CMA Full-time
ChenMed

Medical Assistant

apartment ChenMed location_onHouston, TX 77071, US
Apply Now

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Care Promoter 1, Market Float is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter Float vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter Market Float supports our Physician-lead Care Teams that are focused on providing excellent and comprehensive primary care for a specific population of patients.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Measures and records patient vital signs; records patient interview and medical history.
  • Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.
  • Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
  • Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
  • Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.
  • Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.
  • Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
  • Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
  • Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
  • Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of medical products, terminology, services, standards, policies and procedures
  • Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families
  • Exceptional oral and written communication skills, time management skills and organizational skills
  • Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders
  • Mindset focused on resolving problems for patients and achieving team goals
  • Skilled in basic phone and computer operation
  • Must be detail-oriented to ensure accuracy of reports and data
  • Ability to maintain effective and organized systems to ensure timely patient flow
  • Ability to act calmly in busy or stressful situations
  • Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
  • Ability and willingness to travel locally and/or regionally up to 80% of the time to assist in covering other centers, as needed
  • Spoken and written fluency in English

    PAY RANGE:

    $17.0 - $24.26 Hourly

    The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

    EMPLOYEE BENEFITS

    https://chenmed.makeityoursource.com/helpful-documents

    We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

    ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

    Current Employee apply HERE

    Current Contingent Worker please see job aid HERE to apply

    #LI-Onsite

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Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart. Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries. Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction. QUALITY/SAFETY ESSENTIAL FUNCTIONS Reports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind. Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests. Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment. FINANCE ESSENTIAL FUNCTIONS Uses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Develops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level. Offers innovative solutions through participation in performance improvement activities. Completes and updates My Development plan on an on-going basis. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) WORK EXPERIENCE Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline License/Certification LICENSES AND CERTIFICATIONS - REQUIRED Certified Medical Assistant through AAMA, NAHP, NCCT. NHA or Registered Medical Assistant or EMT AND BLS - Basic Life Support or Instructor (AHA) LICENSES AND CERTIFICATIONS - PREFERRED CPT - Certified Phlebotomy Technician (ACA) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instruments Skill in developing and maintaining clinical quality assurance to maintain accurate medical records Demonstrate a learning attitude toward solving problems, using good reasoning and judgment Provide safe patient-centered, compassionate and competent care Proficient in computer skills for documentation and work-related purposes Completes required continuous training and education, including department-specific requirements. Maintain current certifications Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public Ability to work with peers in a team situation Possess an understanding of the patient population as it relates to the clinical disease process Proficient in computer skills for documentation and work-related purpose Demonstrates advanced assessment competences appropriate for level of practice SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform Yes Scrubs Yes Business professional No Other (department approved) Yes ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* No TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area No Company Profile With locations throughout the Greater Houston area, Houston Methodist Primary Care Group (HMPCG) is dedicated to providing quality patient care for the entire family. HMPCG is proud to be a part of Houston Methodist and its family of hospitals, ensuring efficient access to specialty and hospital services whenever the need arises. As members of the Greater Houston community, HMPCG is committed to the well-being of its patients, providing the right care at the right time in convenient locations throughout the Houston area.