RN Outpatient Full-time
University of Maryland Medical System

Nurse Coordinator (RN) Ambulatory Services Senior Clinical Nurse I

Job Requirements

General Summary

This role is designed for the nurse who is a clinical and professional leader at the unit level. Demonstrates effective and consistent leadership behaviors in advancing evidence based practices, leading unit governance initiatives, and coaching others to achieve and grow in the role of the professional nurse.

Responsibilities

II. Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

Clinical Practice

  • Provides independent care of unit specific patient population; serves as Clinical Resource for others, utilizes and integrates evidence into practice, functions effectively in roles specific to unit.
  • Accountable to patients and families for the processes and outcomes of care during an episode of care.
  • Accountable to peers for the advancement of group practice on the unit, and to the nurse manager for the totality of work performance.
  • Serves as a clinical expert and professional resource for the unit nurses. Utilizes clinical expertise to teach nurses informally on the unit in a structured role or through formal teaching in classes.
  • Advances clinical practice on the unit, consistently integrates evidence into practice and uses this as a firm foundation for unit practice.
  • Provides symptom management strategies to a defined patient population in collaboration with physician.
  • Provides extensive patient education regarding disease process, treatment plan, and symptom management. Expertise in specialty area enables nurse coordinator to triage and assess patients in order to provide optimum level of care. 6. Assists patients with authorizing and pre-certification of insurance coverage for tests as ordered as part of the treatment plan.

Professional Development

  • Serves as an expert preceptor, coach and mentor to new nurses, students and preceptors
  • Mentors and coaches unit leaders or those assuming leadership roles on councils or major governance initiatives.
  • Leads unit processes for development of ancillary personnel’s skills and development; leads unit based peer review processes.
  • Actively engaged in advancing own practice; role model for others.

Service/Quality

  • Leads efforts to address Nursing Sensitive Quality Indicators (NSQI) improvement opportunities; develops/implements and evaluates action plans.
  • Leads performance improvement initiatives by designing, implementing, evaluating, and disseminating results.
  • Monitors patient and unit safety standards; actively contributes to development and implementation of improvement plans.
  • Coaches CNI and CNIIs on PI and/or evidence-based practice.
  • Complies with, participates and leads regulatory activities in the unit/division or organization.
  • Leads in the development of Performance Improvement, or Evidence Based Practice, or research at the unit level.

Unit Operations

  • Oversees unit orientation program. Plans clinical experiences for orientation.
  • Serves as a unit steward such as liaison for lab, nutrition, pharmacy, etc.
  • Mentors and coaches other nurses to advance their development and to maintain competencies required for the patient population served.
  • Role models and holds peers accountable for Health Work Environment guidelines (communication, collaboration, effective decision making, recognition, leadership, staffing)
  • Orients nurses to unit level governance structure and councils
  • Serves to problem solve; focusing on operational issues that may impede patient outcomes in a timely manner.
  • Active participant in regulatory activities such as tracers, disease specific certification visits, etc.
  • Role models and holds peers accountable for maintaining AACN guidelines for Healthy Work Environment (communication, collaboration, effective decision making, recognition, leadership, staffing)

Work Experience

Education & Experience

  • Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required.
  • A Baccalaureate degree in Nursing or equivalent is required. Master’s degree is preferred. Specialty certification, or eligibility for certification is required.
  • Current CPR certification required.
  • Two years professional nursing experience required, ambulatory/outpatient or population specific experience preferred.
  • Relevant clinical work experience related to practice on the unit.
  • Member of a professional organization.

Skills

IV. Knowledge, Skills and Abilities

  • Demonstrated evidence of professional growth and development through enrollment in a degree program such as one of the following: specialty certification; teaching in formal hospital programs; teaching in formal programs outside of hospital; board member of professional association.
  • Demonstrated ability to assume a clinical leadership role. Demonstrated effectiveness as a multidisciplinary team member.
  • Ability to learn and use computer systems in order to manage patient information.
  • Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs.
  • Demonstrated/documented highly effective interpersonal and written and verbal communication skills.

Patient Safety

Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.

  • Takes action to correct observed risks to patient safety.
  • Reports adverse events and near misses to appropriate management authority.
  • Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.

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