Nursing Supervisor

apartment Austin Regional Clinic location_onCedar Park, TX 78613, US

ABOUT AUSTIN REGIONAL CLINIC:

Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/

PURPOSE:

Responsible for providing leadership to nursing staff, ensuring quality medical care by nursing staff, ensuring availability of medical supplies in the delivery of services, and managing change. Duties include coaching, motivating, staffing, evaluating, training, and developing clinical employees. Works closely with Clinic Manager, management team, physicians, staff, and patients assuring satisfaction and efficiency. Serves as a resource for nursing staff and assists with direct patient care as needed. Carries out all duties while maintaining compliance, confidentiality, and promoting the mission and philosophy of the organization.

ESSENTIAL FUNCTIONS:

Clinical Leadership/Competence

Ensures patient safety, quality care, and customer satisfaction.
Demonstrates best practices and quality care.
Collaborates with the physicians to ensure the staff is meeting their expectations and customer satisfaction is achieved.
Provides adequate resources to ensure that the clinical staff have requisite clinical competencies to perform their jobs.
Maintains personal competencies for all specialties in assigned clinic.
Communicates changes and important information to the staff.
Works efficiently with all departments to promote teamwork within the organization.
Attends Nursing Ops regularly or sends clinic representation to every meeting, and participates on sub-committees as needed.

Staff Management

Provides supervision to nursing and clinical staff.
Directs, guides, teaches and counsels staff.
Meets staffing requirements as determined by the clinic management team, in a manner that effectively and efficiently meets the needs of the providers and patients.
Expected to regularly participate in direct patient care to meet the needs of the providers and patients.
Builds communication and teamwork by holding regularly scheduled staff meetings to communicate clinic and/ or organizational information.
Delegates effectively to share responsibilities with others. Considers the education, training, skill, competence, and physical and emotional abilities when delegating to clinical staff.
Remains knowledgeable concerning policies and procedures, and implements them in their decision making.
Maintains records of attendance, on-going evaluation, time off requests, and counseling.
Interviews prospective employees and communicates with Human Resources throughout the hiring process.
Works with Staff Development to coordinate new hire training for new employees.
Coordinates on-site training for new and existing staff members.

Vision Development

Promotes the organization’s values as demonstrated through personal actions and conduct.
Participates with management team in developing and working towards individual clinic goals.
Role models and communicates organizational goals and values for the staff.

Quality Assurance

Measures performance by using established standards and tools to evaluate clinical and operational performance of nursing staff.
Evaluates performance and provides regular feedback to the staff.
Coordinates with the Clinic Manager and Human Resources to provide and document counseling or discipline, as appropriate.

Financial Management

Collaborates with the Clinic Manager to participate in formulating the clinic's financial decisions, annual budget, and business plan.
Anticipates and manages costs effectively and efficiently.
Promotes customer satisfaction through efficient processes and employee pride, contributing to overall organizational financial success.
Promotes long term financial stability and sustainable growth to safeguard our ability to continue to offer high quality, coordinated care.

OTHER DUTIES AND RESPONSIBILITIES:

Involvement in organizational development through meeting attendance and committee involvement.
Attends ongoing organizational leadership training to improve leadership and supervisory skills.
Assumes responsibility for the Clinic operations in the absence of the Clinic Manager as designated.
Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Education: Graduate of accredited nursing school.

Experience: At least two (2) years of nursing experience. Supervisory or lead experience preferred.

Knowledge, Skills, and Abilities:

Ability to provide excellent customer service.
Strong nursing skills and ability to serve as a resource to staff.
Ability to analyze problems, make decisions, and manage conflict.
Strong communication and interpersonal skills.

Certificate/License: Licensed Registered Nurse in the State of Texas. Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card.

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Administrative Nurse designee during disasters and emergencies, and coordinates emergency and disaster drills for the hospital. Reports to the site of the incident to provide direction and support to nursing staff. Incident Commander during disasters and emergencies occurring after hours following hospital emergency management procedures. Member of the Nursing Clinical Operations Team and other appointed hospital committees and workgroups by actively participating with a focus on problem solving and performance improvement. Active in the planning, development, and implementation of performance improvement plans and initiatives. Represents nursing leadership and works collaboratively with other hospital disciplines in the development of hospital policies and procedures. Participates in Quality Assurance and Performance Improvement activities by completing hospital rounds, audits, medical records reviews; clinical reviews/investigations; identifying deficiencies; development of in-service training; and implementing performance improvement plans. Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge, Skills and Abilities (KSAs): • Knowledge of state and federal laws for individuals with mental health issues rules, regulations, policy and procedures related to State Hospital • Knowledge of the laws and rules of the Texas Board of Nursing • Knowledge of Texas Nurse Practice Act, including the Texas Board of Nursing Rules and Regulations, and the role of nursing peer review in the provision of both professional nursing and vocational nursing • Knowledge of emergency procedures and emergency equipment, i.e., CPR., and ability to assess and care for residents and/or staff members in emergency situations • Knowledge of nursing care standards, the Settlement Agreement and the Healthcare Guidelines • Skill and knowledge related to supervising employees • Skill in the care and treatment of patients and in the use of nursing treatment tools and equipment • Skill in analyzing problems, formulating and implementing plans of corrections, and to successfully lead change • Skills in the use of computer/software and an electronic health record system • Skill in time management and prioritization • Ability to communicate effectively to groups and individuals • Ability to achieve and maintain collaborative relationships • Ability to train all levels of staff • Ability to analyze and develop policies, procedures, and reports • Ability to interpret regulations and communicate them effectively both orally and in writing • Ability to evaluate services, identify concerns/trends and develop meaningful plans for improvement • Ability to organize, coordinate, and evaluate nursing activities • Ability to instruct, train, oversee and provide guidance to others • Ability to maintain required continuing education hours • Proficient in the use of computer/software and knowledge of electronic health care systems Registrations, Licensure Requirements or Certifications: Licensed to practice as a registered nurse (RN) in the State of Texas (or state that recognizes reciprocity through the Nurse Licensure Compact) prior to hire. Initial Screening Criteria: Graduation from a Nursing Program accredited by the Texas Board of Nurse Examiners required AND At least three (3) years of work experience as a RN in a recognized health agency, hospital, or health care facility Additional Information: Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service. All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age. Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC . Active Duty, Military, Reservists, Guardsmen, and Veterans : Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions . ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.