outstanding benefits for you and your family including 401k with matching.
• Generous PTO, Medical, Dental, Life Insurance, Flexible Spending Accounts, Pet Insurance and more.

21st Century is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We strictly prohibit discrimination or harassment of any kind, including but not limited to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other characteristic protected under federal, state, or local law.