Job Description:
Job Title: Medical Assistant II
Location: Saint Louis, MO
Department: Psychiatry
Employment Type: Full-Time
Job Summary:
The Medical Assistant II plays a meaningful role in supporting individuals receiving outpatient psychiatric services by creating a welcoming, organized, and compassionate clinical experience. This is an opportunity to join a collaborative healthcare team where your skills directly support improved health outcomes, patient dignity, and whole-person care. You’ll build trusted relationships with clients and providers, contribute to a calm and efficient clinic environment, and make a daily impact in the lives of individuals navigating mental health needs.
In this role, the Medical Assistant II supports physicians, nurses, and clinical staff through hands-on patient care, phlebotomy and lab services, clinic coordination, and administrative support. The position blends direct client interaction with clinical and organizational responsibilities, ensuring safe, timely, and high-quality care delivery across outpatient and residential settings.
This position offers…
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
· Mileage Reimbursement – Company paid for work functions requiring travel
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
· Additional Perks & Benefits - Scroll down to bottom of this post to learn more
Key Responsibilities:
· Support physicians and nursing staff by assisting with patient care, examinations, and treatments
· Prepare and room clients by verifying medical history, collecting vital signs, and ensuring readiness for appointments
· Perform phlebotomy, injections, and laboratory testing while communicating results to providers and nursing staff
· Maintain a welcoming clinic environment by assisting with client check-in, answering questions, and providing service information
· Coordinate appointment scheduling, prior authorizations, chart management, and clinic injection calendars
· Prepare, clean, and stock exam rooms, lab areas, and medication rooms, including inventory management and temperature logs
· Accompany individuals to medical appointments and advocate for their rights and continuity of care
· Communicate with physicians, pharmacies, specialists, and internal teams regarding medical needs and follow-up
· Conduct health and medical reviews as directed and support discharge planning and hospital coordination
· Travel to residential locations as assigned and provide direct support to medically involved individuals when needed
· Maintain accurate and timely documentation in compliance with organizational policies
· Participate in required meetings and perform additional duties as assigned by nursing leadership
Education and/or Experience Qualifications:
· High school diploma or equivalent required
· Graduate of an accredited Medical Assistant program or Licensed Practical Nurse (LPN) in the applicable state
· One year of experience in a physician office or clinical setting preferred
· Phlebotomy training and prior laboratory experience preferred
· CPR certification preferred
Additional Qualifications:
· Valid driver’s license with acceptable driving record and current auto insurance
· Ability to maintain confidentiality and adhere to safeguarding protocols
· Strong verbal and written communication skills across in-person, phone, and virtual platforms
· Ability to work effectively with individuals from diverse socioeconomic backgrounds
· Capacity to follow instructions, accept supervision, and adapt in a fast-paced clinical environment
· Successful completion of background checks including criminal, driving, abuse/neglect, and fingerprint screening
Physical Requirements
· Ability to perform sedentary work, exerting up to 10 pounds of force occasionally
· Repetitive use of hands, fingers, and arms for typing, writing, and clinical tasks
· Ability to sit for extended periods with occasional walking or standing as needed
· Capacity to safely move throughout clinic and residential environments during assigned duties\8880
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Places for People is a Smoke and Tobacco Free Workplace.
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