Medical Assistant

apartment GoHealth Urgent Care location_onBridgeville, PA

Medical Assistant Training Coach-Bridgeville, PA

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. UPMC, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across Pennsylvania and West Virginia. At UPMC-GoHealth Urgent Care , we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team! The Training Coach – MA role partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience. The Training Coach - MA is responsible for executing on the practical skills training phase of new hire training by following a formal and organized method of teaching new or existing team members the critical thinking skills and high-level competencies to feel comfortable and confident in doing their role. The Training Coach - MA uses a competency-based model to foster growth learning and enhance the socialization of the learner. The types of learners include newly hired team members, team members transferring to a center or department, and those team members who require additional support with new or existing learning experiences. The Training Coach – MA will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. Job Requirements Education: Graduate of a Medical Assistant Program preferred 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred High school diploma or equivalent required Work Experience: Medical Assistant experience preferred for Graduate of a Medical Assistant Program or 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred Training or related experience required Experience using Electronic Health Record (EHR) Urgent care experience preferred. Required Licenses/Certifications Basic Life Support (BLS), obtained through the American Red Cross (ARC) or American Heart Association (AHA), required at the time of hire. One of the following certifications is required at time of hire: CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals) Graduate of an Accredited School of Nursing or LPN or RN EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant Essential Functions Teach and evaluate team members’ technical skill competencies using pre-approved methods and procedures. Conduct orientation to the center, department and/or organization to cover predetermined learning items. Teach and train team members to bring them up to predetermined levels of competency for the specific job. Hosts Learning Coach Workshop, as needed. Acts a backup to the Training Specialists and completes classroom-based training; complete Airtable compliance documentation. Meets the required minimum 40 hours to a maximum of 80 hours of dedicated time invested with up to 6 assigned team members to ensure a level of knowledge and skills is acceptable within the company’s learning standards required. Ensure a flexible schedule to capture new hires with challenging schedules i.e., Per Diems, Temporary, etc.… Provide in-center coaching to new team members on all assigned areas of the core competencies. Offer hands-on market specific training needs, from new hire training, check-ins, market process updates/changes, clinical refresher needs, registration process refresh/updates, and annual competencies. Ensure accountability of team members’ competence validation. Collaborate with Training Specialists and Learning team leaders for ongoing quality improvements for the training program. Meets with the Training Specialist regularly to support market operation training needs related to the team members’ learning journey including, but not limited to, new hire training, market learning process updates/changes, other market training needs. Assists in maintaining Airtable compliance by completing and uploading Core Competency Checklist and submitting the Competency Evaluation via digital Airtable form. Maintain team member evaluation feedback being at the fully meets or higher level each year. Collaborate with Training Specialists and Learning team leaders for ongoing quality improvements for the training program. 30, 60, 90-day check-ins for training needs to include, but not limited to, checklist to round and check comfort level Track and manage the assigned completion of Core Competency Checklist items and submit e-form when completed for new team members. Provide timely feedback on assigned team member performance and escalate any issues if required. Operates in a mobile capacity; travel to sites where majority of new hires home locations are near, as assigned. Works operationally when no training is needed i.e., new hire training, workshops, BLS, fit testing, etc. Provide support, partnership, and training to other market Training Coaches nationally, as needed. Attends mandatory operations/learning meetings on behalf of Training Specialist in their absence. Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; etc. Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence. Ensure reception area is well maintained. Conduct courtesy call-backs for patient follow-up. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. Other patient care responsibilities as defined in the Medical Assistant Guideline document. Ability to work a flexible schedule that includes evenings and weekends. All other duties as assigned. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

apartment GoHealth Urgent Care location_onLatrobe, PA

Certified Medical Assistant

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Minimum hourly rate starts at $17/hour and is commensurate with experience. Bonus potential of up to $600/month. Job Summary In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability. Job Requirements Education High School Diploma required Graduate of a Medical Assisting Program required Work Experience Medical Assistant experience preferred Front Desk experience preferred Required Licenses/Certifications Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA). One of the following certifications is required at the time of hire : CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals) In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant Additional Knowledge, Skills and Abilities Required Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Social perceptiveness and service-oriented Excellent written and verbal communication skills Strong organizational and planning skills Proficiency in MS Office and patient management software Core Competencies: Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. Essential Functions Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job. Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

apartment GoHealth Urgent Care location_onRoss Township, PA

Medical Assistant Float

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Bonus eligible up to $600/month $2000.00 Sign on bonus for full-time roles Minimum hourly rate starts at $17/hour and is based on years of experience. Job Summary In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability. Job Requirements Education High School Diploma required Graduate of a Medical Assisting Program preferred Work Experience Medical Assistant experience preferred Front Desk experience preferred Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA). One of the following Certifications or Experience is Required: Under one year of Medical Assistant experience requires one of the following Certifications at the time of hire: CCMA- Certified Clinical Medical Assistant (verified through NHA , National Healthcareer Association) CMA - Certified Health Professionals (verified through CHP , Certified Health Professionals) CMA- Certified Medical Assistant (verified through AAMA , American Association of Medical Assistant) CMA - AAH American Allied Health RMA- Registered Medical Assistant (verified through AMT , American Medical Technologists) NCMA- National Certified Medical Assistant (verified through NCCT , National Center for Competency Testing) NRCMA- Nationally Registered Medical Assistant (verified through the NAHP , National Association for Health Professionals) ARMA - American Registry of Medical Assistants In lieu of an approved MA Certification, we will also accept one of the following 1+ years of working experience as a Medical Assistant in a Hospital or Urgent Care Setting 1+ years of working phlebotomist experience Candidates who do not hold an approved Medical Assistant certification at the time of hire must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant. In lieu of an approved MA Certification, we will also accept one of the following at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant Additionally, CPOE certification for order entry is required within two weeks of start date. Additional Knowledge, Skills and Abilities Required Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Social perceptiveness and service-oriented Excellent written and verbal communication skills Strong organizational and planning skills Proficiency in MS Office and patient management software Core Competencies: Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. Essential Functions Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job. Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

apartment GoHealth Urgent Care location_onNorth Huntingdon, PA

Certified Medical Assistant