RN Part-time
Astrana Health

Inpatient Case Manager RN (Remote/Weekends/CA license)

apartment Astrana Health location_onOrange, CA 92868, US
Apply Now

Inpatient Case Manager RN (Remote/Weekends/CA license)

Department: HS - ICM

Employment Type: Part Time

Location: 600 City Parkway West 10th Floor, Orange, CA 92868



Description

The Inpatient Case Manager RN coordinates patient care throughout the hospital stay to ensure safe, timely, and effective transitions of care. This role collaborates with physicians and interdisciplinary teams to assess patient needs, develop discharge plans, and facilitate appropriate use of healthcare resources while advocating for optimal patient outcomes. 


What You'll Do

  • Comply with Case Management Department’s policies and procedures 
  • 95 - 100% compliance with Utilization Management health plan delegation standards for Case Management 
  • Utilize Milliman Care Guidelines criteria for appropriateness of transition to care by level of skilled needs and acute rehab for post discharge plan 
  • Collaborating with Hospitalists, case managers, and discharge planners to establish discharge plans at time of admission 
  • Responsible for coordinating the required initial and concurrent reviews based on the review of medical records received and daily accurate reporting of all inpatient admissions to Medical Director and Manager and/ or Supervisor of Case Management Department 
  • Review of medical records and/or other documentation to determine medical necessity, appropriateness and level of care utilizing Milliman Care and other appropriate Guidelines
  • Assess, plan, implement, coordinate, monitor, and evaluate all options and services with the goal of reducing hospital readmission.
  • Coordinates Case Management meetings on and off-site as necessary 
  • Interacts with the providers or members as appropriate to communicate determination outcomes in compliance with state, federal and accreditation requirements 
  • Attend to provider and interdepartmental calls in accordance with exceptional customer service 
  • Maintain good relationships with health plans, hospitals and medical directors. Resolve problems that arise with any IPA medical directors
  • Report to Manager and/or Supervisor of Case Management on activities and/or problems occurring throughout the day
  • Other duties as assigned


Qualifications

  • Excellent analytical critical reasoning 
  • Proven ability to prioritize multiple responsibilities simultaneously in a fast-paced, changing environment while meeting deadlines 
  • Ability to educate and train staff members and other departments as needed 
  • Experience using EZCAP 
  • Strong communication and customer service skills


Environmental Job Requirements and Working Conditions

  • This is a Per Diem Remote U.S based position
  • Position is for candidates looking to pick up weekend or after hour shifts. 
  • The target pay range for this role is between $40.00 to $55.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

RN Manager/Supervisor Psych Part-time
Telecare Corporation

RN Supervisor Shift Sun thru Tues PT Mental Health 614

apartment Telecare Corporation location_onRiverside, CA
“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare What You Will Do to Change Lives Implements and supervises the overall direct nursing care provided by the nursing department on their designated shift. Under general supervision, provides program planning development, review and evaluation of clinical and administrative activities; uses critical thinking and independent judgement to direct, coordinate and oversee the nursing and other health care services of a program to clients across the age spectrum and / or targeted populations; supervises an assigned multidisciplinary team including professional, para-professional support staff, nursing students and interns; assigns direct report employees to work with clients according to client needs and the skills and strengths of individual team members. Shifts Available: PM: Sun - Tues Wage range $50.96 - $62.96 – Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) Two (2) years of psychiatric direct care nursing experience. At least two (2) years of experience in a supervisory role or completion of Telecare assigned Supervisory training within 12 months in lieu of supervisory experience. Graduation from an accredited school of nursing and current licensure as a Registered Nurse by the State of California What’s In It for You* Paid Time Off: For Full Time Employee it is 16.7 days in your first year Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 8% for Overnight Shift) Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship Online University Tuition Discount and Company Scholarships Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan For more information visit: https://www.telecarecorp.com/benefits What You Will Love About Working at Telecare Culture of power-with not power-over Your contribution is valued Opportunity to work alongside a multidisciplinary team of clinical professionals Personal commitment to the mission from your team and colleagues Diverse mental health program types with lifelong career advancement opportunities What You Will Do Applies management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned to employees, and frequent feedback focusing on both positive and problematic aspects of work performance and other management practices that are consistent with Continuous Quality Improvement. · Promotes and maintains harmonious and effective relationships and communications within the department and with other departments. · Provides functional and administrative supervision for assigned professional, para-professional, support staff, nursing students or interns. · Exercises independent judgment and discretion to provide day-to-day supervision of designated staff members, including: o Assigning staff to work with individual clients based on their individual needs and the individual skill sets of staff members o Directing staff in the performance of their job duties o Training and coaching staff o Evaluating job performance o Overseeing disciplinary process as needed for performance issues o Participating in the recruitment and selection of new staff members · Provides clinical assistance/oversight of staff performing case management and care coordination. · Investigates, gathers data and responds to issues and grievances; escalates matters as appropriate. · Works with other shifts to assure accurate and complete documentation in the medical record and timely referral to the attending physician. · May need to be available on a 24-hour basis in the event of an emergency. · May collaborate with the other administrative staff in strategic planning activities with the goal of ensuring ongoing effectiveness of the programs in the region. · Supports the recruitment, selection and on-boarding of nursing department employees. · Consults with the DON regarding staffing and methods of improving the delivery of services. · Coordinates the efforts of the Nursing Department with other departments. In the process of accomplishing this, promotes cost effective use of personnel, supplies and equipment. · Contingent upon program structure and needs, assumes charge or shift lead responsibility. · Collects data relevant to the care of members served; develops and implements nursing care plans. · Adheres to medication management policies and procedures. · Receives and presents change of shift reports, as assigned. · Documents the progress of members served toward their Recovery Plan goals. · M ust assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training. Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. EOE AA M/F/V/Disability *May vary by location and position type Full Job Description will be provided if selected for an interview. Registered Nurse, RN, Management, Leadership *Internal employees and employees employed with Telecare in the previous 12 months are not eligible for sign-on bonus.
RN Manager/Supervisor Part-time
Telecare Corporation

Acute RN Supervisor 378 Short Hour PM Fri Sat

apartment Telecare Corporation location_onRiverside, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. As part of the Telecare family, the Riverside County Mental Health Rehabilitation Center (MHRC) is licensed as a 79-bed sub-acute residential program located in Riverside, CA. The program provides longer-term mental health recovery services 24/7/365 within a supportive, structured, and secure inpatient environment designed to help clients prepare to move to the community and/or lower levels of care. Shifts Available: Short Hour: Fri - Sat Expected starting wage range is $50.96 - $62.96. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. POSITION SUMMARY Implements and supervises the overall direct nursing care provided by the nursing department on their designated shift. Under general supervision, provides program planning development, review and evaluation of clinical and administrative activities; uses critical thinking and independent judgement to direct, coordinate and oversee the nursing and other health care services of a program to clients across the age spectrum and / or targeted populations; supervises an assigned multidisciplinary team including professional, para-professional support staff, nursing students and interns; assigns direct report employees to work with clients according to client needs and the skills and strengths of individual team members. QUALIFICATIONS Required: · Two (2) years of psychiatric direct care nursing experience and at least two (2) years of experience in a supervisory role. Completion of Telecare assigned Supervisory training within 12 months in lieu of supervisory experience. · Graduation from an accredited school of nursing and current licensure as a Registered Nurse by the State of California · Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment. · Must be at least 18 years of age · All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply Preferred: · Current knowledge of psychiatric illnesses, regulatory requirements regarding the delivery of health care to persons with mental illness, and infection control requirements. ESSENTIAL FUNCTIONS · Applies management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned to employees, and frequent feedback focusing on both positive and problematic aspects of work performance and other management practices that are consistent with Continuous Quality Improvement. · Promotes and maintains harmonious and effective relationships and communications within the department and with other departments. · Provides functional and administrative supervision for assigned professional, para-professional, support staff, nursing students or interns. · Exercises independent judgment and discretion to provide day-to-day supervision of designated staff members, including: o Assigning staff to work with individual clients based on their individual needs and the individual skill sets of staff members o Directing staff in the performance of their job duties o Training and coaching staff o Evaluating job performance o Overseeing disciplinary process as needed for performance issues o Participating in the recruitment and selection of new staff members · Provides clinical assistance/oversight of staff performing case management and care coordination. · Investigates, gathers data and responds to issues and grievances; escalates matters as appropriate. · Works with other shifts to assure accurate and complete documentation in the medical record and timely referral to the attending physician. · May need to be available on a 24-hour basis in the event of an emergency. · May collaborate with the other administrative staff in strategic planning activities with the goal of ensuring ongoing effectiveness of the programs in the region. · Supports the recruitment, selection and on-boarding of nursing department employees. · Consults with the DON regarding staffing and methods of improving the delivery of services. · Coordinates the efforts of the Nursing Department with other departments. In the process of accomplishing this, promotes cost effective use of personnel, supplies and equipment. · Contingent upon program structure and needs, assumes charge or shift lead responsibility. · Collects data relevant to the care of members served; develops and implements nursing care plans. · Adheres to medication management policies and procedures. · Receives and presents change of shift reports, as assigned. · Documents the progress of members served toward their Recovery Plan goals. · M ust assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training. Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS · Demonstrated skill in leadership and supervision. · Ability to review and implement Recovery/Treatment plans. · Ability to administer oral and injectable medications. · Ability to provide input by reporting observations and concerns and ask appropriate questions. · Ability to implement crisis de-escalation techniques. · Knowledge of Infection Control policies and procedures. · Demonstrated knowledge of crisis management and intervention. PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, walk, bend, squat, kneel, twist, reach, push, pull and lift and carry items weighing 25 pounds or less as well as to frequently stand and do simple and power grasping. The position requires manual deviation, repetition and dexterity as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
RN ER Per Diem
Kaiser Permanente

Emergency Room RN - per diem 3:30a-4p

apartment Kaiser Permanente location_onHarbor City, CA
Job Summary: As the leader of the health care team, provides professional nursing care, utilizing the nursing process in accordance with established standards of care, policies, and procedures. Demonstrates performance consistent with the Medical Center Vision, Mission, and Strategic Plan of the organization. Remains flexible to changing systems; is expected to demonstrate quality and effectiveness in work habits and clinical practice; and treats co-workers, patients, families, and all members of the health care team with dignity and respect. Essential Responsibilities: The Registered Nurse demonstrates proficiency by exhibiting the following skills, competencies, and behaviors: Leadership: Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities, and applicable state, federal and local laws. Serves as a leader of the health care team; delegates tasks appropriately, and demonstrates appropriate accountability. Understands own and team members scope of practice and escalates issues as appropriate. Demonstrates professional, supportive behavior. Champions new ideas. Leads and directs others through the change process. Utilizes communication strategies including chain of command and issue escalation, which result in intended outcomes. Participates in problem identification and resolution. Mentors, orients, and coaches others in unit specific operations and patient care activities Shares responsibility and authority with subordinates and holds him/her accountable for performance. Demonstrates ability to problem solve with other departments in order to assist member problem resolution. Prioritizes, delegates, and supervises work assignments appropriately to ensure completion of patient care activities. Complies with regulatory requirements, policies, procedures, and standards of practice. Nursing Process: Develops and/or contributes to the individualized plan of care that reflects assessment, planning, implementing, and evaluating the outcomes of that plan. Ensures plan shows multidisciplinary planning, consultation, and education. Ensures plan is reflective of admission or outpatient database, on-going findings, age appropriate care, cultural specific needs, and appropriate acuity. Ensures plan is discussed with patient, family/significant others, and completed in a timely manner. Monitors the patients progress based on the plan. Revises plan on ongoing basis based on patient condition and evaluation of progress. Ensures care meets standards of practice. Ensures effective development and completion of discharge plan including discharge barriers and patient/family education. Ensures that patient clearly understands discharge instructions. In outpatient, identify barriers and needs for patient/family education that will facilitate the outpatient medical management plan. Ensures patient safety related but not limited to, medications and procedures utilizing the five rights; patient falls; decubitus prevention and prevention of nosocomial infections. Ensures optimal pain control and patient comfort; identifies and discusses patient anxieties, fears or concerns regarding patient condition, treatment or discharge. Ensures that patient understands medication purpose, side effects, and administration instructions in the hospital as well as at the time of discharge. Patient Care Experience : Practices customer service standards as defined by the Service Area, Medical Center, and specified department. Promptly answers call lights, alarms, and patient requests. Makes appropriate referrals and facilitates the customers ability to utilize resources. Maintains and protects patient confidentiality Ensures clean, orderly, and functional work environment. Treats all families of patients with courtesy, respect, kindness and compassion. Provides an optimal patient care experience by actively listening to the needs of patients and family members and taking responsibility for meeting those identified needs. Gives patients information in a way they can understand and ensures comprehension. Provides a patient care experience that exceeds members expectations. Patient Care Experience : Practices customer service standards as defined by the Service Area, Medical Center, and specified department. Promptly answers call lights, alarms, and patient requests. Makes appropriate referrals and facilitates the customers ability to utilize resources. Maintains and protects patient confidentiality Ensures clean, orderly, and functional work environment. Treats all families of patients with courtesy, respect, kindness and compassion. Provides an optimal patient care experience by actively listening to the needs of patients and family members and taking responsibility for meeting those identified needs. Gives patients information in a way they can understand and ensures comprehension. Provides a patient care experience that exceeds members expectations. Team Commitment: Viewed by others to be an effective team member who is flexible, cooperative, and willing to assist others. Confronts difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions and accepts constructive criticism. Acts as a resource, preceptor, and mentor to new employees, registry, students, and ther team members. Attends all mandatory meetings, in-services and staff meetings as required, actively participates in other departmental professional development. (Requirement may vary for per diem staff). Participates with the assessment of current and future unit learning needs and development of an annual education plan. Keeps self informed of activities on the unit and makes recommendations for change. Adheres to Attendance Program. Reports to assigned area promptly, being present and available for report at beginning of assigned shift. Supports a collaborative Labor-Management Partnership environment through unit based teams. Fiscal Responsibility: Organizes work to minimize the use of overtime. Identifies and assists in systems improvement that needs simplification or correction. Utilizes payroll and non-payroll resources to their maximum potential.
RN ER Per Diem
Kaiser Permanente

Emergency Room RN -per diem 3:30p-4a

apartment Kaiser Permanente location_onHarbor City, CA
Job Summary: As the leader of the health care team, provides professional nursing care, utilizing the nursing process in accordance with established standards of care, policies, and procedures. Demonstrates performance consistent with the Medical Center Vision, Mission, and Strategic Plan of the organization. Remains flexible to changing systems; is expected to demonstrate quality and effectiveness in work habits and clinical practice; and treats co-workers, patients, families, and all members of the health care team with dignity and respect. Essential Responsibilities: The Registered Nurse demonstrates proficiency by exhibiting the following skills, competencies, and behaviors: Leadership: Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities, and applicable state, federal and local laws. Serves as a leader of the health care team; delegates tasks appropriately, and demonstrates appropriate accountability. Understands own and team members scope of practice and escalates issues as appropriate. Demonstrates professional, supportive behavior. Champions new ideas. Leads and directs others through the change process. Utilizes communication strategies including chain of command and issue escalation, which result in intended outcomes. Participates in problem identification and resolution. Mentors, orients, and coaches others in unit specific operations and patient care activities Shares responsibility and authority with subordinates and holds him/her accountable for performance. Demonstrates ability to problem solve with other departments in order to assist member problem resolution. Prioritizes, delegates, and supervises work assignments appropriately to ensure completion of patient care activities. Complies with regulatory requirements, policies, procedures, and standards of practice. Nursing Process: Develops and/or contributes to the individualized plan of care that reflects assessment, planning, implementing, and evaluating the outcomes of that plan. Ensures plan shows multidisciplinary planning, consultation, and education. Ensures plan is reflective of admission or outpatient database, on-going findings, age appropriate care, cultural specific needs, and appropriate acuity. Ensures plan is discussed with patient, family/significant others, and completed in a timely manner. Monitors the patients progress based on the plan. Revises plan on ongoing basis based on patient condition and evaluation of progress. Ensures care meets standards of practice. Ensures effective development and completion of discharge plan including discharge barriers and patient/family education. Ensures that patient clearly understands discharge instructions. In outpatient, identify barriers and needs for patient/family education that will facilitate the outpatient medical management plan. Ensures patient safety related but not limited to, medications and procedures utilizing the five rights; patient falls; decubitus prevention and prevention of nosocomial infections. Ensures optimal pain control and patient comfort; identifies and discusses patient anxieties, fears or concerns regarding patient condition, treatment or discharge. Ensures that patient understands medication purpose, side effects, and administration instructions in the hospital as well as at the time of discharge. Patient Care Experience : Practices customer service standards as defined by the Service Area, Medical Center, and specified department. Promptly answers call lights, alarms, and patient requests. Makes appropriate referrals and facilitates the customers ability to utilize resources. Maintains and protects patient confidentiality Ensures clean, orderly, and functional work environment. Treats all families of patients with courtesy, respect, kindness and compassion. Provides an optimal patient care experience by actively listening to the needs of patients and family members and taking responsibility for meeting those identified needs. Gives patients information in a way they can understand and ensures comprehension. Provides a patient care experience that exceeds members expectations. Patient Care Experience : Practices customer service standards as defined by the Service Area, Medical Center, and specified department. Promptly answers call lights, alarms, and patient requests. Makes appropriate referrals and facilitates the customers ability to utilize resources. Maintains and protects patient confidentiality Ensures clean, orderly, and functional work environment. Treats all families of patients with courtesy, respect, kindness and compassion. Provides an optimal patient care experience by actively listening to the needs of patients and family members and taking responsibility for meeting those identified needs. Gives patients information in a way they can understand and ensures comprehension. Provides a patient care experience that exceeds members expectations. Team Commitment: Viewed by others to be an effective team member who is flexible, cooperative, and willing to assist others. Confronts difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions and accepts constructive criticism. Acts as a resource, preceptor, and mentor to new employees, registry, students, and ther team members. Attends all mandatory meetings, in-services and staff meetings as required, actively participates in other departmental professional development. (Requirement may vary for per diem staff). Participates with the assessment of current and future unit learning needs and development of an annual education plan. Keeps self informed of activities on the unit and makes recommendations for change. Adheres to Attendance Program. Reports to assigned area promptly, being present and available for report at beginning of assigned shift. Supports a collaborative Labor-Management Partnership environment through unit based teams. Fiscal Responsibility: Organizes work to minimize the use of overtime. Identifies and assists in systems improvement that needs simplification or correction. Utilizes payroll and non-payroll resources to their maximum potential.
RN ER Per Diem
Kaiser Permanente

Emergency Room RN - per diem nights

apartment Kaiser Permanente location_onHarbor City, CA
Job Summary: As the leader of the health care team, provides professional nursing care, utilizing the nursing process in accordance with established standards of care, policies, and procedures. Demonstrates performance consistent with the Medical Center Vision, Mission, and Strategic Plan of the organization. Remains flexible to changing systems; is expected to demonstrate quality and effectiveness in work habits and clinical practice; and treats co-workers, patients, families, and all members of the health care team with dignity and respect. Essential Responsibilities: The Registered Nurse demonstrates proficiency by exhibiting the following skills, competencies, and behaviors: Leadership: Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities, and applicable state, federal and local laws. Serves as a leader of the health care team; delegates tasks appropriately, and demonstrates appropriate accountability. Understands own and team members scope of practice and escalates issues as appropriate. Demonstrates professional, supportive behavior. Champions new ideas. Leads and directs others through the change process. Utilizes communication strategies including chain of command and issue escalation, which result in intended outcomes. Participates in problem identification and resolution. Mentors, orients, and coaches others in unit specific operations and patient care activities Shares responsibility and authority with subordinates and holds him/her accountable for performance. Demonstrates ability to problem solve with other departments in order to assist member problem resolution. Prioritizes, delegates, and supervises work assignments appropriately to ensure completion of patient care activities. Complies with regulatory requirements, policies, procedures, and standards of practice. Nursing Process: Develops and/or contributes to the individualized plan of care that reflects assessment, planning, implementing, and evaluating the outcomes of that plan. Ensures plan shows multidisciplinary planning, consultation, and education. Ensures plan is reflective of admission or outpatient database, on-going findings, age appropriate care, cultural specific needs, and appropriate acuity. Ensures plan is discussed with patient, family/significant others, and completed in a timely manner. Monitors the patients progress based on the plan. Revises plan on ongoing basis based on patient condition and evaluation of progress. Ensures care meets standards of practice. Ensures effective development and completion of discharge plan including discharge barriers and patient/family education. Ensures that patient clearly understands discharge instructions. In outpatient, identify barriers and needs for patient/family education that will facilitate the outpatient medical management plan. Ensures patient safety related but not limited to, medications and procedures utilizing the five rights; patient falls; decubitus prevention and prevention of nosocomial infections. Ensures optimal pain control and patient comfort; identifies and discusses patient anxieties, fears or concerns regarding patient condition, treatment or discharge. Ensures that patient understands medication purpose, side effects, and administration instructions in the hospital as well as at the time of discharge. Patient Care Experience : Practices customer service standards as defined by the Service Area, Medical Center, and specified department. Promptly answers call lights, alarms, and patient requests. Makes appropriate referrals and facilitates the customers ability to utilize resources. Maintains and protects patient confidentiality Ensures clean, orderly, and functional work environment. Treats all families of patients with courtesy, respect, kindness and compassion. Provides an optimal patient care experience by actively listening to the needs of patients and family members and taking responsibility for meeting those identified needs. Gives patients information in a way they can understand and ensures comprehension. Provides a patient care experience that exceeds members expectations. Patient Care Experience : Practices customer service standards as defined by the Service Area, Medical Center, and specified department. Promptly answers call lights, alarms, and patient requests. Makes appropriate referrals and facilitates the customers ability to utilize resources. Maintains and protects patient confidentiality Ensures clean, orderly, and functional work environment. Treats all families of patients with courtesy, respect, kindness and compassion. Provides an optimal patient care experience by actively listening to the needs of patients and family members and taking responsibility for meeting those identified needs. Gives patients information in a way they can understand and ensures comprehension. Provides a patient care experience that exceeds members expectations. Team Commitment: Viewed by others to be an effective team member who is flexible, cooperative, and willing to assist others. Confronts difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions and accepts constructive criticism. Acts as a resource, preceptor, and mentor to new employees, registry, students, and ther team members. Attends all mandatory meetings, in-services and staff meetings as required, actively participates in other departmental professional development. (Requirement may vary for per diem staff). Participates with the assessment of current and future unit learning needs and development of an annual education plan. Keeps self informed of activities on the unit and makes recommendations for change. Adheres to Attendance Program. Reports to assigned area promptly, being present and available for report at beginning of assigned shift. Supports a collaborative Labor-Management Partnership environment through unit based teams. Fiscal Responsibility: Organizes work to minimize the use of overtime. Identifies and assists in systems improvement that needs simplification or correction. Utilizes payroll and non-payroll resources to their maximum potential.