Medical Assistant

SouthStar Urgent Care Plaquemine, LA 70764, US

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Essential Functions and Responsibilities:

Prepare patients for examination, records vital signs and history, and provides treatment as applicable
Prepares exam/treatment rooms; select, setup, sterilize, and maintain medical supplies and equipment for procedures
Prepare and administer injections, change dressings, and facilitate wound management under providers orders
Collect blood, tissue, and other laboratory specimens through routine in-house testing procedures, and analyze and prepare for testing, log results, and perform lab call-backs
Document basic patient care and procedures, utilizing appropriate forms and electronic medical records
Schedule patients for tests, initial, and follow-up appointments if applicable in care setting
Instructs patients and family regarding treatment and medication instructions
Collaborate, take direction, and initiate actions that will allow the assumption of cross-functional team actions to ensure seamless patient care
Phlebotomy
Perform opening/closing clinic duties and patient call backs
Ability to interact effectively and in a supportive manner with persons of all backgrounds
Sustain excellent patient interactions using clear communication and problem-solving skills
Assess walk-in traffic for potential emergencies
Check-in patients at the front desk in preparation for their appointment with a provider and scan all documents into the patient’s chart
Assist patients with completion of pre-registration forms, ensuring all items are signed, and medical records are distributed
Informs patients of costs of care being provided. Collect all fees and apply to patients’ chart
Collect and record copayments and outstanding balances, and balance cash drawer daily
Cover medical records and prior authorizations when needed
Communicate efficiently to back-office staff regarding needs of patients
Maintain confidentiality of sensitive patient information at all times
Answer the phone in a professional manner and follow procedures for routing calls
Ensure reception area and waiting rooms are clean. Regularly sanitize counters, surfaces, and reception area items
Perform other duties as assigned

Requirements and Qualifications:

Education: High school graduate or equivalent is required.
Certificate/License: Current Certification as a Medical Assistant through one of the following programs is preferred (RMA, AAMA, NCCT, CMAC, AMCA). Current BLS certification is required.
Experience: A minimum of one (1) year of relevant experience is preferred

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