Clinical Specialist II RN - ED/Urgent Care

Job Summary

Responsible and accountable for the development and maintenance of patient care programs within specialty (i.e.: Diabetes, Wound, Ostomy & Continence, Medical, Surgical, Cardiovascular, etc).  Functions in the role of expert clinician, educator, consultant, case manager and researcher. This includes monitoring the clinical care of patients and providing clinical support to improve patient care and patient outcomes, as well as assessment, planning, implementation, and evaluation of care delivered, consultation, patient education, staff development, and product evaluation. Incorporated within each of these role functions, the Clinical Specialist II is a role model, patient advocate, change agent, leader and cost-effective clinician. All responsibilities are carried out in accordance with the mission, vision, strategic imperatives and standards of the LCHD, American Nurses Association standards and specialty professional association standards and in accordance with the provisions set forth by the SC Nurse Practice Act.

Minimum Qualifications

Minimum Education: Bachelor of Science in Nursing
Minimum Years of Experience: 4 Years of experience in acute care Nursing
Substitutable Education & Experience: None.
Required Certifications/Licensure: Must hold active, current license as a Registered Nurse issued by the South Carolina State Board of Nursing;

Graduation from an accredited certification program in specialty within 6 months once mandatory requirements have been satisfied.

Maintains certification in BLS and other certifications as appropriate such as ACLS and PALS.
Required Training: None.

Essential Functions

• Patient Care: The Clinical Specialist II provides patient care competently and provides leadership for nursing staff for the provision of nursing best-practice.     
  • Develops and assists in the implementation of nursing care plans and standards specific to the needs of the patient.         
  • Assists and provides direction to nursing staff with clinical decision-making and priority setting.            
  • Models excellence in nursing practice through the utilization of advanced concepts in the areas of assessment, planning, implementation and evaluation of perceived, actual or potential problems that occur in designated population.      
  • Functions as a facilitator and innovator for best practice with direct involvement in implementing and evaluating new processes and equipment for safety, cost effectiveness, and benefits related to nursing practice.       
  • Provide on-going 1:1 education for staff.        
  • Collaborates with health care team to problem solve complex clinical situations.
• Service Expectations: Works in a cooperative manner, which fosters relations between employees and patients, patients’ families, visitors, fellow employees, and the medical staff. Accepts the chain of command, supervision, and constructive criticism.     
  • Exhibits commitment and pride through personal example by speaking positively about LMC, the department employees, and guests.       
  • Contributes to teamwork and creates harmonious, effective and positive working relationships with others by. 
  • Respects, understands, and responds with sensitivity to employees and guests by treating others as one would wish to be treated.       
  • Resolves conflicts and problem-solves in a cooperative manner with others.  
  • Exhibits telephone courtesy.          
  • Maintains confidentiality.          
  • Utilizes the service recovery process to resolve complaints (GIFT).

Duties & Responsibilities

• Professionalism: The Clinical Specialist II will embody behaviors, philosophy and values that serve to uphold the ideals and enhance the image of LMC.      
  • Functions as a patient and staff advocate.        
  • Assumes accountability for maintaining competence in specialty, exceeds education requirements to maintain certification and obtains a minimum of 40 continuing educations hours per year.           
  • Demonstrates excellent leadership skills (critical thinking, delegation, team-building,  communication, etc.)           
  • Operationalizes patient care philosophy, standards of care and practice, P&P, protocols  and incorporates these into daily activities.       
  • Serve as role model for staff.          
  • Serve as a resource to nursing staff, nursing students and other health care personnel in the acquisition of knowledge and skills related to nursing knowledge.    
  • Contributes to growth and development of others
• Performance Improvement: The Clinical Specialist II will identify opportunities for improvement and works with other health care team members to promote positive patient outcomes.   
  • Is proactive in identifying opportunities for process improvements that promote positive patient outcomes.           
  • Expands the scientific base of nursing practice by conducting and facilitating nursing   research.             
  • Disseminates research findings through presentation and publications both to internal  and external sources.           
  • Critically analyzes current research findings and uses findings to improve patient care and outcomes.            
  • Leads development and revision of P&P and protocols for specialty.    
  • Serves on committees and task forces as needed.       
  • Participates in monitoring and evaluation of patient care.
• Communication: The Clinical Specialist II will communicate effectively throughout the health care system.             
  • Communicates patient outcomes to clinical staff and hospital leaders.    
  • Shares knowledge with other health care team members.      
  • Maintains required records and reports.        
  • Collaborates with staff, physicians, and others to enhance effective problem solving.  
  • Promotes learning environment.
• Performs all other duties as assigned.