RN Full-time
NYU Langone Health

Nurse Coordinator (FGP) - Manhattan, Surgery-General Surgery

$1 - $1,000,000 / year

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Nurse Coordinator.

In this role, the successful candidate The Nurse Coordinator will primarily focus on supporting clinical communication and coordination between patients and clinical teams while responsible for the coordination, oversight, and optimization of scheduling across multiple sites. This position will work closely with the practice physicians, APPs, perioperative
leadership, surgeons, anesthesia, and administrative staff to ensure efficient use of operating room resources, reduce scheduling conflicts, and improve patient throughput. This includes, but is not limited to, patient screening and clinical intake, following up on testing coordination and results, appointment scheduling,
replying to patient advice requests and questions and ensuring patients are receiving timely and clear responses throughout their care episodes.
The position collaborates with internal and external providers, as well as other NYULMC staff and partners to help achieve high patient satisfaction
for patients/families. The Nurse Coordinator plays a key role in block schedule management, data reporting, and communication of surgical
scheduling policies and changes.

Job Responsibilities:

  • Partners with practice clinicians and staff to ensure high quality patient communication and consistent patient satisfaction
  • Other duties as assigned.
  • Act as a professional role model to all levels of staff by considering the needs and behaviors of specific patients in a culturally competent manner and incorporating expertise, critical thinking and related experience in care of patients and families.
  • Assist with orienting and training team members (New hires/interdepartmental initiatives) as requested.
  • Provides for educational needs of self, patients, and administrative staff. Participates in development and upgrading of patient/family education materials and programs relevant to expertise and practice
  • Participates in quality improvement programs and activities that promote patient, family/caregiver, physician and staff satisfaction.
  • Acquires and maintains current clinical knowledge and competence to fulfill responsibilities.
  • Interact with clinical and administrative positions in a variety of roles including practice staff and physicians, clinicians outside of the practice or NYU, health plans, etc.
  • Adheres to department and FGP policies and procedures
  • Uses and documents in the Epic electronic medical record regarding communication and care coordination activities. Organizes and presents pertinent (both normal and abnormal) data in a manner meaningful to physician for his/her medical diagnosis and treatment.
  • Participates in coordination of practice activities to provide patient care in a healing, humane and caring environment.Surgery related key responsibilities:

 

Block Schedule Management

  • Partner with all surgical divisions within the department of surgery to support a centralized scheduling model in alignment with perioperative central scheduling goals
  • Maintain and coordinate the master OR block schedule, including allocation, reallocation, and release of block time in alignment with utilization metrics across sites (e.g., Main Campus, Cobble Hill)
  • Assess case types to determine appropriate site placement based on clinical criteria, resources, and ambulatory eligibility to maximize scheduling efficiency.
  • Allocate OR time to surgical departments and individual surgeons based on historical utilization, case volume, and strategic priorities
  • Monitor block utilization and identify opportunities for improvement or reallocation
  • Proactively identify and backfill unused OR time to maximize utilization by working with all divisions in the department.
  • Daily surveillance of Epic Snap board Periop OR schedules and proactively identify scheduling gaps, conflicts, and opportunities
  • Monitor case lead times and proactively work with providers and schedulers to ensure timely OR bookings, with the goal of reducing patient wait times and optimizing OR access. 

 

Collaboration & Communication:

  • Serve as a liaison between divisional leadership, OR Central Scheduling Nurse Manager, providers, perioperative leadership, anesthesia, and administrative staff, including Surgical Scheduling Coordinators, Medical Secretaries, and OR Schedulers
  • Facilitate communication regarding schedule changes, open time, and urgent/emergent case needs
  • Partner with physician practices to support accurate case entry and scheduling; provide re-education as needed
  • Coordinate efforts to expedite surgical scheduling by facilitating preoperative clearances, insurance authorizations, and timely case entry.
  • Participates in OR governance or utilization committees
  • Included in onboarding of new surgeons to find appropriate OR block time prior to start date
  • Establish and reinforce clear and standardized expectations and communication with patients in the preoperative phase to support preparedness, facilitate timely clearances, minimize last-minute scheduling issues, and promote positive patient experiences.

Data and Reporting:

  • Analyze OR utilization data, including robotic utilization and outpatient and inpatient case volumes, to support decision-making
  • Generate reports on block usage, out of block utilization, cancellations, delays, and efficiency metrics
  • Recommends scheduling adjustments based on trends and performance indicators
  • Provide insights and recommendations to leadership based on trends in utilization and capacity

Policy & Compliance:

  • Ensure scheduling practices comply with hospital policies, accreditation standards, and patient safety protocols
  • Support initiatives to reduce surgical delays and improve patient throughput

Clinical Insight:

  • Apply clinical knowledge to assess the complexity and resource needs of surgical cases
  • Collaborates with perioperative teams to ensure readiness and appropriate case sequencing
  • Assesses case types to ensure maximum scheduling under providers individual OR block session

 

Minimum Qualifications:
To qualify you must have a Licensure as a Professional Registered Nurse in NYS with current registration. BSN or graduate of an accredited RN program with Bachelors degree in related health care field. Relevant clinical experience in ambulatory care, managed care or acute medical-surgical experience in the care of the population targeted for care coordination. Membership in pertinent professional organization is preferred. Fluent and strong written and spoken English language skills necessary. Possesses demonstrated strengths in interpersonal communication, customer service, negotiation, conflict management, creative problem solving, clinical leadership, change management, work process organization and time management.
Able to apply critical thinking and clinical expertise toward achievement of specific outcomes. Previously established ability to foster strong collaboration with co-workers, peers, physicians, nursing, and ancillary departmental support staff. Working knowledge of Microsoft Office (Outlook, Word, Excel and PowerPoint) and demonstrated proficiency in managing an electronic medical record such as Epic or a care/case management system..

Required Licenses: Registered Nurse License-NYS

Preferred Qualifications:
Two or more years in ambulatory, health plan, or home health setting or ambulatory setting care/case management experience. Membership in care/case management and/or related professional organization. Certification in Case Management, American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) or Certified Professional Healthcare Quality (CPHQ). Epic proficiency. Masters of Science in Nursing or relevant health related field.
Experience in perioperative nursing or surgical services

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $127,500.00 - $151,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

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White Plains Hospital Job Description Title: Registered Nurse Job Code: 300200 (RN) 300201 (RN- Baylor) 300203 (RN-IV Therapy) 300213 (RN-Radiology) 300227 (RN- Dialysis) 300232, 300234, 300250 (RN- Float Pool) 300222, 300229,300230 (RN – Per Diem) Department/Location: Nursing Division FLSA Status: Non- exempt Reports to: Nurse Manager/Assistant Nurse Manager Position Summary The Registered Nurse provides direct patient care. The Registered Nurse collaborates with patients, family/significant others, peers, physicians, and other members of the interdisciplinary healthcare team in the delivery of healthcare services to patients. The Registered Nurse assesses the patient’s needs, plans care, implements and evaluates the medical and nursing regimens in accordance with the hospital and nursing philosophy, policies/procedures and standards. He or she demonstrates leadership skills and commitment to professional accountability and growth Essential Functions And Responsibilities Includes The Following Understands and adheres to the WPH Performance Standards, Policies and Behaviors. Provides respectful care for all patients that allows for and promotes mutual respect, shared decision making and informed consent all the time while respecting a patient’s autonomy and dignity regardless of race, ethnicity, sexual orientation or gender identity, religion, language, or any other protected group status. The L&D RN provides respectful birthing care that allows for and promotes mutual respect, shared decision making and informed consent all the time while respecting a patient’s autonomy and dignity regardless of race, ethnicity, sexual orientation or gender identity, religion, language, or any other protected group status. The NICU RN provides management of the NICU Infant requiring Inter-facility transport. Utilizes the nursing process to meet the age specific needs of the patient in all aspects of care: biophysical, psychosocial, education, safety/ environment, and discharge planning Utilizes appropriate steps in the decision-making process to include recognition and priority setting related to patient care and unit-based issues. Addresses issues with appropriate actions Administers blood and blood products according to policy Collaborates and communicates with the interdisciplinary health care team Integrates patient rights and nursing ethics into work practice Adheres to infection control standards to reduce the risk of nosocomial infections to patient and staff. Adheres to the tenets of the Joint Commission National Patient Safety Goals Delegates activities to ancillary staff as it relates to the State Nurse Practice Act Adheres to the ANA Code of Nursing Ethics & Scope and Standards of Nursing Practice Supports, promotes, and practices within the WPH Professional Nursing Practice Model Sustains and advances the Magnet model Participates in the Performance Improvement initiatives Completes competency requirements Attends mandatory in-services Attends staff meetings as required/requested Utilizes cost containment practices Assumes Charge Nurse responsibility Performs other related duties as assigned Education & Experience Requirements Graduate from an accredited school of nursing with current New York RN license/registration. BSN Required. Knowledge of current nursing, medical and health trends and practices in rendering of patient care. One year of acute care nursing experience preferred for areas other than medical surgical or step-down BLS certification (through American Heart Association) is required. ACLS certification (through American Heart Association) is required for all RNs, except for NICU and OR RNs. All newly hired, inexperienced nurses must receive this certification within 12 months. All newly hired, experienced nurses must receive this certification within 6 months. PALS certification (through American Heart Association) is required for all RNs working in the PACU, 5I Pediatrics, Emergency Department, Armonk Urgent Care, Ambulatory Surgery and 226 Ambulatory Surgery Center. All newly hired, inexperienced nurses must receive this certification within 12 months. All newly hired, experienced nurses must receive this certification within 6 months. NRP certification is required for all RNs working in the Mother-Baby unit, Labor & Delivery, and NICU. All newly hired nurses to the NICU, L&D, and Mother-Baby must receive this certification within 6 months. Effective 10/31/25 all RNs working on 5I are required to have NRP. Experienced RNs will have 6 months to obtain and new graduates will have 12 months. All registered nurses and advanced practice nurses providing direct oncology care must demonstrate one of the following: Current cancer-specific certification in the nurse’s specialty by an accredited certification program. Oncology nursing certifications that qualify include, but are not limited to: AOCNP®, AOCNS®, AOCN®, BMTCN®, CPHON®, CPON®, CBCN® OCN® or Ongoing education by earning 36 cancer-related continuing education nursing contact hours every 3 years (maintained by department manager) Registered Nurses in the Emergency Department must complete de-escalation training within 1 year of hire to transfer to the Emergency Department. Successful completion of Department and Unit Orientation Program. Core Competencies Teamwork & Adaptability Acts as a Professional Role Model Assessment Skills Excellent Communication Skills (both verbal and written) Attention to Detail Planning & Organizing Sound Problem-Solving, Judgment and Decision-Making Skills Stress Tolerance Physical/Mental Demands/Requirements & Work Environment May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) database and accessed through the hospital’s Intranet site (Employee Tools/SDS Access). A copy of the SDS database can also be found at the hospital switchboard, saved on a disc. Position requires ability to move about freely at least 85 per cent of the time. Must be able to remain stationary for extended/prolonged periods Frequently moves/transports objects up to fifty (50) pounds and must be able to move patients of all weights with a minimum of one (1) assist or assistive device/equipment Must be able to work in environment with continuous interruptions Must be able to assess and respond to rapidly changing situational needs of patients, department and hospital Must be able to adapt in a high stress and fast-paced environment with multiple interruptions Must be able to detect sounds and respond to emergency sounds/signals at all times Must be able to constantly operate computer, equipment and other devices Position requires ability to concentrate on fine detail with interruptions and attend to tasks for more than sixty (60) minutes at a time. Individual must be able to understand and relate to theories behind several related concepts and remember multiple tasks given during the course of a day. Primary Population Served Check Appropriate Box(s) Below Neonatal (birth – 28 days) Patients with exceptional communication needs Infant (29 days – less than 1 year) Patients with developmental delays Pediatric (1 – 12 years) Patients at end of life Adolescent (13 – 17 years) Patients under isolation precautions Adult (18 – 64 years) Patients with cultural needs Geriatric (> 65 years) ☒All populations Bariatric Patients with weight related comorbidities Non-patient care population The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital. Salary Range: $117,695-$152,756 (Based on FT hours)