Assistant Nurse Manager- 5N Med/Surg, AHN Wexford

apartment Allegheny Health Network location_onWexford, PA 15090, US

Company

Allegheny Health Network

Job Description

GENERAL OVERVIEW

This job manages, supervises, and coordinates the daily operations of a specific patient care department under the direction of the Nurse Manager, providing clinical and administrative leadership and expertise. Contributes to the strategic planning process and attainment of goals of the department/unit, the organization and network.

Essential Responsibilities

LEADERSHIP

Role model mission, vision, and values within their defined areas of responsibility.
Demonstrates and role models professional behavior with all staff interactions.
Serves as change agent and role model for change to assist staff in accepting and embracing the necessary change.
Conducts monthly unit conferences with minutes which include discussions of both unit and organizational activities and goals when delegated
Completes annual performance appraisals on associates which includes peer feedback process, plan for professional development and employee self-appraisal on delegated associates
Attends meetings at the direction of the nurse manager
Promotes unit based shared governance to include ongoing support through consultation and assistance in eliminating barriers in partnership with the nurse manager
Promotes professional development plan and conducts quarterly check-ins with staff
Promotes and encourages nursing specialty certification in partnership with the nurse manager
Promotes employee engagement through leadership rounding.

QUALITY AND PATIENT SAFETY

Identifies, plans, and implements activities in partnership with the nurse manager in specified clinical departments which ensures patient care is delivered in accordance with professional standards for nursing practice and is evidenced based, meets patient safety goals and standards and regulatory guidelines.
Monitors departmental performance in appropriate evidence-based practices quality and patient safety goals, meeting assigned goals.
Develops action plan for any goal not met which includes timeline.
Participates in regulatory readiness
Assists nurse manager in developing a yearly unit based quality plan with unit based clinical practice and performance improvement council based on identified unit needs.
Participates in operational excellence projects using performance improvement methodologies related to through put and other quality improvement initiatives.

CUSTOMER SATISFACTION

Works collaboratively with patients, families, peers, and other departments in the organization/network to meet established organizational goals for patient experience..
Investigates and provides feedback for identified patient or departmental concerns.
Rounds daily to assess and address patient and family needs.
Collaborates with nurse manager to Develop departmental plan to address any improvement needs.
Assists nurse manager in meeting or show consistent progress toward meeting established patient experience goal(s) and metrics.

FINANCE

Ensures effective implementation of financial plan in partnership with nurse manager
Demonstrates fiscal stewardship through effective and efficient use of staff, facilities, equipment, and other resources while maintaining patient care standards.
Maintains both FTE and Goods/Services within established budget, completes variance reports according to established guidelines.
Utilizes established tools to monitor monthly budget performance, conducting drill down to explain variances as needed.
Completes daily productivity tracker
Collaborates with nurse manager to address overtime use with individuals as needed with documentation of discussion.

PROFESSIONAL GROWTH AND DEVELOPMENT

Fosters the development of staff through coaching, mentoring, and creating an environment which encourages learning and use of research.
Assures appropriate orientation and onboarding, education, credentialing, and professional development for personnel in collaboration with education development specialists
Encourages and facilitates staff membership on councils and committees
Encourage and facilitate attendance at nursing grand rounds and other educational programs according to educational needs assessment of unit/department or network.
Foster peer review participation with staff an d participate in peer review with other assistant nurse managers..
Conducts quarterly check-ins with assigned staff to review developmental goals
Identifies one area for self-improvement annually and develops a plan to improve

Qualifications

Minimum

Bachelor’s Degree in Nursing required within 3 years of hire or transfer
1 year of demonstrated clinical leadership experience
Act 34 Criminal Background Clearance Certificate
Act 33 Child Abuse Clearance Certificate
Act 73 FBI Fingerprinting Criminal Background Clearance Certificate
Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).
CPR certification

Preferred

Master’s Degree in Nursing
National Certification

Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

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Job Description Position Summary: In collaboration with the management team focuses on daily department operations. Supervises personnel and coordinates shift activities of Nursing. Performs all duties in a manner that promotes team concept and reflects the mission and values at Guthrie Robert Packer Hospital. Serves as a role model for nurses, physicians, and department support staff, exhibiting the Core Values in all activities. Mentors under the Clinical Manager / Director and pursues management and leadership training within the Guthrie Robert Packer Hospital. May be assigned to special projects per Clinical Manager / Director consistent with strategic, fiscal, quality and operational goals/targets. In collaboration with management, coordinates the team to deliver patient care in a compassionate and ethical manner according to recognized standards and care model. Functions as the clinical & operating resource with designated hours of accountability exercising independent judgment. Ensures compliance with entity/department goals and clinical resource utilization. Promotes change and teamwork. Performs clinical duties of the patient care role related to professional specialty. Education, License & Cert: Licensed as a Registered Nurse in the State of Pennsylvania/New York Certification within area of expertise or practice preferred (Nursing Management, CCRN, CEN, etc.) BSN required within 3 years. Masters preferred Experience: Two years of recent clinical supervisory experience or charge nurse experience desired Essential Functions: RESOURCE UTILIZATION; Considers factors related to safety, effectiveness, cost, and impact on practice in the planning and delivery of nursing and other services. Utilizes staffing management principles to assure adequate supply of all necessary staff to perform patient care. Manages daily staffing issues in conjunction with Nurse Manager/Assistant Nurse Manager, analyzing available data sources, and making decisions based on this data. Adjusts daily schedules according to changes in staffing needs, due to patient census or acuity. Responsible for daily performance against budget targets. Assists in the development, implementation and modification of programs and services needed to meet patient care and staff development needs. LEADERSHIP; Uses leadership principles to anticipate and influence change. Determines resources and actions needed to accomplish objectives. Sets priorities and manages time effectively. Identifies potential problems/opportunities and plans contingent action. Collaborates with the nurse manager / director, assistant nurse managers, , patient care staff and informal leaders in these efforts. Seeks creative methods to resolve conflicts. Promotes multi-disciplinary care of the patient. Keeps Nurse Manager / Director informed of clinical issues, triage problems, staffing issues, and risk management concerns. Acts on behalf of nurse Manager / Director in his/her absence.. QUALITY OF PRACTICE; Monitors and guides clinical practice expectations based on established goals and evidenced-based directives while incorporating individual unit needs. Able to provide clinical care and is a role model for staff in the clinical setting. Responsible for overseeing clinical operations and throughput of the clinical department. Works with Nurse Manager / Director, Medical Director, and clinical staff to develop, modify and implement patient care standards. Working with clinical staff, evaluates best practices and compliance with established goals for clinical practice. Role models customer service standards of the Guthrie Robert Packer Hospital. Responds to customer requests and complaints promptly and with courtesy. Fosters a supportive environment and works towards service recovery when necessary. Effectively advances improvement activities. Implement care/services that recognize age/diversity specific needs/issues of customers served. COLLABORATION; Establish shift assignments and Creates supporting systems that enable staff to jointly plan and deliver care. Role models collaboration and partnership with the patient care team. Utilizes shift huddles and performance boards with direct report staff to assure communication related to clinical care compliance and established goals.Collaborates with staff, physicians, and all appropriate departments to promote optimal patient care and customer service COMPLIANCE; Supports the implementation of organization policies and procedures in compliance with state, Federal and other regulatory guidelines to help ensure that high quality, cost effective patient services meet or surpass accreditation standards. Maintains confidentiality of all information related to patients, employees, medical staff, and as appropriate, Guthrie Robert Packer Hospital. Responsible to develop and coordinate, with assistance of the clinical manager / director, and clinical educator,, department competencies, educational programs, new employee orientation, and annual skills labs. Keeps current with advances in nursing practice and technology, sharing knowledge with the staff on a regular basis EDUCATION/PROFESSIONAL PRACTICE EVALUATION: Assumes responsibility for obtaining information and expanding job knowledge and competency that reflects current practice. Role models personal development and education. Evaluates own practice in relation to professional practice standards and guidelines, relevant statutes, rules, and regulations ADVOCACY/ETHICS; Advocates for the protections and rights of individuals, families, and staff, especially related to health and safety. Integrates ethical provisions in all areas of practice RESEARCH; Assists in the development, implementation and modification of programs and services needed to meet patient care and staff development needs HUMAN RESOURCE STEWARDSHIP; Uses appropriate interpersonal skills to guide others to accomplish objectives. Facilitates teamwork, participation, and cooperation. Delegates work so subordinates have the necessary direction, authority, and skills to complete assignments. Role models positive employee relations, using evaluation and management techniques and criteria, which are consistent and fair yet flexible enough to support employee and department needs. Assures timely performance evaluations that reflect validated competence, safety, and quality standards of practice. Counsels staffappropriately and is competent in conflict management. Uses independent judgment, after consultation with clinical staff, to recommend and/or take action related to interviews, new hires, transfers, promotions, evaluations, and performance management issues. In collaboration with manager / director recommends promotions, supports disciplinary actions, and investigates and follows through with employee complaints and concerns Other Duties: Performs other related duties as required Rev: 12-05-2023 About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine. Show more Show less