Atrium Health

Director of Nursing

$68.20 - $102.30 / hour

Department:

10010 Atrium Health Union West - Administration

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

This position will have 24/7 responsibility at Union and Union West.

Pay Range

$68.20 - $102.30

Major Responsibilities:

Coordinates and manages all resources necessary to provide optimal nursing care. This includes the availability of staff resources, patient care supplies and automated patient care systems. Also responsible for effectively managing resources through systems management, carefully coordinating system issues to assure optimal patient care.

Responsible for evaluating the quality of patient care provided by all department staff by using the Standards of Practice and patient outcomes and other quality indicators to include peer review, incident reports, use of policy and procedures, evaluation of equipment, supplies and products. Responsible to ensure that appropriate resources are available for Performance Improvement initiatives on the department.

Develops service strategies and monitors service levels against indicators to demonstrate improvement in customer and patient satisfaction. Coordinates and integrates services with other areas. Holds employees accountable for meeting department, facility, and Aurora Service Standards.

Maintains and promotes effective relationships with and between patients, families, department staff, other departments, medical staff and their support staff, other health care facilities and vendors. Participates in problem resolution as needed. Acts as a liaison between medical and nursing staffs as necessary.

Responsible for making recommendations for changes in nursing practice to shared governance councils and promotes new approaches and concepts. Responsible for participating in shared governance councils as a management representative, as a work group member, or by providing feedback as requested to the councils. Responsible for supporting shared governance in the department by holding staff accountable and by monitoring and counseling the department representative(s) to ensure role compliance.

Responsible for achieving care management targets in area(s) of responsibility. Responsible for achieving patient loyalty targets. Responsible for achieving target improvements in employee engagement. Plans for staffing needs appropriately meeting established productivity benchmarks.

Responsible for attaining and maintaining department's compliance with DNV on Accreditation, and other regulatory bodies.

Responsible for achieving care management targets in area(s) of responsibility. Responsible for achieving patient loyalty targets. Responsible for achieving target improvements in employee engagement. Plans for staffing needs appropriately meeting established productivity benchmarks.

Facilitates evidence-based nursing by creating an environment that encourages the utilization of evidence in practice; uses evidence in decision-making to maintain quality, cost and customer service; and ensures the integration of evidence in congruence with departmental, organizational, regional and Aurora strategic goals.

Responsible for using innovative and effective recruitment and retention strategies and coaching staff in recruitment and retention behaviors. Also responsible for establishing successful relationships and links with nursing instructors and students. Responsible for optimizing the work environment by effective use of all data, which includes but is not limited to employee feedback and the employee engagement index to enhance the retention of staff.

Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.

Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives

Responsible for understanding and adhering to the Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the business.

Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure:

Registered Nurse license issued by the state in which the teammate practices

Education/Experience Required:

Bachelor's degree in Nursing Masters degree in nursing or related health program (MHA, etc.) Advanced degree in nursing, business administration, hospital administration, or a health care related field 5 years in healthcare management or project management

Knowledge, Skills & Abilities Required:

Demonstrated management skills, including the ability to work well with others, team building and conflict resolution skills, effective communication and presentation skills. Ability to work across all lines of management and staff to promote good relationships among departments Strong knowledge of healthcare finance

Physical Requirements and Working Conditions:

Ability to travel locally

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

This position is accountable for providing operational oversight, strategic direction, leadership, and administration of the assigned patient care divisions according to the Mission, Values, and Philosophy of Advocate Health. This includes planning, development and execution of strategies for utilization of resources in clinical areas to ensure the delivery of the highest quality of patient care to the satisfaction of the patients, associates, medical staff, and management in the most effective and economical manner. This position works closely with all leaders across the hospital, including medical administration and executive leadership, to promote communication and effective working relationships. This role is critical is setting the stage for a collaborative culture of safety and excellence.

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Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all. Your feedback matters. Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Ready to Take the Next Step: Apply Now! Where You Will Work : Atrium Health Urgent Care University City is conveniently located in Charlotte, NC. We deliver high-quality, compassionate care for patients of all ages, from newborns to seniors. Our services include treatment for common illnesses, minor injuries, and workers’ compensation needs. Our dedicated care team consists of experienced providers, nurses, medical assistants, radiologic technologists, and patient service specialists, all working together to ensure exceptional patient experiences. As an RN in our urgent care setting, no two days are the same. You’ll play a vital role in triaging patients, assisting with procedures, running point-of-care labs, administering medications, and applying a wide range of clinical skills to support timely, quality care in a fast-paced environment. We’re Looking For: Completion of an accredited or approved program in nursing Registered Nurse license issued by the state in which the teammate practices Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association 3 Years of RN experience with Urgent Care, ED, ICU , preferred Bachelor’s in nursing preferred What You’ll Do: This is a 3:3 work week rotation, with 12-hour shifts. Resulting in 36 hour work weeks and requires weekends and holidays Teammates will work in a fast -paced environment and will need strong triage and assessment skills. Responsibilities: Triage assess acuity. Obtains vitals, Administer medications, injections and vaccinations. Perform Point of Care testing, lab specimen collection. Assist with procedures such as splinting, wound care, blood draws. As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures. Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum. About This Location: We welcome you to join our Ambulatory Nursing team at Atrium Health Greater Charlotte! Across our 14-county region, we provide comprehensive care in over 600 locations in an array of settings including Primary Care, Urgent Care, Infusion, Cardiology, Neurosciences, Orthopedics, Women’s Health, Pediatrics, Musculoskeletal, Oncology, Behavioral Health, Virtual Care, and various other medical specialties. We aim to be the Best Place to Care for our nursing team by fostering a culture that embodies collaboration, elevates the voice of our clinical teammates through professional governance, and promotes excellence in nursing clinical quality outcomes through evidence-based practice. With such a broad network of care locations and exciting growth in the Ambulatory space, we are confident you will find Atrium Health is the perfect place for you to grow in your career while serving the patients and communities that count on us. Be the Nurse Who Redefines Care. At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all. Your feedback matters. Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Ready to Take the Next Step: Apply Now! Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. The Ambulatory and Outpatient Registered Nurse (RN), a member of Advocate Health Nursing Professional Governance community, provides high- quality, patient-centered care through evidence-based practice, clinical expertise, and compassionate care delivery in an ambulatory care setting. The RN collaborates with interdisciplinary teams, advocates for patient needs, and upholds professional practice standards to promote optimal health outcomes.