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Description

Job Summary

Assists in examinations and treatment of patient's care under the direction of the physician and/or clinician. Supports patient care management by performing various administrative functions.

Job Specific Duties

  • Answers telephones, routes calls, takes, and relays accurate phone messages. 
  • If applicable, prepares and administers medications/immunizations to patients as directed by provider. 
  • Communicates all significant changes in patient conditions or behavior to clinicians and physicians.
  • Ensures all medical record/patient charts contains necessary documentation for medical appointments. Completes charting, collects, and distributes medical record documents related to patient. 
  • Gathers data for general information, special reports, contacting other employees, departments, agencies, and individuals for additional material. May prepare reports for provider approval. 
  • Maintains/prepares billing charge and reconciliation, assist in completing claims forms, and answers patient questions in reference to payment status. 
  • Runs reports for credit cards, super bills, and etc. Prepares final bookkeeping of assigned cash drawer and prepares and makes timely deposits.
  • Maintains a clean and orderly work area and patient rooms. 
  • Operates and maintains equipment in proper working condition/order. Ensures medical supplies and inventory are maintained. 
  • Performs and documents vital signs and measurements. Provides and documents patient and family education.
  • Assists physician with simple procedures and patient transport. Collects specimens and distributes to laboratory for results.  
  • Prepares for patient visits by preparing /pulling charts, printing super bills, and informing physician and other clinical staff of changes in schedule. 
  • Schedules appointments, diagnostic, therapeutic, verifies medical appointments, obtains and/or verify authorizations. 
  • Processes medical documentation for office visit and follow-up with patient when required. 
  • Serves as receptionist, conducts patient check-in, registration, collects fee for service/co-payments, and verifies referrals, insurance data, patient’s address & other pertinent information.
  • Tracks all samples per policy before providing to patients to ensure proper coordination with physician orders or requests. 
  • Enters electronic order for lab, x-ray and medication/prescriptions for provider review and approval in electronic medical record. 
  • Process refills as directed by provider and written protocols. 

Qualifications

Minimum Job Requirements

  • American Heart Association BLS - maintain active and in good standing throughout employment
  • Must have at least one of the following: 
       • Proof of graduation from an accredited Medical Assistant or EMT program
       • Medical Assistant Certification 
       • Licensed Practical Nurse (LPN)
       • Nursing Degree (e.g., ASN or BSN)                                                                                                                                                                           Candidates who do not possess one of the above requirements may still be considered if they have prior medical assistant experience in a physician practice and are able to produce at least one of the above requirements within 6 months of hire.             

     

Knowledge, Skills, and Abilities

  • High School education or equivalent preferred.
  • Fluent in both English and Spanish highly preferred.
  • 1-2 years of physician office experience preferred.
  • 1-2 years of experience coordinating clinical care for patients preferred.
  • Phlebotomy preferred.
  • Able to effectively communicate verbally and in writing.
  • Basic computer and math skills.
  • Excellent patient management, customer service, and interpersonal skills.
  • Strong problem solving, critical thinking and conflict resolution skills.
  • Able to manage multiple priorities and strong time management skills.
  • Able to float to various Primary Care Centers while maintaining the delivery of clinical excellence and high-quality service.
  • Able to work effectively in a collaborative environment.
     


Job:

Nursing- Support (Clinical)

Department:

BHPG ENDOCRINOLOGY-3200-402705

Job Status:

Full Time

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