CHRISTUS Health

Administrative Director Nursing - Ambulatory Surgery Center

Summary:

Manages the designated service line and staff for a facility; ensures quality and full compliance with relevant policies and standards.

Responsibilities:

  • Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families
  • Ensuring consistent application of nursing services policies and standards throughout the organization
  • Monitoring patient outcomes and quality and effectiveness of nursing care
  • Overseeing performance of managers and teams; identifying and addressing staff training and development needs
  • Medical staff, department heads, and administrators in matters related to nursing service and strategies

Financial Management

  • Recognizes the impact of reimbursement on revenue
  • Understands the relationship between value-based purchasing and quality outcomes with revenue and reimbursement
  • Creates, monitors, and analyzes a budget explaining variances
  • Conduct ongoing evaluation of productivity forecasting future revenue and expenses
  • Documents capital appropriations and project authorizations

Human Resources Management

  • Evaluates and specifies the critical resources required to accomplish the team's objectives
  • Initiates requests for required resources based on staff competency with patient acuity
  • Allocates team resources responsibly and equitably within the scope of labor laws
  • Calculates resource usage to set a baseline for comparison
  •  Discovers opportunities to improve resource utilization
  • Implements changes in role consistent with scope of practice
  • Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow
  • Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
  • Adjusts management and personal style to fit the needs of different people and different situations
  • Explores motivational factors and tailors motivational efforts to individual needs and situations for the department
  • Conducts evaluations on personnel performance at the work place and recommends improvement plans
  • Coaches others on operating personnel management systems and their processes

Relationship Management and Influencing Behaviors

  • Situation Management
    • Identify issues that require immediate attention
    • Apply principles of crisis management to handle situations as necessary
    • Manage conflict
    • Promote team dynamics
    • Mentor and coach staff
  • Promote Professional Management 
    • Promote and encourage stress management
    • Encourage participation in professional action
    • Apply principles of self-awareness
    • Foster a healthy work environment
  • Diversity
    • Understand the components of cultural competence as they apply to the workforce
    •  Maintain an environment of fairness and processes to support it
    • Capitalize on differences to foster highly effective work groups

Performance Improvement/Safe Practice/Quality Care/Regulations

  • Assesses customer and patient satisfaction while developing strategies to address satisfaction issues
  • Provides direct service to internal or external customers
  • Facilitates the resolution of customer problems, issues, or concerns
  • Monitors and promotes workplace safety requirements resulting in positive patient outcomes
  • Applies systems thinking knowledge as an approach to analysis and decision-making
  • Demonstrates accountability for nursing research and quality improvement activities
  • Supports provision of evidence-based nursing care
  • Promotes and communicates patient information effectively across the continuum of care

Leadership

  • Serves as a leader of patient care
  • Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.
  • Demonstrates leadership qualities: intelligence, dominance, persistence, integrity, confidence
  • Manages own behaviors during interactions, such as feedback giving, to shape workplace events
  • Utilizes positive reinforcement to motivate & attain desired behaviors; increases productivity
  • Employs leadership theories, such as contingency and transformational, and associated techniques
  • Applies techniques of “action learning” to problem solve and personally reflect on decisions 

Clinical Performance Improvement

  • Shares experiences with process performance improvements across multiple areas
  • Recognizes recurring and difficult programs and explores new or innovative solutions
  • Leverages technology to facilitate the sharing of clinical performance or outcomes data
  • Compares and contrasts different approaches for performance improvement; highlights pros and cons
  • Creates mechanism for ensuring quality and performance measures are understood and valued by nursing staff
  • Consults on and coaches on developing business cases to justify improvement initiatives

Clinical Policies and Standards

  • Monitors different types of clinical practice to ensure compliance with standards
  • Evaluates existing and evolving standards and procedures and their impact on the organization
  • Shares advanced clinical standards and policies across medical specialties
  • Collaborates with other functions in establishing and documenting joint standards
  • Participates in the development of clinical policies and practices
  • Develops control and monitoring mechanisms for clinical policies adherence

Healthcare Policy and Ethics Compliance

  • Shares experiences with addressing diverse problems in healthcare policy compliance
  • Demonstrates best practices for dealing with complex compliance or non-compliance situations
  • Guides others in making correct decisions when faced with ethical dilemmas
  • Designs or revises organizational practices and procedures to ensure compliance with policies
  • Supports and coaches on mechanisms that encourage attention to compliance issues all clinical activities
  • Participates in translating policy changes into operational programs and services

Healthcare Regulatory Environment

  • Implements programs as needed to comply with diverse healthcare laws or regulations
  • Monitors regulatory compliance of all healthcare practices to ensure no violations
  • Evaluates key aspects of pending healthcare regulations and legislation that may impact company
  • Provides recommendations and implements solutions to existing and potential legal problems
  • Remains knowledgeable and shares main considerations and issues related to laws and regulations in the implementation of healthcare practices
  • Collaborates and communicates with all departments of a healthcare organization for the preparation for external audits

Requirements:

Education/Skills

  • Master's Degree

Experience

  • Minimum of 3-5 years clinical patient care experience in a relevant setting
  • Minimum of 5-10 years of healthcare management experience

Licenses, Registrations, or Certifications

  • RN License in state of employment or compact

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time


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