Patient Flow Registered Nurse - Bed Management

Jefferson Health Center City East, PA 19106, US

Job Details

The Center for Operational Resource Efficiency (CORE) works with patient care areas, support services, administration, and others to implement strategies to ensure seamless patient care, capacity management, efficient patient flow, improved access and quality care. Goals of CORE include reducing missed transfer opportunities, increasing targeted volumes, reducing unnecessary length of stay (LOS), and placing the right patient in the right setting at the right time. The department defines the analytics required to predict and drive decisions in real-time. Metrics are tracked and outcomes reported to sustain an environment of continuous improvement

Job Description

PRIMARY FUNCTION:

The Patient Flow Nurse is responsible for continuity of operations within the facility by overseeing all patient admissions, discharges, and transfer activity, while monitoring capacity both currently and prospectively across the TJUH, Inc. Division. Facilitates continuous throughput of patients from all points of entry by utilizing effective verbal communication, swift clinical decision making and problem-solving skills. This includes coordination and communication with key personnel and departments, including Jefferson physicians, nursing personnel, Environmental Services, Patient Transport, JeffSTAT, and the Jefferson Health Transfer Center.

The Patient Flow Nurse operates in a busy, high-stress environment, and must be able to make stressful decisions promptly. The Patient Flow Nurse Manager must be adaptable individual capable of building relationships and managing competing priorities. The Patient Flow Nurse is accountable for defined patient flow quality and safety key performance indicators (KPIs), e.g. ED and PACU boarding, clinical place assignment/placement times, wait times in ED and PACU and adherence to clinical placement guidelines/ unit-based admission criteria

Activities

 Maintains patient throughpout and continually evaluates bed placement progress according to the institution’s Patient Flow Plan.

 Provides clinical guidance to departmental personnel on where to place patients in accordance with unit-based admission and clinical placement criteria.

 Establishes and directs plan for patient placement of all admissions and transfers.

 Collaborates with medical staff and nursing personnel in all departments to optimize patient flow throughout the facility.

 Monitors centralized care progression and quality and safety alerts.

 Maintains awareness of staffing levels in key departments, such as Nursing, EVS, Patient Transport, JeffSTAT, and other departments that might impact patient flow.

 Acts as the Charge Nurse in the absence of an on duty Manager or Supervisor.

Specific Actions/Decisions:

 Targets and assigns beds to patients from all clinical departments, direct admissions, and external transfers based on defined workflow.

 Acts on care progression and quality and safety alerts based on clinical guidelines, protocols and processes.

 Facilitates the Daily Bed Meeting and leads efforts to problem solve during high census periods and develops action plans.

 Sets the priority for EVS and Patient Transport requests to optimize patient flow and reduce wait times.

 Notify Facilities Services of maintenance requests for bed blocks.

OTHER FUNCTIONS AND COMPETENCIES needed in addition to Essential Functions:

 Performs duties in an independent manner based on guidelines set by supervision.

 Participates in special projects or other duties as assigned.

INTERNAL/EXTERNAL CONTACTS:

Internal: Physicians, Nursing staff, Care Management, Ancillary department staff

External: Hospitals, insurance companies, third party vendors, regulatory agencies

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EDUCATIONAL/TRAINING REQUIREMENTS: Education Requirements Educational Requirements

BSN- required

MSN or healthcare related area- preferred

_________________________________________________________________________

CERTIFICATES, LICENSES, AND REGISTRATION:

Registered Nurse (RN) required
Advanced Cardiac Life Support (ACLS) Certification required

Registration with related professional association preferred
Lean Six Sigma and/ or Project Management preferred

_________________________________________________________________________

EXPERIENCE REQUIREMENTS:

3-5 years In a related area of clinical practice required

1-2 years Supervisory or Charge Nurse experience preferred

________________________________________________________________________

ADDITIONAL INFORMATION:

MS Office (Outlook, Word, Excel, PowerPoint, etc.), EMR Skills and Knowledge

Knowledge & Applied Experience

Ability to develop effective relationships with a range of stakeholders internally and externally. Critical thinking skills.

Risk management strategies

Behavioral

Problem solving, relationship building, interpersonal, communication, conflict resolution

_________________________________________________________________________

Work Shift

Rotating (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University Hospitals, Inc.

Primary Location Address

601 Walnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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