CMA Full-time
Washington University Physicians

Medical Assistant Apprentice

$15.25 - $20.56 / hour

Scheduled Hours

40

Position Summary

This is a student intern role. Performs select administrative and certain clinical duties under the direction of a licensed healthcare professional; administrative duties may include scheduling appointments, maintaining medical records, patient billing, and coding medical information for insurance purposes; clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and providing medical attention as directed by physician or nursing staff.

Job Description

Primary Duties & Responsibilities:

  • Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back-up support for others.
  • Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc. and appropriately disposes of contaminated supplies.
  • Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates and coordinates various medical records and files.
  • Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets or various pre-established instructions to patients.
  • Collects blood, tissue or other laboratory specimens, logs the specimens and prepares them for testing; may measure patient vital signs, weight and height.
  • May perform routine laboratory tests and sample analyses.
  • May show patients to examination rooms and prepare them for the physician.
  • Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions

  • Normal office environment.
  • Exposure to blood-borne pathogens.
  • Requires protective devices.
  • Patient care setting.
  • Direct patient care setting.

Physical Effort

  • Typically sitting at desk or table.
  • Repetitive wrist, hand or finger movement.
  • Occasional lifting (25 lbs or less).

Equipment

  • Office equipment.
  • Clinical/diagnostic equipment.
  • Simple hand tools.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses:

The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.

Advanced Cardiovascular Life Support (ACLS) - American Heart Association, Basic Life Support - American Heart Association, Basic Life Support - American Red Cross

Work Experience:

No specific work experience is required for this position.

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Would you like to find a quick way to take your 2+ years of healthcare experience, your strong clinical and educational knowledge to become a Certified Medical Assistant and work a permanent position at the prestigious Washington University School of Medicine? Have you graduated an MA program and never sat for a professional certification? Have you let your MA certification lapse?

If so...this may be the opportunity of a lifetime designed for you.

  • This is a sourcing requisition created by Human Resources to attract experienced non-credentialed MAs or Patient Care Techs in the workforce who would like to become certified/Registered Medical Assistants. This 1.5 year apprenticeship commitment will provide the education, mentorship, and on the job training to qualify for the NHA Medical Assistant exam and the path toward a professional career.
  • Apprentices are paid for 40 work hours/per week but will work 36 hours in the department and spend 4 hours a week in MA Training for up to the first 16 weeks of employment. At that time, hire will sit for NHAs Certified Medical Assistant exam, pass and promote to a Registered/Certified Medical Assistant in On-The-Job Training for the remainder of the 1.5 year commitment. At completion of 1.5 years, the Apprentice earns their journeyman status through the US Department of Labor for their participation in our Registered MA Apprenticeship Training program.
  • While completion of the program does not end your employment with the Washington University clinical department hired, you are open to transfer to another department within Washington University with your Journeyman Status. Apprentice must complete the 1.5 years of Apprenticeship training to be recognized nationally as graduating from an MA Program and receive permanent NHA certification.

Carefully read this posting for specific applicant instructions.

Please READ: In order to qualify, you must have at least 2 years of current or recent patient care experience, preferably in a physician's office, clinic or hospital setting. Medical Assistants who have graduated from a tech program but have never sat for certification are attracted to this program. We welcome MAs who need a refresher prior to taking the national NHA exam. Employment is required to participate in Washington University's Registered Medical Assistant Apprenticeship.

  • We typically hire Medical Assistants to work the clinic back office where they room patients, document in electronic medical record, perform clinical skills associated with the specialty, perform blood draws, phone triage, schedule tests or order lab work, provide patients with follow-up instructions. We do have a few departments that strictly hire front office Medical Assistants and a couple of departments that primarily utilize their Medical Assistants phone triaging patient and office calls.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

File Maintenance, Healthcare Environments, Interpersonal Communication, Medical Terminology, Microsoft Office, Office Administration, Office Procedures, Oral Communications, Patient Interactions

Grade

C03-H

Salary Range

$15.25 - $20.56 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.
  • Take advantage of our free Metro transit U-Pass for eligible employees.
  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

CMA Urgent Care Full-time
GoHealth Urgent Care

Certified Medical Assistant- Central Pod

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Medical Assistant EXCELLENT BONUS PROGRAM: You are eligible to receive the earned incentive bonus of up to $600.00 per month which is based on center metrics and customer satisfaction scores for your worked location(s). Mercy , one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, announced a new partnership to operate urgent care centers across the St. Louis, MO area. At GoHealth Urgent Care , we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients. Essential Functions Register patients, verify insurance, and process co-pays. Schedule appointments and coordinate specialist referrals. Answer patient inquiries and update them on care status. Inform staff of patient flow and assist with patient preparation. Record medical history, take vitals, and escalate critical cases. Perform point-of-care testing (e.g., flu, strep, ECG). Perform phlebotomy and administer injections as needed. Maintain exam rooms, stock supplies, and manage inventory. Update medical records and scan documents. Answer phone calls and handle mail. Perform patient follow-up and maintain reception area. Handle opening/closing duties, cash out, and secure the building. Conduct daily equipment checks and submit repair tickets. Perform additional duties as assigned. Additional Knowledge, Skills and Abilities Required Basic Medical Assistant duties Ability to type quickly, basic computer knowledge Proficient in Microsoft Word and Excel Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals Exceptional written and verbal communication skills Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference Our positions offer: Career Advancement Opportunities with Leadership positions available in Center Operations as well as Clinical Education EMR training Direct mentoring relationships with providers and market leadership Competitive compensation & monthly bonuses 5-Weeks Paid Time Off Full suite of comprehensive benefits: Medical, dental, vision, short/long term disability, life insurance and 401(K) with employer matching Requirements: High School Diploma required Graduate of Medical Assisting Program preferred Basic Life Support (BLS) required at the time of hire (American Red Cross or American Heart Association) One of the following certifications is required: CCMA - Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA - Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA - Registered Medical Assistant (verified through AMT, American Medical Technologists) NCMA - National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA - Nationally Registered Medical Assistant (verified through the National Association for Health Professionals) In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire: LPN or RN (Licensed Practical Nurse or Registered Nurse) EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) GoForward: When you join our collaborative teams, you can rest assured that your career growth and satisfaction will be handled with the same care that we put into growing our organization. Our modern facilities and innovations will help elevate the way you practice. And, you’ll have more opportunities to expand your professional experience and utilize your advanced clinical training. #INDCS Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
CMA Urgent Care Full-time
GoHealth Urgent Care

Certified Medical Assistant

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Medical Assistant EXCELLENT BONUS PROGRAM: You are eligible to receive the earned incentive bonus of up to $600.00 per month which is based on center metrics and customer satisfaction scores for your worked location(s). Mercy , one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, announced a new partnership to operate urgent care centers across the St. Louis, MO area. At GoHealth Urgent Care , we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients. Essential Functions Register patients, verify insurance, and process co-pays. Schedule appointments and coordinate specialist referrals. Answer patient inquiries and update them on care status. Inform staff of patient flow and assist with patient preparation. Record medical history, take vitals, and escalate critical cases. Perform point-of-care testing (e.g., flu, strep, ECG). Perform phlebotomy and administer injections as needed. Maintain exam rooms, stock supplies, and manage inventory. Update medical records and scan documents. Answer phone calls and handle mail. Perform patient follow-up and maintain reception area. Handle opening/closing duties, cash out, and secure the building. Conduct daily equipment checks and submit repair tickets. Perform additional duties as assigned. Additional Knowledge, Skills and Abilities Required Basic Medical Assistant duties Ability to type quickly, basic computer knowledge Proficient in Microsoft Word and Excel Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals Exceptional written and verbal communication skills Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference Our positions offer: Career Advancement Opportunities with Leadership positions available in Center Operations as well as Clinical Education EMR training Direct mentoring relationships with providers and market leadership Competitive compensation & monthly bonuses 5-Weeks Paid Time Off Full suite of comprehensive benefits: Medical, dental, vision, short/long term disability, life insurance and 401(K) with employer matching Requirements: High School Diploma required Graduate of Medical Assisting Program preferred Basic Life Support (BLS) required at the time of hire (American Red Cross or American Heart Association) One of the following certifications is required: CCMA - Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA - Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA - Registered Medical Assistant (verified through AMT, American Medical Technologists) NCMA - National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA - Nationally Registered Medical Assistant (verified through the National Association for Health Professionals) In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire: LPN or RN (Licensed Practical Nurse or Registered Nurse) EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) GoForward: When you join our collaborative teams, you can rest assured that your career growth and satisfaction will be handled with the same care that we put into growing our organization. Our modern facilities and innovations will help elevate the way you practice. And, you’ll have more opportunities to expand your professional experience and utilize your advanced clinical training. #INDCS Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
CMA Outpatient Full-time
Gateway Regional Medical Center

Medical Assistant- Internal Medicine -Troy clinic

$16.20 - $26.24 / hour
We are Gateway Regional Medical Center Our mission is to provide compassionate, high-quality healthcare services to our community, promoting wellness and healing through innovative treatments, advanced technology, and a dedicated team of professionals. We are committed to fostering a culture of respect, integrity, and excellence, ensuring that every patient receives personalized care in a safe and nurturing environment. Together, we strive to enhance the health and well-being of those we serve and to be a trusted partner in their journey to better health. Position Overview: Assists in the delivery of all office related healthcare and patient care management. Directs the patient flow process at physician's office. Performs patient check in and appointment scheduling as assigned. Supports PPSI by maintaining patient financial records at the office. Provides closure to patient visit. Answers and directs all telephone calls appropriately. Specifics: - Position: Medical Assistant - Department: Internal Medicine, Troy Illinois -Position Status: Full-time -Work Schedule: Days, M-F 40hr/wk Education Qualifications: Required: Graduate of Highschool or GED equivalent Certification Qualifications: Required: Graduate of an accredited program for medical assistants Required: Current Basic Life Support (AHA or American Red Cross BLS) certification Experience Qualifications: experience in an office or medically related environment preferred. New Graduates welcome Company Benefits: Competitive salary and performance-based incentives Comprehensive health, dental, and vision insurance plans. Click Benefits Guide to see all available Retirement savings plan with employer matching Vacation time and holiday pay Shift differentials Supportive and inclusive work environment Pay Range: The pay range for this position is $17.50 - 26.24 per hour. Disclaimer: Pay is determined based on various factors, including education level, years of experience, relevant certifications, and specific skills related to the position. The final compensation package will be discussed with Human Resources to ensure fairness and alignment with the candidate's qualifications.
CMA Oncology Full-time
Washington University Physicians

Medical Assistant III (Shiloh, IL) - Medical Oncology

$19.21 - $28.85 / hour
Scheduled Hours 40 Position Summary May lead the work of Medical Assistants in the clinical operation of a patient care setting and/or acts as the primary clinical resource in a large multi-physician clinical practice. Functions as a Medical Assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office. Job Description Primary Duties & Responsibilities: Patient Care Duties: Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications. Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms. Assists with examinations, procedures and lab tests. May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines. May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections). Communication and Documentation: May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Assistants. Directs patient flow, assists with special procedures/treatments, and completes requisitions. Routes phone messages, patient questions and telephone communications to appropriate personnel. Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments. Completes necessary paperwork and documentation in a timely manner. Answers basic questions from patient/family regarding treatments, diagnosis and procedures. May complete requisitions/orders per WashU guidelines. Equipment and Supplies: Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations. Cleans and stocks exam rooms and sterilizes instruments. Other Functions: Maintains required HIPAA compliance; maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies. Complies with OSHA, state and federal regulatory sources/standards. Participates in quality improvement activities to ensure appropriate clinical outcomes. Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: Normal office environment. Exposure to blood-borne pathogens. Requires protective devices. Patient care setting. Direct patient care setting. Physical Effort: Typically sitting at desk or table. Typically standing or walking. Typically bending, crouching, or stooping. Occasional lifting (25 lbs or less). Equipment: Office equipment. Clinical/diagnostic equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Assessment Based Recognition (ABR) - American Association of Medical Assistants (AAMA), Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration Work Experience: Relevant Experience (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: Registered or Certified Medical Assistant with three years of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers). Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT. In-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources. Substitutions include: Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience. Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam (online proctored exams are not sufficient to meet the credential requirement) within six months of hire date (or within a shorter time frame if noted by hiring manager). Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements). Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: Medical Assistant (3 Years), Supervisory (1 Year) Skills: Anatomy, Communication, Electronic Medical Records (EMR), Interactive Communication, Interpersonal Relationships, Medical Terminology, Physiology, Telephone Communications Grade C07-H Salary Range $19.21 - $28.85 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ . Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
CMA Full-time
Washington University Physicians

Medical Assistant II - Dermatology Surgery

Scheduled Hours 40 Position Summary Position functions as a Medical Assistant in the Dermatology Surgery Outpatient Surgical Office. This position prepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures the overall smooth running of the clinical office. Job Description Primary Duties & Responsibilities: Patient Care Duties: Interacts directly with patients in clinic setting and completes clinical tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications. Prepares for office hours by doing tasks, such as obtaining charts, scheduling tests and preparing exam rooms. Assists with examinations, procedures and lab tests. May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines. May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections). Communication and Documentation: Directs patient flow, assists with special procedures/treatments and completes requisitions. Routes phone messages, patient questions and telephone communications to appropriate personnel. Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments. Completes necessary paperwork and documentation in a timely manner. Answers basic questions from patient/family regarding treatments, diagnosis and procedures. May complete requisitions/orders per WashU guidelines. Equipment and Supplies: Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations. Cleans and stocks exam rooms and sterilizes instruments. Other Functions: Maintains required HIPAA compliance, maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies. Complies with OSHA, state and federal regulatory sources/standards. Participates in quality improvement activities to ensure appropriate clinical outcomes. Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: Normal office environment. Exposure to blood-borne pathogens. Requires protective devices. Patient care setting. Direct patient care setting. Physical Effort: Typically sitting at desk or table. Typically standing or walking. Typically bending, crouching, or stooping. Occasional lifting (25 lbs. or less). Equipment: Office equipment. Clinical/diagnostic equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications /Professional Licenses : The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration Work Experience: No specific work experience is required for this position. Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: Registered or Certified Medical Assistant with six months of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers). Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT. In-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources. Substitutions include: Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience. Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam (online proctored exams are not sufficient to meet the credential requirement) within six months of hire date (or within a shorter time frame if noted by hiring manager). Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements). Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications /Professional Licenses : No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: Medical Assistant (2 Years) Skills: Anatomy, Clinical Care, Communication, Cross-Functional Teamwork, Electrocardiography (EKG), Electronic Medical Records (EMR), Epic EHR, HIPAA Compliance, Interpersonal Communication, Interpersonal Relationships, Medical Terminology, OSHA Compliance, Patient Care, Patient Medications, Phlebotomy, Physiology, Vital Signs Grade C06-H Salary Range $17.34 - $25.40 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ . Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.