Clinical Director of Nursing (ASC)

ABOUT AUSTIN REGIONAL CLINIC:

Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years!   We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, Time Off, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance and Development. For more information visit https://www.austinregionalclinic.com/careers/

DESCRIPTION:

Under the direction of the Administrator, the Clinical Director of Nursing has 24-hour responsibility for the effective implementation of the philosophy, goals, policies and procedures of the center and their effect on patient care.  The Clinical Director of Nursing has authority to make decisions in the center in the areas of patient care, human resource and clinical financial management. The Clinical Director of Nursing has overall responsibility for clinical operations within the center. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES (including but not limited to):  

• Responsible for coordinating staffing schedule for assigned area based on census, coordinates lunches and breaks, assists staff members with problem-solving.  Assists to resolve staff, physician and patient complaints.

• Demonstrates the ability to communicate the center’s mission, vision and values, as well as center goals, to all staff.
• Provides supervision, leadership, and guidance to other leaders and staff in goal setting, problem solving, resource management, outcome achievement, and promotion of team cohesion.
• Demonstrates staffing accountability through planning, assigning, directing work of subordinate staff, including interviewing, hiring, training, and appraising performance in a timely manner.
• Evaluates performance objectives and metrics for the center and assesses the level of competence of staff in a timely manner.
• Demonstrates a commitment to a healthy work environment by modeling the desired behaviors and encouraging those in others, including through rewarding and disciplining direct reports and addressing complaints and resolving problems.
• Demonstrates the ability to cope with and manage change effectively, as well as help others do the same.
• Collaborates with other centers to create systems and problem solve ongoing issues that impact center/organizational goals and/or patient care delivery.
• Demonstrates fiscal accountability for center resources and the ability to achieve outcomes within allocated resources.
• Incorporates quality improvement data and/or patient satisfaction data into center goals.
• Demonstrates a clear understanding of regulations applicable to patient care and/or other center functions.
• Effectively oversees the Quality Assurance Performance Improvement (QAPI) program and committees.
• Appropriately documents all requested reports for benchmarking, scorecards, and meeting minutes in a timely manner.
• Maintain budget items assigned by leadership: Hours / case, pharmaceutical expenses, and any other assigned areas.
• Works in collaboration with Materials Manager to manage effectively manage supply costs and cost-savings initiatives.
• Assumes all other duties and responsibilities.

BEHAVIORAL SPECIFIC EXPECTATIONS:

• Promotes a positive and productive work environment by acting responsibly, satisfactorily performing job duties, and conducting oneself in a professional, courteous, and respectful manner toward fellow employees, physicians, and patients.
• Relates to other people beyond giving and receiving instructions: (a) gets along with co-workers or peers without exhibiting behavioral extreme; (b) performs work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) be open to receiving feedback regarding performance from a supervisor.
• Follows written and oral instructions as well as complete routine tasks independently.
• Completes annual compliance training on HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signs Agreements.
• Ensures confidentiality of patient information following HIPAA guidelines and policies.
• Attends training to meet requirements of the job position as needed or mandated by policies and other state/federal regulations.
• Has regular and dependable attendance.
• Displays behaviors, seeks outcomes, and develops skills consistent with organizational principles and behaviors.
• Demonstrates commitment to the mission and goals of the Surgery Center as well as all entities associated with the Surgery Center.
• Demonstrates dependability and accountability.
• Maintains a professional image through proper attire, language, and conduct.
• Keeps management informed of any malfunctions in instruments, equipment, and supplies.
• Displays willingness to speak up about safety issues or changes in practices to enhance safety.
• Supports and adheres to all company policies, including but not limited to, Surgery Center policies and procedures, OSHA, HIPAA, compliance, and Code of Conduct. Positions that require driving while on company business must adhere to the Driving Vehicle Policy.
• Follows the core competencies set forth by the Company, which are available for review on SharePoint.

AGE SPECIFIC CARE:

• The patient care requirements may include those of pediatric, child and adolescent when such patient populations are served, as well as adult and geriatric.

PROFESSIONAL DEVELOPMENT:

• Maintains professional growth and development to keep abreast of the healthcare services climate, and more specifically in the ambulatory surgery field.
• Maintains professional affiliations and confers with colleagues at other ambulatory surgery facilities and organizations.
• Submits yearly performance evaluations and develops professional goals.
• Maintains membership in professional organizations.
• Seeks guidance, direction, and assistance when needed.

OTHER DUTIES AND RESPONSIBILITIES

• Performs other duties as assigned.

QUALIFICATIONS

Education and Experience

Required: 

• Graduate of accredited school of nursing.
• RN with active TX license.
• BLS/ACLS certification
• Five (5) or more years Healthcare Management experience including:
• Demonstrated management experience in Ambulatory Surgery Centers or hospital operating room environment.
• Demonstrated effective interpersonal skills including verbal and written communication skills.
• Demonstrated ability to effectively interact with patients, physicians, management, and staff.
• Demonstrated ability to identify, analyze and effectively resolve problems.
• Demonstrated ability to build teams.

Preferred: 

• Bachelor’s or master’s degree in nursing
• PALS certification

Knowledge, Skills and Abilities

• Knowledge of healthcare regulations, accreditation, and compliance standards.
• Strong ethical and moral character references
• Language skills: adequate for high-level written, interpersonal, and telephone communication in American English
• Ability to work with mathematical concepts such as probability and statistical inference and apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Must be able to work variable hours and flex with the surgical schedule and staffing needs
• Strong customer service skills.
• Excellent written and verbal communication and presentation skills.
• Proven proficiency in financial management, which includes comprehensive understanding of insurance plans as they relate to physician practice.
• Familiarity with laws and regulations related to healthcare delivery compliance.
• Knowledge of human resource fundamentals and underlying laws, i.e., FLSA, ADA, FMLA, etc.
• Strong analytical and problem-solving skills.
• Ability to engage others, listen and adapt response to meet others’ needs.
• Ability to align own actions with those of other team members committed to common goals.
• Excellent computer and keyboarding skills, including familiarity with Windows, MS 365.
• Excellent verbal and written communication skills.
• Ability to manage competing priorities.
• Ability to perform job duties in a professional manner at all times.
• Ability to understand, recall, and communicate factual information.
• Ability to understand, recall, and apply oral and/or written instructions or other information.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to apply common sense in performing job.